Riverwoods Behavioral Health System

223 Medical Center Dr
Riverdale, GA 30274

Riverwoods Behavioral Health System GA 30274

About Riverwoods Behavioral Health System

Riverwoods Behavioral Health System is an addiction and mental health treatment facility based out of Riverdale, Georgia. The center treats patients of all ages throughout South Atlanta who are experiencing drug addiction, dual diagnosis disorders, alcoholism, ADHD, bipolar disorder, schizophrenia, PTSD, anxiety and self harming behaviors. The clinic accepts a wide range of insurance plans including Medicare. If you don’t have insurance, then the facility will work with you to create a payment plan based on your budget and needs.

The facility offers a large range of treatment options depending on each person’s individual needs. They provide detox services, partial hospitalization programming, intensive outpatient programming and aftercare planning.

Riverwoods also offers a wide range of therapy options. These are offered in individual and group session formats. Focus of therapy includes educational sessions, chemical dependency education, social skill focus classes, relapse prevention courses, anger management, illness education, peer pressure groups, coping skills sessions, medication classes, relaxation therapy, and spirituality groups.

One unique quality about Riverwoods is that they are open 24/7 and accept walk in patients without a referral. This type of fast and immediate help can be lifesaving in a crisis.

Latest Reviews

Miki Foster
3 weeks ago on Google
1
I would leave a 0 if I could. I have been trying for the last two days to get in touch with the facility to check on a loved one and the phone either disconnects or no one ever answers.
Response from the owner3 weeks ago
Thank you for sharing these thoughts. Your feedback is important to us, and we want to learn more about what led to this review. Please reach out to us directly at Feedback@riverwoodsbehavioral.com so that we can have an in-depth discussion.
David Bell
4 weeks ago on Google
1
Most horrible experience of my life. My child was placed there involuntarily. The staff was unprofessional. 1 phone call over 5 days. Receptionist did not answer the phone and no one would return a phone call. No communication at all. No urgency in helping clients, only collecting insurance money. When my child was able to call, the staff turned off the phone. Without any information from the staff, I will share what my child told me. Males on the female halls, dangerous clients with no assistance from staff, others hurting themselves in view of staff .again no information at all from the staff.
Response from the owner3 weeks ago
We are grateful for your willingness to provide this review. Providing clinically excellent care is important to us, and we want to better understand these concerns. If you are open to sharing additional information, we kindly ask you to send an email to Feedback@riverwoodsbehavioral.com. Thank you.
Traci Gearin
4 weeks ago on Google
1
Didn't see a Dr or any professional couple days there. No body answers questions. Didn't know when I was leaving till the day before. Lots of patients had been there weeks for no good reason. I've been to many places and this is one of the worst.
Response from the owner2 weeks ago
Thank you for taking the time to share this feedback with us. We take this seriously, and we are committed to understanding these circumstances. For a detailed conversation, please contact us at Feedback@riverwoodsbehavioral.com.

Location

Accepted Insurance

Riverwoods Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.
intensive-outpatient iconIntensive Outpatient
IOP is a 2-4 week program that is utilized as a transitional step-up or step-down program. IOP is much less restrictive than PHP and offers 5 or 7 days a week programming from 9 am to 12 pm. Patients will attend a minimum of 2 group therapy sessions a day. Individual and family therapy can be used throughout the process if deemed beneficial by the therapist. As IOP is therapy based only, patients needing medication monitoring and administration will be assisted by staff to arrange for private psychiatric treatment. IOP offers much more freedom and allows patients to receive the treatment they need while still being able to maintain their daily lives and complicated schedules.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive-behavioral therapy (CBT) is a form of therapy that’s used to change the way you think about your life. Negative patterns of thinking, such as “I’ll never get better,” are challenged by the therapist so that you learn to think, “I’m working on my recovery one day at a time.” This allows for a more encouraging world view and more constructive ways of thinking.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is so important to the recovery process as it allows you to connect with other people who are facing similar struggles so that you can all learn, grow, and heal together. Process groups are centered around a specific theme to help you to process your feelings about the problems you face. Educational groups are designed to provide you with more information about addiction, co-occurring disorders, and medications. Other groups focus on relapse prevention and stress management.

