NorthKey Community Care – Columbia Street

718 Columbia Street Newport, KY 41071
Outpatient

About NorthKey Community Care – Columbia Street

NorthKey Community Care – Columbia Street, located in Newport, Kentucky is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at NorthKey Community Care – Columbia Street include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at NorthKey Community Care – Columbia Street will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

NorthKey Community Care – Columbia Street has received accreditations from The Joint Commission.

Latest Reviews

Tonya
8 months ago on Google
5
I've been to several northkeys I'll say here they have always been nice at front desk . My son has seen Shelby for a while now but today was told it's her last day . I'm very sad , shes always went above and beyond her job to help my boy who deals with schizophrenia/ bipolar . He doesn't care for most therapist / counselors but he really likes her . He feels safe talking to her . Since we have been going there I see a huge difference in my son . She actually listens to what his father and I have to say. She genuinely cares for her patients .. I'm not sure that we will continue going to Northkey because she was the main reason we stayed I'm also not sure why she's leaving but I hope Northkey didn't let one of the better ones go . You can't fake empathy . She's a kind soul and she'll be missed . Five stars for Shelby
ben hambley
1 year ago on Google
5
Very good for therapy. Helpful and multiple approaches based on your needs
Ms Im mekka Mekka
1 year ago on Google
1
The Front desk Service never answer the phone they be sitting right there some of them are rude in unprofessional some of them lack at communication. You would be waiting for all most for 30-40 minute wait
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Accepted Insurance

NorthKey Community Care – Columbia Street works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. NorthKey offers intensive outpatient services for adults who are using alcohol and/or drugs. Their intensive outpatient program follows evidence-based treatment protocols and is based on the best methods of promoting sobriety and recovery.
aftercare iconAftercare Support
Case Management helps you manage your recovery plan and also helps you access other needed resources in the community. Their case manager meets with you to help you evaluate your service need, to help you develop your individualized treatment and recovery plan and acts as a coach to encourage you along your plan. Your case manager meets with you at scheduled times, helps monitor your progress and quality of services received and assists you in making connections with other supportive community resources important for your recovery process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.

Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (859) 308-5980
Building icon

718 Columbia Street
Newport, KY 41071

Reviews of NorthKey Community Care – Columbia Street

3.6/5 (9 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (9 reviews)
Christine Helms
6 months ago
5

Tonya
8 months ago
5

I've been to several northkeys I'll say here they have always been nice at front desk . My son has seen Shelby for a while now but today was told it's her last day . I'm very sad , shes always went above and beyond her job to help my boy who deals with schizophrenia/ bipolar . He doesn't care for most therapist / counselors but he really likes her . He feels safe talking to her . Since we have been going there I see a huge difference in my son . She actually listens to what his father and I have to say. She genuinely cares for her patients .. I'm not sure that we will continue going to Northkey because she was the main reason we stayed I'm also not sure why she's leaving but I hope Northkey didn't let one of the better ones go . You can't fake empathy . She's a kind soul and she'll be missed . Five stars for Shelby

ben hambley
1 year ago
5

Very good for therapy. Helpful and multiple approaches based on your needs

Ms Im mekka Mekka
1 year ago
1

The Front desk Service never answer the phone they be sitting right there some of them are rude in unprofessional some of them lack at communication. You would be waiting for all most for 30-40 minute wait

Renee King
2 years ago
1

Not a crisis hotline just rings so if you risk this phone will not help

Hannah Sweetland
2 years ago
5

Response from the owner2 years ago
Thank you for 5 stars, Hannah!
Mynor Mejia
3 years ago
5

Jibreel Basit
4 years ago
4

Very friendly staff. Every one is easy to talk with and always willing to help.

Kathy Robison
6 years ago
1

You leave several messages, no one ever calls you back. It's like a revolving door when it comes to keeping Therapist, I've had 3 different therapist in last year. I keep calling to see if they have hired anyone yet, they never call back, ever!! I call in for my refills and the pharmacy try's too and it takes days, but I have to call repeatedly to the pharmacy to get an answer, but Northkey won't call you back. It's really gone down hill on the employees. I was reading employees rating site and the reveiws were worse then mine.

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