Promises Five Palms

515 Tomoka Avenue
Ormond Beach, FL 32174

Promises Five Palms

About Promises Five Palms

Located in Ormond Beach, Florida, Promises Five Palms gives their patients all the tools they need in order to beat addiction from drugs or alcohol. If you have addiction concerns, or even co-occurring mental health concerns, such as issues with depression, anxiety, bipolar disorder, or schizophrenia, Promises Five Palms has plenty of options for you to sort through.

If you need to detox prior to even joining one of their programs, they’ve got you covered there, too, with their medication assisted treatment (MAT) options. Supervised and administered by their team of medical professionals, they may use medications such as Suboxone or Vivitrol in order to help reduce your withdrawal symptoms when detoxing. It can also reduce cravings, which can help prevent any early relapse.

They offer a great range of levels of care, including residential care, partial hospitalization care (PHP), intensive outpatient care (IOP), and regular outpatient care (OP), which requires the least commitment. Their residential program is gender-specific. This is a great variety because it shows that they understand everyone has different needs and different commitment levels, and some people may have outside obligations that would prevent them from being able to commit to a residential program.

Outpatient programs let you leave back home after the sessions are over, whereas residential care requires you to live at their facility for a period of time. Many of these residential facilities are gorgeous, however, and offer some really cool amenities.

Some of their modalities of treatment include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), individual and group therapy, and family counseling.

Latest Reviews

Karissa V
3 weeks ago on Google
5
Promises had a great staff who helped me navigate the process and work through my problems.
Alicia Quest
1 month ago on Google
5
If you are considering five palms, consider your decision made. Every staff member from kitchen staff to housekeeping to nursing to techs to case manager to therapists were nothing but wonderful. All of the staff are compassionate to each individuals needs. Not one minute of my time there did I feel I didn't want to be there. Each member of their team catered to my individual needs as all patients were from my experience. They say in order to have a good staff you have to have a good leader!!! They are doing it. Thank you Five Palms
Tara Shr00m
1 month ago on Google
5
As a patient this place is great. Amazing therapists and excellent staff. Dr K is great as well! Listens and gets you whatever is needed for mental health

Location

Accepted Insurance

Promises Five Palms works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
inpatient iconInpatient
Promises Five Palms provides inpatient mental health treatment. Facilities are home-like and welcoming. During the day, clients participate in therapy groups, individual counseling and recovery activities. In the evenings, they retire to private bedrooms with comfortable furnishings and pleasing decor.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.
sober-living iconSober Living Homes
A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.
heart-hands iconIntervention Services
If a person with a substance use disorder continually denies their problem or refuses to get treatment, a drug intervention in Florida may be necessary. Intervention services can help mediate the intervention by providing an addiction expert. This professional can de-escalate situations and facilitate a healthier discussion between the individual and their loved ones. Specialists can also help families handle issues they don't know how to navigate on their own.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

Many people with mental health disorders self-medicate their symptoms with drugs and alcohol. Promises Five Palms helps people with mental health conditions manage their symptoms so their less likely to feel the need to engage in destructive behaviors. They offer addiction workshops and support groups.

Promises Five Palms treats clients with a primary mental health diagnosis. These include conditions such as depression, anxiety, trauma, personality disorders and bipolar disorder. The treatment facility also treats clients struggling with drug and alcohol abuse as a secondary diagnosis.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. This is a short term, goal oriented treatment to take a hands-on approach to problem solving. The goal is to change patterns of thinking or behavior to change how they feel.

Certain situations can increase hypervigilance and arousal for the patient far more quickly than the average person’s, and take a significant amount of time for the patient to return to baseline. DBT is a Cognitive-behavioral approach that helps the patient react in a less intense manner toward certain emotional situations, primarily those found in romantic, family, and friend relationships.

Group therapy is an important part of Promises Five Palms' treatment approach. Clients often find sharing with peers who share similar struggles to be a transformative experience. Group therapy helps clients learn better communication skills and ways of relating to other people. They also gain new insights into themselves and learn healthy coping skills.

Clients meet one-on-one with a therapist to address issues that are contributing to mental health symptoms. Often these include trauma, difficult relationships, low self-esteem, unhealthy thinking patterns and beliefs, poor coping skills and destructive behaviors.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma sometimes stems from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. Trauma therapies help clients process trauma and move through and past it, with the help of specially trained mental health professionals. Promises Five Palms' treatment team is trained in trauma therapies such as: Eye Movement Desensitization Reprocessing Therapy (EMDR), Prolonged Exposure Therapy (PET), Accelerated Resolution Therapy (ART), Traumatic Incident Reduction (TIR) and Cognitive Processing Therapy (CPT).

eye-movement iconEye Movement Desensitization And Reprocessing

During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.

