WVU Medicine Berkeley Medical Center

2500 Hospital Drive Martinsburg, WV 25401
InpatientOutpatient
WVU Medicine Berkeley Medical Center WV 25401

About WVU Medicine Berkeley Medical Center

WVU Medicine Berkeley Medical Center offers a comprehensive addiction program that integrates behavioral health and emergency medicine to treat substance use and mental health concerns. They can be found in Martinsburg, West Virginia. When you go to their ER, medical personnel look for issues. If you are identified as at risk or if you seek assistance they connect you with services and therapies that can enhance your overall health.

In addition to medical admissions for supervised detox, their services include Narcan distribution, short term interventions and treatment for withdrawal symptoms as determined by a doctor. In addition, they offer resources for mental health, substance abuse and homelessness as well as referrals to residential outpatient and detox placements.

Their Bridge to Recovery program helps people with opioid use disorder. You will be connected to outpatient addiction treatment, receive medical clearance in the emergency room and begin taking medication for opioid use disorder under this program. They encourage continuity of care by making sure you go home with a prescription that will last until your next visit.

By using a multidisciplinary team approach they carry out comprehensive evaluations of your mental health requirements. In partnership with you and any relevant support networks, they create an integrated treatment plan. While maintaining strict patient confidentiality, the atmosphere is kind, encouraging and courteous.

They also have a 23 bed inpatient treatment unit for patients with more serious mental health issues. Participants must be at least 18 years old. They accept both involuntary and voluntary admissions 24/7 through their emergency psychiatric services.

Latest Reviews

Cherry Lotus
2 weeks ago on Google
4
Look this is my last choice for a hospital I struggly prefer Winchester medical center or Morgantown hospitals.But I came in to the ER on November 28th around 5:00-6:00 pm I think do to sever right side pain nausea and no appetite the front desk ladies were kind and attentive very surprising for a holiday. The ER doctor David and his nurse that over saw my care and needs were both awesome I give them both A+ the lady that did my CT scan was sweet and in good spirits for working alone on Thanksgiving!Now I was admitted for appendicitis and taken up to my room rather quickly that was on the 5th floor it was obvious the poor nurses were understaffed even though they treated me and my 74yr old roommate very well I felt bad for them and angry at the hospital administration! You're telling me you'll pay traveling nurses almost 40 dollars an hour but not our local nurses? Quality care means kind compassionate well trained nurses techs and qualified doctors you can't put that on your website and signs in your hospital but still keep it so understaffed with a clear conscience.My room wasn't cleaned once from what I remembe definitely needed it my nurses were great but once again understaffed with bed alarms going off and nurse call buttons going unanswered for quiet a bit in the early morning I say around 3:30 am?Please build a new hospital with a design from Winchester medical book each of their rooms are private clean with a couch for visitors beautiful cafeteria with lots of natural lighting with a outside court yard plenty of parking and they never seem to have a staffing problem once again pay your nurses well.I have had some health issues since my surgery that have been getting addressed by Winchester medical and valley health doctors.
Susan Arlitz
4 weeks ago on Google
1
Filed a complaint on August 16, with Sarah Viator. I've been sent 4 letters stating review taking longer, will have answer in 30 days. Its been 4 months, and she has not answered her phone nor responded to voice messages. DO NOT USE THIS HOSPITAL some of the nurses/techs are verbally abusive.
Lynn Hayes
1 month ago on Google
1
my dad fell off a tree about 10-12 feet and was sent to the ER. here they told us it was one fracture, then an hour later it was completely broken in 4 places, like hello which one is it? they then put him in a room where they immediately started physical therapy..the nurses were very aggressive with moving him and wouldn t listen when he told them it hurt. they told him to keep pushing himself when he was literally screaming and cursing, which he never does. he s a very calm guy, so to hear him this angry definitely shows that something was wrong. yesterday they did another x-ray, only to find that his hip wasn t aligned correctly as it was before. they determined he needs surgery so he was sent to baltimore, the doctors there said he should have never done physical therapy that quickly after a break. to add on, a few months ago i was hospitalized there for suicidal ideation and self harm. i literally told them i was going to hurt myself even more if i was sent home, about 4 hours later they come back and i was told we re going to send you home, if you have any thoughts come back i was literally having thoughts right then and there? not that i wanted to at that time, but admitting me to a psychiatric hospital would ve been the best option for someone who was actively suicidal. my family wants to start a class a lawsuit against berkeley medical center, not a single good thing happens there. 2 families (from what i ve heard) have left there with a dead family member due to the stupidity of the hospital. if you want to help with it, my moms name is Lilian F Faircloth Hayes, you can find her on facebook. this hospital deserves to close its doors forever.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

WVU Medicine Berkeley Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs support clients' long-term recovery through a robust continuum of care aligned with clients' evolving needs. Many programs feature transitional services for clients stepping down from intensive inpatient care. Ambulatory medical detox is also available in some outpatient facilities for clients at low risk for withdrawal complications. Outpatient treatment centers typically encompass multiple levels of care, including partial hospitalization (PHP), intensive outpatient (IOP), supportive housing, and standard outpatient programming.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • mountain iconMountain Views
  • lotus iconGardens

Contact Information

Phone icon (304) 264-1000
Building icon

2500 Hospital Drive
Martinsburg, WV 25401

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Reviews of WVU Medicine Berkeley Medical Center

2.89/5 (378 reviews)
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Reviews

1

The nursing staff is so rude, I mean they bring personal issues into the work place and discuss the patients’ personal issues upon for mere gossip.

