St. Elizabeth Healthcare

1 Medical Village Dri
Ft Mitchell, KY 41017

St. Elizabeth Healthcare KY 41017

About St. Elizabeth Healthcare

St. Elizabeth Healthcare, located in Ft Mitchell, Kentucky is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. At St. Elizabeth Healthcare additional levels of care offered include intensive outpatient.

Latest Reviews

Ashley Rings
1 month ago on Google
5
Came into the ER with stomach pains that ended up being appendicitis and I was transferred here. I cannot put into words how kind, comforting and safe I felt with the staff. They were so attentive and made me feel safe about going into surgery. I was in such pain I can hardly remember the doctor's names but definitely am grateful for them all. A lot of these reviews poorly reflect how amazing this hospital is!
Tim German
1 month ago on Google
1
Absolutely terrible and was treated like I was there just for pain medication, which I was kinda was, two kidney stone in both kidneys, still hurting today, still throwing up, and sent home with nothing to control the pain and nausea, also told them the medication they gave me at hospital didn t do nothing they just waved me off about it,,, really poor to the patient, I won t be back
Response from the owner3 days ago
Tim, please call our Patient Experience Team at (859) 301-5581. We would like to learn more about your review. Thank you.
Russell Shirley
1 month ago on Google
2
Was very disappointed with the front desk staff. When I went inside to get a wheelchair for my frail 92 year old father to come in to be able and visit my mom, on their anniversary. The regular spot where the wheelchairs are kept was empty but the 2 ladies had one behind the front desk. When I asked if I could have that one for my dad they said that I couldn't have it because they were "saving" it for someone else that wasn't even there. They told me to walk down another hallway to try to find one. In the mean time my 92 year old dad with dementia gets out of the car and walks in and almost falls! They need to do better and there shouldn't be "savies" for wheelchairs when people in need, need to use one. It was very childish of them. My dad could have fallen and seriously hurt himself. Ugh
Response from the owner3 weeks ago
Russell, at your convenience, we would like to learn more about your experience. Please contact our Patient Experience Team at (859) 301-5581. Thank you.

Location

Accepted Insurance

St. Elizabeth Healthcare works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (859) 301-2000
Building icon

1 Medical Village Dri
Ft Mitchell, KY 41017

Reviews of St. Elizabeth Healthcare

2.7/5 (454 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (454 reviews)
Ashley Rings
1 month ago
5

Came into the ER with stomach pains that ended up being appendicitis and I was transferred here. I cannot put into words how kind, comforting and safe I felt with the staff. They were so attentive and made me feel safe about going into surgery. I was in such pain I can hardly remember the doctor's names but definitely am grateful for them all. A lot of these reviews poorly reflect how amazing this hospital is!

Tim German
1 month ago
1

Absolutely terrible and was treated like I was there just for pain medication, which I was kinda was, two kidney stone in both kidneys, still hurting today, still throwing up, and sent home with nothing to control the pain and nausea, also told them the medication they gave me at hospital didn t do nothing they just waved me off about it,,, really poor to the patient, I won t be back

Response from the owner1 month ago
Tim, please call our Patient Experience Team at (859) 301-5581. We would like to learn more about your review. Thank you.
Russell Shirley
1 month ago
2

Was very disappointed with the front desk staff. When I went inside to get a wheelchair for my frail 92 year old father to come in to be able and visit my mom, on their anniversary. The regular spot where the wheelchairs are kept was empty but the 2 ladies had one behind the front desk. When I asked if I could have that one for my dad they said that I couldn't have it because they were "saving" it for someone else that wasn't even there. They told me to walk down another hallway to try to find one. In the mean time my 92 year old dad with dementia gets out of the car and walks in and almost falls! They need to do better and there shouldn't be "savies" for wheelchairs when people in need, need to use one. It was very childish of them. My dad could have fallen and seriously hurt himself. Ugh

Response from the owner1 month ago
Russell, at your convenience, we would like to learn more about your experience. Please contact our Patient Experience Team at (859) 301-5581. Thank you.
Lauren Campbell
1 month ago
1

