Pacific Grove Hospital Rehab in Riverside, CA | Get Costs, Reviews, Insurance Info

About Pacific Grove Hospital

Pacific Grove Hospital is a private mental health and addiction treatment center in Riverside, California. You can receive detox and inpatient treatment on their four and a half acre campus. They also offer partial hospitalization programs as well as intensive and general outpatient care. Co occurring disorder treatment is also available.

Pacific Grove Hospital’s comprehensive treatment program addresses your needs through skill building and education. Their goal is to help you discover your inner strengths so you feel empowered in your recovery. Friends and family are encouraged to participate to learn more about how they can support your recovery, too.

One thing that stands out about them is the number of specialized treatment methods they use. These include a range of traditional therapy methods like individual and group therapy with unique and emerging methods like eye movement desensitization and reprocessing. With more treatment options to choose from, you’ll have an easier time finding the methods that work best for you.

Latest Reviews

Rosie Castillo

2 weeks ago on Google

As a healthcare provider myself I am beyond disappointed at this facility. The workers need to be required to take additional classes on deescalation along with learning to have empathy. I posted the grievance form below that I submitted. Christina the blonde behavioral care worker needs to be terminated. How do you expect these patients to remain calm when you stand there and agitate them purposely. My mother was deemed a threat to others and her stay was extended, however, what do you EXPECT when the workers speak to them this way is FRONT of VISITORS! makes you think and wonder what the hell is going on when we aren t there!!!!!

Response from the owner1 week ago

Your review holds immense value to us. We are committed to providing exceptional care, and we want to gain deeper insights into the circumstances described. If you are willing to share additional details, we kindly ask you to reach out to us at Feedback@pacificgrovehospital.com. Thank you.

Sonia Chavez

3 weeks ago on Google

Avoid This Facility If You Care About Your Loved One s Mental Health!I cannot stress enough how unethical and negligent Pacific Grove Hospital s Partial Hospitalization Program is Riverside, Ca is. My daughter, who has severe trauma and was experiencing non-command auditory hallucinations (voices that weren t directing her to harm herself or others), the hospital still treated her as though she posed a significant danger. This was despite the fact that she had no plan or intent to act on these hallucinations, yet the hospital chose to hospitalize her without truly assessing her needs.The nurse practitioner Marina and the clinical director Gary showed an alarming lack of empathy or understanding of trauma-related mental health disorders like PTSD. Despite repeated attempts to inform them of my daughter s history and trauma, they failed to provide her with proper care or even a basic understanding of her mental health condition.Now, my daughter has been transferred from their partial hospitalization program to their psychiatric hospital, and the issues only worsened. The staff are unsupportive and unwilling to communicate with loving family members, which makes it even harder to provide the best care and support for my daughter during this critical time.Their approach to care was not just inadequate; it was downright unethical. If you love your family member and want them to receive compassionate, effective mental health care, please look elsewhere. This facility does not support patients struggling with mental illness in the way that they deserve. Keep your loved ones far away from this place if you want them to heal and recover!

Response from the owner1 day ago

We genuinely appreciate your feedback, and it s important that we gather more information about these concerns. To help us understand this better, please connect with us directly via email at Feedback@pacificgrovehospital.com. Thank you.

