Pine Rest Christian Mental Health Services – Christian Counseling Center

1870 Leonard Street NE
Grand Rapids, MI 49505

Pine Rest Christian Mental Health Services - Christian Counseling Center MI 49505
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About Pine Rest Christian Mental Health Services – Christian Counseling Center

Pine Rest Christian Mental Health Services’ Christian Counseling is a private, faith based mental health and addiction treatment program. They provide clients of all ages with outpatient care services. Clients needing other levels of care may be referred to another Pine Rest location. They’re in Grand Rapids, Michigan.

Outpatient behavioral services are a convenient way for clients to receive care. Clients can visit the facility on a flexible schedule without having to interfere with their home, work, or school lives. Services may include therapy in individual, couples, and family formats, psychiatric services, Christian counseling, psychodynamic therapy, and supportive psychotherapy.

Modalities may include Motivational Interviewing (MI), and cognitive (CBT) and dialectical behavioral therapy (DBT). It may also include drug rehab counseling.

Pine Rest Christian Mental Health Services accepts many major insurance plans that can include Anthem, HCSC, Amerigroup, United Healthcare, and Bright Health. However, out of network benefits may vary, so clients are urged to confirm coverage with their plan.

Latest Reviews

Rebecca Loker
3 months ago on Google
1
The staff here are absolutely horrible at their jobs. I have been going to other Pinerest locations for many years now and their staff has always been so friendly and helpful. However, after switching to this location a couple months ago, every interaction I ve had with their support staff has been extremely unhelpful and at times rude. It s almost as if their employees were never trained to do their jobs correctly or in a friendly manner. I highly suggest going to any other Pinerest location besides this one.
Response from the owner2 months ago
Thank you for bringing this to our attention, Rebecca. We're sorry to hear about your experience and would like to learn more details in order to better address this matter with you. Please consider reaching out to us at 877.874.2708. Thank you!
Melissa Frontjes
8 months ago on Google
5
Friendly staff, and attentive! Love my councelor!
Response from the owner7 months ago
That s great to hear, Melissa! Thank you for taking the time to let us know about your positive experience!
Ben Horton
2 years ago on Google
5
Great staff and really great service. 10/10 and overall super satisfied.
Response from the owner1 year ago
That s great to hear, Ben! Thank you for letting us know about your positive experience!

Location

Accepted Insurance

Our Policy: Pine Rest Christian Mental Health Services – Christian Counseling Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Pine Rest’s outpatient clinics provide counseling, psychotherapy and psychiatric services for individuals of all ages as well as couples, families and groups. Pine Rest offers outpatient substance use disorder treatment to adults, adolescents and families in 12 licensed outpatient clinics throughout West Michigan. Outpatient substance use treatment is provided by experienced credentialed therapists and is generally facilitated through the use of individual one-to-one sessions lasting 45 to 60 minutes. All therapists are capable of treating persons with both mental health and substance use disorders.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
The Intensive Outpatient Program (IOP) is designed for individuals with a substance use disorder who require more than weekly counseling and less than residential care. The program provides monitoring several times a week in a supportive group setting. The group meets three times a week, mornings or evenings, for three hours. Participants attend for three to eight weeks, with four weeks being the average.
heart-hands iconIntervention Services
Intervention services are designed to assist family members and significant others who have loved ones suffering from substance use disorders. Denial often serves to sabotage attempts to help those we love get the help they so desperately need. An addiction intervention program provides a safe and supportive and highly successful means of helping the family break through denial and gain a commitment to accept treatment.
aftercare iconAftercare Support
This outpatient treatment group provides a safe and supportive learning environment for persons recovering from substance use disorders. This service is ideal for those who have already completed other treatment programs and need continuing care or for those who have had some recovery success but struggle with relapse. The group meets for 90 minutes once a week. The new member is asked to commit to attending 12 consecutive groups/weeks. Attendance beyond 12 weeks is permissible and encouraged if continued support is needed.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. The family program is a 10-week series designed to assist family members in understanding the disease of addiction and to develop healthy coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • recreation iconRecreation Room
  • computer iconBusiness Center

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (616) 956-1122
Building icon

1870 Leonard Street NE
Grand Rapids, MI 49505

Edited by:
Peter Lee, PhD

Reviews of Pine Rest Christian Mental Health Services – Christian Counseling Center

3.4/5 (11 reviews)
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Reviews

Overall Experience
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Google Reviews

3.4 (11 reviews)
Rebecca Loker
3 months ago
1

The staff here are absolutely horrible at their jobs. I have been going to other Pinerest locations for many years now and their staff has always been so friendly and helpful. However, after switching to this location a couple months ago, every interaction I ve had with their support staff has been extremely unhelpful and at times rude. It s almost as if their employees were never trained to do their jobs correctly or in a friendly manner. I highly suggest going to any other Pinerest location besides this one.

