University Health Truman Medical Center

2301 Holmes Street Kansas City, MO 64108
DetoxInpatientOutpatient
Truman Medical Centers - Hospital Hill MO 64108

About University Health Truman Medical Center

University Health Truman Medical Center, in Kansas City, Missouri is an alcohol and drug rehab facility that provides mental health care for adolescents and adults. They offer day treatment, general outpatient care and aftercare including specialized services for homeless and indigent persons, trauma survivors and persons with co-occurring disorders.

The day treatment program takes a group approach that is appropriate for those with severe, recurring mental illness. This treatment gives participants an opportunity to network and improve their social skills, all while helping to support each other in their recovery.

The outpatient treatment option may include individual, group or family therapy. In some cases, case managers may help clients find low-cost housing and transportation for nearby errands. Medication assisted treatment (MAT) may help those struggling with addictions ranging from opioids to alcohol and includes counseling, education about recovery from addiction and relapse prevention programs.

University Health Truman Medical Center may be able to work with major insurance providers such as Aetna, BlueCross BlueShield, Humana and United Healthcare. Contact your provider to verify coverage because out of network benefits can vary.

Facility Overview

Bed icon 238
Number of Available Beds

Latest Reviews

Erica Mosby
2 weeks ago on Google
1
If I could give 0 I would! My son literally sat in excruciating pain due to his Sickle Cell forever in between doses!! Their sad and pathetic excuse was that they re short staffed. He could ve suffered like this at home what was the point of coming in for care if you re not going to receive any!!!! They may as well have kept the old name because I don t see any difference between Truman and University Non Health!!! I never could understand how nurses could sit at the nurses station laughing and having a jolly good time listening to patients crying out in pain!!!! PATHETIC
Samantha Thompson
2 weeks ago on Google
1
Completely appalled by the care my cousin received here after major back surgery. After she was moved to recovery she spent 2 hours there, and when she was finally moved to a room was told by her nurse I have 30 minutes left of my shift . During shift change my cousin did not receive any kind of care for over 3 hours; no pain or nausea medication, was not told if she could eat or drink, was not moved into a comfortable position, 2 nurses came in to bring another patient into her room and had no idea who she was or where she had come from. We asked several times about pain medication and water before it was finally received. I have never seen this level of care in a facility and it would appear they have forgotten what their role in patient care is.
Safara Williams
3 weeks ago on Google
1
I recently come to the ER due to Chest pain and cramping at 22 weeks and 4 days pregnant. I honestly felt they did not take my symptoms seriously specially when I told them I have not had prenatal care. They asked for a urine sample but never took it nor took blood. They checked the baby and told me baby was measuring 20 weeks and 4 days I knew then something was not right. They gave me aspirin for the cramping which then caused a real bad headache that I complained about before I was told I was being discharged then they gave me Tylenol after discharging me. I was looking at my blood pressure and it stayed at Stage 1 Hypertensions levels which I also explained that I had preeclampsia last year which caused me to have my baby early at 35weeks via C- section. I later went back because the cramping headaches and so much more was going on. They told me I was not having contractions but I know what contractions feel like plus I felt a pop like my water broke but no fluids came out they checked and said I wasn't dalited and my cervix was still closed tight. This time they took my blood and urine I had yet to hear a call back with results so I looked it up on their website with the code and there is problems with my blood still not even a call to explain why and what to do next. I know my body and it is telling me something is wrong. This place sucks at caring for their patients
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

University Health Truman Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-hour icon24-Hour Clinical Care
Due to the potential for severe withdrawal symptoms, it is important to detox in a facility with 24-hour clinical care in Missouri. Most people experience some form of withdrawal symptoms, and this setting offers medical professionals who are on site 24/7 to provide any necessary treatment. This supervision makes the detox process safer and less painful and improves the likelihood of a successful recovery.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction often leads to severe health issues, including malnutrition. While focusing on the consumption of substances, you don't get the vitamins your body needs. During nutrition therapy in Missouri, you'll work with a doctor and nutritionist to address the health concerns caused by poor nutrition and learn how to develop healthier eating habits for recovery.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (816) 404-1000
Building icon

2301 Holmes Street
Kansas City, MO 64108

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews of University Health Truman Medical Center

2.52/5 (124 reviews)
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Reviews

5

This center was completely amazing for me and my family, what I loved about it is that instead of only helping me to get over my addictions they also helped my family to get over the bad experiences my addiction provoked.

