River Oaks Hospital

1525 River Oaks Road West
New Orleans, LA 70123

River Oaks Hospital - Dual Diagnosis Program LA 70123

About River Oaks Hospital

River Oaks Hospital, located in New Orleans, Louisiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and 12-step therapy.

Specialty rehab programs at River Oaks Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

River Oaks Hospital has received accreditations from The Joint Commission.

Latest Reviews

juana stcyr
2 weeks ago on Google
5
Upon arriving there At River Oaks intensive outpatient therapy program I was scared scared to death but once my anxiety settled down once I got to meet the staff was greeted by the nurse is extraordinarily well was greeted by the therapist extraordinarily well and definitely was greeted by the group sessions that we had with different peers with different issues it was comfortable it was interesting to know that there were people other than myself who had situations that could give me feedback on how I could do better and it worked I have been discharged with a better feeling a better understanding of knowing myself which I had lost a long time ago and I regained my confidence in my own self my independence my understanding of issues that I just tucked on the rug and I had to get under there and sweep them out in other words upon leaving it was bittersweet and each person that left that you got to know and understand it was just as bittersweet if I was anything to anyone suffering with any type of mental distress check out revokes definitely check out the intensive outpatient therapy program I wish it lasted a little longer but you ve got to be able to accept that you have to do this on your own but with their help understandings and guidance you ll walk out there feeling better than I then you did when you walked in I know I did appreciate the At River Oaks outpatient service as well as their drivers who get you there and an adequate time to be there as well as their music instructors there art instructors it s definitely a place of calmness if that s what you re needing so thank you from my heart for being there for me the staff at River Oaks Hospital
Response from the owner1 week ago
Hi, Juana. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
meco logwood
2 weeks ago on Google
4
Phantasy Garden
2 weeks ago on Google
1
The lack of communication between the facility and parents is mind blowing. Shift change is around when phone time is for children and I was told to call back in 30 minutes which is during shower time just before their scheduled bedtime.Further I have had no communication from nurse staff on the process of my child, on day one this is a very poor experience. I had to call the unit coordinator to get ahold of anyone. The units did not answer their phone after calling for an hour and was given excuses why they were not answering their phone on the unit.If you can help it refuse going to this facility, if I knew what to expect I would have never allowed my child to be transferred to this facility.Edit: I requested a transfer and will be making a complaint to the medical board. My child fainted and they called her an attention seeker and that she was faking. None of the nurses ran over to check on her. The over care is appalling. I have to call to get any information or updates on her care the staff does not care and will not update you on their care plan without you calling. I was not notified of what medication she was taking, they approved one medication for her treatment but did not notify me of another she is now taking. Further my child told me she had found a shard of glass and other sharp objects in the unit. This really seems like a gateway to insurance fraud to me if patients harmed while in their care they can keep them longer. Tell me WHY they are not ensuring the environment is safe for patients?
Response from the owner1 week ago
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child s full name and location in our facility by visiting http://www.riveroakshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.

Location

Accepted Insurance

River Oaks Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers an intensive, short-term rehab option for individuals who don't require 24-hour support. PHP treatment can be an alternative to inpatient hospitalization or a "step-down" option from hospitalization or a residential program. Typically, it requires you to meet a minimum of 6-8 hours a day for an average of 90 days. Services provided in PHP treatment often include relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
12-step icon12-Step
12 step programs enable participants to focus on their long-term sobriety through rigorous peer support and ongoing personal growth. They engage in regular, peer-directed 12 step meetings and receive one-on-one mentoring by a self-selected sponsor. Meetings are free, anonymous, and available multiple times a day, 365 days per year in most communities. Though 12 steps of recovery are rooted in spiritual principles, religious affiliation isn't mandatory. Specialized programs are widely available, including youth and family meetings.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.

If you are struggling with motivation to change, motivational interviewing is designed to help. This method typically involves one or two sessions with a therapist. The technique helps you understand your motivations and empowers you to make changes to reach your goals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 366-1740
Building icon

1525 River Oaks Road West
New Orleans, LA 70123

Reviews of River Oaks Hospital

3.09/5 (236 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
103
4
18
3
10
2
12
1
93

Reviews

1

Don't go to this hospital if you have trauma. The environment is nothing but an over-glorified psychiatric hospital fronting as a "trauma unit". It's nothing but a cash-grab. The psychiatrists are med-pushers who have zero time to listen, or even read your history and is ... Read More

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (235 reviews)
juana stcyr
2 weeks ago
5

