Heritage Psychiatric Health Rehab in Oakland, CA | Get Costs, Reviews, Insurance Info

Heritage Psychiatric Health

2633 East 27th street
Oakland CA, 94601

About Heritage Psychiatric Health

Telecare’s Heritage Psychiatric Health Facility is a residential mental health treatment center for adults in Oakland, California. Can you tell that they care? Read on and see.

This unit can hold up to 26 people at a time. Here, you can receive acute psychiatric care from licensed therapists. They provide a structured, secure setting for you to recover. Their support will help you reduce and stabilize your symptoms throughout your stay.

I like that this facility is designed to be as homey and comfortable as possible. There are several spots around the center to relax and recharge. During your time here, their multidisciplinary team will focus on restoring your mental health and helping you work through your challenges. Some of the people you might work with include nurses, social workers, psychiatrists and therapists. They’ll offer a variety of therapeutic groups for you to participate in, as well as outdoor activities.

Something that sets this facility apart is the fact that they make all of their meals on site. They have a dedicated dietary department that coordinates with the treatment team to create and deliver meals for all the residents. This means there isn’t a meal service that comes in and delivers frozen food you have to reheat. It’s all fresh just like you’d have at home.

Latest Reviews

Amanda timmons

1 month ago on Google

So my husband is currently here. The 2 stars are for the nurses and therapists that he likes. The lack of the rest well, where do I begin. Let's start of with the i think I know it all psychiatrist, who is trying to put my husband on a medication that he has had a bad reaction to in the past. And by bad, it caused him to go completely manic. My husband has tried to explain that to them, to no avail. So I called to try and explain it to them and got rudely told if he goes manic we'll deal with it when it happens. You do realize, if he goes manic he's going to be away from home longer? And the psychiatrist has to make that call. Yet his therapist says he's fine, the nurses say he's fine to come home. Then let's go to the fact that he can't even see our 5 month old son. So who the he'll do I call to get my husband home? Because that's not clear. And with the nurses being rude, I'm not in the mood to deal with any of them again.

Rob Schmidt

1 month ago on Google

Very poor service there s no communications from them plus the food is horrible and you can only see her for 30 minutes. It s between 7 pm to 8 pm in Oakland. The staff seems not happy and unwilling to make her visit better. They don t even reach out to me to tell me what s going on with her Care very poor communications.

Ravindra Kavitkar

6 months ago on Google

My son was admitted here, but he was not treated properly. He was first 2 day without any medicine and then they were giving him blood pressure tablet and one chuable tablet for anxiety. Actually he need some strong medicine like injection for early recovery. Doctors were not properly traine and lack of experience. All are newly joined. So it's not worth to treat your belove one.

Gallery

Telecare - Heritage Psychiatric - Health Facility CA 94601

The facilities at Telecare - Heritage Psychiatric - Health Facility in Oakland, CA 1

The facilities at Telecare - Heritage Psychiatric - Health Facility in Oakland, CA 2

The facilities at Telecare - Heritage Psychiatric - Health Facility in Oakland, CA 3

Location

Accepted Insurance

Heritage Psychiatric Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

24-Hour Clinical Care

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Amenities

Residential Setting
Private Rooms
Art Activities
Gardens

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(510) 535-5115

Website

2633 East 27th street
Oakland CA, 94601

Get Help Now - 510-902-7592

Who Answers?

Fact checked and written by:

Courtney Myers, MS

Edited by:

Peter Lee, PhD

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Reviews of Heritage Psychiatric Health

2.8/5 (38 reviews)

Google Reviews

2.8 (38 reviews)

1 month ago

6 months ago

Kris Acevedo

8 months ago

When I stayed here, I was having nausea issues in the morning. One morning, I threw up around 3 am and asked staff for help. They forced me to stay in the bed full of vomit until 8 am, threatening me with a shot to make me unconscious if I stood up. I also saw one of the staff man handling one of the patients aggressively, when multiple other patients stepped in verbally and begged to please be gentle and that it didn t need to escalate like this - they threatened us with sedating us. One more step and you re next! One of the staff screamed at me and another female patient. When I told my mother, she came down and complained and I was released a few days later. All we got was an insincere apology. It traumatized me even more. This place needs to be shut down. They have no respect for the vulnerable people they are claiming to help. Do not send your loved ones here.

