Texas Health Presbyterian Hospital Allen

1105 N Central Expy Allen, TX 75013
InpatientOutpatient
Texas Health Presbyterian Hospital Allen TX 75013

About Texas Health Presbyterian Hospital Allen

Texas Health Behavioral Health is one of the largest providers of behavioral health services in North Texas and has served the people of our communities for more than 30 years. Texas Health Presbyterian Hospital Allen provides access to mental, psychiatric and behavioral health services in both inpatient and outpatient settings across the Dallas-Fort Worth area.

Nurses and other medical professionals who monitor the client are experienced in drug and alcohol addiction. Clients are slowly weaned off the drug. Once detox is complete, individuals are given a treatment plan to follow. Residential treatment is typically the next step.

Clients stay in gender-separate facilities that are equipped with individual fitness regimens, creative therapies, and multidisciplinary treatment. Individualized treatment is incorporated for each client where they receive personalized attention and therapy.

Intensive outpatient provides a structured, supportive environment for those in recovery. Clients engage in individual and group therapy sessions where they will learn vital coping and life skills. Required treatment hours will slowly lower as skills are built upon.

Aftercare offers individual resources to prevent relapse. Clients can engage in peer support groups, access recovery education, and program referrals.

Texas Health Presbyterian Hospital – Allen accepts a wide array of insurance plans. Major insurance providers include Aetna, Medicare Advantage, Medicaid, STARKids, Aetna Signature Administrators, AHS/UT East Texas Health System, and AmBetter. Furthermore, Marketplace plans, Amerigroup, Beacon Health Options, and Blue Cross/Blue Shield are also in-network with this facility.

Latest Reviews

RS R
1 week ago on Google
5
The ER facility is not the most comfortable but the staff is really the kindest I've met at any ER
Dorothy Lesko
2 weeks ago on Google
5
My daughter has used this hospital many times. Great hospital!
Cindy Reeson
3 weeks ago on Google
2
I needed help with my chronic pain because my pain meds disappeared so I went there waited for a long time and when the lady Dr came in talked to !me for a few minutes and then told me she doesn't write prescriptions for Pain mef. What an ass .They could of told me right off the bat. I left and went to McKinney and they were wonderful
Response from the owner1 week ago
I am sorry your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Looking forward to hearing from you Katie, Texas Health
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8 / 10

Location

Accepted Insurance

Texas Health Presbyterian Hospital Allen works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
inpatient iconInpatient
The adult inpatient program at Texas Health Behavioral Health provides 24-hour monitoring, treatment, and stabilization for adults with acute behavioral health conditions in a safe, supportive, and therapeutic environment. Patients are housed in facilities created just for them, which foster personalized attention for each patient. Customized treatment plans address next steps and ongoing recovery needs and are unique to each individual patient. Adolescents need care tailored for them and their unique needs. The Texas Health Behavioral Health programs for adolescents address the growing needs of behavioral and mental health care for adolescents with psychiatric conditions, or with behavioral or emotional difficulties. Care plans are tailored to the individual’s unique needs and are offered in a variety of settings. Specializing in adolescents ages 12 to 17, the inpatient adolescent program provides crisis stabilization and symptom reduction in a safe, structured environment.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy in Texas can look different for each person. You may engage in fitness activities, community service, culinary arts, or art therapy, for example. The goal is to provide a safe setting where you can interact with your environment and work through emotions and experiences with the help of that activity and the guidance of a therapist.

When used as recommended, nicotine replacement therapy in Texas provides enough nicotine to help you avoid severe cravings and withdrawal symptoms after quitting smoking. This increases comfort so you're less likely to relapse into your smoking habit.

Amenities

  • spa2 iconYoga Studio

Staff & Accreditations

Staff

Amanda Thrash

President

Kari McCord, M.S.N., RNC-OB, C-EFM, NE-BC

Chief Nursing Officer

Robert Schwab, MD

Chief Quality and Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (972) 747-1000
Building icon

1105 N Central Expy
Allen, TX 75013

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Miakayla Leaverson, BS

Reviews of Texas Health Presbyterian Hospital Allen

3/5 (291 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

RS R
1 week ago
5

The ER facility is not the most comfortable but the staff is really the kindest I've met at any ER

Dorothy Lesko
2 weeks ago
5

My daughter has used this hospital many times. Great hospital!