Jack Mars

1 month ago on Google

My mother was admitted via ambulance from an assisted living facility to Redlands Community hospital on Wednesday (10/02) for SI. Shortly after that she was transferred to Pacific Grove Hospital. She was due to be released from the 5150 hold on Saturday, but as it was the weekend she was told she would have to wait until Monday morning. I don t receive a call from her on Monday morning and around noon I call up Pacific Grove where I am told that they have *never* had a patient by that name in their facility. Not that she was discharged or transferred out, that she had never been there. Pacific Grove Hospital also told the assisted living facility she resides at and her close friend who had previously spoken to her on the phone while she was admitted to Pacific Grove the same story she had never been there .I went to the facility in person and was gaslight some more, until finally I showed them a voicemail from a social worker named Jasmine identifying herself as calling from their facility on behalf of my mother. I heard an employee named Summer then say "it says she was discharged but I didn't have any discharges on Sunday". It is at this point they do admit that she had been at their facility. So now I do not know if she was discharged with no phone, money, or regular clothes as a legally blind and disabled woman in a strange city, or if there has been a medical emergency or what happened. After this, and waiting some time, someone named Julius finally comes out to tell me that my mother had been transferred to Riverside Community Hospital on Saturday night with stroke-like symptoms. This is now Monday afternoon. My mother could have passed and I would not have been notified. Additionally, and highly concerning, is my mother complained that a nurse at the facility threatened to inject her with a sedative after she (mother) attempted to contact a patient advocate and the ombudsman. She also experienced issues getting Pacific Grove Hospital to give her HER OWN patient number, a complaint I see echoed in other reviews. Pacific Grove also stated to Riverside Community that my mother had been discharged from their facility when she was transferred to RCH, however she had an ankle monitoring bracelet on from Pacific Grove (which also means they knew where she was the whole time IMO). After reading other reviews here there seems to be a clear pattern of negligence (and perhaps worse) with this facility. I encourage others who have a loved one or who themselves experienced anything similar to report this facility to The Joint Commission and CA Dept of Public Health.

Response from the owner1 week ago

Thank you for sharing this with us; we genuinely value your input. We would greatly appreciate it if you could offer more information. If you are open to explaining these circumstances further, please get in touch with us at Feedback@pacificgrovehospital.com.

Gallery

The facilities at Pacific Grove Hospital in Riverside, CA 1

The facilities at Pacific Grove Hospital in Riverside, CA 2

The facilities at Pacific Grove Hospital in Riverside, CA 3

The facilities at Pacific Grove Hospital in Riverside, CA 4

Location

Accepted Insurance

Pacific Grove Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Carelon Behavioral Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. At Pacific Grove Hospital, they offer an intensive outpatient program (IOP) that makes for a perfect step up from traditional outpatient therapy or an ideal step-down program from their inpatient program. They offer three different types of IOP programs, based upon the needs of the clients. Those who have psychiatric diagnoses such as bipolar disorder, major depressive disorder, or anxiety disorders will receive treatment in the same IOP program. Their second track is chemical dependency track, which provides for the special needs of their clients facing addiction to drugs or alcohol. The third track is their co-occurring, dual-diagnosis program treats people who are struggling with both an addiction and co-occurring, comorbid mental health disorder.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. The Partial Hospitalization Program meets Monday through Friday and the Intensive Outpatient Program meets three (3) days per week.

24-Hour Clinical Care

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals. Pacific Grove Hospital offers a Trauma Exposed Professionals Program through an evidenced-based, best practice approach that helps military, police officers, firemen, first responders, healthcare workers, and other community providers become empowered, strong and able to successfully deal with life’s challenges.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

Recreation Room
Residential Setting
Gardens

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5101

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 18698

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

(951) 900-7681

Website

5900 Brockton Avenue
Riverside, CA 92506

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Terri Beth Miller, PhD

Edited by:

Peter Lee, PhD

Reviews of Pacific Grove Hospital

2.3/5 (124 reviews)

Google Reviews

2.3 (124 reviews)

2 weeks ago

Response from the owner2 weeks ago

3 weeks ago

Response from the owner3 weeks ago

1 month ago

Response from the owner1 month ago

NEWNEW

Thankful for the Angels who are caring for our Family members. But it would be nice to be included on the journey to understand more for when they get released and to be kept informed of their progress.I was there and they have excellent Nurses, classes and food! I do wish the Doctors would inform patients about when they are going to be released and their process. Besides that awesome place to get rehabilitation. Iam thankful for the classes that were offered. We both feel it helped alot. Many Blessings always!

