Sometimes low-cost health services programs end up being more expensive on some other areas rather than money. Staff is never worried about the patients' well being, and they discuss their information in and outside of the office, awful work ethic.
About Swope Health Services – Behavioral
Swope Health Services - Behavioral in Kansas City, Missouri, is a healthcare center that focuses on primary care, kid’s care and behavioral health services. They offer treatment for patients struggling with substance use disorders, mental health disorders, extreme stress and trauma. The clinic provides outpatient services for children and adults.
Swope is a federally qualified health center. This means they provide healthcare to everyone in need regardless of their immediate ability to pay. That doesn’t mean their services are free. The clinic accepts Medicaid and most other insurance policies. If you don’t have insurance the facility can help you register for support services. Patients can also work with the office to pay based on a sliding fee discount determined by their household income and size.
This facility provides outpatient services that include cognitive behavioral therapy and eye movement desensitization and reprocessing. These therapy methods are used to treat conditions like grief, extreme anxiety, depression, PTSD and relationship challenges.
One notable feature about this facility is that they accept walk ins. So if you’re experiencing a crisis, you can seek out help at your nearest facility. This Kansas City location also has emergency dental services available starting at 7:30 AM.
Another great feature about Swope Health is that it is a vast network of offices. If you need additional care such as medication assisted treatment or residential services, then Swope likely has a nearby facility that can help.
This facility has positive reviews overall. Many former patients express satisfaction with the friendly and helpful staff.
Facility Overview
84-119 Avg Length of Stay in Days
Latest Reviews
I do NOT recommend coming here unless you have no other choice! I m hoping compliance will help me with an issue I ve been having with Swope. But let me say this .. while there are A FEW nice people who work here .. that does not make up for the attitudes and lack of compassion I ve experienced by the nurses (in behavioral health AND in primary care health). What good does it do me for the front desk people to be kind if the people who are actually supposed to help me aren t kind ??I had to REPORT my intake nurse or whatever her title is in behavioral health for handling my intake poorly. One of the kind front desk women did NOT seem surprised I was reporting her! In fact she was happy to HELP me report her ! Yet I never heard back on my complaint. I have NEVER been treated with such lack of compassion or care by a supposed mental health professional , in a department SPECIFICALLY for MENTAL HEALTH !! It s even more sad that she s a black woman (as am I). When I say she seemed like she DID NOT want to be at work that day ?? I literally asked her in the MIDDLE of our intake if someone else could help me because I didn t like her attitude. She said we were almost done .. so basically we may as well finish. So I did although I felt very reluctant and uncomfortable! Behavioral health involves a lotttt of PERSONAL questions. Compassion is a MUST!I went to Swope again some time after that (but to the primary care part of the building). That visit was for a separate need than behavioral health. But a med I take for primary health is connected to a mental health med I take. The nurse I spoke to today in primary health again was less than compassionate to my situation. I explained the urgency of what I needed from them and WHY it was urgent. The nurse explained that my situation was urgent but she neglected to explain the WHY properly (which was extremely relevant)!! The nurses here also need to be taught better comprehension skills . The nurse FINALLY after much back and forth told me plain and simple that I needed to go to behavioral health for the request I was asking for. She could ve CALLED and told me that LAST WEEK ! I called TWICE last week explaining I needed help and WHY. Yet she told me she saw my notes last week, and instead of calling me back she added to the notes. Ridiculous!!! Had I known that the department that was supposed to help me with this particular med need was behavioral health .. I could ve gotten emergency health services over the weekend (Vs risking being hospitalized), until I was able to call compliance and figure out why I never heard back on my initial behavioral health complaint from MONTHS AGO !But why would I want to go back to a department that treated me poorly ??? And also .. why did it take so long for the nurse in the primary health department to give me that SIMPLE answer ?? Apparently Swope doesn t understand what URGENT means !!SWOPE NEEDS TO DO BETTER!!!!!And if I find that this message gets deleted I will repost it !UPDATE: A nice woman in compliance was able to help me get my issue resolved with Swope. However I strongly DISLIKE having to come here !! As I stated .. MANY employees here who actually have to deal with patients whether front desk or not have SERIOUS attitude problems !! I feel sorry that people who have low income or low income insurance even have to come here !
Megan from general health was very nice, really made me feel cared for.
I do recommend any walk-ins at this place. They always short staffed!
Rehab Score
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8.4 / 10
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Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
Aftercare Support Rehab aftercare programs offer continuing care for clients in the maintenance phase of recovery and are designed to evolve over time. Outpatient treatment is generally categorized as drug rehab aftercare, but many clients continue to receive services after being discharged from formal care. These services are customized to clients' unique recovery goals, but typically include medical, mental health, and social services. Clients' case manager and recovery team play a key role in developing the client's care plan.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Partial Hospitalization Program Designed for individuals who don't require 24/7 monitoring, a partial hospitalization program (PHP) provides intensive-level treatment while allowing you to stay at home. PHP treatment typically requires a commitment of at least 20 hours of treatment per week for an average duration of 90 days. Services commonly offered in PHP include medication management and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Insurance coverage for PHP treatment may vary depending on your provider.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.
Eye Movement Desensitization And ReprocessingFamily therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.
Amenities
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Private Transportation
Staff & Accreditations
Staff
Jeron Ravin, J.D.
President & CEO
Brandi Finocchario
Chief Strategy Officer
Naiomi Jamal, M.D., M.P.H., C.M.Q.
Chief Health Officer
Essence Montgomery, CPA, MBA
CFO
Mark Miller
Consultant, Behavioral Health
Josette Mitchell
Executive VP of Behavioral Health
Edward Murphy
Chief Administrative Officer
Naimish Patel
Consultant, Finance
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 250125
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 53
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(816) 923-5800 
3801 Blue Parkway
Kansas City, MO 64130
Get Help Now - 816-892-9904
Who Answers?
Who Answers?
