Shorehaven Behavioral Health

3900 W Brown Deer Road Suite 200
Milwaukee, WI 53209

About Shorehaven Behavioral Health

Shorehaven Behavioral Health, located in Milwaukee, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. At Shorehaven Behavioral Health additional levels of care offered include intensive outpatient.

Latest Reviews

:) Yoo
1 month ago on Google
1
Rude owner.
Response from the owner3 weeks ago
This is troubling for us. I am the owner of the company and I have not had any interactions at our offices the past several weeks other than with my staff. So, I would like to know more about this complaint and see what we can do to improve. You can email me at drosenberg@shorehavenbhi.com. Our goal is to investigate and resolve concerns rapidly.
rowdy baby
2 months ago on Google
5
Response from the owner1 month ago
Thank you. Positive reviews enable Shorehaven to reach people who may have mental health treatment needs so they can be assured we work towards our goal of improving lives through effective services.
Lorena Maranho
4 months ago on Google
5
The best counseling in Brown Deer, WI!

Location

Accepted Insurance

Shorehaven Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Contact Information

Phone icon (414) 982-1395
Building icon

3900 W Brown Deer Road Suite 200
Milwaukee, WI 53209

Reviews of Shorehaven Behavioral Health

3.9/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (19 reviews)
:) Yoo
1 month ago
1

Rude owner.

Response from the owner1 month ago
This is troubling for us. I am the owner of the company and I have not had any interactions at our offices the past several weeks other than with my staff. So, I would like to know more about this complaint and see what we can do to improve. You can email me at drosenberg@shorehavenbhi.com. Our goal is to investigate and resolve concerns rapidly.
rowdy baby
2 months ago
5

Response from the owner2 months ago
Thank you. Positive reviews enable Shorehaven to reach people who may have mental health treatment needs so they can be assured we work towards our goal of improving lives through effective services.
Lorena Maranho
4 months ago
5

The best counseling in Brown Deer, WI!

Tarshia Nash-Kelly
11 months ago
1

This place was great a few years back however my grandson attended with great therapist at that time I just recently reached out at this clinic for my grandson and the therapist was great at that time we met with him but do to transportation issues.. I wasn t able to keep schedule appointments I was unaware of the policy of two missed appointments they discharge you however I feel the therapist that my grandson was very very unconcerned of the reason for missed appointments and I felt when I spoke to him concerning upcoming appointments he was very rude and dismissive and unconcerned so far as I m concerned I will never return here not professional!!!!!!

Response from the owner11 months ago
We are always extremely concerned about any lapses in our services. Due to HIPAA, we cannot given a specific reply in a public forum. Our Executive Director, Lynn Godec, is always ready to sort out any complaints or difficulties as quickly as possible. She is available at 414-540-2170. She can also help with locating resources one may need.
Bethany Hokkanen
1 year ago
5

Emphasis on therapist development and support.

A K
1 year ago
1

Contacted therapy intake worker and they turned us away saying our situation wasn't severe even though it truly is. They refused to help us. Worker gave us different places tocontact that didn't meet our needs. Do not recommend! Don't waste your time contacting them!

Response from the owner2 years ago
I'm sorry you had a negative experience. We have the capacity to help, so I would like to investigate. Can you tell me the days you called and the approximate time? I'd like to check with the intake worker who was on duty at that time. Was your request for outpatient therapy, in-home therapy, or psychiatry? The rules for in-home therapy eligibility are set by the state, not by Shorehaven, and if the problem does not fit the state's criteria, in-home won't be approved. It's not that we think anyone's request for help is not valid as we welcome all to get needed help.
madi tate
1 year ago
5

Response from the owner1 year ago
Thank you!
B
2 years ago
5

Fantastic place to get help, It's amazing to myself how many places and professionals who say they "care" but really don't. At Shorehaven BHI they really do care, and they are active listeners. I never feel like my time is wasted, or that I'm wasting my professional's time. When specialized attention and care were needed they were extended as soon as a date and time was available. I could not be more pleased or satisfied with Shorehaven's professionalism and dedication to their patient's better self care.

Response from the owner1 year ago
We thank you. We work to help change lives and treat everyone with the same high quality of care.
justin Trupp
2 years ago
1

This place does absolutely nothing that they advertise on their web page and have a intake lady named Mary Ann that took three weeks to even respond to my message I left on voicemail. Then proceeded to tell me they just forgot and couldn t answer any of the basic questions I had and was totally clueless. Should be negative stars but .

Response from the owner2 years ago
As the President of the company, I am replying to your comments. I'm sorry you had a negative experience. Sometimes, callers ask for a kind of service that is outside what an outpatient clinic can do. Sometimes, we receive a high volume of callers and it is a challenge to serve everyone quickly. Mary Ann was brand new to the position and we are working on additional training protocols for future callers. If there is anything I can do to help you further, please write drosenberg@shorehavenbhi.com.
M C
3 years ago
1

Parents beware!

Tonisha Lee
3 years ago
5

Response from the owner3 years ago
We appreciate your review. We work hard to change lives with effective services.
Timothy Retzlaff
3 years ago
3

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