Phoenix VA Health Care System – Northeast CBOC

11390 E. Via Linda Rd.
Suite 105
Scottsdale, AZ 85259

Phoenix VA Health Care System - Northeast CBOC AZ 85259

About Phoenix VA Health Care System – Northeast CBOC

Phoenix VA Healthcare System – Northeast CBOC provides mental and behavioral health care for military personnel, Veterans, and families in Scottsdale, Arizona, including adolescents, young adults, seniors, homeless and indigent persons, members of the LGBTQ+ community, and persons with co-occurring disorders. They offer general outpatient (OP) treatment in a primary care setting for clients requiring alcohol and drug rehab services.

Their general outpatient programs (OP) are designed for clients who are medically stable and who do not require high-level supervision and support, including those who have completed inpatient treatment. Clients receive medical and mental health assessments, personalized care plans, and complete case management. Those requiring higher-intensity treatment will be referred. Clients engage in robust individual, group, and family counseling and recovery-focused life-skills training.

Their aftercare services enable a complete continuum of care aligned with clients’ evolving needs and may include 12-Step program facilitation, step-down support, and referrals for additional services.

In addition to military benefits, Phoenix VA Healthcare System – Northeast CBOC accepts most major insurance plans, such as Cigna, BlueCross BlueSHield, Aetna, Humana, and United Healthcare. Contact your provider to verify coverage because out of network benefits can vary. Financial assistance is available.

Latest Reviews

Shannon Sandberg
8 months ago on Google
1
I get that the VA is woefully incompetent, but they are unhelpful and incompetent. The doctor bascially blamed all my medical issues on "old age" as she said....I'm 38. The receptionist is basically useless, she cant check you in, make appointments, or call any other clinics for you, so just dont bother asking her for anything.
steve lipe
11 months ago on Google
5
VA North East Clinic in Scottsdale is excellent, make your appointment and follow the rules, use myhealthyvet for questions, appointments etc.
Donna Nagle
1 year ago on Google
5
Best Doctor and team. Doctor is very knowledgeable and interested in my health.

Location

Accepted Insurance

Phoenix VA Health Care System – Northeast CBOC works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • desert iconDesert Setting
  • river iconRiver View

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2508

Contact Information

Phone icon (480) 579-2200
Building icon

11390 E. Via Linda Rd.
Suite 105
Scottsdale, AZ 85259

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Phoenix VA Health Care System – Northeast CBOC

3.52/5 (27 reviews)
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Reviews

4

Once you enter the staff is very professional and supportive. The problem is you have a very hard time trying to contact the office, we called several times until someone finally picked up the phone. Nevertheless, I would recommend this place, they care for our veterans.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (26 reviews)
Shannon Sandberg
8 months ago
1

I get that the VA is woefully incompetent, but they are unhelpful and incompetent. The doctor bascially blamed all my medical issues on "old age" as she said....I'm 38. The receptionist is basically useless, she cant check you in, make appointments, or call any other clinics for you, so just dont bother asking her for anything.

steve lipe
11 months ago
5

VA North East Clinic in Scottsdale is excellent, make your appointment and follow the rules, use myhealthyvet for questions, appointments etc.

Donna Nagle
1 year ago
5

Best Doctor and team. Doctor is very knowledgeable and interested in my health.

Tyler Paradise
1 year ago
1

This clinic is so frustrating to deal with. I've been dealing with multiple issues since getting out of the military my torn shoulder, knee injury, etc. Half the time my referrals never go through and by the time my time my referral goes through it's already been a couple months. So I basically am waiting months trying to get the care I need or never getting it! The VA is so disappointing no matter where you go. I ve also had to do lab work done here a few times and every single time they give me a hematoma! My arm should not look like this after a blood draw!!

Jack Davis
1 year ago
5

I would like to commend Dr. NANDA and Dr. Shamama Burney and their support staff for the excellent health care that they deliver for me. Exceptional care with my health needs for six years now.

William Jesse Martinez
2 years ago
2

How is that neither of the phone numbers work? Also, the Scheduler's extension goes to voicemail every time

Carl Bittner
3 years ago
5

Only a tent minute wait to get a lab blood draw during lunch time.

Jeff Cain
3 years ago
4

Convenient for Veterans in the N.E. Valley, although not ALL medical services are available...

Andrew Hoge
4 years ago
5

Nina Perkins
4 years ago
5

very well managed

Reginald Vos
4 years ago
5

Went to get my blood drawn at the clinic and I must say it is refreshing from the larger Phoenix facility. Michael who drew my blood is great. Good personaliyt and friendly.

Jason Steele
4 years ago
5

I finally started the process a few month back of signing up with the VA after getting out in 93. So far very impressed!! Called in about enrollment and was done over phone riight off(that call)..Made intial appointment on phone at n/e clinic.. check in and staff was great!! Have had a few appointments for misc at main VA on Indian school.. all great, on time and professional!! Hopefully all holds true in the future... personally I am one that served in combat zone and feel honored to have benefits..... I also know many never saw combat zones and feel entitled to all... so I dont believe all bad reviews...

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