Spectrum Health & Human Services – Southtowns Counseling Center

West Seneca, New York

326 Orchard Park Road
West Seneca NY, 14224

(716) 828-0560

About Spectrum Health & Human Services – Southtowns Counseling Center

Spectrum Health & Human Services’ Southtowns Counseling Center is based in West Seneca, New York. They offer DWI counseling, medication assisted treatment, addiction counseling, and mental health counseling. They also run several community based programs and facilitate peer support groups for people experiencing addiction or mental health disorders.

They believe that true health encompasses your physical and mental health. Their treatment program is dynamic and adjusts according to your progress. If you’re facing severe withdrawals, they can prescribe medication to make recovery more comfortable. They believe that the right combination of counseling and medication can make lasting recovery attainable.

In the peer support program, you’ll be paired up with a specialist who has firsthand experience into whatever challenge you’re facing. They give you empathetic advice and teach you coping skills to help you manage your behavior and emotions. They can also come with you to appointments or court appearances to give you moral support.

The team at Southtowns Counseling Center is compassionate, helpful, and encouraging. Past patients say that their counseling sessions felt like talking to a friend. Others mention feeling frustrated that their appointments were rescheduled a number of times.

Check icon Accreditations at Spectrum Health & Human Services – Southtowns Counseling Center

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Heart icon Treatment at Spectrum Health & Human Services – Southtowns Counseling Center

head-side-medical iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

file-medical iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Dollar icon Insurance & Financials at Spectrum Health & Human Services – Southtowns Counseling Center

  • id-card iconPrivate Insurance
  • dollar-sign iconSelf-pay options
  • file-invoice-dollar iconSliding scale payment assistance
  • shield-quartered iconMedicare
  • shield-quartered iconMedicaid

User icon Programs at Spectrum Health & Human Services – Southtowns Counseling Center

user iconAdolescence program

user-tie iconAdult program

person iconProgram for men

person-dress iconProgram for women

user iconYoung adult program

person-cane iconElderly program

ear iconHearing impaired program

capsules iconHIV/AIDS program

Medical briefcase icon Levels of Care at Spectrum Health & Human Services – Southtowns Counseling Center

car-building iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

house-medical iconAftercare

Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

book-medical icon12-Step

Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.

house iconSober Living Homes

The ultimate goal of a sober living home in New York is to provide structure and support for those who want to maintain sobriety. Often, sober living homes are a transitional space for those moving from residential treatment to mainstream life. Residents typically stay at least 90 days, with most living in the halfway house for more than six months.

people-group iconIntervention Services

A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.

truck-medical icon24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

clipboard-medical iconMedically Assisted Detox

Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Hand holding medical sign icon Clinical Services at Spectrum Health & Human Services – Southtowns Counseling Center

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family Therapy

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

Life Skills

Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.

Experiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Phone icon Contact Spectrum Health & Human Services – Southtowns Counseling Center

Building icon

326 Orchard Park Road
West Seneca NY, 14224

Call Now - Help is Available
Get Help Now - 716-351-4382
Question iconSponsored
Edited by:
Peter Lee, PhD

Reviews

2.6 (15 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

2.6 (15 reviews)
1

I wish I was able to write a review without even having to award them 1 single star but it doesn't allow you to do that. This facility, their ENTIRE staff including the counselors and receptionist/secretary staff deserve ZERO STARS!! Not only have they not listened to anything I have ever said regarding our schedule availability and my children but they CONSISTENTLY cancel appointments and try to reschedule them out so far that it ends up being an entire month before my children get their half an hour appointments; which is ridiculous in and of itself. What can be accomplished in 30 minutes especially when its only once a month your speaking to said child. Not to mention the turn over rate in just the short time we have been going there. It is absolutely disgusting how ill equipped every single staff member at this facility is. The gross negligence taking place there is unlike anything I have ever witnessed. My family will NEVER return to this disgrace of a facility. Who are you people actually helping? Because it seems to me that your staff is only helping themselves to their vacation time and everyone else there is completely clueless and incompetent. I'm mortified and feel awful for anyone who has no choice but to stay at this office.

