Phelps Hospital

701 North Broadway Street Sleepy Hollow, IL 10591
Inpatient
Phelps Memorial Hospital NY 10591

About Phelps Hospital

Northwell Phelps Hospital is in Sleepy Hollow, New York, and is a full medical center that cares for the body and the mind with state-of-the-art facilities and highly trained staff. They have a large and comprehensive mental health, addiction and behavioral health department that provides inpatient psychiatry beds for adults, a large outpatient treatment program for all ages, and an inpatient substance abuse program for patients who are 19 years of age or older. This is provided by the behavioral rehabilitation unit. They don’t provide detox on their addiction unit.

There are nine listed psychiatrists who work with patients at the Phelps Hospital. There’s also a large team of professionals from mental health nurses to social workers to occupational therapists and nutritionists.
The inpatient psychiatric unit has 22 beds available for those who are struggling with acute emotional or mental health issues requiring 24-hour care. This includes geriatric patients who are struggling with dementia or other conditions.
There’s another inpatient unit for addiction treatment. They both offer individual and group therapy, medication management, various evidence-based treatment options, and occupational therapy to help provide the best quality of life to every patient, regardless of diagnosis.
Outpatient treatment for mental health and addiction is how most of your treatment is delivered. There are many different therapists and mental health programs to address issues that patients may face. Group therapies, educational and psychoeducational workshops are offered, and home healthcare management are available in the community and on an out-patient basis. It all depends on a patient’s needs and situation.
Northwell Phelps Hospital accepts most health insurance plans. There are often charges that patients are responsible for, even with insurance. Be sure to check with your personal health insurance provider to see what coverage you have and to ensure you understand what benefits are available for your situation.

Latest Reviews

Gregory McKean
1 week ago on Google
1
My girlfriend and I had the worst hospital experience imaginable. She was taken to this place when she had a stroke. While she was in the ER, they left her alone in the room without bedrails and she fell off the table. They didn t want to treat her because she s on Medicaid, with stage 4 cancer. They then dumped her into a nursing home in CT. When I went to the hospital to confront the doctor who told me she approved her own discharge, they sent their security team. They asked me to leave then assaulted and robbed me in the elevator. I filed a report at Sleepy Hollow PD with Detective Kmiotek, but the Westchester County District Attorney Miriam E. Rocah, decided to move the case to Westchester County police, who tried to coerce me into erasing my camera video. They refused to do anything and closed the case. I never got my phone back from the pigs in Westchester and my girlfriend has been suffering ever since. She is paralyzed on her left side as the cancer takes over.These people are the reason why we need universal healthcare. They are putting profit before people s lives.I found out at the nursing home that they were only giving Tylenol for the pain because they believed she was a drug addict? How cruel do you need to be to the public.
LINDA MANZO
1 week ago on Google
5
Great experience. Very attentive staff!
LancerTrainer Red
1 week ago on Google
5
I really love this hospital alot great care in there -Eric Navedo
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

Phelps Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

If you engage in cognitive behavioral therapy in Illinois, your therapist will work with you to change your thinking patterns. You'll learn how to recognize faulty thinking and develop skills to deal with stress without using substances.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Beata Mastalerz, DNP, RN, NEA-BC

Executive Director

Tobe Banc, MD

Senior VP & Medical Director

Amy Matthews, RN

Associate Executive Director of Patient Care Services and Chief Nursing Officer

Emily Weisenbach, MSW, MBA

Associate Executive Director, Clinical Operations

Jeffrey Meade

Associate Executive Director, Hospital Operations

Raquel Mayne

VP, Quality Management

James McCullagh

Associate Executive Director, Finance

Chelsea Da Costa

Associate VP, Site HR Officer

Jill M. Scibilia, CFRE

VP, Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (914) 366-3000
Building icon

701 North Broadway Street
Tarrytown, NY 10591

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of Phelps Hospital

3.3/5 (237 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (237 reviews)
Gregory McKean
1 week ago
1

My girlfriend and I had the worst hospital experience imaginable. She was taken to this place when she had a stroke. While she was in the ER, they left her alone in the room without bedrails and she fell off the table. They didn t want to treat her because she s on Medicaid, with stage 4 cancer. They then dumped her into a nursing home in CT. When I went to the hospital to confront the doctor who told me she approved her own discharge, they sent their security team. They asked me to leave then assaulted and robbed me in the elevator. I filed a report at Sleepy Hollow PD with Detective Kmiotek, but the Westchester County District Attorney Miriam E. Rocah, decided to move the case to Westchester County police, who tried to coerce me into erasing my camera video. They refused to do anything and closed the case. I never got my phone back from the pigs in Westchester and my girlfriend has been suffering ever since. She is paralyzed on her left side as the cancer takes over.These people are the reason why we need universal healthcare. They are putting profit before people s lives.I found out at the nursing home that they were only giving Tylenol for the pain because they believed she was a drug addict? How cruel do you need to be to the public.

