Olean General Hospital – Behavioral Health

515 Main street
Olean, NY 14760

Olean General Hospital - Behavioral Health NY 14760

About Olean General Hospital – Behavioral Health

Olean General Hospital – Behavioral Health, located in Olean, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Olean General Hospital – Behavioral Health include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Christine Giannechini
2 weeks ago on Google
5
Very professional. Everyone is very nice and I felt so much better.a nice experience
Response from the owner1 week ago
Dear Christine, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our team professional and that you felt better after your visit. Your positive feedback is greatly appreciated and will be shared with our staff. We are committed to providing the best care possible and are glad to know we met your expectations. Thank you!
Deb Christopher
2 weeks ago on Google
5
From Todd Christopher My PT experience was top notch. I have recommended OGH PT to several friends.
Response from the owner1 week ago
Dear Todd, Thank you so much for sharing your positive experience with our Physical Therapy department! We are thrilled to hear that you found the care to be top-notch and that you feel confident recommending us to your friends. Your kind words and support mean a lot to our team. Thank you!
Michele MIller
2 weeks ago on Google
5
Response from the owner1 week ago
Dear Michele, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience at Olean General Hospital. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. Thank you!

Location

Accepted Insurance

Olean General Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (716) 373-2600
Building icon

515 Main street
Olean, NY 14760

Reviews of Olean General Hospital – Behavioral Health

2.3/5 (275 reviews)
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Reviews

1

This hospital is poorly managed from the top down, deceptive, abusive, and only concerned with the bottom dollar. I was in the psych unit, and I would rather DIE than EVER go back there again! They are straight up abusive in the psych unit, forcing patients into withdrawal f ... Read More

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (274 reviews)
Christine Giannechini
2 weeks ago
5

Very professional. Everyone is very nice and I felt so much better.a nice experience

Response from the owner1 week ago
Dear Christine, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you found our team professional and that you felt better after your visit. Your positive feedback is greatly appreciated and will be shared with our staff. We are committed to providing the best care possible and are glad to know we met your expectations. Thank you!
Deb Christopher
2 weeks ago
5

From Todd Christopher My PT experience was top notch. I have recommended OGH PT to several friends.

Response from the owner1 week ago
Dear Todd, Thank you so much for sharing your positive experience with our Physical Therapy department! We are thrilled to hear that you found the care to be top-notch and that you feel confident recommending us to your friends. Your kind words and support mean a lot to our team. Thank you!
Michele MIller
2 weeks ago
5

Response from the owner2 weeks ago
Dear Michele, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience at Olean General Hospital. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. Thank you!
Shar Wagner
2 weeks ago
1

Very very bad hospital doesn't give 2 shits about people that Are very sick or in actual need of help smmfh.

Response from the owner2 weeks ago
Dear Shar, We are truly sorry to hear about your experience at Olean General Hospital. Your feedback is important to us, and we take it seriously. We strive to provide compassionate and effective care to all our patients, and it is concerning to hear that we did not meet those expectations in your case. If you would like to discuss your experience further, please feel free to reach out to us directly. Your insights can help us improve our services. Thank you!
Curtis Ford
2 weeks ago
5

Response from the owner2 weeks ago
Dear Curtis, Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you!
Bethany Murphy
3 weeks ago
1

Sat in the ER for 4 hrs and nothing. I have diverticulitis and have had it many times with severe infections to the point of having to be hospitalized. Told them what was wrong and just need an antibiotic. I know my health and it's been clearly documented over the yrs that I have this. Anyways, it takes a lot for me to seek help from OGH due to poor service and ethics. Since sitting here they've only taken one person back for treatment in these 4 hrs from the waiting room with many people leaving due to waiting for hrs. One lady was in a car accident with a severe concussion but still argued to leave though speech was messed up, she looked terrible but no one helped her. Worst hospital and treatment continues to amaze me that they are still able to operate. If only Wellsville or Cuba were closer, heck I'd love any Buffalo hospital at this point.

