Northern Arizona VA Health Care System

Prescott, Arizona

500 North Highway 89
Prescott, AZ 86313

(928) 445-4860
3.59 (112 reviews)

About Northern Arizona VA Health Care System

Bob Stump Department of Veterans Affairs Medical Center is part of the Northern Arizona VA Health Care System. They're located in Prescott, Arizona. They provide primary care treatment and various specialty healthcare services. These include mental healthcare, smoke cessation and care for homeless veterans.

Their mental health care helps veterans tackle common psychiatric conditions like PTSD through personalized therapy. They equally address addictive behavior and substance misuse and co-occurring conditions. The latter is when some simultaneously struggle with both mental health and substance addiction.

The facility aims to provide you with tools and resources to better manage these conditions. You’ll really appreciate their confidential and personalized approach to outpatient mental health treatment. They offer consultation and individual and group therapy. These therapeutic interventions may use clinically proven models like cognitive behavioral therapy (CBT) to help you recognize and change negative thought patterns influencing your behavior challenges. They also teach you how to better cope with these challenges, prevent relapse and build a strong foundation for lasting healing.

The best part is that you can access these therapies at home via their secured telehealth support. This includes video conferencing and home telehealth services. They provide secure stores and forward telehealth. This helps to securely send or receive your health information to and from their facility.

This facility can equally assist you in overcoming smoking and tobacco addiction. They may use meds approved by the FDA for managing nicotine withdrawal and the urge to smoke. They may equally provide in-person and phone counseling to support optional nicotine replacement therapy prescribed by your primary care doctor.

Their homeless veteran’s care can be a lifesaver if you’re homeless or on the verge of becoming homeless due to substance misuse. You can receive transitional or permanent housing, job training and financial support. The program equally offers treatment for substance misuse and life skill development. More supportive services are available through their social work. They even offer services for LGBTQ+ veterans in a safe and affirmative environment. This includes substance use treatment, hormone therapy and HIV/STI testing and treatment.

Another great thing about this clinic is that they’re affordable and have flexible payment options to make treatment accessible for everyone. They accept Medicare, Medicaid and TRICARE. Financial help may be available via VA financial hardship assistance to help you pay for treatment if you’re struggling financially. You may even get transportation assistance to and from your appointment.

Dollar icon Payment Options

  • calendar iconPer session
  • self-pay iconSelf-pay options
  • shield-cross iconPrivate insurance
  • military iconMilitary insurance
  • medicare iconMedicare
  • free iconFree
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

User icon Programs

adult-program iconAdult program

elderly iconElderly program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • desert iconDesert setting
  • car iconPrivate transportation
  • acupuncture iconAcupuncture room

Shield icon Insurance

Our Policy: Northern Arizona VA Health Care System works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

medical-detox iconExperiential Therapy

Recreation Therapy provides a broad range of activities and programs to assist Veteran patients with learning how to best use their spare time, how to cope recreationally with injuries and how to select positive recreational activities. Many of their recreation therapy programs, such as yoga and adaptive kayaking, are conducted on their medical center campus. This includes their annual Veterans Creative Arts Festival. However, some programs, such as their annual fly fishing program and wheelchair basketball, are held off campus.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

life-skills iconLife Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition and Food Service is committed to providing the best quality customer service to improve the health and satisfaction of their Veterans and their families. Nutrition and Food Services prepares and provides nutritious meals, snacks and nourishments to their inpatients, outpatients and long-term care residents. Their inpatient Dietitians review patients' nutritional status and assist Veterans in meeting their nutritional goals to aid in their recovery. Their outpatient Dietitians provide a variety of services including individualized nutritional counseling, group classes on a variety of topics, weight management classes and diabetes education. Tele-Nutrition is also available.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 240375

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2158

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Phone icon Contact

Phone icon (928) 445-4860
Building icon

500 North Highway 89
Prescott, AZ 86313

Call Now - Help is Available
Get Help Now - 602-428-2921
Question iconSponsored
Fact checked and written by:
Chika Uchendu
Edited by:
Peter Lee, PhD

Reviews

3.59 (112 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (111)
Accomodations & Amenities
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Overall Experience
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3

They offer quality service, and the staff is friendly and caring. Sadly, most of the times they are overcrowded and the waits for appointments are longer than they should be.