Edward Corrales

I been here once. I came straight from ETS and brought in, almost immediately I was told to strip naked to see if I was sneaking contraband in even tho I was coming from a different center. I asked around and no one else had to get strip checked other than me. Makes me wonder about it till this day.

User

If you are considering a loved one admitting to this hospital. DONT. I had a loved one come to me and ask for help. She was not a danger to herself or others. She was just experiencing depressive mood swings.We went to the er where we waited for 14 hours. (It s an er. So no surprise) we Finally got her transferred to pacific grove and she arrived at 4:30 am. She was given the code we would need to give to speak with her. HOWEVER, they would not let her speak with us to give that code!! She called us at 5:40ish terrified. The doctors were trying to force her sleeping pills (mind you she is not panicking or manic) she said she was scared for her life. We immediately drove to the hospital to pick her up. Since she was on a VOLUNTARY hold! We arrived when a nurse told us she went back to talk to her and she said I m resting I don t want to talk to them we get a call 30 minutes later asking when we would be there. She then informed us she WAS NEVER TOLD we were there to speak with her.Fast forward a few hours and we get a call she can be released. I arrive to pick her up when they said the paperwork hadn t been cleared. I asked to speak with her and they said I would have to call. Even though I was there. I called 7 times and was never put through to her once. They then lied AGAIN and said she was in group therapy so she couldn t leave. Come to find out she was not in the group therapy and they had her locked in her room. They tried to put a hold on her but said they couldn t because they had no proof she was a harm. Even after that it took 3 hours to get released.IT GETS WORSE!! The photos of the pretty rooms and halls with windows. FAKE. there was not one room in there from the pictures. It was like a prison. We will be reporting to the medical bored. This is the type of thing we never thought could happen in real life. Please please please I urge you to not bring anyone here. She is leaving much worse than arrived

Thank you for writing this review. Understanding what you ve written is important to us, and we want to gather additional information. Please reach out to us directly at Feedback@pacificgrovehospital.com so that you can provide more details.

Assata Reed

I love this hospital. I m a 19 year old women currently I have been her 2 times. Doctor is great , people at desk are great , Boss is great as well .I sleep great here , every time I had anxiety they helped me , food is great , groups are amazing , I ve even made friends here who I talk to outside of the hospital we now talk about our mental health.

Thank you so much! We remain committed to being a trusted provider of premier services.

Nia Flood

2 months ago

My husband is currently here for a 51/50 hold from being on meth he s an addict with lots of mental health issues that need to be addressed this is a horrible place to send your loved one or allow them to stay here these people don t care to help they never call to let family members know how there loved one is doing never answer phone calls and overly medicate them it s like the addict goes from one addiction to another!!! It s sad also they leave them on medication they can make them worst my husband is not even his self he s experiencing bad side effects making him severely confused super drowsy like he s dopped up and extremely aggravated and agitated I can t even communicate with him right he needs a SOBER CLEAR MIND TO REALIZE WHAT TYPE OF HELP HE NEEDS AND ADDRESS IT!!!!! Also this place turned his 51/50 into a 52/50 hold claiming he s still not fit enough to get out that nightmare facility he s to dopped up on meds to even show that because there allowing him to be in that state of mind and since he s an addict he has no complaints!!!!!! Please do not send your loved ones here !!!!!! 0 stars !!!!

