Phoenix Rising Behavioral Healthcare & Recovery Inc.

624 Market Ave N Canton, OH 44702
Outpatient

About Phoenix Rising Behavioral Healthcare & Recovery Inc.

Phoenix Rising Behavioral Healthcare, located in Canton, Ohio, provides mental health and behavioral health care to individuals of all ages. They also provide dual diagnosis treatment. If addiction is the primary diagnosis, clients may need to be referred to an inpatient drug rehab center.

Phoenix Rising Behavioral Healthcare focuses on treating the whole person. Their programs are offered in an outpatient format.

Outpatient Treatment
The outpatient program is suitable for individuals who do not need a high level of supervision. Clients typically meet with their mental health therapist one time per week. Individual therapy, group therapy, family therapy, coping-skills classes, informed therapy, case management services, and psychiatric care are provided.

Private Insurance
Phoenix Rising Behavioral Healthcare is a non-profit and invites clients to reach out to discuss insurance coverage. Out of network benefits may vary, so it is important to verify all coverage and benefit questions with your insurance provider.

Latest Reviews

James Catlett
1 month ago on Google
1
Worst place ever. They bounce you around and if u voice your opion they make you feel like your in the wrong on how you feel and they make you feel like you don't matter. I saw Dr M and was told I needed to be tested and then was told he didn't know where I could have the test done, yet to find out he was supposed to refer me to a place and have the test done. Another person kept telling me " I an't ready to deal with it " so she kept putting my issues off, & this last person Lisa told me I was bullying people. Needless to say it was the worst experience ever and I would not send my dog to them.
Austin Murray
1 month ago on Google
1
Judy is absolutely awful at the canton office. Cut me off talking, wouldn't even give me the time of day for referrals and recommendations i had to get back on the same exact medication that Cathy (same office) had been prescribing me 2 years ago. Lied and said they she can't prescribe a medication I know for a fact helps me, yet Cathy sure could..? Said she'd be doing me a disservice. Yea Judy, when i finally give up because I can't get any anxiety/depression relief, you'll see a disservice. If you know your body and want a certain type of help, I definitely, highly recommend you avoid this place, or at least Judy at canton office. Thanks a lot for treating me subhuman.
Cleverfxwn
3 months ago on Google
1
They always transfer you to a nurse that never answers. They say leave a message and they ll call back within two days. They never do.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Accepted Insurance

Phoenix Rising Behavioral Healthcare & Recovery Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (330) 493-4553
Building icon

624 Market Ave N
Canton, OH 44702

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Phoenix Rising Behavioral Healthcare & Recovery Inc.

3.5/5 (203 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (203 reviews)
James Catlett
1 month ago
1

Worst place ever. They bounce you around and if u voice your opion they make you feel like your in the wrong on how you feel and they make you feel like you don't matter. I saw Dr M and was told I needed to be tested and then was told he didn't know where I could have the test done, yet to find out he was supposed to refer me to a place and have the test done. Another person kept telling me " I an't ready to deal with it " so she kept putting my issues off, & this last person Lisa told me I was bullying people. Needless to say it was the worst experience ever and I would not send my dog to them.

Austin Murray
1 month ago
1

Judy is absolutely awful at the canton office. Cut me off talking, wouldn't even give me the time of day for referrals and recommendations i had to get back on the same exact medication that Cathy (same office) had been prescribing me 2 years ago. Lied and said they she can't prescribe a medication I know for a fact helps me, yet Cathy sure could..? Said she'd be doing me a disservice. Yea Judy, when i finally give up because I can't get any anxiety/depression relief, you'll see a disservice. If you know your body and want a certain type of help, I definitely, highly recommend you avoid this place, or at least Judy at canton office. Thanks a lot for treating me subhuman.

David Seelye
1 month ago
1

Cleverfxwn
3 months ago
1

They always transfer you to a nurse that never answers. They say leave a message and they ll call back within two days. They never do.

Quackerkat
4 months ago
1

I don t typically do bad reviews but I I ve been going here since I was little, been 9 years now. I ve seen multiple therapist and medicine doctors here and it s been the absolute worst. They all feel like they are there for the check, accuse for no reason, defensive, and just mean. I was laughed at in my lowest moments, they didn t care. As a training therapist myself, I could never imagine treating my patients the way they treated me.

Jacqueline Martin
5 months ago
5

I have a loved one receiving excellent psychiatric treatment and counseling. The staff is always very responsive to concerns and they are always willing to go above and beyond. My loved one sees Dr Morris who first of all is an expert professional yet also has wonderful bedside manner. Btw, we travel over an hour for the wonderful care at PR. They offer telehealth appointments, which make treatment and counseling very accessible to anyone looking for that benefit!

kaitlyn jackson
6 months ago
1

This place is just horrible. Clearly the doctors work here just for a paycheck and not actually cuz they care about people. If it was an option to put 0 stars I would. I explained my whole life story and struggles and got in return I think you re just really sad, let s start you on this medicine when the medicine gave me angry reactions I got oh you just be bipolar, here s a differnt medication never went back after that.

Tanisha Brown
6 months ago
5

Lainie Rose
6 months ago
1

This place has screwed me over time and time again. The therapy itself was just fine but trying to get an apt and call for medications has been awful. I had to get a drug screening and they never gave me the medication nor did they call me back. They could send me a bill but not get back to me. Will not go back. UPDATE: They called me saying I owed money, said I could talk to a supervisor and behold the supervisor wasn't in. Left a message, never got a call back...

TheDarkAngel 0425
6 months ago
1

Yeah I have a complaint... Every time I call to get transferred to who I need to be transferred to I always get sent to something different or nobody will ever answer. So I'm thinking about just completely dropping this and saying screw my mentality

Tylana Jackson (Ty)
9 months ago
4

Terrible place to go for mental health. I am going here for ptsd, anxiety and adhd. It took 6 months for me to be treated for my ADHD. I was told after calling multiple times the first time that I didn't receive my medication bc they hadn't received everything they needed from my doctor. Mind you, this was after being screened and tested and waiting 3 weeks when I was told that I wouldn't have to wait longer than a week. After waiting another 2 weeks, I called again and was told that they were waiting on my screening results. They said they would have to call the place that does the screening and find out what is going on bc my results should have come back already. 2 days later, I finally got my meds. It took a month and a half to get my meds for my adhd when it should have only taken a week. Had I not called, I would probably still be waiting. Update... things have been going very well since my last review. My counselor has made actually made me feel like she cares about my mental health now and she takes my feelings into consideration. I have had no issues at all since the med problem.

Not Relevant
9 months ago
1

They wait 2-3 years to start sending you bills, and they send it all at once. Disgusting way of doing things professionally as it screws people over.

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