Ascension Holy Family

Presence Holy Family Medical Center

Des Plaines, Illinois

100 North River Road
Des Plaines, IL 60016

(847) 297-1800
3.21 (140 reviews)

About Ascension Holy Family

Ascension Holy Family - Addiction Services formerly known as Presence Holy Family Medical Center is a faith-based acute care hospital and treatment center for adults in Des Plaines, Illinois They provide comprehensive medical care, mental health and addiction resources, psychiatric services, education, community mental health, and aftercare.

Addiction and mental health related services offered at Ascension Holy Family – Addiction Services include assessments and treatment plans, outpatient treatment, substance use disorder residential programs, co-occurring treatment, partial hospitalization, medical detox, counseling, medication-assisted treatment, interventions, medication management, community-based referrals, and specialized addiction treatment for law enforcement.

Assessments help to determine whether a person shows symptoms of substance use disorders and the acuity of their condition, such as whether there is drug dependence and detoxification is required. Ascension Holy Family – Addiction Services uses a variety of treatment modalities: short term treatment, motivational interviewing, neurofeedback therapy, counseling, group therapy, psychoeducation, skill development, mindfulness, hypnotic withdrawal, family counseling, DBT, emotional regulation and stress reduction techniques, REBT, and brain mapping.

Like residential programs, the intensive outpatient program is for those who would benefit from a structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). Varying in duration and intensity, depending on the acuity of the individual, programs at Ascension Holy Family are typically 5 days and 3 evenings per week, allowing patients to continue working and living at home while receiving treatment.

The PHP program at Ascension Holy Family – Addiction Services is in between intensive outpatient and residential treatment. It is for individuals who have acute symptoms but do not need 24-hour care. The program includes meeting most days a week for up to six hours and will include individual and group therapy.

Ascension Holy Family – Addiction Services are designed for adults with substance use disorder and those with co-occurring conditions. Participants attend individual and group treatment sessions for improved coping skills, peer support, and recovery community. Sessions are held 3-4 days a week, depending on the individual circumstances.

Ascension Holy Family – Addiction Services substance use disorder treatment programs rely on evidence-based practices to treat addiction and co-occurring conditions. They offer programs for adults over the age of 18. The treatment process starts with a comprehensive clinical assessment to determine individual needs, then either inpatient or outpatient rehab services. Counselors work with participants to create a client-centered treatment plan with comprehensive relapse prevention planning, medication management, one-to-one counseling, and follow up care.

The clinical team determines a comprehensive aftercare plan prior to discharge in consultation with the patient. The plan may include attending outpatient support groups and visiting their therapist at regular intervals.

There are various payment options at Ascension Holy Family – Addiction Services, including Medicare, Medicaid, Tricare, self-pay, commercial insurance, and sliding scale payment assistance.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient Rehab

When participating in an inpatient rehab program, you'll reside at the treatment center for the duration of the program. Your housing and meals are provided, allowing you to focus on your recovery without outside triggers, stressors, and other distractions. You'll receive daily addiction counseling, drawing on various psychotherapeutic approaches like cognitive behavioral therapy (CBT) and motivational interviewing. Many inpatient drug rehabs also offer complementary holistic therapies, such as yoga, meditation, or animal therapy, and creative arts therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Treatment includes 5 days and 3 evenings per week, allowing patients to continue working and living at home while receiving treatment.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

House check icon Settings & Amenities

  • private iconPrivate setting
  • wifi iconWiFi
  • car iconPrivate transportation
  • recreation iconRecreation room
  • private-room iconPrivate rooms

Shield icon Insurance

Our Policy: Ascension Holy Family works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Family support is necessary for your successful substance abuse treatment. Families are welcome to attend education sessions designed to help them understand various aspects of addiction and co-dependency and give them strategies to support you. Family members are also invited to be involved in meetings with you and your case manager.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Check icon Accreditations

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7326

Phone icon Contact

Phone icon (847) 297-1800
Building icon

100 North River Road
Des Plaines, IL 60016

Call Now - Help is Available
Get Help Now - 708-470-6914
Question iconSponsored
Edited by:
Quentin Blount

Reviews

3.21 (140 reviews)
Rehab.com icon Rehab.com (3)
Google icon Google (137)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
5

I am surprised to see so many one stars, I have been to MANY treatment centers, and this one 3 times! This is my absolute favorite. The nurses make it so comfortable and genuinely care about all the patients. The groups and who run them are all very informed on what they are ... Read More

Reviewed on 2/26/2019
1

The therapist I had only talked about his experience with recovery and I did not feel it was structured to my needs. I was told all addicts are the same. You go to groups all day long, which is not too bad. The guy that ran men's group chewed on ice the whole time and had us ... Read More

Reviewed on 9/26/2017
5

I went through detox at another facility. Researched for facility to do 28 day IOP. Was blessed that I found keys to recovery. Wonderful program, staff that understands and cares. I just reached 18 months of sobriety thanks to Keys and am actively involved in helping others ... Read More

Reviewed on 8/15/2017
Overall Experience
Date Submitted

Google Rating

3.2 (137 reviews)
Thomas Carroll
2 months ago
2

They don't return phone calls. Made 3 attempts.

