Since 2014 the care at Strong Toes has seriously declined. Therapists and others are overwhelmed with caseloads. I can't call my therapist nor medication provider direct any longer. My therapist has no time to return calls. The call center is a nightmare. If there was ...
About UR Medicine Mental Health & Wellness – Strong Ties
Strong Ties Clinic in Rochester, New York is a mental health clinic for adults. They offer intensive outpatient treatment (IOP) for substance abuse disorders, anxiety disorders, bipolar disorder and other mental health issues. An on-site pharmacy is also available.
Strong Ties uses a multidisciplinary approach to reach those in the community who typically do not access clinic services. Strong Ties provides in-home services that are available 24/7 as well as daily clinical services for those most impaired by their disorders.
The IOP for substance abuse is a blend of group therapy, medication management and case management. Strong Ties staff work to help clients and their families achieve their goals and stay safe.
Strong Ties Clinic is part of UR Medicine which accepts most major insurance plans. They accept plans that are accepted at Strong Memorial Hospital/Highland Hospital.
Latest Reviews
I love it
if you have an eating disorder this facility will make it worse. i have struggled with anorexia nervosa most of my life and my largest focus in treatment here was focused on my complex ptsd, eating disorder, and sexual trauma. my therapist was well aware i had an intense history of being starved and starving myself, i told her i had only been eating small portions of fruit and plain popcorn out of anxiety around food. stonefaced she told me i "dont look like ive been eating that little', i had lost over 70 pounds in the span of a year , i was constantly trembling due to feeling my body freezing and my digestive system frankly was not working, by that point in my time with this facility i had lost a further 20 pounds and was medically underweight. when I told the situation to pam to simply try and find a new therapist she told me I needed to schedule a time to apologize to my therapist for hurting her feelings, while i sobbed over the phone that the situation with my therapist had resulted in my eating disorder being worse. i lost almost all hope in this facilities therapists, and due to not finding another therapist i was unceremoniously through the portal told I was no longer allowed to get psychiatric medication through strong ties, no email, no letter. this facility has undeniably made my eating disorder harder to manage.
Could not leave a worse review. Absolutely no transparency, uncaring and immature staff. I used to enjoy this place before my first therapist left, and I can certainly see why they did. Disorganized mess of a facility. Will not let you transfer therapists pretty much at all, no specialized care, pretty much JUST an addiction facility. But, they don't even have a social worker to help out with insurance and housing concerns anymore, so that's just about useless too. Do not go here.
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.
You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.
Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.
Contact Information
(585) 279-4900 
2613 West Henrietta Rd
Suite A
Rochester, NY 14623
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Anna Spooner