Response from the owner3 months ago
Thank you for bringing this to our attention, Rebecca. We're sorry to hear about your experience and would like to learn more details in order to better address this matter with you. Please consider reaching out to us at 877.874.2708. Thank you!
Melissa Frontjes
7 months ago
5

Friendly staff, and attentive! Love my councelor!

Response from the owner8 months ago
That s great to hear, Melissa! Thank you for taking the time to let us know about your positive experience!
Andrew Benedict
2 years ago
5

Response from the owner2 years ago
Thank you for the 5-Star review, Andrew!
Allison Shishakly
2 years ago
5

This place is great!

Response from the owner2 years ago
Thank you so much for the positive feedback, Allison. We appreciate you taking the time to leave a 5-star review!
Kathryn Smith
2 years ago
5

Professional staff, excellent atmosphere.

Response from the owner2 years ago
Thank you for taking the time to share about your positive experience, Kathryn!
Ben Horton
2 years ago
5

Great staff and really great service. 10/10 and overall super satisfied.

Response from the owner2 years ago
That s great to hear, Ben! Thank you for letting us know about your positive experience!
Christina P
2 years ago
1

The staff here need training in professionalism. This is not the the first or second issue I have had here but the THIRD. Today I was laughed at and hung up on by an office staff because I was not comfortable with their processes. I called back and asked for the office manager and was not even put on hold, I could hear her speaking poorly about me and sharing a patients MRN and medical info to other office staff. As someone in the medical field I m disgusted by this behavior, not to mention HIPAA violations. The office manager pretended like she was interested in resolving my issue but of course after promising to call me back with a resolution, I never heard from her again. When I started treatment here I was assigned a therapist and upon googling her and finding her about me I didn t believe she was a good fit for me. I browsed other therapists at this facility and found a better fit, called back and was told no they would not change who I was assigned to and the therapist I requested wasn t taking new patients anyways . I called the next day still feeling uncomfortable with the therapist I was given, the employee I spoke to this time told me the therapist I originally asked for absolutely is taking new patients and scheduled me with her. Lazy, unprofessional, and horrible customer service. My therapist is wonderful and has helped so much but the receptionists and schedulers need to find a new career path because customer service is not their strong suit.

Response from the owner2 years ago
Hi Christina, we are concerned about the experience you've described and are so sorry to hear that you feel you did not receive the level of care that we strive to provide all our clients. Please consider reaching out to 877.874.2708 so that staff may discuss this matter directly with you. Thank you!
Whitney Danielle
3 years ago
1

I paid thousands of dollars across three years to have someone listen to my and offer some sympathy and understanding. My therapist was kind, but I had to put a pause on therapy due to financial reasons. Despite consistently paying my bill across three years, Pine Rest billing and collections department sent my balance to a collections agency without any notice provided. I never received a phone call, letter in the mail, etc. They sent some automated notice through MyChart, which is a platform I do not frequent. Despite my good track record with Pine Rest, my account is in Collections. I also was never contacted by Pine Rest to restart therapy or to make sure everything was okay - I literally dropped off the grid months ago, unexpectedly, and all I got was some generic "time to pay your bill" message through MyChart. Just because this is the largest mental health facility in the area doesn't mean they can throw customer service out the window. I invested a lot of time and money in making the very difficult decision to start therapy, and am sad that the experience was marred by the lack of organization and structure on their end.

Response from the owner3 years ago
Thank you for bringing this matter our attention. We appreciate your taking the time to offer feedback and would like to learn more details in order to better address this experience with you. Please consider reaching out to 877.874.2708 so that we may discuss this matter directly with you.
CJ Thatcher
3 years ago
4

i think pine rest really helped me out of my emergency state but they didn t give me a lot for the long run. but other than that it was a great experience

Ashley Carpenter
3 years ago
4

Kevin Vanderwall
3 years ago
1

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