South Nassau Communities Hospital – Mental Health

2277 Grand Avenue
Baldwin, NY 11510

Mount Sinai South Nassau Mental Health Counseling Center NY 11510

About South Nassau Communities Hospital – Mental Health

South Nassau Communities Hospital – Mental Health, located in Baldwin, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at South Nassau Communities Hospital – Mental Health include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

emmi
1 month ago on Google
1
I wish zero stars was an option. Or even negative. Both the Baldwin and Hempstead facilities are an atrocity. There is no communication amongst any of the employees and the front desk people at both clinics are incredibly rude. The psychiatrist in Hempstead said he was not going to help me and that my appointment with him was useless. His only recommendation to me was to stop all of my medications cold turkey, which is something a person struggling with mental health issues should not be told to do. At the Baldwin office, I had to speak to three people to cancel an appointment, only for no one to have actually given the message to the counselor. Additionally, there are constant billing issues and the financial department refuses to do any work, it all falls on the patient. For these people to claim to be mental health professionals they have a long way to go.
qreb rtgn
1 month ago on Google
1
the abject worst treatment and find you ll ever get from people being paid to help. don t expect a secretary to work with you; they prefer to have you do all of the work, and act like everything is your fault, even the smallest thing!been there multiple years too because they re only good for filling scripts. I m pretty sure the therapists, the good ones, live in seclusion there and quickly move on. Find another place because this is occupied by the least professional people with the worst attitudes. And I ve given them far too many chances
Sam Woody
3 months ago on Google
1

Location

Accepted Insurance

South Nassau Communities Hospital – Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (516) 377-5400
Building icon

2277 Grand Avenue
Baldwin, NY 11510

Reviews of South Nassau Communities Hospital – Mental Health

2.68/5 (29 reviews)
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Reviews

5

I assist to some of the groups here, and for me, they've been uplifting and inspiring. The therapist is fantastic, always there for us and always making sure we have quality time to address our issues and needs. Thank you for listening to me every time I've needed it.

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (28 reviews)
emmi
1 month ago
1

I wish zero stars was an option. Or even negative. Both the Baldwin and Hempstead facilities are an atrocity. There is no communication amongst any of the employees and the front desk people at both clinics are incredibly rude. The psychiatrist in Hempstead said he was not going to help me and that my appointment with him was useless. His only recommendation to me was to stop all of my medications cold turkey, which is something a person struggling with mental health issues should not be told to do. At the Baldwin office, I had to speak to three people to cancel an appointment, only for no one to have actually given the message to the counselor. Additionally, there are constant billing issues and the financial department refuses to do any work, it all falls on the patient. For these people to claim to be mental health professionals they have a long way to go.

qreb rtgn
1 month ago
1

the abject worst treatment and find you ll ever get from people being paid to help. don t expect a secretary to work with you; they prefer to have you do all of the work, and act like everything is your fault, even the smallest thing!been there multiple years too because they re only good for filling scripts. I m pretty sure the therapists, the good ones, live in seclusion there and quickly move on. Find another place because this is occupied by the least professional people with the worst attitudes. And I ve given them far too many chances

Sam Woody
3 months ago
1

Tahlia
3 months ago
1

Whatever you have it ll be worse after you leave this place

Alex Guerin
4 months ago
2

I was a patient at the invasive out patient program and id give them 4/5 stars for that, but this rating is for the physiatrist side. The staff there are really hard to get a hold of (then rude when you finally do) twice now in the last 6 months it's been very difficult to get a regular refill. They are probably under staffed but that shouldn't get in the way of patients getting their needed medication!Also just read other reviews and it's very telling to see the owner only responding to positive reviews.

Ted Mossby
8 months ago
1

If I could give zero stars I would. The office never answers the phone. If they do they transfer you to someone else who doesn't answer the phone, check voice-mail, or call you back. You can spends weeks months trying to schedule an appointment ND they will never get back to you until it is too late and then they say since you haven't been seen in such time you are no longer a patient. But when I was trying to call leave voice-mail and find someone to contact there is nothing. The costumer service is horrible.

