Prestera Health Services- Kanawha County

511 Morris Street
Charleston, WV 25301

Prestera Center Kanawha County WV 25301

About Prestera Health Services- Kanawha County

Prestera Center - Charleston is a dual diagnosis mental health and substance use disorder treatment center for adults, located in Charleston, West Virginia. The center’s services also include case management and community referrals.

Addiction services at Prestera Center include mental health assessments and counseling, detox, outpatient addiction treatment, and inpatient dual diagnosis mental health and addiction treatment.

Mental Health Assessment & Counseling
These assessments evaluate clients’ mental health status and addiction severity and any co-occurring disorders present. Results inform individualized treatment planning. Counseling is available for individuals, groups, and families.

Inpatient Detox
The detox program helps patients safely and comfortably detox from drugs and alcohol, after which they are referred to an addiction treatment program.

Dual Diagnosis Mental Health and Addiction Treatment
Using evidence-based practices, Prestera Center treats addiction and co-occurring mental health diagnoses in adults aged 18 and older. Treatment begins with a comprehensive mental health assessment and individualized plan of care and is followed by therapy, group work, and psychoeducation.

Outpatient Programs
These are for individuals who would benefit from addiction treatment but do not require 24-hour supervision. Sessions are run during the day or in the evenings and involve individual and group therapy, educational groups, relapse-prevention strategies, and aftercare planning.

Latest Reviews

Christina Jackson
3 months ago on Google
5
Dr. Priddy is absolutely phenomenal. I ve been going here for nearly ten years and I have such an amazing rapport with my doctor. He listens to me, takes my concerns into genuine consideration, and has made my life so much easier overall. He is the BEST, and I would recommend him to anyone looking for a pediatric psychiatrist.
Response from the owner2 months ago
Christina- We are so very luck to have Dr. Priddy as part of our Prestera Family! He truly is the best!!!
Brody Wines
3 months ago on Google
5
DR GOLDIZEN! She's all you need for psychiatry! She is SO kind, respectful and helpful. She's truly gotten me my life back, I couldn't have done it with out her. REQUEST HER. I don't know anything about the other Drs. but I know she is one of the actual good ones! When it comes to therapy, I'm happy I had an option but Do NOT trust the female therapist they recommend, I believe her name is Amber. She made a mockery of my OCD and OCPD. One example, I have countless repetitions to get out the door to my house. She said "have you ever tried NOT doing that" TO SOMEONE ONE WITH DEBILATATING OCD AND AND OCPD. I was truly blown away with how incompetent she was left feeling insulted and overlooked and embarrassed. She even cut me off, and rushed me out, right at the hour mark, when I was talking about something really serious. Awful. But if you need psychiatry help, definitely request Dr. Goldizen! SOMEONE GIVE THAT LADY A RAISE! <3
Melody Bradberry
4 months ago on Google
2
My Dr's are great for therapy. Their receptionists are the worst. There is one receptionist who is professional. The rest are snotty, rude, and dismissive. 3 times I had an appt need rescheduled due to them. I get to a 9:30 appt early. I go to check in. Several staff at check in window. But only one window open. It's 9:44 before they bother when I said I needed checked in. After 10am and watching the Dr call for the person after me, I went back to the check in window and they got snotty and blamed me. They told me it's my fault for not getting there early. And said "that's on you. It's not our fault you weren't here early" and expected me to sit there all day way waiting to see if my Dr had an opening. They just hire anyone off the streets.

Location

Accepted Insurance

Prestera Health Services- Kanawha County works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive clinical supervision and robust therapeutic support. Clients remain at the facility for the duration of their program, allowing them to focus on their recovery free of outside distractions, stressors, and triggers. Most inpatient programs offer addiction counseling as their primary treatment modality. This often includes group and family therapy in addition to individual counseling. Many centers also provide complementary therapies and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction causes psychological and physical damage through repeated and uncontrollable use of substances. Drug rehab in West Virginia focuses on providing a full continuum of care, from detox to aftercare, and treatment can take place in outpatient or inpatient settings, based on your needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

A counselor can apply couples therapy techniques to guide partners through a variety of relationship challenges. Couples therapy in West Virginia can address infidelity, substance use, disconnect, and family issues. It is appropriate for intervention in both new and seasoned relationships.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Addiction can dismantle your life skills, making it difficult to manage daily tasks and challenges. Life skills training reteaches these skills and gives you the capabilities to navigate day to day life. Your training during rehab may include topics such as self care, communication, finances, and decision making.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 238011

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: West Virginia

Contact Information

Phone icon (304) 525-7851
Building icon

511 Morris Street
Charleston, WV 25301

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Kerry Nenn, BSW

Reviews of Prestera Health Services- Kanawha County

2.5/5 (33 reviews)
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Reviews

2.5

They do not know how to treat any anxiety or depression! They are heavy in what they do! This place must be closed!

