Robert Young Center – Community Support Program

2200 3rd Avenue Rock Island, IL 61201
InpatientOutpatient

About Robert Young Center – Community Support Program

Robert Young Center, part of the UnityPoint Health network, offers detox, medication assisted treatment, intensive outpatient programs, general outpatient programs, and aftercare services for children, adolescents, young adults, and adults with a mental health diagnosis and/or substance addiction. Specialized programs are available for justice-involved clients. Robert Young Center is located in Muscatine, Iowa.

Upon arrival, clients undergo an assessment to determine the level of care needed. Clients eligible for ambulatory detox are supervised throughout detox treatment to prevent relapse. Case management is provided, which can include nutritional guidelines and medication management, including FDA approved prescriptions such as naltrexone and buprenorphine. Once clients stabilize, they transition into an outpatient program.

Intensive outpatient involves more hours of treatment than regular outpatient. This typically includes daily group therapy and interventions for addiction and mental health. Clients in both outpatient tracks engage in cognitive behavioral therapy, dialectical behavioral therapy, and mindfulness therapy.

In general outpatient, clients receive individual and group counseling, with greater flexibility and independence in their scheduling and sessions. Family conferencing and resources are also available.

Clients receive continual care and support, including medication assisted treatment for alumni. Acute cases may be referred to an inpatient center in the UnityPoint Health network or to an outside facility.

Aftercare provides additional resources to prevent relapse. Clients have access to program referrals, peer support groups, and recovery education.

The Robert Young Center accepts a variety of insurance plans which can include Aetna, Amerigroup, United Healthcare, Ambetter, and BlueCross/BlueShield. Individuals with out of network benefits are advised to contact their provider to verify insurance coverage.

Latest Reviews

Dan C
3 months ago on Google
1
Waiting 5 hours for the return call. Communication with them is difficult. Young on 17th street. Best way is to drive there and talk thru the intercom at the door.
Scruffles TheCat
1 year ago on Google
1
Do not recommend! There billing is awful to deal with and it is difficult to get any kind of account information from them. They have overcharged me before and it took arguing and multiple phone calls to correct.As far as doctors... they do not properly educate you about medication and fail to inform of serious outcomes. Months later, my child still has unnecessary cardiac side effects that I was never initially informed of as even a possibility. The doctor sent my child away for one test and I got a phone call from a nurse several weeks later. They never even suggested seeing my child's Primary Care Physician for the rapid heart rate caused by the medication they prescribed or even followed up after that.The nursing staff doesn't care. I have had difficulties talking to them about very concerning side effects for my child due to the age. Everything I said was brushed off, including telling me to call back or go to the ER... So call back after hours when I can't get ahold of anyone? Go to the ER when its technically not an emergency... where the physician won't tell me how my child should be taking a prescription. And to top it off... when I got a phone call back, they didn't even confirm patient identification when they released private information to me.... which was the whole issue initially as to why they wouldn't talk to me.And this is how they treat people with mental health problems... No thank you!
Reviewed on 04/27/2023
1
if you are here for the patients. then help them and treat them.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Accepted Insurance

Robert Young Center – Community Support Program works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting
  • hiking iconHiking

Staff & Accreditations

Staff

Scott Kizer

President & CEO

Sarah Brown

Chief Nursing Officer

Pamela K. Delagardelle

COO

Mike Heinrich

CFO

Jessica Meisner, SPHR

Chief Administrative Officer

Michelle Niermann

COO- East Division

Dr. Gregory R. Johnson, MD, SFHM, FAAFP, FACP

Chief Medical Officer

Matthew Romanin, CPME

Chief Ambulatory Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7421

Contact Information

Phone icon (309) 779-2094
Building icon

2200 3rd Avenue
Rock Island, IL 61201

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Robert Young Center – Community Support Program

1.91/5 (17 reviews)
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14

Reviews

1

if you are here for the patients. then help them and treat them.

Reviewed on 4/27/2023
1

This place is a joke. Doctors are never available to meet, and they release patients too soon before they are ready. The level of concern and care amongst the medical professionals is lacking and I'm surprised this facility hasn't been shut down because of negligence. You al ... Read More

Reviewed on 1/23/2019
1

Avoid this place if you can. Believe me, they are just there for a paycheck, they must hate their job, and they definitely don't care about their patients. The therapists are often rude and inattentive, and the staff doesn't know how to deal with the different kind of needs ... Read More

Reviewed on 11/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (14 reviews)
20op45sd 1g5u6e4b
1 month ago
1

Dan C
3 months ago
1

Waiting 5 hours for the return call. Communication with them is difficult. Young on 17th street. Best way is to drive there and talk thru the intercom at the door.

