Steward Holy Family Hospital – Center for Behavioral Medicine

Methuen, Massachusetts

70 East street
Methuen, MA 01844

(978) 687-0156
4 (1849 reviews)

About Steward Holy Family Hospital – Center for Behavioral Medicine

Steward Holy Family Hospital – Center for Behavioral Medicine, located in Methuen, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Steward Holy Family Hospital – Center for Behavioral Medicine include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • check iconFinancing available
  • medicare iconMedicare

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Steward Holy Family Hospital – Center for Behavioral Medicine works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

medicare iconElectroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Phone icon Contact

Phone icon (978) 687-0156
Building icon

70 East street
Methuen, MA 01844

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Reviews

4 (1849 reviews)
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Google Rating

Emily German
1 month ago
1

I brought my daughter in with extreme constipation and belly pain. She had not gone to the bathroom for six days at this point, after over an hour of waiting I asked her nurse if there was anything they could do to help ease my daughters pain (she is 3y). The nurse answer was, go sit your daughter on the toilet I explained to him that she was not potty trained, but that I had already tried sitting her on the toilet at home, but it did not work instead she was crying so much because of the pain, and she did not feel comfortable using the toilet, ( she is not potty trained) he proceeds to tell me maybe it is time for you to start potty training her , go sit on the toilet that s what you got to do the nurse says I reiterated that she was not potty trained. I then said I don't think you should tell me when to potty train daughter, I that is not your business, his answer was well it is my business because you decided to bring her here , he goes back to the nurses station which is right in front of our room and I can hear him bickering about it with the doctor. The doctor proceeded to agree with him and up on his comments. I asked if I can get discharged and he told her, I can hear her say I haven t even seen her while she sits there doing nothing and talking ( the emg room was empty) . I told the nurse I didn t feel comfortable staying there and he said well. You can just walk out if you want!!! The doctor then came in about an hour latter and said there was really nothing they can do and send discharge papers. They didn t help my daughter with anything, they did not prescribe anything, we were so poorly treated that I ll never visit that hospital again!!! besides the room was dirty and it smelled bad.I then took my daughter to Boston to an emergency room where they were able to help her, within two hours they helped her pass the stool and she was out of the hospital.

bloom fudo
2 months ago
1

When my cousin's daughter went to this hospital for something in her throat and chest pain also spitting out blood, the females who took care of her were nice and sweet to her but the male Asian American doctor was a bit rude to her then she said I have pain in my chest and back and his response was im not here for you that's here for the throw-up blood She told him how her body was feeling and he brushes it off, thinking if she not throwing up she was ok to go home and bless the Lord she resting at home but he needs to get his attention checked ( all the women who did work with her were understanding and kindness to her you deserve a Pay raise for helping her out )

Katherine Pena
2 months ago
5

A big thank you to Dr. Pamela Marron, MD and to all the ED staff! Thank you for providing excellent care , you guys make the difference .

melanie cole
2 months ago
5

I had a wonderful experience at the Holy Family Hospital in Methuen. Kudos to the drs., nurses, nurse asst. & food service. I had heart failure So, shout out to the 4th floor You help make my stay comfortable & your expertise was impeccable!!! I give you 5 stars! I am out of town so you can imagine my skepticism of where I was going . . I am headed home to the Carolinas today ! God bless you all!

TerraIV studios
2 months ago
1

My mother was brought here with a heart issue, she had an arterial blockage. These monsters put my mother through hell... denied her, her medication for 10 hours, ignored her pcp, gave her medication that was killing her kidneys. when she asked to be discharged one of the nurses had the gall to scream at her afterwards telling her she's an idiot for wanting to leave. Never have I seen such blatant disrespect and disregard for a patient...

