Riverside County Department of Mental Health – Banning

1330 West Ramsey Street
Suite 100
Banning, CA 92220

About Riverside County Department of Mental Health – Banning

The Banning Mental Health Clinic, part of the Riverside County Department of Mental Health, is a mental and behavioral health clinic for adults in Banning, California. Services include dual diagnosis care, general outpatient (OP) treatment, aftercare support, and specialized programs for homeless and indigent individuals.

The Banning Mental Health Clinic offers crisis intervention, psychiatric assessments, medication management, case management, individual and group counseling, and more. The clinic also provides referrals to higher intensity drug rehab programs, such as the residential and outpatient treatment programs offered by Riverside County.

Their aftercare programs support clients’ sustained sobriety through a variety of services, such as peer to peer recovery coaching, ongoing support groups, life skills training, housing assistance, and employment support.

Riverside County Department of Mental Health accepts Medi Cal and may also work with other insurance plans such as Humana, Aetna, Cigna, Bright Health, BlueCross BlueShield, Magellan Health, and more. Insurance plans vary so be sure to verify your coverage details and out of network benefits by contacting your insurance company directly.

Latest Reviews

Iam Ahmad
1 month ago on Google
1
I ve been seeing doctor sayed for years and he s a great doctor but I recently ran out of my medication I called and the nurse told me dr sayed won t be here until the 17 recommended me to go to the urgent care I did go to the urgent care but they were full of patients and wouldn t help I called her back the urgent care is not able to assist I need my medication I can t miss it she rudely said I can t help the dr is not here I asked if you can call him or email him it s not a pain medication but it s something for mental illness and it s a serious concern she said I don t have his informations and hung up on me they don t even care about their patients worse place ever but I don t have any other option
Funky
4 months ago on Google
2
The front desk staff here are amazing which is unfortunate for everything else. I was well on my way to being helped and they are very quick and extremely knowledgeable. I was told all my possible options with my current issues and set up with a psychiatrist soon after.The psychiatrists ("s" as is in plural yes I've spoken to two now) here, on the other hand, are atrocious.The first one I spoke to passed off all of my concerns as non-treatable or a non-issue and immediately put me on medication.The second one I spoke to blew off everything the first one said and told me that I didn't sound like I had any issues because of the way I talk. That maybe I was just lazy and need to pick myself up and fix my own problems... and then put me on medication anyways. It's like they just want to gaslight you and manipulate you into getting on meds so they get a paycheck.Once you get inside of their offices its like they go from wanting to help you to wanting you dead. Its a jarring and painful experience every time I go here.I have had therapy here once with someone who was nice but inexperienced and not a good fit for me so I cannot speak for general therapists here.
Steve
7 months ago on Google
5

Location

Accepted Insurance

Riverside County Department of Mental Health – Banning works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (951) 849-7142
Building icon

1330 West Ramsey Street
Suite 100
Banning, CA 92220

Fact checked and written by:
Anna Spooner
Edited by:
Miakayla Leaverson, BS

Reviews of Riverside County Department of Mental Health – Banning

2.3/5 (12 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (12 reviews)
Iam Ahmad
1 month ago
1

I ve been seeing doctor sayed for years and he s a great doctor but I recently ran out of my medication I called and the nurse told me dr sayed won t be here until the 17 recommended me to go to the urgent care I did go to the urgent care but they were full of patients and wouldn t help I called her back the urgent care is not able to assist I need my medication I can t miss it she rudely said I can t help the dr is not here I asked if you can call him or email him it s not a pain medication but it s something for mental illness and it s a serious concern she said I don t have his informations and hung up on me they don t even care about their patients worse place ever but I don t have any other option

Funky
4 months ago
2

The front desk staff here are amazing which is unfortunate for everything else. I was well on my way to being helped and they are very quick and extremely knowledgeable. I was told all my possible options with my current issues and set up with a psychiatrist soon after.The psychiatrists ("s" as is in plural yes I've spoken to two now) here, on the other hand, are atrocious.The first one I spoke to passed off all of my concerns as non-treatable or a non-issue and immediately put me on medication.The second one I spoke to blew off everything the first one said and told me that I didn't sound like I had any issues because of the way I talk. That maybe I was just lazy and need to pick myself up and fix my own problems... and then put me on medication anyways. It's like they just want to gaslight you and manipulate you into getting on meds so they get a paycheck.Once you get inside of their offices its like they go from wanting to help you to wanting you dead. Its a jarring and painful experience every time I go here.I have had therapy here once with someone who was nice but inexperienced and not a good fit for me so I cannot speak for general therapists here.

