Promises Five Palms

515 Tomoka Avenue Ormond Beach, FL 32174
DetoxInpatientOutpatient
Promises Five Palms

About Promises Five Palms

Located in Ormond Beach, Florida, Promises Five Palms gives their patients all the tools they need in order to beat addiction from drugs or alcohol. If you have addiction concerns, or even co-occurring mental health concerns, such as issues with depression, anxiety, bipolar disorder, or schizophrenia, Promises Five Palms has plenty of options for you to sort through.

If you need to detox prior to even joining one of their programs, they’ve got you covered there, too, with their medication assisted treatment (MAT) options. Supervised and administered by their team of medical professionals, they may use medications such as Suboxone or Vivitrol in order to help reduce your withdrawal symptoms when detoxing. It can also reduce cravings, which can help prevent any early relapse.

They offer a great range of levels of care, including residential care, partial hospitalization care (PHP), intensive outpatient care (IOP), and regular outpatient care (OP), which requires the least commitment. Their residential program is gender-specific. This is a great variety because it shows that they understand everyone has different needs and different commitment levels, and some people may have outside obligations that would prevent them from being able to commit to a residential program.

Outpatient programs let you leave back home after the sessions are over, whereas residential care requires you to live at their facility for a period of time. Many of these residential facilities are gorgeous, however, and offer some really cool amenities.

Some of their modalities of treatment include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), individual and group therapy, and family counseling.

Facility Overview

Calendar icon 28-90
Avg Length of Stay in Days

Latest Reviews

Amdura Rose Yarin
3 weeks ago on Google
1
Neglectful
Response from the owner6 days ago
We're so sorry to hear about your experience. We'd love to learn more about what happened so we can address your concerns. Please feel free to reach out directly to our team at info@promises.com. Your feedback is very important to us, and we want to ensure everyone gets the support they need.
Matthew Hogg
3 weeks ago on Google
5
They are awesome and very helpful I love the program with my journey the recovery
Response from the owner6 days ago
We're so grateful that you found your strength with us. Wishing you all the best as you continue your journey toward healing!
Shawn Eberhardinger
3 weeks ago on Google
5
Great staff great food and honestly this place saved my life. Changed my entire mindset on my issues and now I can face them head on.it doesn't matter if it's for substance abuse or mental health I highly recommend promises at five palms
Response from the owner6 days ago
We're deeply honored that we could be part of your journey. Your recommendation means the world to us, and we re wishing you all the best as you continue your journey toward healing and empowerment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.6 / 10

Location

Accepted Insurance

Promises Five Palms works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Promises Five Palms provides inpatient mental health treatment. Facilities are home-like and welcoming. During the day, clients participate in therapy groups, individual counseling and recovery activities. In the evenings, they retire to private bedrooms with comfortable furnishings and pleasing decor.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.
sober-living iconSober Living Homes
A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.
heart-hands iconIntervention Services
If a person with a substance use disorder continually denies their problem or refuses to get treatment, a drug intervention in Florida may be necessary. Intervention services can help mediate the intervention by providing an addiction expert. This professional can de-escalate situations and facilitate a healthier discussion between the individual and their loved ones. Specialists can also help families handle issues they don't know how to navigate on their own.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

Many people with mental health disorders self-medicate their symptoms with drugs and alcohol. Promises Five Palms helps people with mental health conditions manage their symptoms so their less likely to feel the need to engage in destructive behaviors. They offer addiction workshops and support groups.

Promises Five Palms treats clients with a primary mental health diagnosis. These include conditions such as depression, anxiety, trauma, personality disorders and bipolar disorder. The treatment facility also treats clients struggling with drug and alcohol abuse as a secondary diagnosis.

Programs

adult-program thumbnail image
Adult Program
Men and women with primary mental health disorders
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. This is a short term, goal oriented treatment to take a hands-on approach to problem solving. The goal is to change patterns of thinking or behavior to change how they feel.

Certain situations can increase hypervigilance and arousal for the patient far more quickly than the average person’s, and take a significant amount of time for the patient to return to baseline. DBT is a Cognitive-behavioral approach that helps the patient react in a less intense manner toward certain emotional situations, primarily those found in romantic, family, and friend relationships.

Group therapy is an important part of Promises Five Palms' treatment approach. Clients often find sharing with peers who share similar struggles to be a transformative experience. Group therapy helps clients learn better communication skills and ways of relating to other people. They also gain new insights into themselves and learn healthy coping skills.

