Mercy Hospital Southeast

1701 Lacey Street
Cape Girardeau, MO 63701

The facilities at Southeast Missouri Hospital - Psychiatric Unit in Cape Girardeau, MO 3

About Mercy Hospital Southeast

Mercy Hospital Southeast, located in Cape Girardeau, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include 12-step therapy.

Specialty rehab programs at Mercy Hospital Southeast include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Pamela Forth
1 month ago on Google
5
Professional and kind people!
Response from the owner1 day ago
Hi Pamela, thank you for sharing your feedback with us! -Mercy's Social Media Team
Lydia Meyer
1 month ago on Google
1
If I could give 0 stars I would. My husband and father-in-law have been waiting for over 10hrs now for my mother-in-law to get out of surgery. The surgery was only supposed to take 4-6hrs at MOST (was a redo of a previous surgery a couple months ago). There is nobody around to ask whats going on and every time they get a call they keep telling them the same thing, "everything is fine and going according to plan." Which is BS when the surgery went from 4-6hrs to over 10hrs now. They aren't telling them anything and are keeping them in the dark which is only making them panic more. And the lack of staff is insane. There's literally no staff at all in the surgery waiting room for multiple hours now. If there are patients still in surgery then there needs to be staff there for the family. It's almost 10pm now and she went in for surgery at 11:30am and she is STILL in there. So NO everything is NOT going "according to plan."
Response from the owner1 day ago
Hi Lydia, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
adi hernandez
1 month ago on Google
1
Was in the ER for over 2 hrs and not one person coming in checking on me. i was in pain and sometimes a nurse would come in and i would explain my discomfort and still nothing, Do Not come to this ER. absolutely the worst.
Response from the owner1 day ago
Hi Adi, we apologize for any inconvenience. If you would like to provide additional feedback, please email us at socialmedia@mercy.net with your contact information and we will connect you with our patient relations team. -Mercy's Social Media Team

Location

Accepted Insurance

Mercy Hospital Southeast works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of ridding the body of addictive substances under the supervision of licensed medical professionals. An expert medical team, which may include physicians, nurses, clinical staff, and therapists, will monitor your vitals, help maximize your comfort and safety, and provide medication if necessary to help mitigate the symptoms of withdrawal. The length of the process varies depending on your needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Within a trauma therapy environment, you have a structured approach to healing from past traumatic events that you witnessed or experienced. You are guided to understand your response and then develop healthier coping skills and mechanisms that Foster greater empowerment and recovery.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Family therapy sessions help individual family members in Missouri learn to improve their communication skills and understand how the family dynamic is both affected by addiction and affects their loved one's addiction. Therapists work with individual members to identify and modify negative behaviors which helps create a more supportive home environment.

Addiction often leads to severe health issues, including malnutrition. While focusing on the consumption of substances, you don't get the vitamins your body needs. During nutrition therapy in Missouri, you'll work with a doctor and nutritionist to address the health concerns caused by poor nutrition and learn how to develop healthier eating habits for recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (573) 334-4822
Building icon

1701 Lacey Street
Cape Girardeau, MO 63701

Reviews of Mercy Hospital Southeast

4/5 (406 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Pamela Forth
1 month ago
5

Professional and kind people!

Response from the owner3 weeks ago
Hi Pamela, thank you for sharing your feedback with us! -Mercy's Social Media Team
Lydia Meyer
1 month ago
1

If I could give 0 stars I would. My husband and father-in-law have been waiting for over 10hrs now for my mother-in-law to get out of surgery. The surgery was only supposed to take 4-6hrs at MOST (was a redo of a previous surgery a couple months ago). There is nobody around to ask whats going on and every time they get a call they keep telling them the same thing, "everything is fine and going according to plan." Which is BS when the surgery went from 4-6hrs to over 10hrs now. They aren't telling them anything and are keeping them in the dark which is only making them panic more. And the lack of staff is insane. There's literally no staff at all in the surgery waiting room for multiple hours now. If there are patients still in surgery then there needs to be staff there for the family. It's almost 10pm now and she went in for surgery at 11:30am and she is STILL in there. So NO everything is NOT going "according to plan."