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (377 reviews)
Cherry Lotus
2 weeks ago
4

Look this is my last choice for a hospital I struggly prefer Winchester medical center or Morgantown hospitals.But I came in to the ER on November 28th around 5:00-6:00 pm I think do to sever right side pain nausea and no appetite the front desk ladies were kind and attentive very surprising for a holiday. The ER doctor David and his nurse that over saw my care and needs were both awesome I give them both A+ the lady that did my CT scan was sweet and in good spirits for working alone on Thanksgiving!Now I was admitted for appendicitis and taken up to my room rather quickly that was on the 5th floor it was obvious the poor nurses were understaffed even though they treated me and my 74yr old roommate very well I felt bad for them and angry at the hospital administration! You're telling me you'll pay traveling nurses almost 40 dollars an hour but not our local nurses? Quality care means kind compassionate well trained nurses techs and qualified doctors you can't put that on your website and signs in your hospital but still keep it so understaffed with a clear conscience.My room wasn't cleaned once from what I remembe definitely needed it my nurses were great but once again understaffed with bed alarms going off and nurse call buttons going unanswered for quiet a bit in the early morning I say around 3:30 am?Please build a new hospital with a design from Winchester medical book each of their rooms are private clean with a couch for visitors beautiful cafeteria with lots of natural lighting with a outside court yard plenty of parking and they never seem to have a staffing problem once again pay your nurses well.I have had some health issues since my surgery that have been getting addressed by Winchester medical and valley health doctors.

Susan Arlitz
4 weeks ago
1

Filed a complaint on August 16, with Sarah Viator. I've been sent 4 letters stating review taking longer, will have answer in 30 days. Its been 4 months, and she has not answered her phone nor responded to voice messages. DO NOT USE THIS HOSPITAL some of the nurses/techs are verbally abusive.

Lynn Hayes
1 month ago
1

my dad fell off a tree about 10-12 feet and was sent to the ER. here they told us it was one fracture, then an hour later it was completely broken in 4 places, like hello which one is it? they then put him in a room where they immediately started physical therapy..the nurses were very aggressive with moving him and wouldn t listen when he told them it hurt. they told him to keep pushing himself when he was literally screaming and cursing, which he never does. he s a very calm guy, so to hear him this angry definitely shows that something was wrong. yesterday they did another x-ray, only to find that his hip wasn t aligned correctly as it was before. they determined he needs surgery so he was sent to baltimore, the doctors there said he should have never done physical therapy that quickly after a break. to add on, a few months ago i was hospitalized there for suicidal ideation and self harm. i literally told them i was going to hurt myself even more if i was sent home, about 4 hours later they come back and i was told we re going to send you home, if you have any thoughts come back i was literally having thoughts right then and there? not that i wanted to at that time, but admitting me to a psychiatric hospital would ve been the best option for someone who was actively suicidal. my family wants to start a class a lawsuit against berkeley medical center, not a single good thing happens there. 2 families (from what i ve heard) have left there with a dead family member due to the stupidity of the hospital. if you want to help with it, my moms name is Lilian F Faircloth Hayes, you can find her on facebook. this hospital deserves to close its doors forever.

megan Smith
1 month ago
1

Was told my insurance was taken and I paid my bill in full however I got in the mail after I paid the EOB where my insurance did infact pay. When I called I was given the billing email address and emailed it to them and that has been three days now. I was told I would be given a call back on Friday but still no answer

Chris McLamara
1 month ago
1

This place is terrible. Go somewhere esle

Des
2 months ago
5

I was just discharged from here today. I had my son here 2 days ago. The staff was wonderful. All who attended to me were hospitable, attentive and kind. I see other reviews on here are terrible. However, I did not have any issues. I have no complaints. Thank you WVU Birthing Center for a great experience and taking well care of my son!

Trinity E Leonard
2 months ago
5

The woman (I wish I got her name) who gave me my ultrasound today was so nice and lifted away any and all anxiety I had going in! Thank you so much!

dana troxler
2 months ago
1

Went to this hospital was having issues with breathing. They sent me away and told me it was nothing. I ended up going to Washington county hospital in Hagerstown found out my hemoglobin was at a 5.9. My ferritin was down to a two my iron saturation was down to a three if I hadn t of used my own instinct I would not be here right now and I had one and a half pints of blood left in me when they re supposed to be five. This Hospital is horrible. They were more worried about testing my blood for drugs when there was none in my system never in my life have I messed with drugs, then taken care of the of me in the same breath I was sitting in the waiting room and there was an elderly woman in her 80s with her hand on her heart, nobody was taking care of her, I had to go to the nurses station to get a nurse and they got an attitude at me. The lady ended up having a heart attack and I don t know what happened to her. This hospital needs to be shut down. It is disgusting they don t care about anybody the secretaries in the front have an attitude at everybody . They need to fire everybody in this entire hospital and start over again. If there is a Medical emergency, or somebody needs help take your family members or yourself down to Hagerstown, Maryland at Meritus this place is a joke I kept telling him something was wrong, but they would not listen to me

Lydia Price
2 months ago
5

GREAT PEOPLE THANK YOU!

Shelby Clements
2 months ago
1

We went to this hospital in August for delivery of our adopted baby. We(the adopted parents) were treated like garbage. The nurse was super pushy with her religious views.My fiance was admitted last night there for a drug laced product. I am his emergency contact and I could not get the hospital to call me back. I could not get anyone to let me know if he was ok. It has been 24 since he was admitted and still no phone call.This place is absolute garbage. How can a place be called a hospital if they will not work with families.This is disgraceful.

Donyell Sloane
2 months ago
5

Was sent to L&D due to a very bad fall I had today. All nurses and staff were so kind! Never been to this hospital before. They treated my 2 year old so nice as well as my husband. We were in and out and got good care to make sure the baby was checked on

Cerberus va
2 months ago
3

The care staff is absolutely incredible however the facility is decrepit. Patients can not control lights and there is no water in the shower. Horrible conditions

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