Individual therapy is a one-on-one therapy that’s often used to discuss the problems addiction has caused you and identify ways to solve these problems. It may explore the reasons behind your addiction and emotional pain and seek ways to better cope with the challenges in your life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

They use family therapy sessions at their hospital to help your loved ones better understand your addiction and the treatment you’re going through. During family sessions, they explore family dynamics that may have led to the development of the addiction as well as allowing your family the time and space to discuss their own feelings about your addiction. They can also help family members locate community resources to allow them to continue to process their feelings and discover ways of coping with them.

Amenities

  • car iconPrivate Transportation
  • recreation iconRecreation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Phone icon (678) 674-4004
Building icon

223 Medical Center Dr
Riverdale, GA 30274

Edited by:
Kerry Nenn, BSW

Reviews of Riverwoods Behavioral Health System

1.8/5 (372 reviews)
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Reviews

1

Horrible place overall. Unqualified staff, inedible food and unsanitary conditions. Group therapy was a joke since all they did was say the same childish nonsense over and over again. None of the group "leaders" seemed to have any kind of psychological education or have any ... Read More

Reviewed on 6/12/2019
1

Treated me like an animal. The staff all except for one nice white lady acted like they were more superior than Christ himself. If you love your family member or yourself, do not stoop this low. No one deserves to be treated the way they treat you here.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (370 reviews)
Miki Foster
3 weeks ago
1

I would leave a 0 if I could. I have been trying for the last two days to get in touch with the facility to check on a loved one and the phone either disconnects or no one ever answers.

Response from the owner3 weeks ago
Thank you for sharing these thoughts. Your feedback is important to us, and we want to learn more about what led to this review. Please reach out to us directly at Feedback@riverwoodsbehavioral.com so that we can have an in-depth discussion.
David Bell
4 weeks ago
1

Most horrible experience of my life. My child was placed there involuntarily. The staff was unprofessional. 1 phone call over 5 days. Receptionist did not answer the phone and no one would return a phone call. No communication at all. No urgency in helping clients, only collecting insurance money. When my child was able to call, the staff turned off the phone. Without any information from the staff, I will share what my child told me. Males on the female halls, dangerous clients with no assistance from staff, others hurting themselves in view of staff .again no information at all from the staff.

Response from the owner4 weeks ago
We are grateful for your willingness to provide this review. Providing clinically excellent care is important to us, and we want to better understand these concerns. If you are open to sharing additional information, we kindly ask you to send an email to Feedback@riverwoodsbehavioral.com. Thank you.
Traci Gearin
4 weeks ago
1

Didn't see a Dr or any professional couple days there. No body answers questions. Didn't know when I was leaving till the day before. Lots of patients had been there weeks for no good reason. I've been to many places and this is one of the worst.

Response from the owner4 weeks ago
Thank you for taking the time to share this feedback with us. We take this seriously, and we are committed to understanding these circumstances. For a detailed conversation, please contact us at Feedback@riverwoodsbehavioral.com.
Audrey Inbody
1 month ago
5

Great place and helpful to my daughter and transportation is nice

Response from the owner1 month ago
We re incredibly appreciative of your feedback. Thank you! We ll continue to work hard to inspire change and promote progress.
Jessica
1 month ago
1

This place was very racist to my uncle. He was jumped constantly his whole time there. Staff is unprofessional and don t care about patients. If you want to help your loved one, don t send them here.

Response from the owner1 month ago
We appreciate the time you ve taken to write this review. Your feedback is invaluable, and we want to obtain more details. Please get in touch with us at Feedback@riverwoodsbehavioral.com. Thank you.
Brittney B
1 month ago
1

Very unprofessional

Response from the owner1 month ago
Thank you for sharing these thoughts. Your feedback is important to us, and we want to learn more about what led to this review. Please reach out to us directly at Feedback@riverwoodsbehavioral.com so that we can have an in-depth discussion.
Kate Endrews
1 month ago
1

SOOOO BAD! Staff was rude. Even in the cafeteria a lady was rude to me for no reason. The staff were constantly rude and the food was ass. Not the worst I ve been to but pretty close. Also never saw my therapist but maybe 2 times in my stay of 5 days. Just bad.

Response from the owner1 month ago
We are grateful for your willingness to provide this review. Providing clinically excellent care is important to us, and we want to better understand these concerns. If you are open to sharing additional information, we kindly ask you to send an email to Feedback@riverwoodsbehavioral.com. Thank you.
Montgomery Miller (Monty)
1 month ago
3

My time in progress was iffy but it helped quite a bit. Can't complain too much.

