Transformed Support Services

3959 Electric Road
Suite 190
Roanoke, VA 24018

About Transformed Support Services

Transformed Support Services, located in Roanoke, Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at Transformed Support Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Transformed Support Services has received accreditations from the state of Virginia.

Latest Reviews

Gerald Ruther
1 year ago on Google
5
Transformed Support Services truly lives up to their name. Their personalized approach and clear communication make for an excellent business consulting experience.
Frankly Jax
1 year ago on Google
5
I've been using Transformed for therapy for almost 3 years now and I think I'm in the best place mentally and emotionally than I have ever been. You gotta put in the work, but the folks here are amazing. Andrea is wonderful, loving and understanding, but is also very real with you when you need it. I would give more than just 5 stars
Marion Turner
2 years ago on Google
5
Professional and thoughtful treatment from the staff. Owner is compassionate and kindhearted. There s no case or crisis that they cannot resolve.

Location

Accepted Insurance

Transformed Support Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

dollar-outline iconFinancing available

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Virginia
License Number: 1947

Contact Information

Phone icon (540) 685-2582
Building icon

3959 Electric Road
Suite 190
Roanoke, VA 24018

Reviews of Transformed Support Services

3.79/5 (10 reviews)
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Reviews

1

Terrible service! the staff is the worst that I ever meet, I never before had had a horrible experience. I really expected to receive better services, I feel very disappointed about the rude way that they treat me. They just don't take care of anyone the only one thing that ... Read More

Reviewed on 2/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (9 reviews)
Gerald Ruther
1 year ago
5

Transformed Support Services truly lives up to their name. Their personalized approach and clear communication make for an excellent business consulting experience.

Frankly Jax
1 year ago
5

I've been using Transformed for therapy for almost 3 years now and I think I'm in the best place mentally and emotionally than I have ever been. You gotta put in the work, but the folks here are amazing. Andrea is wonderful, loving and understanding, but is also very real with you when you need it. I would give more than just 5 stars

Marion Turner
2 years ago
5

Professional and thoughtful treatment from the staff. Owner is compassionate and kindhearted. There s no case or crisis that they cannot resolve.

Ashton English
2 years ago
1

Like the very worst company ever, they stole my husband's SSI check and they are under investigation right now for fraud

Katherine Rios
2 years ago
5

Anyone looking for serious help should consider these professionals. The staff is amazing and they make you feel like family.

Gary Musser
4 years ago
5

I have been treated very professionally by Cara and Karmen, along with the rest of the staff. The owner is one of the sweetest and kindest ladies ever. They are all Gold.

Daphne Childress
4 years ago
5

First off I've had my share of emotional support companies. And alot of them had negativity and impacted me . Overall TRANSFORM SUPPORT SERVICES has helped me the most of any dating back to 2010 . Susan Willis is the owner and any time I need anything I call her directly. She is fair and has great payee service as well . They supported me getting custody of my daughter back . Amongst other things that came up with life . JUST WANTED TO SAY KEEP UP THE GREAT WORKS . THANK YOU ALL.

Vanessa V
6 years ago
1

Terrible services! Staff, office manager and owner are not professional ever! I took my services to other company that cares about me. A worker that is here is robin who some of my friends had to and they left. She lies on clients and workers and talks behind workers backs even the owner she talks about. She use to work at blueridge and almost all people she serviced died! She brags about this! If you dont take my word for it look up the owners name she was principal at Fleming highschool before she was fired for helping kids cheat on test. Google her and company before you get services here!

Billy Wright
7 years ago
5

Great services.

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