Steve
7 months ago
5

Que Beck Diaz
1 year ago
1

It wasn't very helpful, but thy are VERY helpful at passing the buck no wonder people flip out,feeling desperate

Khris W
2 years ago
1

Tarin Breistig
2 years ago
5

Very helpful in my mentalhealth all the staff is great

Amy Frederick
5 years ago
1

I would give 0 stars to this place if I could. The person I was talking too said I wasn t telling her the whole story about my anxiety/depression. She was rude as heck. I was more anxious LEAVING than I was going in. Then she said you may not even have these illnesses . ABSOLUTELY HORRIBLE..

KD Bee
5 years ago
5

Based on the other reviews, I had low expectations, but I went with someone through their intake and it went really well. All of the staff that we saw (security, reception, intake, therapist) were supportive, polite, clarified a few things for us when we asked, and were very patient when we had questions about the paperwork. I won't lie, the questions for psychiatric intake are VERY uncomfortable for many to answer, it's hard to open yourself up to a total stranger about your struggles and coping mechanisms like substance abuse or self-injury, but it IS a necessary step for seeking therapy, medication, & resources to help you with mental and/or behavioral illnesses. If you can, bring a loved one for support, write down or bring with you any medications you take, and really take the time to get set up with some appointments, ask questions, sip water, breathe deep or whatever you need to push yourself through these vital first steps to good health. <3 You are worth it.

Tklb Tklb
5 years ago
1

Definitely would not recommend this place for anyone

Phoenix espinoza
6 years ago
1

I would give no stars if I could. Terrible bedside manner. The doctors and staff there will literally say "I don't know how to help this one. How do I?" and not act supportive or listen to you at all. I had a doctor literally write the opposite of what I told him during a consolation. And if you're not literally jumping off the walls crazy they will give you the runaround with referrals.

Violeta Luna
6 years ago
1

Worse psychiatric ever I came here on June 26 with my son who suffers from bipolar, schizophrenia anxiety and depression, so we come in to this clinic they call my son really fast no complain about that but as I was waiting out in the lobby for about 3 minutes I repeat 3 MINUTES he comes out titalto frustrated upset and nervous telling me mom whare is the paper for my meds I tell him sorry I didn't bring it he says to me let's go this Dr. Doesn't want to talk to me. I insisted on my son telling me what had happened in there so yes luckily my son has my entire support and protection I always go with him to his appointment for this same reason he does everything except for this type of stuff. So anyways I get up and tell the young lady who was very nice and polite, that I wanted to talk to the psychiatric that saw my son for 3 MINUTES, I look to the right he was already at the door with this frustrated face telling me, YES but God you had to be there to see his face expression, totally mad no self control wants so ever, so ask him what paper is my son asking me for very politely, than this guy puts his hands up in the air air telling me, I don't know, I don't have nothing there is no record of him given no medication here so I ask him oh ok. Let me explain why drove here one hour sir, see my son was brought in with a group home he was staying in and he told me he they prescribed him medication here that made him feel calm and good so all my hopes where in this clinic finding the right medication for my son is important. So he says " OK" and what do you want me to do there is no prescribed meds here, so I ask he did come here back in December? He replied yes but there is nothing here what do you want me to do? But with this frustrated face no explanation or questions asked he made me feel really uncomfortable and nervous his approach was totally unprofessional, so my son saw that reaction from the so called "psychiatric" and lost total control he insulted him and told me let's just go, im not going to deny the reaction of my son but any other psychiatric should know that persons with mental illness should get proper care and you need patience you can't just blow up the way he did with me, I can imagine how he treats others who don't have no one to speak to supervisors or anything. His face of frustration was what really got to me, I don't know how someone with short temper can be working with people who need love compation and alot of patience. I'm a drug and alcohol counselor and his approach was totally off the law and ethics maybe he should go back on those little books.. I was so upset I didn't even get his name however there the rest of the staff was very helpful the supervisor did her job and explained why they didn't have records of medication there, she did the job the psychiatric didn't do..

Elizabeth Collins
6 years ago
1

My brother who is bipolar and few other mental health issues, was giving multiple answers to questions and when questioning them loses his temper is asked to leave, your a mental health office your supposed to be there to help them. The dr made fun of his name, kept asking same questions over and over again when therapist told him all infomaton was in computer. She was too old, forgetful and shouldn't be practicing there. But any one over 60 can't see any other drs. This is why mental health is a problem in California, cause you let drs like that take care of people who needs better care. Now my brother is without mental health care and meds. Please can some one look into why people over 60 have to deal with that one dr and no one else can help all the people who needs it. Get rid of Dr. Anosa and put some one in there who isn't losing their mind like her, plus only having the dr available 1 day a month in a mental health office is ridiculous.

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