Crystal B.

This place receives people in their worst moments and provides resources to help people return to a higher level of function.

Terrell Sadler (Top Shelf Only)

9 months ago

A relative of mine was placed here unbeknownst to me. When the relative called to tell me that they were there. We were disconnected. I called the number back and was received by some guy with a serious unpleasant attitude. There should be no one answering rudely or behaving unpleasantly in psychiatric facility. He hung up in my face for no reason. Can you imagine your relative missing and when you talk to then you get disconnected. Then some random guys answers with an attitude and hangs up on you? While you still don't know where the relative is. I thought the most horrible things for about 15 minutes. Because when I kept calling back they kept hanging up.

Dan Toone

I spent a few days here after a tiff with my daughter. Zero stars really should be an option here. I am missing most of the clothes my wife bought at Costco after getting out there by having a TIA stroke at 5 am. They finally allowed me to go to Kaiser Oakland for medical treatment at 1pm. For a stroke!!! Can you believe it?? The Director Daniel has to be one of the most arrogant people I have ever metAlthough the food is excellent and the place well kept, it is definitely a scene straight out of 'One Flew Over the Cuckoos Nest'. The Inmates and I mean inmates are afraid of staff and do as they are told so they can get out as soon as possible. I wrote my experience for three days and all my writings disappeared as I left for Kaiser. This is no place for someone being evaluated for mental health issues. This is my first experience with the 5150 system and I felt as if I were trapped in a dream. It is no place for a loved one. I give it a minus 5

Joseph Bourke

10 months ago

Im the one who got locked in a room for 5 days the only time someone came in, was to tackle me to give me shots Forcefully after the 4th day I was hallucinating bad thought my son was getting smashed by a crib and was so stuffed with covers and clothes he could barely crawl around and it felt like it weighed 1000lbs couldn t lift it up was beating on the door nonstop until i lost the feeling in my heels and sides of my palms seemed as if i was in a whole house but couldn t get out of the room where my son was stuck even seen my dad trying to break me out with a blowtorch in the window as well when I got out I was extremely psychotic after that wasn t even that bad before I came I got in a fight with another crazy person that wanted to talk and got pushed to the ground by like five people with one of the security guards that look like karate kid and he smudged his knee into my calf, which tore my calf, felt like i had to share messed me up bad but I m doing better to they were even stealing pills the younger so called med doctors but I can say this place changed me made me forced myself to get better and to never get help again thanks heritage and rude old lady owner who embezzles the psych patients medications and distributed them between staff get lawyered up because I m coming for you guys

Ryan Harris

11 months ago

I feel very mixed after being here for three nights earlier this month. I was petrified after seeing the previous reviews as I was being transferred here, but I assume they made some changes because I didn t experience all the negative things the previous reviews made me fearful I would.The staff was generally nice and respectful. There were a good amount of staff members that were friendly and did speak to me like I was more than a psych patient. I appreciated that some of them did seem to care for everyone s well being.The food was ok, no better or worse than public school food and we did get a decent enough amount of time outside each day. I will say that it felt like my psychiatrist I was appointed here was interested in getting to the root of why I was there. What little encounters I got to have with the guy felt rushed and I didn t feel very heard. I think that everyone s experience here depends on whoever their psychiatrist is.I did end up having to stay for another night past when my 5150 was up - I did leave feeling a bit stripped of my pride and dignity but at the same time I feel like a lot of facilities can make people feel that way.

Jack O'Brien

Sean RB

1 year ago

DONT TAKE YOUR FAMILY HERE. They took my brother in locked him up drugged him with antipsychotics then locked him in a cell by himself and sedated him. Whenever I call the staff is super rude and unprofessional anlmost argumentative too they make it seem like your loved ones well being is a game. I m still fighting to get my brother out of this money grab hell hole. TRUST ME STAY AWAY

Overall Experience

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