LINDA MANZO
1 week ago
5

Great experience. Very attentive staff!

LancerTrainer Red
1 week ago
5

I really love this hospital alot great care in there -Eric Navedo

Ricardo Cosme Ruiz
3 weeks ago
5

This is my first time going to this hospital for a bad cold. The staff were friendly and professional. I went on a Monday, and the wait was not long. The place was very clean, and there was lots of parking. I would go here again.

COURTNEY CARONIA
3 weeks ago
5

Shon Scents
1 month ago
5

I am writing to express my sincere gratitude for the exceptional care I received during my recent emergency room visit and subsequent surgery and overnight stay at your facility.From the moment I arrived, I was impressed by the professionalism and compassion of your entire staff. The administrative team was incredibly efficient and made sure that I was comfortable and well-informed throughout my stay.I would like to extend my special thanks to Dr. Sellers and Dr. Tobe Banc, MD, SVP, for their exceptional care and attention to detail. Dr. Tobe's thoughtful gesture of providing a blanket over my shoulders after surgery exemplified her dedication to my comfort and well-being. Your team, MS. TOBE Banc, clearly understands that their actions reflect your presence and values.I was also very impressed by the guidance and advice provided by the young doctor, B.N., who took the time to explain my condition and offer tips for a successful recovery.The nursing staff, including Gabriella, Maxine, Wilma, Tyechia, Alex, and Ria, were all incredibly attentive and ensured that my vitals remained stable throughout my stay. Their exceptional collaboration and unwavering commitment were truly commendable, ensuring that my attire, nourishment, and discomfort were meticulously managed.I understand that emergency room visits and surgeries can be stressful and challenging, but the exceptional service provided by your team made all the difference. I am grateful for the high level of care I received and the positive impact it had on my recovery.Thank you for your commitment to providing excellent healthcare services. I am confident that your dedication to patient care will continue to make a positive difference in the lives of many.Sincerely,The Swan of Dutchess County

Manny And Angie
2 months ago
5

Stayed overnight for my first surgery and my doctors and nurses really took care of me and checked on me. Shout out to Dr.Karli Goldstein, Dr.Strongbum (don t know how to spell his name.) Nurse Alex, Nurse Maxine and whole bunch of other staff.

Nina Krauss
2 months ago
1

I had a great doctor there who I saw annually for the last 14 years. The hospital made it incredibly difficult by constantly overbooking her and blaming her for their overbooking (as if a doctor scheduled 4 patients at once for herself???) but I really trusted that doctor. She has left the practice and when I called to make an appointment the woman on the line said I "should have been notified" and that someone would follow-up with me. Nothing yet. I have follow-up questions from a procedure I guess I can never have answers to. Great. The silver lining is never having to deal with their front office again. Definitely do not start here as a new patient.

Mina Sami
3 months ago
5

Dee C
4 months ago
1

The only good thing about this place is the one nurse and hospitality guy I had during my stay here. Everyone else clearly doesn t know what they re doing. Had a severe case of an inflamed gallbladder and gallstones. They made me wait over 24 hours to get the surgery. Came in early in the morning on a Monday for them to take hours and hours to give me an ultrasound to diagnose and didn t get the surgery till next day in the late afternoon. Apparently they don t have other doctors to do the surgery? Then I was left alone for over an hour in the surgery center with no pain medicine or call remote to talk to anyone. All the nurses were concerned about how to make coffee instead. Someone finally checked on me to ask if I was okay when clearly I was not at all. Doctor finally made his appearance and when I told him what was happening he proceeded to tell me I could complain to the nurses (meaning not to him) and that I shouldn t get sick (as if I chose this or wanted it to happen) clearly didn t care what I had to say and dismissed it like it was my fault.So no overall I do not recommend coming to this hospital for an emergency cause you might end up waiting hours and days to finally get what you need. Also for the post op appointment he said my gallbladder almost ruptured. It could ve burst any moment if they waited any longer. My life was on the line and they wanted to wait for the surgery. Stay away from this hospital, they will have you waiting forever and give you a million excuses.

Muntala Lambu
4 months ago
5

Thank you Ariana brooks for helping me to walk again. Thanks to OT and PT Vipul and Micheal Murphy Habi

Alberto Rodriguez
4 months ago
1

Never again, was sent to take an MRI and 5 days later my doctor hasnt received report, call radiology and cant get thru to them, i understand everyone is busy but it shouldnt take 5 days and counting for my doctor to receive a report, this is a real joke!!!

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