Northwestern Community Services

209 West Criser Road
Suite 100
Front Royal, VA 22630

About Northwestern Community Services

Serving Frederick, Clarke, Warren, Shenandoah, and Page counties, Northwestern Community Services in Front Royal, Virginia, offers behavioral health services. They treat mental illness, substance use, intellectual and developmental disabilities and emotional or behavioral disorders. Their substance abuse levels of care include intensive outpatient, medication assisted treatment and a program for substance exposed infants and their parents.

Their intensive outpatient program groups meet three times each week for three hours. You’ll get at least nine weekly treatment hours in this program. This will include a mix of group and individual counseling and recovery skills groups. Some groups are gender specific. You’ll learn how to problem solve, reframe negative thoughts, manage your stress and deal with triggers.

Their medication assisted treatment program begins with a medical assessment with a physician. Then once you’ve begun treatment you’ll have follow-up appointments to receive your doses. You’ll also participate in counseling with a licensed therapist or clinician. These appointments might be weekly or bi-weekly depending on your needs.

One of the services that this facility offers that I really appreciate is their peer resource center. This free service is a hub to connect with your peers and get support, practice the skills you’re learning in your treatment, and join in activities. There’s also a computer lab and other resources such as books, movies and more for you to enjoy. This center is open to the public – even if you aren’t a Northwestern client.

Latest Reviews

jennifer holborn
4 months ago on Google
5
Thank you great team wonderful professional thumbs up
Marty Mcfly
9 months ago on Google
5
Response from the owner7 months ago
Thank you so much for your positive review! If you would like to provide more information on your positive experience please enter the information here. https://forms.gle/RMtS6bhsKUjMm3399
Katie Heritage
9 months ago on Google
1
Response from the owner7 months ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/

Location

Accepted Insurance

Northwestern Community Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting
  • car iconPrivate Transportation

Contact Information

Phone icon (540) 636-2931
Building icon

209 West Criser Road
Suite 100
Front Royal, VA 22630

Edited by:
Kerry Nenn, BSW

Reviews of Northwestern Community Services

3.5/5 (30 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (30 reviews)
jennifer holborn
4 months ago
5

Thank you great team wonderful professional thumbs up

Marty Mcfly
9 months ago
5

Response from the owner8 months ago
Thank you so much for your positive review! If you would like to provide more information on your positive experience please enter the information here. https://forms.gle/RMtS6bhsKUjMm3399
Katie Heritage
9 months ago
1

Response from the owner8 months ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
Nancy Wine
9 months ago
1

The receptionist is rude

Response from the owner9 months ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
Mandi Williams
10 months ago
5

The system is overwhelmed and underfunded when it comes to mental health but Northwestern has been a life saver, quite literally, for my child. Her caseworker Annie is absolutely amazing and supportive and her psychiatrist is compassionate and extremely helpful. We were truly lost before we found this support system. The staff is organized and efficient. Registration was easy and visits are always a pleasant experience. We rarely wait and my child s safety is a priority. I truly can not complain at all. We have been using this service for nearly a year and the positive changes are impossible to express with words. Thank you so much, Northwestern.

Response from the owner10 months ago
Thank you so much for your positive review! If you would like to provide more information on your positive experience please enter the information here. https://forms.gle/RMtS6bhsKUjMm3399
Ashley
1 year ago
2

Response from the owner1 year ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
C D
1 year ago
1

Clearly not helping with preventive. Have family member. No insurance maybe that is y no help. Enough paper trail where they will be held accountable. Think I have to reach out to attorney. Sad. Wow. Even making me give one star in order to post. But 0 stars

Response from the owner1 year ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
Khamorus Lothar
1 year ago
5

Response from the owner1 year ago
Thank you so much for your positive review! If you would like to provide more information on your positive experience please enter the information here. https://forms.gle/RMtS6bhsKUjMm3399
Donna Jones
2 years ago
5

Response from the owner1 year ago
Thank you so much for your positive review! If you would like to provide more information on your positive experience please enter the information here. https://forms.gle/RMtS6bhsKUjMm3399
Marissa
2 years ago
1

Very rude. You can leave a message no one returns your call. Asked them repeatedly for telehealth visit because transportation is an issue sometimes. They refused, the Dr prefers to see you in person. So the day of the appointment about 30 minutes prior they call saying they want to do it telehealth after I asked them multiple times to do it and they had refused. I got my ride all set up and we were driving to the appointment when they called. So they don t want to work with you, they only do things that benefit them. If we could switch to another provider we would. Each nurse practitioner that comes is worse than the last. Some of her comments were rude, hurtful. She s there to prescribe meds not to pass judgment on the situation. The patient is on disability, her response was oh so you have no goals? You re content blowing in the wind? Why don t you do some vocational training.. we just said transportation is an issue so how is he getting to that? These people are clueless and clearly don t read previous notes.

Response from the owner1 year ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
Matt Fleischman
2 years ago
1

Beware of this place. They've been sending me bills for about a year now. Every time I called, no one answers & no one returns my calls after leaving a message. I have never heard of them until the first bill. Now they took my state tax refund. I'm going to file a complaint with the state about this. Stay away from them.

Response from the owner1 year ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
Sean Fornwalt
2 years ago
1

Stay away, they will charge you $160 to cancel an appointment.

Response from the owner1 year ago
We are sorry to hear about your recent experience with our organization. We would like to reach out to get some more information on how we can improve our services. If you could please provide more information using this link so we can investigate this issue more thoroughly. https://www.nwcsb.com/clientexperience/
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