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (32 reviews)
Cullen Delaware
1 month ago
1

High latency / slow response Not recommended

Christina Jackson
2 months ago
5

Dr. Priddy is absolutely phenomenal. I ve been going here for nearly ten years and I have such an amazing rapport with my doctor. He listens to me, takes my concerns into genuine consideration, and has made my life so much easier overall. He is the BEST, and I would recommend him to anyone looking for a pediatric psychiatrist.

Response from the owner2 months ago
Christina- We are so very luck to have Dr. Priddy as part of our Prestera Family! He truly is the best!!!
Brody Wines
3 months ago
5

DR GOLDIZEN! She's all you need for psychiatry! She is SO kind, respectful and helpful. She's truly gotten me my life back, I couldn't have done it with out her. REQUEST HER. I don't know anything about the other Drs. but I know she is one of the actual good ones! When it comes to therapy, I'm happy I had an option but Do NOT trust the female therapist they recommend, I believe her name is Amber. She made a mockery of my OCD and OCPD. One example, I have countless repetitions to get out the door to my house. She said "have you ever tried NOT doing that" TO SOMEONE ONE WITH DEBILATATING OCD AND AND OCPD. I was truly blown away with how incompetent she was left feeling insulted and overlooked and embarrassed. She even cut me off, and rushed me out, right at the hour mark, when I was talking about something really serious. Awful. But if you need psychiatry help, definitely request Dr. Goldizen! SOMEONE GIVE THAT LADY A RAISE! <3

Melody Bradberry
4 months ago
2

My Dr's are great for therapy. Their receptionists are the worst. There is one receptionist who is professional. The rest are snotty, rude, and dismissive. 3 times I had an appt need rescheduled due to them. I get to a 9:30 appt early. I go to check in. Several staff at check in window. But only one window open. It's 9:44 before they bother when I said I needed checked in. After 10am and watching the Dr call for the person after me, I went back to the check in window and they got snotty and blamed me. They told me it's my fault for not getting there early. And said "that's on you. It's not our fault you weren't here early" and expected me to sit there all day way waiting to see if my Dr had an opening. They just hire anyone off the streets.

Kenneth Cartwright
7 months ago
1

Attended DUI program required by DMV. Don't believe the original cost quote, Prestera will require additional counseling at extra cost. Absolute waste of money.

Response from the owner7 months ago
Prestera Health Services is contracted by and follows all DMV guidelines and regulations of the DUI Program.
The Sayer of the Law
8 months ago
1

It is impossible to get a medication refill here.

kriggler
10 months ago
1

If you are a patient here and feel you are not treated with respect I recommend Stillpoint Wellness also known as Benz psychiatry. They take medical card and you do not need a referral. Just all around an amazing place of psychiatry that actually care about their patients.

Kaitlyn Shaffer
1 year ago
1

Very unprofessional, do not recommend them for medications or really anything at that! they do not care about your mental wellbeing..

emma stephens
1 year ago
1

DO NOT GO HERE. I went for maybe 2 or 3 sessions enough to see a psychiatrist for one my therapist only talked about him and his wife and his wife family nothing to do with my mental health, I think his name was jerry very unorganized room could be a trigger to some patients with ocd or add, adhd like me , gave me the wrong address for my next appointment didn t tell me it was the day I was seeing the psychiatrist , was maybe a couple minutes late and the psychiatrist was very rude about how I was late very rude in general didn t feel comfortable talking to him would snarl i f I told him something serious so I just realized during that session with him i m done with that place so I stopped telling him what I should ve and never went back. definitely do not recommend what so ever

Jay Brousseau
2 years ago
1

I don t even know where to begin. I ve been to over 10 different mental health facilities due to moving a lot. This is by far the worst place I ve ever been to, I sincerely hope whom ever reads this realizes that if they care about their mental health at all this is definitely the worst place for assistance. 8 out of 10 times my psychiatrist would forget to prescribe one or multiple new medications, and since it wasn t in the system there was nothing they could do about it. No matter how many times I would call, go up there and try to ask someone, etc absolutely nothing would happen. I had such bad withdrawals from this situation happening (it happened multiple times) that I would be sweating, shaking, and in complete agony from head to toe. These people do not care and it saddens me to wonder how badly they ve affected already struggling people s lives. This wasn t with just one psychiatrist either, I tried three different ones here, one was tolerable however it didn t matter because the front desk is so unorganized they would also forget to put my appointments in the system and even though I had a signed slip saying I had an appointment at a certain time and day it wouldn t matter. I also had many other issues with them including billing, and overall horrible treatment. I am begging whoever reads this not to go here.

Michele Burrell
2 years ago
5

Logan Roberts
2 years ago
5

the front desk receptionist oliver such a QT

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