South Nassau Communities Hospital – Mental Health

2277 Grand Avenue Baldwin, NY 11510
Outpatient
Mount Sinai South Nassau Mental Health Counseling Center NY 11510

About South Nassau Communities Hospital – Mental Health

South Nassau Communities Hospital – Mental Health, located in Baldwin, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at South Nassau Communities Hospital – Mental Health include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 36
Number of Available Beds

Latest Reviews

emmi
2 months ago on Google
1
I wish zero stars was an option. Or even negative. Both the Baldwin and Hempstead facilities are an atrocity. There is no communication amongst any of the employees and the front desk people at both clinics are incredibly rude. The psychiatrist in Hempstead said he was not going to help me and that my appointment with him was useless. His only recommendation to me was to stop all of my medications cold turkey, which is something a person struggling with mental health issues should not be told to do. At the Baldwin office, I had to speak to three people to cancel an appointment, only for no one to have actually given the message to the counselor. Additionally, there are constant billing issues and the financial department refuses to do any work, it all falls on the patient. For these people to claim to be mental health professionals they have a long way to go.
qreb rtgn
3 months ago on Google
1
the abject worst treatment and find you ll ever get from people being paid to help. don t expect a secretary to work with you; they prefer to have you do all of the work, and act like everything is your fault, even the smallest thing!been there multiple years too because they re only good for filling scripts. I m pretty sure the therapists, the good ones, live in seclusion there and quickly move on. Find another place because this is occupied by the least professional people with the worst attitudes. And I ve given them far too many chances
Tahlia
5 months ago on Google
1
Whatever you have it ll be worse after you leave this place
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Accepted Insurance

South Nassau Communities Hospital – Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Adhi Sharma, MD, MHA

President

Joe Calderone

Senior VP for Corporate Communications and Development

Stacey Conklin, MSN, RN-BC, MHCDS, NE-BC

Senior VP for Chief Nursing Officer

Ken Long

Senior VP for Administration & Chief Clinical Integration Officer

John Pohlman

Senior VP, COO & CFO

Alan Wong, DO, MBA

CMO

Josh Kugler, MD, FACEP, FAAEM

VP for Physician Services

Margaret Pfeiffer, MSN, RN, CCRN, NE-BC

VP for Patient Care Services

Contact Information

Phone icon (516) 377-5400
Building icon

2277 Grand Avenue
Baldwin, NY 11510

Reviews of South Nassau Communities Hospital – Mental Health

2.58/5 (31 reviews)
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17

Reviews

5

I assist to some of the groups here, and for me, they've been uplifting and inspiring. The therapist is fantastic, always there for us and always making sure we have quality time to address our issues and needs. Thank you for listening to me every time I've needed it.

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (30 reviews)
emmi
2 months ago
1

I wish zero stars was an option. Or even negative. Both the Baldwin and Hempstead facilities are an atrocity. There is no communication amongst any of the employees and the front desk people at both clinics are incredibly rude. The psychiatrist in Hempstead said he was not going to help me and that my appointment with him was useless. His only recommendation to me was to stop all of my medications cold turkey, which is something a person struggling with mental health issues should not be told to do. At the Baldwin office, I had to speak to three people to cancel an appointment, only for no one to have actually given the message to the counselor. Additionally, there are constant billing issues and the financial department refuses to do any work, it all falls on the patient. For these people to claim to be mental health professionals they have a long way to go.

qreb rtgn
3 months ago
1

the abject worst treatment and find you ll ever get from people being paid to help. don t expect a secretary to work with you; they prefer to have you do all of the work, and act like everything is your fault, even the smallest thing!been there multiple years too because they re only good for filling scripts. I m pretty sure the therapists, the good ones, live in seclusion there and quickly move on. Find another place because this is occupied by the least professional people with the worst attitudes. And I ve given them far too many chances

Sam Woody
4 months ago
1

Tahlia
5 months ago
1

Whatever you have it ll be worse after you leave this place

Alex Guerin
5 months ago
2

I was a patient at the invasive out patient program and id give them 4/5 stars for that, but this rating is for the physiatrist side. The staff there are really hard to get a hold of (then rude when you finally do) twice now in the last 6 months it's been very difficult to get a regular refill. They are probably under staffed but that shouldn't get in the way of patients getting their needed medication!Also just read other reviews and it's very telling to see the owner only responding to positive reviews.

Ted Mossby
8 months ago
1

If I could give zero stars I would. The office never answers the phone. If they do they transfer you to someone else who doesn't answer the phone, check voice-mail, or call you back. You can spends weeks months trying to schedule an appointment ND they will never get back to you until it is too late and then they say since you haven't been seen in such time you are no longer a patient. But when I was trying to call leave voice-mail and find someone to contact there is nothing. The costumer service is horrible.

Margot Edwards
1 year ago
1

avoid this place at all costs

Alison Rivas
1 year ago
1

James Cruz
1 year ago
5

I went here for an intake to start therapy and Jessica was very careing and she me feel like she s was understanding and the service was very professional and the place was clean. I do recommend these place for help and care!

Response from the owner1 year ago
James, thank you for taking the time to share your comments with us! It is so great to hear about the care you received. We will be sure to pass them along to Jessica and the Behavioral Health staff. All the best to you.
Jan Hipol
1 year ago
1

Unhelpful and Unresponsive ServiceI'm sorry to say that my experience with this mental health clinic was largely negative. I found them to be consistently unresponsive, often failing to answer calls promptly, and when they did return my call, it was typically a day late.Furthermore, the clinic's treatment policy seems discriminatory, as they appeared reluctant to provide services if you don't reside in a nearby town. This is a significant inconvenience for those living farther away and seeking their mental health services.Adding to the frustration was their refusal to provide reasonable referrals for those who live a bit far from their facility. This came off as quite unhelpful, especially given the circumstances.Overall, their lack of responsiveness, parochial approach to treatment, and unwillingness to assist with appropriate referrals left a lot to be desired. I believe that a mental health clinic should prioritize patient care and support above all else, and unfortunately, this clinic didn't meet those expectations.

Nicole Rizzo
1 year ago
5

I had multiple horrible experiences with the Emergency room. BUT....i do have to say my most recent experience with my mother was amazing. the staff that cared for her was attentive and empathetic. but the shining light of the entire experience was my mothers doctor, Dr. Redhead. She was knowledgeable, patient, kind, and went so above and beyond. as a family member it was comforting to know my mother was in such good hands. i don't think i'll ever be able to thank her enough

Response from the owner1 year ago
Nicole, thank you for taking the time to share your experience and comments with us. We will be sure to pass along to our staff as well as administration. All the best to you and your mother.
Victoria Jorglewich
1 year ago
1

Probably one of the worst places that I've ever been to ... I come here with a friend of mine. I am his power of attorney we walked into one of his meetings. Nobody questioned me as to who I was, or even for permission for myself to be there. ( HIPA ) The doctor spent a stupid amount. Of time explaining how he missed his appointment, which was rescheduled from when she cancelled the week prior ..... had to correct that to can we move on ???? she had increased levels on a drug , I had inquired as to whether or not his levels were at therapy level was a blood test performed. Instead of answering the question she asked the patient did you have your blood checked? She proceeded to give us a prescription crossing out the address of the place, which obviously made the prescription void. So after trying to get the test done, I had to come back to have another prescription rewritten Needless to say it's been three weeks and I still haven't gotten the results back from the blood-work but the patient is still on the meds i.... Smh I really feel bad for people that need help with mental illness .... This place can make you go crazy ...

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