Clients meet one-on-one with a therapist to address issues that are contributing to mental health symptoms. Often these include trauma, difficult relationships, low self-esteem, unhealthy thinking patterns and beliefs, poor coping skills and destructive behaviors.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma sometimes stems from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. Trauma therapies help clients process trauma and move through and past it, with the help of specially trained mental health professionals. Promises Five Palms' treatment team is trained in trauma therapies such as: Eye Movement Desensitization Reprocessing Therapy (EMDR), Prolonged Exposure Therapy (PET), Accelerated Resolution Therapy (ART), Traumatic Incident Reduction (TIR) and Cognitive Processing Therapy (CPT).

eye-movement iconEye Movement Desensitization And Reprocessing

During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.

Life skills are the core skills you need for daily success. They can include self care, stress management, daily routines, and emotion control. Rehab treatment includes the development of these skills so you have the tools you need for long term recovery.

Substance abuse creates biochemical imbalances in your body and brain. By implementing dietary changes, you can restore that balance. This is the goal of nutrition therapy in Florida. You'll gain an understanding of what nutrients your body needs and learn best self care practices.

Types of creative arts therapy in Florida include playing music, writing poetry, journaling, dancing, painting, and sculpting. These expressive activities can help you process emotions and work through challenges with the guidance of a creative arts therapist.

Promises Five Palms offers experiential therapies like yoga, mindfulness and creative approaches that help clients address issues in ways beyond talk therapy.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Laurie Deckard

CEO

Levi Kahane, MD

Medical Director

David Heise, MD

Medical Provider

Wendy Pesek, BSN, RN

Director of Nursing

Cassie Voller

Operations Manager

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed Promises Five Palms as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June2024

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 675-0962
Building icon

515 Tomoka Avenue
Ormond Beach, FL 32174

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Reviews of Promises Five Palms

4.6/5 (235 reviews)
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Google Reviews

4.6 (235 reviews)
Amdura Rose Yarin
3 weeks ago
1

Neglectful

Response from the owner3 weeks ago
We're so sorry to hear about your experience. We'd love to learn more about what happened so we can address your concerns. Please feel free to reach out directly to our team at info@promises.com. Your feedback is very important to us, and we want to ensure everyone gets the support they need.
Matthew Hogg
3 weeks ago
5

They are awesome and very helpful I love the program with my journey the recovery

Response from the owner3 weeks ago
We're so grateful that you found your strength with us. Wishing you all the best as you continue your journey toward healing!
Shawn Eberhardinger
3 weeks ago
5

Great staff great food and honestly this place saved my life. Changed my entire mindset on my issues and now I can face them head on.it doesn't matter if it's for substance abuse or mental health I highly recommend promises at five palms

Response from the owner3 weeks ago
We're deeply honored that we could be part of your journey. Your recommendation means the world to us, and we re wishing you all the best as you continue your journey toward healing and empowerment.
Carla Stump
1 month ago
5

I had a life changing experience going to five palms. When I went I was lost and felt all alone. I felt life was not worth living for. My stay there taught me that I wasn t alone. There were others just like me struggling. I had a fabulous therapist who helped me overcome my depression and deal with issues I didn t know existed. I left there with a toolbox filled with coping skills to succeed in life. I learned about boundaries and how to respect myself and be grateful for each day. Everyone was so kind and helped in their own way in my recovery. The kitchen staff prepared delicious meals and the cleaning staff kept the facility clean. No one job was less important in my recovery than the other. The therapist, nurses and bht were all very kind and professional. I could not speak more highly. I was there just over two years and I am still doing amazing. I am very involved in Nami. I do a lot of volunteer work for them. And that was because I learned about them from 5 Palms. I have filmed my story of recovery, I publicly speak, do podcasts and am now linking up with an addiction nonprofit. This all would never of happened if it was not for 5 Palms. They have really changed my life. I am thankful for them everyday.

Response from the owner1 month ago
Hi Carla, Thank you so much for sharing your incredible journey and heartfelt review! It s inspiring to hear how your time at Five Palms transformed your life and gave you the tools to overcome such challenging circumstances. We are so proud to know that the care and support you received from your therapist, the nurses, and even the kitchen and cleaning staff played a role in your recovery and growth. Your dedication to giving back through NAMI, volunteering, public speaking, and advocacy is truly remarkable. It s a testament to your strength and the impact of the skills and hope you gained during your time with us. Stories like yours remind us why we do what we do every day. Thank you for being a beacon of hope and showing others that recovery is possible. We are so grateful to have been a part of your journey! Keep shining and inspiring others. You are never alone. Warmly, Promises Behavioral Health Team
Tea Graves
1 month ago
5

This experience was great! I m so glad I came here. The staff was amazing and it was a positive experience. The program was very helpful for me.