Cindy Benton
5 months ago
5

Scruffles TheCat
1 year ago
1

Do not recommend! There billing is awful to deal with and it is difficult to get any kind of account information from them. They have overcharged me before and it took arguing and multiple phone calls to correct.As far as doctors... they do not properly educate you about medication and fail to inform of serious outcomes. Months later, my child still has unnecessary cardiac side effects that I was never initially informed of as even a possibility. The doctor sent my child away for one test and I got a phone call from a nurse several weeks later. They never even suggested seeing my child's Primary Care Physician for the rapid heart rate caused by the medication they prescribed or even followed up after that.The nursing staff doesn't care. I have had difficulties talking to them about very concerning side effects for my child due to the age. Everything I said was brushed off, including telling me to call back or go to the ER... So call back after hours when I can't get ahold of anyone? Go to the ER when its technically not an emergency... where the physician won't tell me how my child should be taking a prescription. And to top it off... when I got a phone call back, they didn't even confirm patient identification when they released private information to me.... which was the whole issue initially as to why they wouldn't talk to me.And this is how they treat people with mental health problems... No thank you!

Faun Skye
2 years ago
1

Whoever answers the phones severely needs training as well as properly separate their home stressors from work stressors. Instead of hanging up on a caller with no explanation and then literally laughing when people call back, maybe actually inform them. I will never recommend people go there as I know countless people before who didn't get proper treatment from them.

KYF KYF
2 years ago
1

Told to take family member for care if in crisis due to delayed, under medicated treatment. Did so, now 2 weeks later family member far worse than went in! WTH is happening? Won t tell us anything.10/5/22 nearly 4wks. later from walk-in; won t allow patient talking with family members under guise of no consent/HIPPA! Essentially kidnap patients, then ISOLATE them from their caregivers, who thought they took them in for care/treatment. Patient not better, instead worse than went in 4 weeks prior. Bilking Medicaid/taxpayers?10/14/22 Still being told no consent to keep us from merely talking with family member after speaking with her briefly 10/13/22 and finding out she was worse than when she went in early September, then the line was hung up on that end. Complaints to administration are without responses. A Manager at Robert Young - first time returning my call yesterday resulted in zero information about my family member, instead accused me of something I have recorded that I did not do! Intimidation and a threat, I felt. Be very careful about sending a loved one here; they essentially kidnap your loved ones and isolate them from family.10/15/22 on hold 15 minutes total after two attempts at trying to speak to my sister. I believe it s an attempt for them to say I spoke with my sister, but was unable to again. After holding for nearly 10 minutes, when I called back the same person answered immediately- that was to bring her to the phone, so I know she couldn t have been trying to get my sister to the phone. Instead of my sister getting better after nearly 1 1/2 months she has gotten worse from when we took her there, and she has not called us - obviously, they will not let her call us, and we cannot speak to her or find out any information.

Ashiya Monique
3 years ago
1

The case managers are amazing . My specific doctor is inconsiderate , he doesn t listen he makes me feel way worse . Every time I visit he wants to try new medications as if I m a test dummy .! That is not help it only pushes a person to their worst . Get a second opinion .!

Jeremiah Edgington
5 years ago
1

Staff is very unprofessional, giving my child medication that I m against and stated numerous times, that I m against it! Said, they would inform me of any changes or decisions, regarding my child s care, they have not done no such thing, then lied and said they tried to contact me. They also told my child I keep calling and asking things and that I m overbearing. Just what a child needs that s supposed to be getting help! Had them document that they re giving her medication against my will and without my consent. No level of professionalism, and they do not keep their word! Avoid this place at all costs, I will be contacting an attorney to deal with them!!!! Whatever you do, do not send your loved ones here.

Cindy Wentz
5 years ago
1

This is the worst place to take anyone to the nurses are rude and if your a veteran never ever ever go there they have no respect for anyone period.their customer service skills are lacking at best. They take you off your prescribed medication and put you on something else they think is better for you which isnt.

Princess CheerBear
6 years ago
5

Devon Magee
6 years ago
1

I've had to go here inpatient a few times. If you can avoid it NEVER GO HERE INPATIENT. They hate their patients with a passion. The security here loves to escalate situations to violence. They do not understand how to deal with special needs. STAY FAR AWAY.

Richard Berry
6 years ago
1

Rude therapist.

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