Response from the owner3 weeks ago
Dear Bethany, Thank you for taking the time to share your experience with us. We deeply regret to hear about the long wait times and the distressing situation you described in our ER. Your feedback is invaluable as it helps us identify areas where we need to improve. We understand how frustrating it can be to wait, especially when you are in pain and have a clear understanding of your medical history. We strive to provide timely and compassionate care to all our patients, and it is concerning to hear that we fell short in your case. Please know that your comments will be shared with our team to address the issues you've raised. We are committed to improving our services and ensuring that all patients receive the care they need in a timely manner. If you would like to discuss your experience further, please reach out to our quality department at (716) 375-6162 or quality_uahs@uahs.org so we can address your concerns promptly. Thank you for bringing this to our attention.
Phone Tall
3 weeks ago
5

Hello Olesn family general I am in West Africa Senegal I find this hospital good

Kristy Oliver
1 month ago
2

I hardly ever right reviews like this but I need to say something August 29th I was transferred by ambulance to olean general hospital from urgent care they thought it was a good idea for me to get some images of my stomach I agreed I held no information back was discharged in 2 hours no images of my stomach were taken at all and they called it a gerd flare up and the treatment they gave was a 1 month supply of pantoprazole 40 MG if the dr looked at my chart he would have seen I was already on the same exact med and the same dose the pain is still there but no way am I going to waist my time in the er again the physician name is anwar A khan MD the 2 stars was because the nurse that cared for me was niceSeptember 18 i went and got a second opinion because my pain was so severeafter ACTUALLY having images taken the results were1 a urinary tract infection2 fatty tissue on the liver3 benign tumers on the kidneys4 and most likely passed a.kidney stoneI was.put on a antibiotic to clear up the urinary tract and put on a special diet to.trear the benign tumersin order to say you actually treated a patient you need to actually look at the patientand 5 Saturday they found a 9 centimeter cyst on my right overyif I was actually looked at while in the er we would have found at least basic information on what was causing all this paingo to well nowbuffalocubaanywhereolean general is not a good place

Response from the owner1 month ago
Dear Kristy, Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or discomfort you may have felt during your visit. Your feedback is incredibly valuable, and we take it seriously as we strive to improve our services. We are glad to hear that you had a positive experience with our nursing staff, but we regret that your overall visit did not meet your expectations. Your comments regarding the lack of imaging and the medication oversight have been noted, and we will review them with our medical team to ensure that we learn from this situation. If you would like to discuss your experience further, please feel free to reach out to our quality department. Your insights can help us provide better care in the future. They can be reached by calling (716) 375-6162 or uahs_quality@uahs.org. Thank you again for your feedback, and we hope you feel better soon.
Jean Corson
1 month ago
5

Great job love it nice co workers and bosses this is the first I love and will like me to keep

Response from the owner1 month ago
Dear Jean, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team. It's always our goal to create a supportive and welcoming environment for both our patients and staff. Your kind words mean a lot to us, and we look forward to continuing to provide you with the best work environment. Thank you!
JACOB Ostrander
1 month ago
5

Idk and

Response from the owner1 month ago
Dear Jacob, Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience at Olean General Hospital. If there's anything specific you'd like to share about your visit, we'd love to hear more. Your feedback helps us continue to provide excellent care to all our patients. Our quality department is always looking to find out more about our patients' experience. They can be reached by calling (716) 375-6162 or uahs_quality@uahs.org.
Lawrence MacDonald
2 months ago
5

Occupational Therapy team is incredible!

Response from the owner2 months ago
Dear Lawrence, Thank you so much for your kind words and for taking the time to share your positive experience with our Occupational Therapy team! We are thrilled to hear that you found their services incredible. Our team is dedicated to providing the best care possible, and your feedback is truly appreciated.
zelideth Zelly
3 months ago
1

There is something serious wrong....with this place and I am glad to have survived the not once but twice med error.If your bleeding out or can't breathe go there but if it's not immediately pressing travel .

Response from the owner3 months ago
Dear Zelly, Thank you for taking the time to share your experience with us. We are deeply concerned to hear about the issues you encountered and take such matters very seriously. Your feedback is invaluable as it helps us identify areas where we need to improve. If you would like to discuss your experience further, please feel free to contact our quality team at (716) 375-6162 or uahs_quality@uahs.org. We are committed to ensuring the safety and well-being of all our patients and would appreciate the opportunity to address your concerns directly.
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