Life skills are the core skills you need for daily success. They can include self care, stress management, daily routines, and emotion control. Rehab treatment includes the development of these skills so you have the tools you need for long term recovery.

Substance abuse creates biochemical imbalances in your body and brain. By implementing dietary changes, you can restore that balance. This is the goal of nutrition therapy in Florida. You'll gain an understanding of what nutrients your body needs and learn best self care practices.

Types of creative arts therapy in Florida include playing music, writing poetry, journaling, dancing, painting, and sculpting. These expressive activities can help you process emotions and work through challenges with the guidance of a creative arts therapist.

Promises Five Palms offers experiential therapies like yoga, mindfulness and creative approaches that help clients address issues in ways beyond talk therapy.

Amenities

  • car iconPrivate Transportation
  • art iconArt Activities
  • meditation iconMeditation Room
  • beach iconBeach Setting
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed Promises Five Palms as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June2024

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (844) 675-0962
Building icon

515 Tomoka Avenue
Ormond Beach, FL 32174

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Reviews of Promises Five Palms

4.6/5 (227 reviews)
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Google Reviews

4.6 (227 reviews)
Karissa V
3 weeks ago
5

Promises had a great staff who helped me navigate the process and work through my problems.

Alicia Quest
1 month ago
5

If you are considering five palms, consider your decision made. Every staff member from kitchen staff to housekeeping to nursing to techs to case manager to therapists were nothing but wonderful. All of the staff are compassionate to each individuals needs. Not one minute of my time there did I feel I didn't want to be there. Each member of their team catered to my individual needs as all patients were from my experience. They say in order to have a good staff you have to have a good leader!!! They are doing it. Thank you Five Palms

Tara Shr00m
1 month ago
5

As a patient this place is great. Amazing therapists and excellent staff. Dr K is great as well! Listens and gets you whatever is needed for mental health

Carol Burrough
1 month ago
5

I came to 5 palms as a last resort, it was the end of the road, last Hail Mary sort of thing. I was here almost a full month. August 5th to September 4th (Michael the alumni guy was really persistent about me reviewing this facility with a good or great review before I leave ). Anyway I have nothing but great things to say about this place and the people here, they care about the patients that come through here. I mean they held my heart of ice in their hands and now they see the benefits of their warmth and comfort. I made a few friends here during recovery in here, but that s not for everyone. It s like one big family in here and I m happy that I came here.

Erika Lowery
2 months ago
5

Promises Five Palms is truly trusted and stands out for its dedication to patient care. I was blown away by the calming, beautiful, and serene environment they've created it's clear that every detail was thoughtfully designed to support healing and recovery.As a clinical partner, I am in awe of the compassion and commitment of the entire staff. They genuinely care about providing the best possible care to each patient, ensuring that everyone who walks through their doors feels supported and understood. The Full scope of individualized treatment options they provide is truly unmatched.I work closely with Amy, The community outreach representative in the Jacksonville area and she goes above and beyond to help patients in our community get connected to the best possible treatment with care and compassion.If you or someone you know is seeking help for mental health and/or addiction, I highly recommend Promises Five Palms for their exceptional care and nurturing environment.

