You leave several messages, no one ever calls you back, I called repeatedly and they never answer me.
About NorthKey Community Care
Specialty rehab programs at NorthKey Community Care include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
NorthKey Community Care has received accreditations from The Joint Commission.
Latest Reviews
I've been to several northkeys I'll say here they have always been nice at front desk . My son has seen Shelby for a while now but today was told it's her last day . I'm very sad , shes always went above and beyond her job to help my boy who deals with schizophrenia/ bipolar . He doesn't care for most therapist / counselors but he really likes her . He feels safe talking to her . Since we have been going there I see a huge difference in my son . She actually listens to what his father and I have to say. She genuinely cares for her patients .. I'm not sure that we will continue going to Northkey because she was the main reason we stayed I'm also not sure why she's leaving but I hope Northkey didn't let one of the better ones go . You can't fake empathy . She's a kind soul and she'll be missed . Five stars for Shelby
Very good for therapy. Helpful and multiple approaches based on your needs
The Front desk Service never answer the phone they be sitting right there some of them are rude in unprofessional some of them lack at communication. You would be waiting for all most for 30-40 minute wait
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.4 / 10
Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.
Intensive Outpatient Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. NorthKey offers intensive outpatient services for adults who are using alcohol and/or drugs. Their intensive outpatient program follows evidence-based treatment protocols and is based on the best methods of promoting sobriety and recovery.
Aftercare Support Rehab aftercare programs ensure clients' access to continuing care after the completion of intensive inpatient treatment. Outpatient care is often considered a component of drug rehab aftercare, but most clients continue to receive support services after being discharged from formal treatment. Service portfolios are customized to clients' unique and evolving needs and are often designed in collaboration with clients' case managers and care teams. Peer coaching, career counseling, relapse prevention, and 12 step program induction are standard.
12-Step Participants in 12 step programs attend regular group meetings, which are free, anonymous, and open to the public. Most communities offer multiple meetings daily, with specialized formats, including programs for seniors, teens, and families, widely available. 12 step recovery prioritizes participants' spiritual, emotional, and psychological growth and healing to support their sustained sobriety. Participants also receive one-on-one mentoring from a self-selected sponsor as they work through the 12 steps of recovery.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Kentucky often starts with detox, then includes inpatient or outpatient treatment, and continues with aftercare support. Specific methods used during each of these phases varies, but often include individual and group counseling, medication, and recreational therapies.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy provides you with a safe space to work through a trauma that you witnessed or experienced. Trauma informed therapy supports you to understand your emotional and physical responses and develop healthier coping mechanisms when exposed to triggers in the community. This improves your sense of self confidence and empowerment.
NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Amenities
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Private Setting
Staff & Accreditations
Staff
Dr. Owen Nichols
CEO
Rob Vonckx
Chief of Operations & Talent Management
Art Jones
Chief of Business Management & Development
Jennifer Miller, LCSW
CMHC Project Director & Chief of Clinical Services
Jessica Ellis
Chief Integrated Care Officer
Christy McGovern
Lead Manager of Performance Monitoring
Lynda Brewer
Lead Manager of IDD Services
Sierra Reeves
Lead Manager of Community Support Services
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(859) 578-3200 
12 East 5th Street
Newport KY, 41071
Get Help Now - 859-592-2997
Who Answers?
Who Answers?
