Ridgeview Behavioral Health Services

240 West Tyrone Road
Oak Ridge TN, 37830

Ridgeview Behavioral Health Services TN 37830

About Ridgeview Behavioral Health Services

Ridgeview Behavioral Health Services is an addiction and mental health treatment facility that’s dedicated to spreading hope, healing and recovery around Oak Ridge, Tennessee. The center accomplishes this by providing outpatient services, inpatient care and crisis services to individuals struggling with substance abuse or behavioral health challenges.

Ridgeview accepts Medicare, Medicaid and TennCare. They also take most major insurance policies, but it’s best to verify your coverage with your provider directly before getting treatment.
That said, if you don’t have insurance, then don’t panic. The facility has a specific financial policy to help cover gaps in coverage or a lack of coverage. Depending on your situation, you might be eligible for free or discounted care.

Patients struggling with substance use disorder (SUD) can seek out recovery services with Ridgeview. The facility’s STOP program provides individual counseling sessions and group therapy. If you have co-occurring disorders then you can receive specialized care from the staff. One unique aspect of this facility is that they offer a unique recovery program for expectant mothers or mothers who have recently given birth to drug exposed infants. The facility seeks to help these mothers develop the skills they need to be a successful parent.

The facility also provides outpatient therapy for behavioral difficulties including counseling, cognitive behavioral therapy, eye movement desensitization and reprocessing therapy.

Ridgeview stands out for its commitment to its values. The facility believes in acceptance, integrity, quality, compassion and hope. They have earned The Gold Seal of Approval from the Joint Commission. The facility is also backed up by The Centers for Medicare and Medicaid Services (CMS), the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS), United Healthcare Services and Blue Cross Blue Shield.

Latest Reviews

Natalie Wilson
1 month ago on Google
5
The staff I ve encountered are so awesome. Everyone is truly helpful.
Grant Ceffalo
1 month ago on Google
5
Joey Collins
2 months ago on Google
5
That place makes me feel like people actually care and genuinely want to make sure I get well. Thank you!
Response from the owner1 month ago
Hi Joey, thank you for taking the time to let us know about your positive care experience. Our mission statement begins "where people are priority," and we're delighted you are experiencing it! Take good care and thanks again!

Location

Accepted Insurance

Ridgeview Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (865) 482-1076
Building icon

240 West Tyrone Road
Oak Ridge TN, 37830

Edited by:
Courtney Myers, MS

Reviews of Ridgeview Behavioral Health Services

3.11/5 (55 reviews)
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Reviews

3.5

This is the most professional place I have found, they helped me with insurance, the therapist is a great person who has accompanied me throughout my recovery process, the medical staff can be somewhat indifferent but in general, it is a good place to ask for help.

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (54 reviews)
Natalie Wilson
1 month ago
5

The staff I ve encountered are so awesome. Everyone is truly helpful.

Grant Ceffalo
1 month ago
5

Joey Collins
2 months ago
5

That place makes me feel like people actually care and genuinely want to make sure I get well. Thank you!

Response from the owner2 months ago
Hi Joey, thank you for taking the time to let us know about your positive care experience. Our mission statement begins "where people are priority," and we're delighted you are experiencing it! Take good care and thanks again!
Nathan Barger
2 months ago
1

I grew up in a toxic home surrounded by toxic people almost all my life. Ridgeview doesn't care about anything like that. You are treated like a horrible person when you do stand up for yourself at times. I was treated like i was completely mentally handicapped. I just suffer from deppression and anxitey. And they expected me to take and tolerate everything that was said and done to me. I don't want trouble with anyone but i will defend myself if nessary. They don't care about their customers. They treat us like we are always the problem and are horrible people. I will never have anything to do with them again.