Response from the owner1 month ago
Thank you for your kind words! We re thrilled to hear that you had a positive experience with us and that we were able to provide the support you needed.
Walker Leonard
1 month ago
5

My stay at 5 Palms / Promises was extremely helpful. I came in with no hope, and left with a new direction and desire to get better. The staff is super kind and helpful, treatment plans are flexible, facility is clean and spacious, and the food is great. The therapy helps you learn to utilize strengths and improve weaknesses.

Response from the owner1 month ago
Hi Walker, thank you for sharing your experience! We're so glad to hear that your stay helped you find new hope and direction!
Michael Burke
1 month ago
1

Response from the owner4 weeks ago
We're sorry to see this negative review. Please reach out to us at info@promises.com so our team can learn more. Thank you!
SJM
1 month ago
1

An absolute joke. This place has a "house" puppy that gets more attention in 5 min. than I received in 3 days. ALL staff seem to be on a completely different page than patients in need. I was left in a detox room (a closet with a window) going thru horrible withdrawals for over 48 hours without vitals being taken, meds, or any attention. I could've died and they wouldn't have known or cared.(seriously) Unbelievably non-caring and indifferent. BHT's chit chat with each other all day as if they work in a high-end health spa. DO NOT GO HERE. All staff (nursing included) are detached and flat out don't care.

Response from the owner1 month ago
Thank you for taking the time to share your feedback. We re truly sorry to hear that your experience with us did not meet your expectations. At Promises Behavioral Health, our priority is to provide the highest level of compassion and care to each person in our programs. When we fall short of that goal, we take it very seriously. Your concerns are incredibly important to us, and we would love the opportunity to speak with you directly to better understand what happened and how we can address any issues. Please feel free to reach out to us at info@promises.com. We are committed to continuous improvement and genuinely value insights that can help us grow and improve our services. Thank you again for your feedback, and we hope to have the chance to resolve your concerns. Warm regards, Promises Behavioral Health Team
Karissa V
2 months ago
5

Promises had a great staff who helped me navigate the process and work through my problems.

Response from the owner1 month ago
Hi Karissa, Thank you so much for your wonderful review. If there s ever anything more we can do for you, please don t hesitate to reach out. Wishing you all the best on your path forward, and thank you again for being a part of our community! Warmly, Promises Behavioral Health Team
Alicia Quest
2 months ago
5

If you are considering five palms, consider your decision made. Every staff member from kitchen staff to housekeeping to nursing to techs to case manager to therapists were nothing but wonderful. All of the staff are compassionate to each individuals needs. Not one minute of my time there did I feel I didn't want to be there. Each member of their team catered to my individual needs as all patients were from my experience. They say in order to have a good staff you have to have a good leader!!! They are doing it. Thank you Five Palms

Response from the owner1 month ago
Hi Alicia, Thank you so much for your wonderful review. We re thrilled to hear that your experience with Promises Behavioral Health has been so positive. Our team is deeply committed to providing compassionate and effective care, and it s truly rewarding to know that we ve made a meaningful difference in your journey. Your kind words inspire us to continue working hard to support those we serve. If there s ever anything more we can do for you, please don t hesitate to reach out. Wishing you all the best on your path forward, and thank you again for being a part of our community! Warmly, Promises Behavioral Health Team
Tara Shr00m
3 months ago
5

As a patient this place is great. Amazing therapists and excellent staff. Dr K is great as well! Listens and gets you whatever is needed for mental health

Response from the owner1 month ago
Thank you so much for leaving us a 5-star rating! If there s ever anything more we can do for you, please don t hesitate to reach out. Wishing you all the best on your path forward, and thank you for being a part of our community! Warmly, Promises Behavioral Health Team
Carol Burrough
3 months ago
5

I came to 5 palms as a last resort, it was the end of the road, last Hail Mary sort of thing. I was here almost a full month. August 5th to September 4th (Michael the alumni guy was really persistent about me reviewing this facility with a good or great review before I leave ). Anyway I have nothing but great things to say about this place and the people here, they care about the patients that come through here. I mean they held my heart of ice in their hands and now they see the benefits of their warmth and comfort. I made a few friends here during recovery in here, but that s not for everyone. It s like one big family in here and I m happy that I came here.

Response from the owner1 month ago
Hi Carol, Thank you so much for your wonderful review. We re thrilled to hear that your experience with Promises Behavioral Health has been so positive. Our team is deeply committed to providing compassionate and effective care, and it s truly rewarding to know that we ve made a meaningful difference in your journey. Your kind words inspire us to continue working hard to support those we serve. If there s ever anything more we can do for you, please don t hesitate to reach out. Wishing you all the best on your path forward, and thank you again for being a part of our community! Warmly, Promises Behavioral Health Team
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