Cindy Reeson
3 weeks ago
2

I needed help with my chronic pain because my pain meds disappeared so I went there waited for a long time and when the lady Dr came in talked to !me for a few minutes and then told me she doesn't write prescriptions for Pain mef. What an ass .They could of told me right off the bat. I left and went to McKinney and they were wonderful

Response from the owner2 weeks ago
I am sorry your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Looking forward to hearing from you Katie, Texas Health
Faith
3 weeks ago
5

Dr. Bruno Fontes in the emergency department is a literal angel. His bedside manners are unmatched and I appreciate him actually sitting down and listening to me. I haven t felt listened to in years until tonight. Thank you.

Isaiah
1 month ago
5

My daughter and I visited the ER this evening due to her having a fever. Everyone was super fantastic, funny and extremely attentive. I enjoyed the Nurses LaAris, Tasha V and Nia their attendance towards my daughter, the communication they provided was well, the bedside manner was amazing. Mr. O did our registration and he was thorough and helpful. They were all so great!

Response from the owner2 weeks ago
Thank you for taking the time to write a review and sharing your experience with us. We value your feedback and are thrilled you had a good experience. Katie, Texas Health
Koh
1 month ago
5

Great experience. Labour and delivery ward services are just awesome. Thanks to whole staff.

Response from the owner2 weeks ago
Thank you so much for sharing this with us here, and congratulations on your newest family member. We value your feedback and are thrilled you had a good experience. Katie, Texas Health
naweed anjum
1 month ago
5

Response from the owner4 weeks ago
Thank you for taking the time to write a review and sharing your experience with us. Katie, Texas Health
Elizabeth Ross
1 month ago
1

If my niece don t make it yall about to have a big law suit. We have all recordings of them not listening to her when she tell them she in pain.. her blood pressure is 164 and it s not going down they dragging they feet .. but if my niece and her babies don t make it I m making noise. P.S.A if you black don t come to this hospital or any hospital in Collin county they don t help blks they make use feel all pain. The night nurses and doctors are the worst. While checking down there she was hurt she said Ouch and they doc was like why you crying instead of saying my apologies and try to make her more relax. He was just rude. Parkland will always be my first choice they care nice and kind. None of your questions and concerns go unanswered. If you blk they will not treat you right. I had two kids at this hospital and the last baby they was the rudest and lied on to cps saying I was on pain pills but they left out the major part they the one who gave me the pain pills because they tied my tubes cps didn t even know I had got my tubes tied and always left out the medicine they gave me to save they self. I let all that go but these time of anything happens to my niece and her babies.. all the videos I have I promise yall would ask to settle out of court.

Response from the owner4 weeks ago
I am so sorry to read about this. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Katie, Texas Health
Tony Lee
1 month ago
5

All the staff are extremely friendly and volunteers are on the other level, so nice.

Response from the owner1 month ago
Thank you for taking the time to write a review and sharing your experience with us. We strive to provide a positive experience for all and are thrilled to share your kind words with the team. Katie, Texas Health
Rebecca Wright
1 month ago
5

Response from the owner1 month ago
Thank you for taking the time to write a review and sharing your experience with us. Katie, Texas Health
m Hurd
1 month ago
1

The rudest front desk I ve ever spoken to she was so heartless. I ask her a simple question and she s replied with not one but two rude comments.

Response from the owner1 month ago
I am sorry your experience was not a positive one. We value your feedback and would like to speak with you further about your experience. If you would like to be contacted, please email us with your information including your full name, phone number and the name of the physician and location you visited at katieborders@texashealth.org. Looking forward to hearing from you Katie, Texas Health
Evan Heller
1 month ago
1

7 years ago my wife was pregnant with twins - we came to this hospital and had good interactions with the pediatrician- until we asked about the vaccines after delivery - we wanted our family doctor to give our children shots. The pediatrician told my wife that if she didn t consent they would call CPS. We left immediately and found a mid wife - if you want to make your own medical decisions without corrosions then stay away!!!!

Response from the owner1 month ago
I am sorry your experience was not a positive one. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you are willing, can you please email me your contact information as well as additional details at katieborders@texashealth.org? Katie, Texas Health
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