Lonnie Coomer
2 months ago
5

I'm not one to normally give 5 stars to anyone, but there is a first for everything. Prior to going to treatment I was a mess and things were getting out of control, but from the moment I arrived at Promises 5 Palms in Ormond Beach, I knew I was in good hands. It's a little oasis nestled in a coastal town, cut off from the outside world - exactly what I needed.Upon arrival I was greeted by a smiling face who asked my name and offered to help me with my bags. The intake process was conducted by a nice young woman who was afraid not to laugh with me as I was cracking jokes. I was given a tour and introduced to the medical and culinary teams. Culinary, mind you, catered to my dietary needs and made sure I had plenty to eat! Let me tell you, those two can cook - yum! Don't tell them I told you this, but the snacks and drinks in the kitchen (available 24/7) were on point!As far as the program itself, I chose to go here because of the focus on mental health and substance abuse - recognizing that one is a direct result of the other! The other piece of the program that I very much appreciated the way the group therapy sessions were handled - the therapists took the time to educate clients no only on the way substances impact the brain, but also how substances can change the brain and what led to substance abuse in the first place! See rehabs have always had a negative connotation with me, but the reality is that rehabs (when operated properly) are a place to escape and rest from the outside world while you receive an education and heal. I loved this!Art therapy!! I LOVED that there was an art table and we had the ability to be creative. In fact, it was something that I have become passionate about and have continued since my discharge!My therapist, Jill, was FABULOUS! I actually really miss her and have not found a new one like her yet, but I'll keep looking!Shoutout to the housekeeping & maintenance teams for keeping the facility in wonderful condition!Lastly, the very backbone of the facility - the Behavioral Health Technicians (BHTs). Promises 5 Palms would not be what it is without the team of BHTs that not only keep an eye on the clients, but listen when you need to talk. In my time there I had several meaningful conversations with several different BHTs not just about recovery or what was going through my head, but about life - their dreams/goals as well as mine. It is amazing how much these men and women care about their clients. Trust me on this, with them around you are in good hands.While they are there to do a job, the staff at Promises 5 Palms really does care about their clients. They want everyone to succeed and will do what they can to ensure that everyone does just that, but they are not magicians nor are they wizards! In order to succeed, clients must be willing to do the work, explore vulnerability and want to recover. They will help you down the correct path, but clients must take the steps. The gift is hope, the promise is freedom!Thanks Promises 5 Palms for helping resurface my foundation and a big thank you to the 5 Oaks Community for welcoming me with open arms on the next phase of my journey!

Niah Odoms
2 months ago
5

This facility is one of the best! Top notch care for those who suffer for mental health and substance use.

Jerry Michael
3 months ago
5

I m eternally grateful for the exceptional care and support I received at Promises Five Palms. The therapy team, Adam, Brooke, Barbara, Brenda, and Jill, demonstrated outstanding expertise and compassion, creating a safe and non-judgmental environment that enabled me to confront and overcome my challenges. Their guidance, empathy, and encouragement played a pivotal role in establishing a solid foundation for my recovery.The technical staff, Bobby J, Renee, Matt, Mike, Gina, Racheal, Kira, and Taylor went above and beyond to ensure my comfort and needs were met, providing unwavering support and assistance throughout my stay.The culinary team, led by Chef Criss, prepared nutritious and delicious meals that catered to my dietary requirements. Unlimited snacks, soda, tea, coffee, etc.I was particularly touched by the visits from service animals, notably Dexter, whose presence brought immense joy and comfort to our group, highlighting the significance of connection and compassion.I was impressed by the medical team's meticulous approach to medication management, which resulted in a significant reduction in my prescription intake from 10 to just two. Their expertise has made a substantial difference in my overall well-being. The nursing team was very fantastic.Lastly, the alumni program, led by Michael, has provided invaluable ongoing support and community, enabling me to maintain my progress and connect with fellow alumni.I extend my sincerest gratitude to the entire team at Promises Five Palms for providing me with the tools, confidence, and support system necessary for a successful and fulfilling life in recovery. I highly recommend Promises. This was the best decision Ive ever made.

Cameron Savary
3 months ago
5

Cannot speak highly enough of my time spent here. All of the staff and all of the groups were immensely helpful to my recovery, and the food was very, very good. A beautiful facility as well! Send your loved ones here, you will not regret it!

Michael Burke
3 months ago
5

Good place good therapists. Love the aftercare program!

Ashlyn Newmans
4 months ago
5

Therapist go above and beyond group facilitators are great. I felt like the female nurses are not sentimental when it comes to the concern of how we feel about our meds and what meds we think we should be taking. Dr K was absolutely amazing.really dogged deep! Alumni cooordinator great in making you feel like you are accepted and welcomed. I have learned a lot with their curriculum and am excited to continue my program with 5 palms

Paul Richards
4 months ago
5

My stay at 5 promises was amazing and I learned alot about me and my addiction. The whole staff was so helpful and very kind they really care the food is amazing the rooms are comfortable the nurses are great. I can say enough about the staff. I love them. They go way beyond their duties. I highly recommend 5 palms for a treatment facility. Thanks u so much. Paul . I also want too thank Jill my therapist you are amazing , kind and very knowledgeable I can't say enough what u did for me u helped me so much new tools too use in my life too fight my addiction. Thank u Jill

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