I ve had all five of my children at this hospital. I had mixed experiences. The last one was July 23, 2024. I delivered my youngest a little boy. The doctor delivered him delivered three of my children and he is absolutely amazing. The doctors are amazing. I ve never had a problem with any of them. That s just a doctors. May I add, however I understand this is a teaching hospital where people come who is wanting to be doctors nurses etc. when I was in labor with my last baby I had students come in and asked if they were allowed to ask me questions well, they never went away, doctor, my baby doctor Was teaching this girl that I felt like I dealt with her more than any nurse she would come in every hour ask me questions messing with me and my baby just for her learning experience and when it was time to have my baby, no one asked me if 10 other people can come in to watch me have my baby just for them to learn I was in so much pain is so scared don t it don t matter if it was my first second third fifth baby I m scared either way pushing out a human being but no one asked me if I felt comfortable. Just having random people come in just to watch me have my baby not help me have my baby just to watch me have my pussy up in the air everything hanging out at my most vulnerable state Watch me have my baby and I didn t notice this until I was pushing him out and I opened my eyes and I seen a crowd and I heard one person say we re just here to see the burst of liquid come out. I want to show this person and it s disgusting to me that they took advantage of Delivering my son that was something personal between me my husband and my child finally got to the point where a Nurse that I have been dealing with for five years nurse Lucy she is the Nicu Nurse. I told her about how I ve been dealing with these students coming in every hour messing with me and my baby and she s told me that I can deny them coming in and on my last day there I was able to put a stop of them coming into my room , so I have to give it one star but since my doctor was amazing I guess it deserves it but thanks st Erin Edgewood for ruining my experience on my last child I will ever have . Also I do wanna add We LOVE nurse Lucy. She is the only reason I feel comfortable giving birth at this hospital because I know she will help me though everything. Nicu 100 the actual nurses and doctors 100 just please be honest to us patients about the students learning there. Please tell them we can deny students learning on us. Give patients the choice. Also if your a pregnant mama fighting addiction please contact journeys recovery in ky. And ask them to put you in contact with Lucy. She is a angel me and my babies needed.

Samantha Sandefur
1 month ago
1

Had to go in today for testing. Told them at checkin the type of testing I needed and they just sent me to the lab. Ended up not even being the right location in the building that they sent me to for the test and different tests were done and they didn t even do the test they were supposed to do in the first place. Completely on the woman that I checked in with who was right by the door, not on the lab employees because they did other tests that I needed done but she should have never sent me there because it wasn t what I was there for. Had to call when I got home because it seemed off and they said that she did send me to the incorrect place and i didn t end up getting the test done I was there for and had an appointment for. You all need to do something about your woman checking people in because I could find the location myself with the in app instructions better than the incorrect location she gave me. I drive nearly an hour each way to get here and it is ridiculous that I m now having to drive 4 hours total because of the mistake made by that employee. It is unacceptable

Response from the owner1 month ago
Samantha, please, at your convenience, call (859) 301-5581 to discuss your review with our Patient Experience Team. We would like to learn more. Thank you.
Jaslynn McKinnon
1 month ago
1

If I could give the place 0 stars I would. While I understand our system is very broken, and nurses are at their whits end with understaffing and all that but The SICU is a joke here, while there are good nurses there s 3 more to follow behind that make it worse they re very rude, no compassion, they ll roll their eyes when you ask questions to try and make sure your family member is okay, if you call them for updates they get very rude with you. This place is a joke and if I could get my family member transferred to another hospital I would. We traveled 5 hours to be able to see her and be support for other family that are stuck in this nightmare. I truly don t believe she s receiving the care she should for being in the SICU DO BETTER ST. E if you re a nurse and can t be nice and compassionate don t need to be one FAMILY IS WHAT MATTERS so your patients want them around and of course have questions. Stop making it out that family is a problem when you can barely do your damn job correctly.