Ricardo Samuels
3 months ago
1

Ok where do I begin, this place is a dump, literally. The smell is unbelievable old and musty the equipment are out dated the bathroom sink is rusty the place looks like it was from the Cold War. I mean it s disgusting I ve never seen a a/C this old no towels no wipes the place needs a serious revamped. The intercoms system is like birds flying in a storm can t hear it, only been here 2 hrours and I m already regretting it. As the days goes by I ll update on staff but the overall facility is garbage. Literally garbage.

Response from the owner3 months ago
Feedback is important to help us improve. Please contact us at 815-200-1068 (Mon-Fri 8 am-4:30 pm) at your convenience so we may discuss your review. We appreciate your time and hope to hear from you. -Ascension Illinois Community Manager
Ml Ah
3 months ago
1

The doctors on the 2nd floor have no compassion for their patients. When the doctor called me to talk to me about my Mom he basically implied my Mom was old and had already lived enough years and was not concerned about getting my Mom better hence she is "old". Please get better groups of doctors that really care for your patients. These quacks need to go.

Response from the owner3 months ago
We would like the opportunity to address this. Please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Illinois Community Manager
Rebeca Atanacio
8 months ago
5

Response from the owner8 months ago
Thank you for this positive rating! We believe in delivering care with compassion. And we always start by listening. -Ascension Illinois Community Manager
DENISE LOGAN
8 months ago
1

The employee at the front desk they were three people at the front desk. Two had on security uniforms, and the other person, work the front desk. when I came in a Hospital I asked a question hello could you tell me where is the Vasvular lab for imaging,lab . They actually stood and looked at me like they didn t know what language I was speaking which was English, then one of the security guards spoke up and answer my question, they were very unprofessional and rude . This is not the type of personnel you need to work at the front desk of your hospital very unprofessional . normally I would go to Saint Joseph hospital in Chicago in Lakeview and never have I been treated this way I found the employees to be rude they need to be checked

Response from the owner8 months ago
We would welcome the opportunity to speak with you and learn more about your experience. If you'd like for a representative to reach out to you to discuss this further, please email your contact information to AMGIllinois@ascension.org. Thank you.
Nicole Hammond
8 months ago
5

Had appoint here for women's ultra sound. The tech Lolita, was amazingly gentle and caring!!!! I used to have a deep fear of coming for this exam, I think she made me feel so safe, that I no longer have that fear. I can thank her a million times for her care with the exam on 1/15!!! Your the best ultra sound tech I've ever been graced with.

Response from the owner8 months ago
Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Ascension Illinois Community Manager
Shilpa Patel
9 months ago
5

EXCELLENT!!! My mother who does not speak English needed to have Cataract surgery done .the same day surgery staff was very supportive and made things easier .Procedure went well and no issues at all ..very grateful to the whole team!!!

Response from the owner9 months ago
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Illinois Community Manager
Mary Fire
10 months ago
5

I took my mother here for wound care and I just want to say that I've never encountered such helpful and kind nurses in a very long time. I'm not good with names, the three nurses in wound care on November 20, 2023 at 2:00 PM. These nurses went above and beyond and handled everything like pros. They made us feel welcomed and valued. Thank You.

Response from the owner10 months ago
We think we have an incredible staff too! They work hard to deliver compassionate care. It's always nice to see messages like this. -Ascension Illinois Community Manager
Scott
11 months ago
5

Great place for someone suffering from addiction to detox and consider additional care options based on insurance, etc.

Response from the owner11 months ago
Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Ascension Illinois Community Manager
Angelina Gomez
11 months ago
1

Response from the owner11 months ago
We try very hard to meet expectations and we regret that we have not done so in this case. If there is any feedback you would like to share, feel free to reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). -Ascension Illinois Community Manager
Joseph W.
11 months ago
1

Worst hospital ever, please save your family members from going there. Total out right neglect!!

Response from the owner11 months ago
We appreciate the review and we take your feedback extremely seriously. Please know that we are dedicated to delivering compassionate care that starts with listening. We would like to hear more details around your concern. Would it be possible for you to reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). -Ascension Illinois Community Manager
Tony D.
1 year ago
5

I was in severe pain and barley took myself to there and I did not have to wait , a doctor was able to attend me right away. It end up being gas...go figure. But it is always to be safe than sorry. Waiting for my insurance bill now...

Response from the owner1 year ago
We appreciate you taking the time to leave us this feedback. Thank you. -Ascension Illinois Community Manager
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