Response from the owner2 months ago
Hi Nathan, if you feel comfortable, please call 865-482-1076 and ask to speak with our Director of Quality and Compliance. We'd welcome an opportunity to hear from you regarding your concerns. Take good care.
Landon Featherwood
3 months ago
2

I came here after being assaulted, defamed and drugged by a parent.While the food was good and the hospitality was fine, some of the staff were awful. None of them helped my situation and instead listened to the parent who's been abusing me for years (which is against their own conduct) this said parent constantly tried to call them to make sure no one believed me. There were staff who were also rude and automatically tried forcing schizophrenia pills on me (which came from said parent accusing me of such after collecting evidence of abuse) when there was zero evidence or suggestion of me having it. I said no countless times to stool softener medications and they still forced it onto me even after i left. There was a blonde haired woman who was always gossiping about me too, she acted just like that parent in law. I hated it.I can see why many don't suggest their kids nor anyone coming here. I don't recommend it.

Robert Macklin
3 months ago
1

Poor help on making appointments

Response from the owner3 months ago
Hi Robert, we're sorry to learn of your poor experience. Ridgeview is committed to timely access to our array of services. Toward that end, we provide daily walk-in hours at all outpatient clinic locations, which are located here: https://www.ridgeview.com/locations/same-day-access-availability. We'd like to learn more about your experience, so if you're comfortable, please call 865-482-1076 and ask to speak with our Director of Quality Management and Compliance. Take good care.
Minecraft Memes that give me a boner
6 months ago
1

Slowest place in the world

Barbara Mandrus
9 months ago
5

I am moving out of state. I want to thank all of these people for many years that I needed care since living here in East Tennessee!!

Response from the owner9 months ago
Thank you kindly for taking the time to leave us a review, Barbara! We wish you the best - our staff are always pleased to know the quality care they provide has been well received. Take good care!
Samantha Shoemaker
10 months ago
4

I just wanted to update my review since it s been 3 years. My last review was bad but I just rating outpatient. Inpatient is very good and I would highly recommend them. One night a lady kept putting my blanket in the dryer to wrap around my legs all night. Great meetings and people.

Response from the owner10 months ago
Hi Samantha - thank you so much for taking the time to update your review from three years ago. Our staff are always pleased and grateful to know that people have had a positive care experience and feel well cared for. Thanks again!
Christopher Sneed
11 months ago
5

Response from the owner6 years ago
Hi, Christopher - thank you for taking the time to let us know of your care concerns. Your safety and well-being are paramount to us. Please call 482-1076 and ask to speak with our Director of Quality Management so that we may better address the concerns you've described. Thanks again Christoper.
Stevie Wilson
1 year ago
1

I would recommend highly NOT to go with this company. My husband was made to go through this service and his job required the doctor to sign a form for the visit. He had turned in the form and only had 15 days to get it back or lose his job. After multiple times going back to the Oak Ridge center he kept getting told to come back as no one had filled out the form. In short he lost his job due to their negligence. If you are needing treatment for mental health, go else where as they will make it worse for you. Its hard to recover from anxiety and depression and they ensure you will have both. As to the response for the post 04 12 2023, it is nice that you give a response back and encourage someone to contact in the review response. It really means nothing to be able to respond after he had lost his job. The staff should have taken his need more seriously before that happened not after. If you care about your patients well being, please train your staff to be proactive and not reactive. These are people's lives that are affected by your neglect. Its better that you start treating these people like they matter and not just another number you have to move through your system. Really have compassion for these people and treat them as if you would yourself if you were in their shoes. Thanks for your response.

Response from the owner1 year ago
Hello, Stevie - thank you for taking to time to leave us a review. We would like to learn more about your husband's frustration and disappointment. If your husband feels comfortable, please encourage him to call 865-482-1076 and ask to speak with our Director of Quality Management. A positive care experience is important to us, and we'd welcome the opportunity to learn more. Thank you.
Casey Ellison
1 year ago
1

Never trust this place they will lie to you and say they will help you and won t. Then when you ask to see or call your doctor who is on your case they won t let you have their number and just say we can message them for you and they don t. You would be better off going somewhere else than this place it s a joke.

Response from the owner1 year ago
Hi Casey, we appreciate you taking the time to let us know about your recent experience with us. Customer trust and providing a quality care experience are important to us, and we'd like to hear more from you. If you're comfortable, please call 865-482-1076 and ask to speak with our Director of Quality and Compliance. Take good care.
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