Upon arriving there At River Oaks intensive outpatient therapy program I was scared scared to death but once my anxiety settled down once I got to meet the staff was greeted by the nurse is extraordinarily well was greeted by the therapist extraordinarily well and definitely was greeted by the group sessions that we had with different peers with different issues it was comfortable it was interesting to know that there were people other than myself who had situations that could give me feedback on how I could do better and it worked I have been discharged with a better feeling a better understanding of knowing myself which I had lost a long time ago and I regained my confidence in my own self my independence my understanding of issues that I just tucked on the rug and I had to get under there and sweep them out in other words upon leaving it was bittersweet and each person that left that you got to know and understand it was just as bittersweet if I was anything to anyone suffering with any type of mental distress check out revokes definitely check out the intensive outpatient therapy program I wish it lasted a little longer but you ve got to be able to accept that you have to do this on your own but with their help understandings and guidance you ll walk out there feeling better than I then you did when you walked in I know I did appreciate the At River Oaks outpatient service as well as their drivers who get you there and an adequate time to be there as well as their music instructors there art instructors it s definitely a place of calmness if that s what you re needing so thank you from my heart for being there for me the staff at River Oaks Hospital

Response from the owner2 weeks ago
Hi, Juana. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
meco logwood
2 weeks ago
4

Phantasy Garden
2 weeks ago
1

The lack of communication between the facility and parents is mind blowing. Shift change is around when phone time is for children and I was told to call back in 30 minutes which is during shower time just before their scheduled bedtime.Further I have had no communication from nurse staff on the process of my child, on day one this is a very poor experience. I had to call the unit coordinator to get ahold of anyone. The units did not answer their phone after calling for an hour and was given excuses why they were not answering their phone on the unit.If you can help it refuse going to this facility, if I knew what to expect I would have never allowed my child to be transferred to this facility.Edit: I requested a transfer and will be making a complaint to the medical board. My child fainted and they called her an attention seeker and that she was faking. None of the nurses ran over to check on her. The over care is appalling. I have to call to get any information or updates on her care the staff does not care and will not update you on their care plan without you calling. I was not notified of what medication she was taking, they approved one medication for her treatment but did not notify me of another she is now taking. Further my child told me she had found a shard of glass and other sharp objects in the unit. This really seems like a gateway to insurance fraud to me if patients harmed while in their care they can keep them longer. Tell me WHY they are not ensuring the environment is safe for patients?

Response from the owner2 weeks ago
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your child s full name and location in our facility by visiting http://www.riveroakshospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
David Plaisance
2 weeks ago
2

This place had a bunch of stuff wrong!!! First they made me beg for my comfort med!! They won't wake you up for nothing other than to check your vitals while in your sleep!! Main complaint tho how they mix crazy people an detox together!! The beds are so uncomfortable that u will be forced to stay out of it because of the soreness you will indore the food ain't hitting on much hope you eat anything!! Can't forget they sent me home 20 minutes before med call an refused to give me my medicine my Medicare didn't cover my release medication so I had to come out of pocket with 185 bucks !!! There's more but I get the picture right !?!

Response from the owner2 weeks ago
Hi, David. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. Thank you again.
Kelly Keegan
3 weeks ago
1

Do not send your loved one to this place for care. They will re-traumatize at best, attempt to destroy their life at worst.

Response from the owner3 weeks ago
Hello, Kelly. We appreciate your feedback. We would like to get more details about this; please visit http://www.riveroakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Joseph
3 weeks ago
5

It was a tru peace of mind and let me just rest staff is awesome

Response from the owner3 weeks ago
Hello, Joseph. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Brock Swift
3 weeks ago
5

I had a very good experience in the Special Unit, the rules are strict for a reason, safety. But the Staff and team accommodated as best as possible. You also only get out of it the work you put into recovery.

Response from the owner3 weeks ago
Hi, Brock. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Nick
3 weeks ago
1

Response from the owner3 weeks ago
Hello, Nick. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.riveroakshospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
NS Law Dog
1 month ago
5

Jessica
1 month ago
1

This pretains to Children/Teen unit ONLY. This is NOT a place if you REALLY are trying to place your child in a safe place for mental help and have it taken SERIOUSLY.

Response from the owner1 month ago
Hi, Jessica. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. Again, thank you.
Timothy Gray
1 month ago
5

You can get where your going without coming from where you've been. The place your going will be what it is supposed to be, the place you leave will be as you remember it to be. No matter whether you leave or arrive just enjoy the journey

Response from the owner1 month ago
Thank you so much for your feedback, Timothy! We truly appreciate it and hope you have a great day!
Kaitlyn Kimbrell
1 month ago
5

River oaks is always great

Response from the owner1 month ago
Hi, Kaitlyn. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for River Oaks Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Volunteers of America – Behavioral Health Services
New Orleans, LA (504) 482-2130

Volunteers of America – Behavioral Health Services

Volunteers of America – Behavioral Health Services is a non-profit rehab l... read more.
Hammond VA Clinic
Hammond, LA (985) 902-5100

Hammond VA Clinic

Southeast Louisiana Veterans Health Care System - Hammond VA Outpatient Clin... read more.
Monroe VA Clinic
Monroe, LA (318) 343-6100

Monroe VA Clinic

Overton Brooks VA Medical Center - Monroe Community Based Outpatient Clinic ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?