Response from the owner2 months ago

milly

edited: the severe stress from being at this hospital has caused me to be on my period for over a month leading to severe blood loss and if it continues; a blood transfusion.I was placed on a 5150 hold after a panic attack and had a terrible experience. The facility didn't inform me of rules or amenities, and supplies were always low. I had no room or pillow for days. Staff treated me like an incarcerated animal,we wore ankle monitors,they checking my location constantly and making it hard to sleep staff would be in and out of rooms all night and would wake you up around 6-7am to do vitals. I had to ask for everything, even water and showers. The social workers and psychologists seemed uninterested in my case, and I only spoke to my psychologist five times, mostly by phone, if you did not catch them they would not speak to you that day and you would have to wait until the next day.The environment was chaotic, with patients constantly screaming and fighting. I was afraid of my roommate, who threatened me, but staff told me to be patient with her, in what world would anyone in their right mind think to say that. Group therapy was infantilizing, with activities like coloring books and children's activity pages. The psychologist tried to put me on antipsychotic medication despite my lack of history with schizophrenia after only briefly speaking to me.The facility was unsanitary, with dirty communal showers, I once had to stand on my socks in the shower due to bloodly bandaids and trash being in one of them. Phone time was limited to 15 minutes, and visiting hours were brief only lastly 30 minutes from 2pm to 2:30 pm. I wasn t even given my patient code until I asked because my family informed me that without it they were not allowed to visit me.My stay was extended from 3 to 8 days because I misspoke during a panic attack, instead of reviewing my behavior during my stay. I felt like I was in limbo, with no stimuli and no windows, going outside only three times in eight days. It felt like hell, and I wouldn t wish the experience on anyone. This place has deterred me from seeking mental health help in the future.I wish I could go into detail about everything but I am limited to a few paragraphs. Everytime I think of my time in this facility I have a panic attack. If I get a generic feedback response I will scream.Hell is a real place and it is Pacific Grove Hospital.

David Johnson

Very good place to get stabilized and back mentally competent,staff is very caring and friendly,food is great very clean facility thank you, going out to all the staff

Thank you so much! We re dedicated to creating positive change through honest care and personalized services.

The Thrifts

3 months ago

As a patient who has attended Pacific Grove Hospital two times, I must say that they are here to break you instead of receiving the help that patients desperately deserve. You re promised two outside times a day in which you are only given one if it s your lucky day. Patients are supposed to be given a patient code in order to get in contact with loved ones, but Pacific Grove Hospital doesn t even give the patient themselves their own patient code. I have had loved ones reach out to me to get updates about my stay, but the phone operator/ desk clerk will not send the message through that either my mother, girlfriend, or friends had reached out about my stay. The excuse is Do you have the patients code? In which I ve stated before that the hospital doesn t even tell the patients their own patient code. This hospital has this weird food watch situation going on too where they must keep an eye out for how much food you consume during breakfast, lunch, or dinner. If you don t finish your plate of food the hospital will make sure to extend your stay for being depressed for not finishing your meal. There are also multiple group therapy s/ group activities that happen a day in the hospital, but what Pacific Grove won t tell you is that they keep tally marks next to the patients names to keep track of how many group therapy s/ group activities you attend during your stay. If you attend hardly any to none the hospital will extend your stay for being depressed . During the night shift the hospital will send a nurse in green scrubs to come into every patient s room from every 5-10 minutes from the hours of 11pm to 7am to do a check up but in reality it causes a major decrease in sleep for the patients due to all the noise that the nurses create. This hospital also has a major issue with its sanitation situation. During both visits at Pacific Grove I would constantly ask the nurses multiple times a day for a pair of rubber/ silicon sandals (in which the hospital carries stacks of them) so that I may take a shower. The reason behind this was to try and avoid skin contact with any part of that shower due to it never being cleaned. Unfortunately the nurses had purposely ignored my requests which had caused me to leave the hospital with athletes foot on both occasions. Pacific Grove Hospital also likes to tell the patients about all these free resources to help mental health patients once they are discharged from their visit. The second you are given your discharge papers to sign and be released from the hospital is when a social worker will come out and explain that these free resources that they offer aren t really free. The only decent thing to come out of this hospital was the food that was provided, but I came to check in to a hospital not a restaurant. I would also highly appreciate that the Pacific Grove Hospital s Owner doesn t reply to this review with any sort of we appreciate your feedback bologna because we re tired of hearing apologies. We want you to actually provide the resources you say you do and to be treated as people instead of hearing your constant excuses for change.

Response from the owner3 months ago

Popdropz

4 months ago

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years

Pacific Grove Hospital