Reviewed on 2/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (123 reviews)
Erica Mosby
2 weeks ago
1

If I could give 0 I would! My son literally sat in excruciating pain due to his Sickle Cell forever in between doses!! Their sad and pathetic excuse was that they re short staffed. He could ve suffered like this at home what was the point of coming in for care if you re not going to receive any!!!! They may as well have kept the old name because I don t see any difference between Truman and University Non Health!!! I never could understand how nurses could sit at the nurses station laughing and having a jolly good time listening to patients crying out in pain!!!! PATHETIC

Samantha Thompson
2 weeks ago
1

Completely appalled by the care my cousin received here after major back surgery. After she was moved to recovery she spent 2 hours there, and when she was finally moved to a room was told by her nurse I have 30 minutes left of my shift . During shift change my cousin did not receive any kind of care for over 3 hours; no pain or nausea medication, was not told if she could eat or drink, was not moved into a comfortable position, 2 nurses came in to bring another patient into her room and had no idea who she was or where she had come from. We asked several times about pain medication and water before it was finally received. I have never seen this level of care in a facility and it would appear they have forgotten what their role in patient care is.

Safara Williams
3 weeks ago
1

I recently come to the ER due to Chest pain and cramping at 22 weeks and 4 days pregnant. I honestly felt they did not take my symptoms seriously specially when I told them I have not had prenatal care. They asked for a urine sample but never took it nor took blood. They checked the baby and told me baby was measuring 20 weeks and 4 days I knew then something was not right. They gave me aspirin for the cramping which then caused a real bad headache that I complained about before I was told I was being discharged then they gave me Tylenol after discharging me. I was looking at my blood pressure and it stayed at Stage 1 Hypertensions levels which I also explained that I had preeclampsia last year which caused me to have my baby early at 35weeks via C- section. I later went back because the cramping headaches and so much more was going on. They told me I was not having contractions but I know what contractions feel like plus I felt a pop like my water broke but no fluids came out they checked and said I wasn't dalited and my cervix was still closed tight. This time they took my blood and urine I had yet to hear a call back with results so I looked it up on their website with the code and there is problems with my blood still not even a call to explain why and what to do next. I know my body and it is telling me something is wrong. This place sucks at caring for their patients

Alexander Taylor
3 weeks ago
3

Nysha Blankenship
1 month ago
5

Nunya Business
3 months ago
1

Im trying to get in contact with someone about a loved one here and all they do is transfer and hang up. He's not there and no one pops out with that name. a nurse from here called and I see his location is at this hospital so where is the patient?? He can't get up and leave and none of y'all give me no information and rather hang up the phone. Please do better. This is your job. If your not happy where your working at then leave this is about a person we're talking about. You should at least try and help rather than hanging up. No wonder y'all have bad reviews.and now here I am without a clue where he's at. Nurse said he'll keep me updated and it's been exactly 11 hours without an update and no idea where he at!!!! HELP ME

Chanell Wren
4 months ago
4

Dale Brown
4 months ago
3

Matt Norris
6 months ago
5

Waited quite a while to be seen, but I was not in a grave condition. Got my emergency taken care of. I was probably there 4 hours, on a Sunday.

Andrew Hood
7 months ago
1

I recommend that you record your whole time when visiting the ER. People are human and mistakes in what is written can happen, but the hospital does nothing to fix it.I had COVID and was actually kept in the waiting room with all other patients (June 2022). They stated that I mentioned chest pains a lot, when in reality, I mentioned it only once when stating I had to walk from the hotel I was staying at and that it was improving. I presented a prescription from my Dr. back home and they completely ignored it and didn't even reach out to them to confirm anything.Then when I get the bill and try and fight the illegal costs, there only response was "we're checked it ourself and are not changing anything an we're not going to tell you why in any way shape or form."I feel like you need to sue them to get anywhere, which they know you can't do since most people have trouble just paying the bill in the first place.

Camile Meiners
7 months ago
3

The reason I give only three start , is because my husband has a procedure with a time set ; we arrived to early to be ready . When other patients come after 20 , 30 minutes and looks like two has friends and passed before my husband. I hope is there's something the hospital can check on it .

Rick Kinzowki
7 months ago
1

Owen Hart died here.

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