Eran Evron
3 weeks ago on Google
1

This dishonest business is gonna help you alright - help clear your bank account of a few hundreds of dollars and giving you nothing in return. First they told me I must schedule 2 expensive meetings before I can see someone who could prescribe medication. Then, psychiatrist at 3rd meeting said that she's not allowed to prescribe the medications I needed. Total waste of money, time and gas.

Tamera Baker
1 month ago on Google
5

I really enjoy the office in west Seneca ny, The office people are always so sweet and very helpful, I did attend the springville office and I wasn t comfortable with the counselor I finally got assigned, I was switched 4 times at that office I never truly knew who my counselor was, after I switched offices the west Seneca counselors are all very sweet understanding and no one at all in the office judges you by any means they all understand that everyone is going there for a reason and honestly When I m there talking to anyone really they make you feel as if your talking to a family member or a close friendI have had the same doctor up until two months ago and she again was absolutely wonderful and now seeing a nurse practitioner and he is great understand and you can tell he truly is there to helpSo in my opinion if anyone is unsettled at there out patient facility I highly recommend the west Seneca spectrum office on orchard park Road

Sierra Beth
1 month ago on Google
5

Amanda K
2 months ago on Google
1

I usually don t give low ratings but i don t know what else to do this get this places attention. Both my children are patients here. I ve tried to get in touch with the office manager twice now via the receptionists and I ve heard nothing back! I went there for my son s appointment two weeks ago, only to be told that it was rescheduled. I asked why I wasn t informed of this change because they have my number on file. So I left that day and requested to talk to the manager and was informed I would be receiving a phone call that day or possibly the next, that was 2 weeks ago and still, no phone call!! Maybe my one star rating will change once someone reaches out to me about this matter!!!! I ll be waiting but not going to hold my breath!

3

Kyle is ok. Jenn was great and Mackenzie never has any time for my appointments.

5

I really do like this place all of you haters are overreacting and what so wrong with a consular disagreeing with you on some things and having more then one consular helps you with your different mental health stuff

Zeph
8 months ago on Google
1

Spectrum is a very poor place to go to as a young adult, suited for children. I had maybe four sessions and I never learned anything from them. I was in therapy for gender counselling but never received anything. I got diagnosed with severe anxiety & depression and that's all the good that came from this place. Staff is alright at best.

Melody Emery
1 year ago on Google
1

I had gotten a call from these guys stating that my counselor had to cancel an appointment and that i would get a call back to reschedule. Its been 2 months of repeatedly calling and either being sent to voice mail or getting attitude when all i want is to get the help that i had came here for

Amber Maude
2 years ago on Google
1

Was discriminated and bribed as if i didnt do rehab then i get discharged and i did not use the drug for recreation use it was a suicide attempt so i feel some sorta way and contacting oasis

4

As long as you want the services available it's a good place to get your head on straight so that your life can be smoother. Children counseling available.

2

Had a really good intake counselor jenn then got to my official counselor ashley she was amazing I got along with her so well. Shirley is something else I found her rude like no lack of empathy on my history. Sadly Ashley got a new job so had to switched back to Jenn got that all set up then found out they switched me to some brand new counselor I refused to speak to the new one and said that I was suppose to be with Jenn. So got everything fixed and I set a new appointment for her and Shirley come to the appointment and found out I was discharged with no notice. Telling me I have to do the whole intake process agai if I want to be a client there.

No reviews matching the selected filter!

Nearby Featured Providers

New York Center for Living
New York City, NY (212) 712-8800

New York Center for Living

The New York Center for Living is dedicated to one purpose; helping young pe... read more.
Center for Rapid Recovery
Hempstead, NY (516) 292-6449

Center for Rapid Recovery

Center for Rapid Recovery offers outpatient and inpatient treatment for indi... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Spectrum Health & Human Services – Southtowns Counseling Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?