Response from the owner1 month ago
We appreciate the time you ve taken to write this review. Thank you for this feedback.
Lillian Fox
1 month ago
1

Sue Ellen Scott
1 month ago
1

This place is absolutely horrible for your mental health and don t even get me started on what they call food, rude staff and half of them didn t know what they were doing. I asked a doctor when I was leaving and he told me I wasn t along with the therapist, the facts these people are certified blows my mind never go here

Response from the owner1 month ago
Thank you for taking the time to share this feedback with us. We take this seriously, and we are committed to understanding these circumstances. For a detailed conversation, please contact us at Feedback@riverwoodsbehavioral.com.
Aaron Murphy
1 month ago
2

Naturally, any facility like this is going to have a low rating. While most NEED to be there, most also want to go home. That being said here are the problems I faced and witnessed during my voluntary week stay.Problems:There is virtually 0 consistency between staff members. Every tech and nurse seem to have their own policies and it is extremely confusing. Pair that with their ridiculous lack of communication between shifts, many problems with patients are missed or completely overlooked. It took a full 24 hours for basically every patient including myself to receive the meds needed (and even then the meds seemed to change at a whim of the RN on staff).I can count on one hand the number of non-therapist/doctor staff members who seemed to actually care and did their jobs excellent. Shout out to Cyndi/Sergeant/Momma (you know who you are) in the Progress wing, and Daisha in the Thrive wing, Those four were absolutely amazing. I don't think the place could run at all without them.The lack of professionalism with some of the techs/nurses was astounding. I had to literally chew out the people at the desk in the middle of the night because with the bedroom doors open I could hear every word they were saying on top of very loud laughter. It wasn't the only occurrence. Some of the black/Nigerian techs in Progress were also blatantly racist, something I experienced for the first time (I am white of course). While I could care less personally, it's still not ok.A number of us were physically threatened by another patient multiple times in Progress and literally nothing was done about it. He made the wing unbearable, luckily he was there for only two days or it might have gotten ugly.We weren't even told the rules of the wing until day five of my stay. Something that is on the schedule every day. Useful information, no?Oh, and I spent hundreds of days sleeping at Northside Hospital while my wife battled cancer. How a hospital does not have a lineup between shifts so they can catch each other up on their patients is BEYOND me.Lastly meals were one of my least looked forward too moments of the day. Lunch was usually decent, even once good. But the other two meals, forget it.Positives:Miss Jeanette and Nermine (sorry if I spelled that wrong ma'am) were the group therapists in Progress. They were both incredible. Those group therapy sessions have literally changed my life. You really get what you put into it and I was blessed to have an AWESOME group. I could not sing their praises loudly enough. Another shout out to everyone that stayed in Progress with me. I love y'all, thank you so much for being awesome.The above paragraph is the only reason I rated Riverwoods a 2. Otherwise the place gets a 0.And that's my Ted Talk, thanks for coming.

Response from the owner1 month ago
Thank you for providing this review. We strive to offer the highest standard of care, and understanding these concerns is important to us. We invite you to email us at Feedback@riverwoodsbehavioral.com so that we can discuss this further. Thank you.
Hadley Lumanog
1 month ago
2

This place could be worse, I suppose? The people are the best and worst part about Riverwoods. Let me explain; a small part of the staff seem to be passionate and actually care about your well being. The other part is the opposite- I experienced very rude technicians who were belittling and treated patients poorly. I saw this firsthand as a certain unprofessional technician yelled at us repeatedly to stop talking even though it was our reflection time. (keep in mind this is a group of 14-17 year olds) This same technician only knows how to escalate conflicts. Instead of resolving the issue they, for example, stuck they re tongue out as if to mock the patient. Other than this very clear negative experience, most people were kind and understanding.Like I said, this place could be worse. It wasn t the cleanest facility; surfaces felt sticky and seeing little crickets hop around the cafeteria floor wasn t all that uncommon.I would say that if you are looking for immediate help, this facility will fulfill the basic needs that are required. However, if you are looking for a place where they are kind, respectful, and devoted to your well being, you won t necessarily receive that.

Response from the owner1 month ago
We appreciate you taking the time to write this review, as feedback is important to us. Please get in touch with us at Feedback@riverwoodsbehavioral.com so that we can discuss this in greater detail. Thank you.
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