Response from the owner1 month ago
Jaslynn, please call (859) 301-5581 to discuss your review with our Patient Experience Team. We would like to learn more about your experience. Thank you.
KLC
2 months ago
1

I m four months pregnant and tried making an appointment for a pregnancy exam and ultrasound. The woman was nice until she found out that I m currently applying for Medicaid. (I did offer to pay out of pocket btw) She put me on hold and then told me they can t fit me in. She also gave me the number to a walk-in clinic with terrible ratings. My sister just had her fourth child and she went to this St E for her appointments. She was never told to go somewhere else. And I ve never heard of them turning away any other of my friends or family.My husband s work promised to give him insurance after three months and decided not to, so we don t have a lot of options. It s really sad that St E would just throw pregnant women away like that because we don t happen to have an employer that offers good benefits. It s especially frustrating because they pretty much have a monopoly on healthcare in this area. In the future, regardless of my situation, I won t go here unless I absolutely have to.Edit: The OB/GYN I ended up using unfortunately uses St. E for all their appointments that they can't do themselves. I got my ultrasound at the Edgewood location and the tech was incredibly rude. I smiled and said hi to her when she led us through the door. She just looked at me stone-faced, which made me feel like an idiot for being overly friendly. My husband was there and he doesn't speak English. She asked if I was going to translate and I said I can translate some things but there might be some things I can't translate. She gave me a very judgmental look and said, "How do you even talk to each other?" None of your business. Just take pictures of my baby. I stayed quiet for most of the ultrasound and just focused on sharing the moment with my husband, but she kept making sour comments throughout the entire thing and just seemed to have a bad attitude the whole time.I will add that there was a doctor on that floor who noticed us looking at a map and helped us find where we needed to go, so I really appreciated his help.

Response from the owner3 months ago
KLC, please contact our Patient Experience Team at (859) 301-5581. We would like the opportunity to learn more about your experience. Thank you.
Marcus Rider
2 months ago
2

My wife got emitting Saturday at 4:00 pm for monitoring no nurse or doctor for almost 4 hours . Was supposed to have a breathing treatment at 7:00pm she got an inhaler at 11:00pm . The nurse who did the initial check in didn't put her daily medication in so at shift chage the new nurse had to do it. Didn't even offer her a blanket when she got into her room . And then at discharge it took over 4.5 hours to get released.

Response from the owner2 months ago
Marcus, at your convenience, we would like to learn more about your review. Please call (859) 301-5581 to speak with a member of our Patient Experience Team. Thank you.
diallo diarry
2 months ago
5

Response from the owner2 months ago
Hello. Thank you for sharing your review.
Review Queen
3 months ago
1

I been here since 10:00 pm and it s now 2:00 pm and not one person has acknowledged me since being here with my partner. We have encountered over 4 associates and for me it feels unwelcoming, akward and as if I m just like a ghost. Like I don t belong here lol. This experience alone will make me drive all the way to Cincinnati emergency before I ever allow someone here to care for me. Maybe they just don t acknowledge black people

Response from the owner3 months ago
Hello. At your convenience, we would like to learn more about your review. Please contact our Patient Experience Team at (859) 301-5581 to share more. Thank you.
Julie Mastin
3 months ago
1

Their only saving grace is there nursing staff

Response from the owner3 months ago
Hello Julie. Please contact our Patient Experience Team at (859) 301-5581. We would like to learn more about your review. Thank you.
Cara
3 months ago
1

Waited five hours to not even be seen because I just had to leave and be seen elsewhere. Other people had been waiting longer than me and were leaving left and right. People weren t being called back to even be seen. Awful experience. This is why I hate St E.Went in on a Friday at exactly 10:17, others had been there since 7pm and left at 12. There was an elderly lady sitting out with us with her arms bandaged and she was bleeding through them. They finally did take her back right before I left. This is truly embarrassing for St E and they should be ashamed.

Response from the owner3 months ago
Hello Cara. We would like to learn more about your review. Please contact our Patient Experience Team at (859) 301-5581. Thank you.
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