Response from the owner3 weeks ago
Hi Lydia, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
adi hernandez
1 month ago
1

Was in the ER for over 2 hrs and not one person coming in checking on me. i was in pain and sometimes a nurse would come in and i would explain my discomfort and still nothing, Do Not come to this ER. absolutely the worst.

Response from the owner3 weeks ago
Hi Adi, we apologize for any inconvenience. If you would like to provide additional feedback, please email us at socialmedia@mercy.net with your contact information and we will connect you with our patient relations team. -Mercy's Social Media Team
Tara Roach
1 month ago
1

The staff really need to understand that their personal conversation are not that important. The patient is the most important, so when you are being asked questions don t act annoyed that your conversation was inconvenienced by questions about a patient.

Response from the owner3 weeks ago
Hi Tara, your feedback is important to us. Please share your experience by sending an email to socialmedia@mercy.net. Provide details and your contact info, and our team will reach out to you directly. -Mercy's Social Media Team
Kristina Sachs
1 month ago
1

This is by far the worst hospital I have ever been to! The communication is horrible and nobody has a clue what is going on. If your in cape or the surrounding areas, go to ANY hospital but this one. You will not get the care you need or even the information that is necessary!!!! Understaffed and uneducated

Response from the owner1 month ago
Kristina, we re truly sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns. Please reach out to our Patient Experience team at 573.331.6643 if you would like to discuss this further,
Kamarlius Smith
2 months ago
4

Response from the owner2 months ago
Hi Kamarlius, thanks so much for leaving a rating!
M B
2 months ago
5

I had a sleep study done by St. Francis (horrible) and was given SE phone number by mistake. Ironically, the nurse at Mercy gave me more help than St. Francis! I'll be transferring my care!Rec'd. treatment 2x in ER. Both times I was well taken care of. The doctors & staff, were great. Also, had two out-patient surgery. It went well.

Response from the owner2 years ago
We are happy that you were pleased with the care you received in the Emergency Department met your expectations. Thank you for your feedback.
Mary Jenkins
3 months ago
1

This place is a joke it s sad people have to drive so far to get to a mercy hospital that is way better!!! Do better cape

Response from the owner3 months ago
Mary, we're sorry to hear about your experience at our hospital. We strive to provide the best care for our patients and would like to address your concerns. Please contact our Patient Experience team at 573.331.6643 to discuss the specifics of your visit.
Steve Atwood
3 months ago
5

Response from the owner3 months ago
Thank you for taking the time to leave a review!
Ali Youngerman
4 months ago
1

Dr was the most unprofessional dr me came in the room and asked what are you expecting me to do we replied you re the dr my husband was having severe breathing issues and he just walked way said I don t care don t have time for him such a waste of time with dr and then institution

Response from the owner3 months ago
Ali, we are sorry to hear about your experience. We would appreciate the opportunity to discuss this further. Please contact our Patient Experience team at 573.331.6643 to provide more details about your visit. Thank you for bringing this to our attention.
Harlie Anderson
4 months ago
1

Called to check on my son because my parents had him there and they told me to leave a call back number and that they could not help me. My parents did not have signal and they told me they did not have phones in the rooms which made finding out what was going on more stressful. Terrible customer service.

Response from the owner4 months ago
Harlie, we are sorry to hear about your experience. We take patient care seriously and want to address this issue promptly. Please contact our Patient Experience team at 573.331.6643 so we can discuss the specifics of your visit. Thank you for bringing this to our attention.
Steven Thompson
4 months ago
5

Very clean facility. The staff were all polite and professional although we noticed a staffer with a quick look of boredom but it was funny and they were working hard. Medical doctors were awesome. I highly recommend this hospital and all their clinics and programs.

Response from the owner4 months ago
Thank you for your feedback! We appreciate you taking the time to leave us a review.
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