Behavioral Health Services-Shenandoah Community Health

Charles Town, West Virginia

44 Trifecta Place
Suite 205
Charles Town WV, 25414

(304) 728-3716

About Behavioral Health Services-Shenandoah Community Health

Shenandoah Community Health is an alcohol and drug rehab in Charles Town, West Virginia, offering outpatient treatment for adults, adolescents, and children. They provide alcohol, drug, opioid, and co occurring disorder care. Clients benefit from therapy, counseling, psychiatric assessment and treatment, medication management, and specialty counseling.

Clients can live at home and manage responsibilities while attending their outpatient treatment program. They utilize integrated listening therapy (ILS), eye movement desensitization and reprocessing (EMDR), and biofeedback therapy in individual, group, couple, and family sessions. Clients can access specialty counseling focused on parenting, conflict resolution, relationships, family dynamics, and grief. Their exceptional team of licensed mental health specialists also offers medication management and psychiatric assessment and treatment.

Shenandoah Community Health accepts Medicare, Medicaid, and many private insurers to cover treatment costs. That could include UnitedHealthcare, Cigna, Humana, Amerigroup, Wellmark, BlueCross BlueShield, and more. Insurance coverage often differs, especially with out of network benefits. Contact your provider for exact coverage details.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

Shield icon Insurance

Our Policy: Behavioral Health Services-Shenandoah Community Health works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

The core philosophies of dialectical behavior therapy in West Virginia are that everything is interconnected, change is inevitable, and you can integrate opposites to reach the truth. Treatment focuses on acceptance and change. You'll learn how emotions and behaviors are connected, accept your feelings, and learn how to change patterns of emotion and behavior.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

eye-movement iconEye Movement Desensitization and Reprocessing

Eye Movement Desensitization and Reprocessing (EMDR) uses a desensitization process to reduce the emotional intensity of memories associated with a traumatic event. You could have experienced or witnessed the trauma, which creates negative beliefs and triggers psychological and physiological symptoms. EMDR is a desensitization process that reduces the intensity of these traumatic memories.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

life-skills iconLife Skills

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Phone icon Contact

Phone icon (304) 728-3716
Building icon

44 Trifecta Place
Suite 205
Charles Town WV, 25414

Call Now - Help is Available
Get Help Now - 304-578-5627
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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews

2.83 (12 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (10)
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
2
Value for Cost
1
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1
Horrible

I was supposed to see a phychiatrist but instead wound up getting a nurse practitioner. She was very cold hearted and did not help me, I cried and cried and she did not show any sympathy for my situation. She also tried to push drugs I did not want or need, and literally arg ... Read More

Jacob J.
Reviewed on 6/18/2024
Accomodations & Amenities
1
Meals & Nutrition
1
Treatment Effectiveness
1
Admissions Process
1
Staff & Friendliness
1
Cleanliness
2
Value for Cost
1
5

The doctor who used to take care of me is a person love, he was always aware of my situation and even he joked with me to see me happy. I carry him in my memory

Reviewed on 3/12/2019
Overall Experience
Date Submitted

Google Rating

2.8 (10 reviews)
Jay Franco
2 months ago
1

Not good if you're looking for a phychiatrist.

S Friedman
1 year ago
5

I could not be happier with the kind, gracious and supportive people at the reception desk, Cecilia and Debbie, who could not do enough to make me feel comfortable and secure. It is very important to me to know that they will be rewarded for their outstanding professionalism and kindness.

Response from the owner1 year ago
Thank you for taking the time to leave this excellent review!
Matt Budek
2 years ago
1

Do not go here looking for help. You will not find it. It will only make you more depressed knowing that the place and people that are supposed to help you dont care. This WILL make your mental health situation worse.

Response from the owner2 years ago
Thank you for your feedback and we apologize for your dissatisfaction. In accordance with laws about patient confidentiality, it is Shenandoah Community Health s policy to refrain from responding to any comments made on this platform. We invite patients, their families, and members of our community to direct any concerns or requests for information about Shenandoah Community Health to us directly by contacting us at 304.263.4999 or feedback@svms.net.
GTZ International
2 years ago
5

Debbie and Cecilia are freaking awesome. They are so helpful and responsive. The best ever!!

Response from the owner2 years ago
We think so too! Thanks for taking the time to leave this great review.
Heather Schmidt
2 years ago
1

This place is awful. I was forced to switch doctors when my psychiatrist retired. At first I liked the woman they gave me. Dr. Patrice? But then she started having too much of her own opinion about how I need to be treated and medicated. I was with my last psychiatrist for 10+ years. I trusted him and he gave me a treatment plan that works. She s known me for 5 minutes and already prescribed me something that put me in the ER. But my biggest problem with this place is NO ONE RETURNS PHONE CALLS TO MESSAGES! I ve been trying for two weeks to get ahold of someone to fill a prescription. I guess this is what I get for going somewhere in network. All the best doctors don t take insurance and I m sure there s good reason for that. And I would happily go back to paying $125 for a 15 minute session, because ANYTIME I left him a message he called me back within the hour. He was amazing and I hate so much that he retired. This place is a joke.

Response from the owner2 years ago
Thank you for your feedback and we apologize for your dissatisfaction. In accordance with laws about patient confidentiality, it is Shenandoah Community Health s policy to refrain from responding to any comments made on this platform. We invite patients, their families, and members of our community to direct any concerns or requests for information about Shenandoah Community Health to us directly by contacting us at 304.263.4999 or feedback@svms.net.
Kitty Castle
2 years ago
1

6 months+ still have yet to get in for an appointment it s almost been a year. Absolutely awful

Response from the owner2 years ago
Thank you for your feedback and we apologize for your dissatisfaction. In accordance with laws about patient confidentiality, it is Shenandoah Community Health s policy to refrain from responding to any comments made on this platform. We invite patients, their families, and members of our community to direct any concerns or requests for information about Shenandoah Community Health to us directly by contacting us at 304.263.4999 or feedback@svms.net.
charles brown
4 years ago
1

Felix King
4 years ago
3

Red flag, explicitly came to this clinic for medication management- which was written on on my application only to be told during the appointment setting that med management wouldn't be available for 3-6 months.Half a year without being treated?I'm sure they'd love to rack up the costs of the imminent hospitalization.Also worried if this is one of those clinics with an agenda, like those anti-choice clinics that trick women into going to them by pretending to be a clinic, until they are forced to have a child. Stuck with the three stars for being fast with service. Leaving red flag up in case others are finding the same situation and may find there is a pattern.

Response from the owner4 years ago
Thank you for your feedback and we apologize for your dissatisfaction. In accordance with laws about patient confidentiality, it is Shenandoah Community Health s policy to refrain from responding to any comments made on this platform. We invite patients, their families, and members of our community to direct any concerns or requests for information about Shenandoah Community Health to us directly by contacting us at 304.263.4999 or feedback@svms.net.
Tammy Carey
4 years ago
5

Elizabeth Casto
7 years ago
5

Absolutely wonderful! Therapists that care. I highly recommend if you actually want help.

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