NorthKey Community Care – JE Willett Treatment Center - Florence, KY

About NorthKey Community Care – JE Willett Treatment Center

The JE Willett Treatment Center is part of the NorthKey Community Care network. It’s in Florence, Kentucky. They provide outpatient programs for adults and youths who have substance abuse issues and mental health disorders.

Their counseling programs offer a wide range of options depending on your needs. If you’re a minor there’s a program that connects with your school so that you won’t fall behind your classmates. There are also family programs and early childhood resources which can help you connect better with relatives and deal with any troubles at home before they get worse.

For adults, there are therapy programs to help you find work and housing. There’s also psychiatric care for underlying issues that fuel your addictions. You’ll build a peer group to lean on for support.

There’s also a special track for pregnant women. This offers free classes and support so that your baby is safe and healthy.

Finally, primary care is available. This includes a pharmacy.

Latest Reviews

Brennen Loveless

1 month ago on Google

Mikiahya

2 months ago on Google

RITA is TERRIBLE. wish I could give 0 stars. Patient needs and care are the least of staffs concern. Prescriber Rita is extremely unprofessional. Was scheduled with her twice both times arrived ON TIME to my appointment and she RITA chose to wait 15 minutes with me in the waiting room both times just to cancel. Very unprofessional, for someone who actually needs care and has to go out of their way to get to their appointments it s very stressful to be canceled on because of the lack of someone else s professionalism. If this is your job/ career you know people count on those appointments so it sad that people like this are in this profession. The experience I ve had with them has honestly made me want to stay away from other places like this how can you care about mental health and wellbeing of others and constantly put that last. Very disappointed with my experience here.

Jessica Puckett

4 months ago on Google

Unprofessional and under qualified staff working. Better off calling a place more legit than someone who claims to be sober in AA and facing criminal charges.

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NorthKey Community Care - JE Willett Treatment Center KY 41042

The facilities at NorthKey Community Care - JE Willett Treatment Center in Florence, KY 1

The facilities at NorthKey Community Care - JE Willett Treatment Center in Florence, KY 2

Location

Accepted Insurance

NorthKey Community Care – JE Willett Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Humana

UnitedHealth Group

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.

Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

Residential Setting
Private Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(859) 525-6808

7459 Burlington Pike
Florence, KY 41042

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Peter Lee, PhD

Edited by:

Kerry Nenn, BSW

Reviews of NorthKey Community Care – JE Willett Treatment Center

3.2/5 (30 reviews)

Google Reviews

3.2 (30 reviews)

1 month ago

2 months ago

4 months ago

Jasmien curry

5 months ago

this place has no idea what they re doing. awful communication between staff

Alicia Branch

10 months ago

My therapist Jetona and the nurse practitioner Lorie are amazing. I was going through a really hard time for awhile and would get back to me almost immediately when I reached out. And also one of the women from the front desk did too when I was having problems with the pharmacy and there was a miscommunication. I appreciate all of you. Your diligence has made a difference for me.

LaCherese Brient

I just called to see about getting an appointment with a Behavioral Nurse that show on google as working there. The receptionist was like I don't know of anyone by that name working here. I said ok she said let me check ...then just within seconds says we used to have someone here by that name but they are not here anymore. Duh! Not a good experience for a first time call.Guess we will try somewhere else. Not can I help you with maybe getting an appointment with another person do you have a question. Horrible customer service.

L.H.

1 year ago

I've been a PT at North Key for years, I see a counselor and a nurse practitioner. When my Ins. coverage changed I needed to apply for financial assistance. I asked at the front desk at my appt, she gave me a Nkey business card. (?) I called the billing office and between several periods of being on hold, she told me to bring my documents to my next appt and give them to the provider. I did, and she had no clue what to do with them. She gave me the name of a person in the Financial office to call and I left 2 msgs for her to please contact me, but she never did. I haven't seen my counselor since March, and it's almost July. They Don't care at all about their patients. And people wonder why, despite ALL of the Federal funding these places receive, there continues to be a Mental Health Crisis in our country. I guess as long as North Key employees are getting paid, the care of their patients isn't something they're interested in. If at all possible, Please look elsewhere for Mental Health Services. And to add insult to injury, the receptionist Always refers to me as "Hon". Incredibly unprofessional and disrespectful.

Katie M

Jullia Stevenson is absolutely amazing

Clara Rhenals

I just spoke to a very caring and understanding employee, Renee. She made my day go so much better. Thank you, Renee.

The Creecher

I will preface that I ve not received care at this facility. I ve been in care for 2 years and yet to get treatment. I ve heard great things about the therapist, so this rating doesn t go to the care northkey provides. The scheduler are the issue. Who ever the scheduler are through have no knowledge on psychological care. They won t return phone calls, they randomly assign therapist, then you go and find out they aren t trained in severe disorders. The therapists were honest and told me they aren t trained to work with my disorder and don t know why I was scheduled with them. The psychiatrist nurse is amazing but northkey kicks you out after they realize that you don t have a therapist(which again isn t that I m not going, but been in limbo because the schedulers aren t trained to properly put you with a therapist that fits your needs.) since I have Medicare this is my only option to receive treatment, but again it s been 2 years and still no treatment. So now I m lost on what to do, and left worse off than I was 2 years ago.

A Cry In the Dark Ministries

This is the worst place to take your child to!! They are constantly changing counselors can t keep employers and make u wait months to get a new therapist . If you re even a few mins late they won t see you. I pulled all of my kids out of here. It s ridiculous. Not to mention the rude ladies behind the desk checking you in. Lord have mercy don t take your child here!

Amber Phillips

I just wish they would answer the phone. I have to drive in anytime I wish to communicate. Also the turnover is far too high to do anyone any good. We have had nice girls and they need to better their work environments for their own mental health- I get it. This place needs to treat their employees better so they stay.

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NorthKey Community Care – JE Willett Treatment Center