Alisa Statho
2 months ago
1

I very rarely write review s but I am not only floored in regards to the treatment I received, I would also say that it was indeed ABUSE. I have been a nurse since 2013. I have gained a lot of experience working in LTC, a subacute private practice for a very reputable MD, on a COVID unit at a reputable hospital, and a retirement home for Nuns. I became a nurse because I genuinely enjoy helping others. I took my oath when sworn in as a Nurse very seriously "Do No Harm." During my practice, I have made mistakes, and when I did I was forthcoming. I treat every patient with respect, dignity and compassion no matter if I'm overloaded, exhausted, overworked, whatever may be going on in my environment. Never shaming, assuming, rudeness, or treating someone as if I am above them. I went to HFH Methuen 6/24, I could barely drive myself there, I had pain shooting from my lower back down to both ankles, I had urinary incontinence, the pain was 10/10, dizziness, nausea, weakness, disequilibrium. I described this to the woman at intake (who was very kind) I could not sit in the lobby chair and knelt in front of the chair until the triage Nurse "Amanda" called my name. I waved and said Hi, would you mind getting me a wheelchair. She said "Why?" I said "because I'm having a hard time walking" she huffed and puffed, was very put out by this request. She came back with the wheelchair and stood there while I tried to lower myself into the seat, my back was in full spasm and I was in tears, she didn't offer any help. I was in the chair and she angrily wheeled me toward triage room, audibly sighing, and I found myself apologizing to her, saying I was sorry for the inconvenience. We get in the room and I tell her my symptoms and history, that I was concerned it could be a spinal injury.Another Nurse came in and took my vitals, I continued having severe spasms, and the Nurses kept looking at each other making eyes almost as if they thought I was putting on a show. The other nurse handed me a urine spec cup, I asked her if someone could assist me in the bathroom, I couldn't stand well. She bent down and looked at me and said in the most demeaning tone "Does someone at home help you to the bathroom?" I couldn't believe it, I screamed at her, and she began backpedaling denying what she had just sai, and asked an associate "can you help her to the bathroom" giving him the eyes, wheeled me back to the lobby. I hobbled myself to the bathroom and was shaking and couldn't stand well trying to get the sample, I urinated all over my hand. Hobbled back to my chaa phlebotomist came and took me back and drew my blood. I said do I give my sample to you? She said "They'll take it when they call you" an hour went by, I held the sample up asking theNurse who triaged me "Do I give this to you?" She quickly said "They'll take it when they call you " I sat there a total of 3 1/2 hrs with my urine on my lap, when I finally had enough and decided to leave. As I pulled out of the parking lot, they were calling me. I was so humiliated, horrified, and in pain that I just drove myself home. I endured extreme pain until I could could reach my PCP the next day. This will indeed be reported.

Hannah Dearman
3 months ago
1

Absolutely horrible. Went in with chest pain and was there for 4 1/2 hours never saw the doctor and barely spoke to unless I called the call. Light will not be coming back.

Glenn Nickerson
3 months ago
5

This review is overdue but certainly well deserved. On March 31st my mother was rushed to Holy Family by the Rehab Hospital she was admitted to (they never called us and never reached out to our family the entire time she was there--another review for another time). My mother was suffering from intestinal bleeding. While it took several hours for a diagnosis and to assemble a medical team to perform the necessary surgery, the staff in the ICU department did an incredible job to keep my mother stable. Dr. Allen deserves the highest praise along with the nursing staff that included Brooke and Sarah. It was due to Dr. Allen's care and expertise that my mother made it thru her surgery and survived. My mother has traveled down a difficult road since then with multiple surgeries including an amputation, however she is alive and in good spirits. I was by my mother's bedside for 18 hrs and being on 4 hrs sleep the day before. It was one of the most difficult days of my life. I will always remember Dr. Allen's words to me: "Go home and get some rest, I'll take good care of your mother." He certainly did and I will never forget his help! Thank you so very much on behalf of my family Dr. Allen, nurses Brooke and Sarah and the rest of the ICU staff and hospital staff of Holy Family Hospital!

Elizabeth Hidalgo
3 months ago
1

THIS HOSPITAL HAS TO BE by far the worst hospital I ve ever been to.Front desk at ER is just straight trash, rude , unprofessional and if you want half of methuen to know your demographics you must come here!My mom was put in a room with a psych Pt whom by the way had no supervision at all and the sheets were dirty and needles in the counter

Margarita Manon
3 months ago
3

I guess they don't wheel you out once your discharge from the hospital after a C Section Delivery

Ercania M
4 months ago
1

Bought my 2 year old to the emergency. We sat were placed in a room for 4 hours no one ever came to check on him. We informed them he has a fever for someone to come check on him and no one came. Never again.

Denise Connerty
4 months ago
1

What can I say it's a hospital, and the emergency room Sucks!!!! I sat in the ER for 4 hours while people off the street had no insurance,and went before me, and many others just because they did drugs from off the street laced.. unbelievable!!! I have private insurance, too. I don't get it? Screw this place. Never again!!!

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