Margot Edwards
11 months ago
1

avoid this place at all costs

Joe Civello
1 year ago
1

Was supposed to go for a general intake appointment, but they cancel two hours before my appointment that day, citing that the person who was scheduled to do my intake had called in sick. I completely understand that people get sick, but to not have a single other person in the entire program who was capable of handling one more intake was surprising to me, and baffling to other mental health care and social work professionals I have since shared the story with.The rescheduled intake appointment went smoothly; the person, Thomas, was very friendly and compassionate, walked me through the process and answered any questions I had about the forms I was filling out. I mentioned to him that I already had a good therapist and was just seeking a psychiatrist to get back on medication. He acknowledged it and it didn't seem to be a problem; he finished the intake, and I was given an appointment to see a psychiatrist at the start of the next week.In between then (today, actually) I get a call from the director, Kristen (sp?) who tells me that they do not "split treatment" and that new patients MUST also be seeing a therapist there in order to receive psychiatric care. A horrible policy in my opinion, but I assume it has its roots in being more profitable for them that way, since that's pretty much the only goal of healthcare in the United States in this day and age. I tell her I'm not interested in dropping my therapist, and we end the conversation with me under the assumption that I won't be seen. And in her defense, she did give me contact information for another facility that may be able to help me.Quite literally ten minutes later, I get another call from this building, asking me to confirm my (old) appointment with the psychiatrist I was supposed to see the following week. Confused, I call the psychiatrist and leave a message asking for some clarity. She returns my call promptly, leaving a voice mail saying that what the director had told me was true. So apparently they had attempted to confirm an appointment that I no longer had.TL;DR: Do not go here if you can possibly avoid it. It seems like there is little to no communication between departments, and it definitely feels like the higher-ups do not take mental health issues seriously at all.

Gmail Account
1 year ago
1

Worst.

Nicole Rizzo
1 year ago
5

I had multiple horrible experiences with the Emergency room. BUT....i do have to say my most recent experience with my mother was amazing. the staff that cared for her was attentive and empathetic. but the shining light of the entire experience was my mothers doctor, Dr. Redhead. She was knowledgeable, patient, kind, and went so above and beyond. as a family member it was comforting to know my mother was in such good hands. i don't think i'll ever be able to thank her enough

Response from the owner1 year ago
Nicole, thank you for taking the time to share your experience and comments with us. We will be sure to pass along to our staff as well as administration. All the best to you and your mother.
Victoria Jorglewich
1 year ago
1

Probably one of the worst places that I've ever been to ... I come here with a friend of mine. I am his power of attorney we walked into one of his meetings. Nobody questioned me as to who I was, or even for permission for myself to be there. ( HIPA ) The doctor spent a stupid amount. Of time explaining how he missed his appointment, which was rescheduled from when she cancelled the week prior ..... had to correct that to can we move on ???? she had increased levels on a drug , I had inquired as to whether or not his levels were at therapy level was a blood test performed. Instead of answering the question she asked the patient did you have your blood checked? She proceeded to give us a prescription crossing out the address of the place, which obviously made the prescription void. So after trying to get the test done, I had to come back to have another prescription rewritten Needless to say it's been three weeks and I still haven't gotten the results back from the blood-work but the patient is still on the meds i.... Smh I really feel bad for people that need help with mental illness .... This place can make you go crazy ...

Beth Rosenthal
1 year ago
1

Most unpleasant and unprofessional staff ever. Secretary Stephanie to nurse practitioner Joanne is rude and defensive. She spoke with me and never put an appointment in and tells me it is human error all while speaking to me in a very condescending tone of voice- I was told that someone would get back to me and that scripts would be called in because of her error yet nothing has come to fruition. Stephanie needs to be counseled by Human Resources on how to speak with patients- she is RUDE AND OBNOXIOUS if it wasn t for Joanne who is wonderful I wouldn t continue going here!!

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