Reviewed on 2/18/2019
Overall Experience
Date Submitted

Google Rating

3.6 (111 reviews)
S S
2 months ago
5

Awesome, is the one word that describes our visit. With no holds bar the nurses and doctors here are the true definition of the Hippocratic Oath, and then some. When you willingly put the physical health of a loved one in the hands of someone that you've just met, trusting in them to do what you cant, it's probably the hardest thing in life. Here at the Prescott VA I've never felt so at ease, as they treat you as well as your veteran loved one like family.Sincerely Tisha & TJ

_ XDXC _
2 months ago
1

Jack Stone is so incompetent he will eventually bring a congressional hearing on how poorly the VA treats its patients. It is very scary that they allow someone who is so terrible at treating veterans that his negligence will cause a death sooner than later.

Calais
4 months ago
5

Jay Adams
5 months ago
1

Prescott VA is a shining example of why veteran health care should be privatized. Predominantly, the most incompetent group of miscreants you could assemble. Depending on this facility is a life-threatening experience. You cannot even meet with Steve Sample to discuss the problems and shortcomings of this facility. They will not expose or admit to flaws in the system. Their results are perfect in their opinion. The VA is constantly posting signs and reminding about mental health and suicide among vets, then vets are saddled with a shoddy facility like this one. Patients are kept from doctors. Getting to see one is a real rarity. NP's and PA's run the place. It is no wonder the majority of veterans seek medical care elsewhere. As long as the VA can pidgeonhole you, you can receive minimal maintenance care. It takes seven or eight people in their bloated system to provide minimal care. Grossly wasteful of taxpayer dollars. Apparently, not all of the problems of the VA health care system were in Phoenix. Prescott VA needs the same type of objective examination to expose and correct the multitude of inadequacies. There are only two possibilities; either they try to harm patients, or they are that blatantly incompetent!

Michael Burns
6 months ago
5

Douglas
8 months ago
1

The VA itself is great. The VA police on the other hand not so great. There needs to be a handicap sign in order for it to be enforced. The law was changed many years ago and for good reason. If it's just painted, it could be covered by snow, it could have fresh sealer, there are many ways it could be covered. Well I got a ticket for parking in the one spot that doesn't have a sign. It's no longer a handicap spot as they updated the parking lot and added a bunch new handicap spots, with signs of course. I even told the cop what the law is and why and she said "oh you're going to argue it over a technicality?" Like really? Just ignorant and totally uncalled for. Her life must suck so bad, she has to ruin other people's. Shame on her.

Patrick Phinney
9 months ago
1

Ah NAVAHCS....I've rated as the best in the past, but now!?I just question why it would take 4 months to get an appt with mental health. That's about 640 hours from August when I asked for an appt. I realized after ruminating about this for a month....if I said I was going to stick a gun in my mouth, they would be right on it. The overriding problem is too many uncaring civilians at the VA

John Novak
10 months ago
5

Ani Lyne
11 months ago
1

I am not a Veteran, but my boyfriend is. I have a question that I'd like answered. Why during Trumps administration and during Covid were there guards at the gate keeping those who would do harm out and now the gates are wide open? Anyone can go through and do damage to our Veterans and those working there. Why are we not protecting our own and yet pay millions of dollars to outside countries to protect them??????

Dale Sandblom
1 year ago
5

The emergency room is absolutely fabulous! Courteous and attentive. The best VA I've ever been to. My current doctor has saved my life.

Alex V
1 year ago
5

Best VA hospital I've ever been to, hands down.

Calvin Guy
1 year ago
5

Can I transfer from Phoenix to here? my doctor can't speak English and I don't know Arabic. He almost killed me

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