Serenity Point Counseling Services

919 South 2nd Avenue Walla Walla, WA 99362
Outpatient

About Serenity Point Counseling Services

Serenity Point Counseling Services, located in Walla Walla, Washington is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Serenity Point Counseling Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Gordon
2 weeks ago on Google
5
The staff/counselor was always welcoming, polite, and organized. They created an atmosphere of easy sharing. I appreciated the extensive educational information and insight.
Juan Esquivel (wolfgangjme95)
2 months ago on Google
5
I have had a wonderful experience & have learned a lot from counselors, they are much appreciated!
Jess
9 months ago on Google
1
The practice of this establishment is entirely unethical. Even more so, their billing department is unkempt and disorganized, to say the least. The comments and reviews that succinct to "all they want is money" are 100% correct, and I feel for those who have been affected by this "Counseling Service". I was 17 years old when I was court ordered to attend Serenity Point and attending the service through my insurance program. I am now 29 years old. I've been fighting them for 13 years due to a statement that shows I owe over $1,000. As a 17 year old, this seems highly unethical. At the time, I was underage and again, attended through my insurance program. I've been down to the office and I've spoken with their billing department and they quite literally do not have record of my attendance nor did they have record of billing on my behalf. However because it was turned into the credit bureau I now have to pay it regardless, which is fine. I can do that. But this is just a warning to whoever is seeking to attend Serenity Point. If this is court ordered, I would suggest to your attorney and/or probation officer to attend a counseling service elsewhere. If this is for personal recovery, please, please, please go elsewhere. To say I am absolutely disgusted by the owners and employee's of this service would be an understatement. They do and will not "provide high-quality behavioral health care to the Walla Walla Community". The fact that they are family owned? Speechless. I hope this review can help someone in the future.
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Accepted Insurance

Serenity Point Counseling Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (509) 529-6036
Building icon

919 South 2nd Avenue
Walla Walla, WA 99362

Reviews of Serenity Point Counseling Services

2.5/5 (8 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (8 reviews)
Gordon
2 weeks ago
5

The staff/counselor was always welcoming, polite, and organized. They created an atmosphere of easy sharing. I appreciated the extensive educational information and insight.

Juan Esquivel (wolfgangjme95)
2 months ago
5

I have had a wonderful experience & have learned a lot from counselors, they are much appreciated!

Paul
2 months ago
5

Jess
9 months ago
1

The practice of this establishment is entirely unethical. Even more so, their billing department is unkempt and disorganized, to say the least. The comments and reviews that succinct to "all they want is money" are 100% correct, and I feel for those who have been affected by this "Counseling Service". I was 17 years old when I was court ordered to attend Serenity Point and attending the service through my insurance program. I am now 29 years old. I've been fighting them for 13 years due to a statement that shows I owe over $1,000. As a 17 year old, this seems highly unethical. At the time, I was underage and again, attended through my insurance program. I've been down to the office and I've spoken with their billing department and they quite literally do not have record of my attendance nor did they have record of billing on my behalf. However because it was turned into the credit bureau I now have to pay it regardless, which is fine. I can do that. But this is just a warning to whoever is seeking to attend Serenity Point. If this is court ordered, I would suggest to your attorney and/or probation officer to attend a counseling service elsewhere. If this is for personal recovery, please, please, please go elsewhere. To say I am absolutely disgusted by the owners and employee's of this service would be an understatement. They do and will not "provide high-quality behavioral health care to the Walla Walla Community". The fact that they are family owned? Speechless. I hope this review can help someone in the future.

Vanessa Avalos
1 year ago
1

Worst place to go for an evaluation! All they want is money. The owner is garbage! How can this place be in business. Don t go there at all cost, go out of town for any assessments.

Wallalby H
1 year ago
1

Labeled me with a condition that takes 12 months of evaluation in order to diagnose. Met one time! Did not fail any chemical screenings. A scam.

mark hoffer
2 years ago
1

Extremely unprofessional/emotionally driven counselor. Program itself is redundant and just feels like one big money grab scam. I had to harass them for like 6 months to charge my insurance finally which they seemed to not want to do.(sketchy) and the counselor I was assigned to made it a point to try and mess with my process by sending letters to the courts or having me come in for last minute UAs, to which I never once failed, all while holding me in IOP for so long that I learned the SAME curriculum TWICE(around 6+months). Not because I struggled with relapse or addiction still, simply because I did not kiss rear ends and just wanted to get my program over with. Beware of signing up.

Cam Marshall
3 years ago
1

Scam.

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