Laurelwood | Inpatient Behavioral Health Facility

200 Wisteria Dr Gainesville, GA 30501
DetoxInpatientOutpatient
Northeast Georgia Medical Center - NGMC - Laurelwood GA 30501

About Laurelwood | Inpatient Behavioral Health Facility

Northeast Georgia Medical Center NGMC - Laurelwood is a private nonprofit mental health and drug and alcohol addiction facility in Gainesville, Georgia. Laurelwood offers inpatient treatment to adults and teens ages 12 through 17. Laurelwood's average stay is between three and five days and is focused on rapid stabilization.

When you’re new to a treatment program, you may feel intimidated about what you don’t know. Even with friendly and supportive staff explaining the process and methods used, it’s easy to feel like you’re going through steps without much input. Laurelwood’s program, however, makes you part of the treatment team.

During your stay at Laurelwood, you’ll work alongside your care team to develop your treatment plan. I like this approach because no one has a better perspective on what you’re experiencing than you, and your perspective can help guide staff through what types of treatment will benefit you most. As part of the team, your input can shape and change what types of therapy you participate in, so you’ll have more involvement and investment in the process overall.

Facility Overview

Bed icon 54
Number of Available Beds

Latest Reviews

Cameron Bridwell
2 weeks ago on Google
5
I had a scheduled biopsy in the blue tower. Everything went very smoothly. I just had to write this review because my nurse was absolutely amazing. She told me her name was Maci. (Macy or Maci) she is everything a nurse should be. She was so kind to me, and even held my hand throughout my procedure since I was so nervous. Thank you again. that meant the world to me.
Response from the owner2 days ago
We are so glad your nursing staff was kind to you and able to help you through your procedure. Thank you for sharing your experience!
John Browning
2 weeks ago on Google
1
I lost my prescription glasses while in the ER. When transported to my room all belongings are supposed to go with you . The ER said no glasses came from my staging area. The lost and found Dept (A joke ) just tosses me around from dept to dept. it s been a month and there s video of me coming in wearing my glasses. I don t expect to get a thing .. I ll have to pay out of pocket to get prescription glasses. I ll probably find them in a pawn shop downtown ..
Response from the owner2 days ago
John. We understand the need of prescription glasses and hope we may find a means of returning them to you. If you would like further updates, feel free to contact our patient relations department at 770-219-2998.
Felicity Harrell
2 weeks ago on Google
4
Had a great delivery experience overall mainly I should say. 80% great service goes to the after care nurses and doctors. They were friendly, knowledgeable, patient and accommodating. We were very appreciative of this. The 20% goes to the pre care nurse who tried to do my iv, she stuck me so bad I had to huge purple bruise on my arm that took week in half to heal. She also didn't use gloves as diligently as the other nurses. Also when informed I preferred not to get vac shot since I was pregnant. C section doc made the comment " are you sure because now we have to put on an extra mask etc. People wishes should be honered without that I feel, I'm preg and already had complications and was not confirty with getting a shot as well. Also there was one one nurse who completely ignored my husband she would only speak with me and ask if I needed anything whenever he asked a questions she would direct the answer to me only. Her energy was completely different from all the other staff I understand respect and her maybe trying to be respectful,but it was weird, always, and very unpleasant not to include him when this was an experience for us both. Also when the baby was due for circumcision they said it wouldn't take a long time, so we waited patiently as instructed, bit he didn't come back in the confirmed tome. We had to call and check with the nurse on where he was to be told oh, well we went ahead and took him for his hearing test. It would have been nice to be informed where your child is being taken once so much time passes with no word.Lastly trash, we had to reqt the trash be removed after a few days.other than that the experience was pleasant.
Response from the owner2 days ago
Thank you for sharing your experience with us. We hope we may make patient experiences 100% positive in the future and sharing your story with us is how we may do that.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Location

Accepted Insurance

Laurelwood | Inpatient Behavioral Health Facility works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients enrolled in an intensive outpatient program (IOP) travel to treatment centers for specialized care multiple times per week. Intensive outpatient treatment allows clients to receive robust care while continuing to live at home. Most programs require between nine and 20 treatment hours per week, with the frequency and intensive of sessions decreasing as clients stabilize. Services generally include a combination of addiction counseling, medication assisted treatment (MAT), recovery-focused life skills training, and holistic therapies.
aftercare iconAftercare Support
Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Daniel Tuffy, MBA, FACHE, CMPE

President and CAO

Bedri Yusuf, MD, MBA, FACP, SFHM

Chief Physician Executive

Bobby Norris, MBA-HC

VP of Operations

Steven Rubin, MBA

VP of Strategic Operations

Katrina Bailey, RN, BSN, MBA-HC

Administrative Director of Outpatient Neurosciences and Interventional Pain Medicine

Nicholas Benton, MHA, CPRP

Executive Director of Physician Eterprise Services

Todd Blackburn, MBA

Administrative Director of Primary Care

Lisa Hernandez

Executive Director, Physician Services Revenue Cycle

Lee Hix, MBA, EMT-I

Director, Ambulatory Academic Medicine

Kelsey Keith, BSPH, PCMH CEC

Director of Population Health

Tammy Soles, MSN, RN, CNL, NEA-BC

Director of Clinical Care and Staff Development

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Georgia

Contact Information

Phone icon (770) 219-3800
Building icon

200 Wisteria Dr
Gainesville, GA 30501

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Laurelwood | Inpatient Behavioral Health Facility

3/5 (838 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Cameron Bridwell
2 weeks ago
5

I had a scheduled biopsy in the blue tower. Everything went very smoothly. I just had to write this review because my nurse was absolutely amazing. She told me her name was Maci. (Macy or Maci) she is everything a nurse should be. She was so kind to me, and even held my hand throughout my procedure since I was so nervous. Thank you again. that meant the world to me.

Response from the owner2 weeks ago
We are so glad your nursing staff was kind to you and able to help you through your procedure. Thank you for sharing your experience!
John Browning
2 weeks ago
1

I lost my prescription glasses while in the ER. When transported to my room all belongings are supposed to go with you . The ER said no glasses came from my staging area. The lost and found Dept (A joke ) just tosses me around from dept to dept. it s been a month and there s video of me coming in wearing my glasses. I don t expect to get a thing .. I ll have to pay out of pocket to get prescription glasses. I ll probably find them in a pawn shop downtown ..

Response from the owner2 weeks ago
John. We understand the need of prescription glasses and hope we may find a means of returning them to you. If you would like further updates, feel free to contact our patient relations department at 770-219-2998.
Felicity Harrell
2 weeks ago
4

Had a great delivery experience overall mainly I should say. 80% great service goes to the after care nurses and doctors. They were friendly, knowledgeable, patient and accommodating. We were very appreciative of this. The 20% goes to the pre care nurse who tried to do my iv, she stuck me so bad I had to huge purple bruise on my arm that took week in half to heal. She also didn't use gloves as diligently as the other nurses. Also when informed I preferred not to get vac shot since I was pregnant. C section doc made the comment " are you sure because now we have to put on an extra mask etc. People wishes should be honered without that I feel, I'm preg and already had complications and was not confirty with getting a shot as well. Also there was one one nurse who completely ignored my husband she would only speak with me and ask if I needed anything whenever he asked a questions she would direct the answer to me only. Her energy was completely different from all the other staff I understand respect and her maybe trying to be respectful,but it was weird, always, and very unpleasant not to include him when this was an experience for us both. Also when the baby was due for circumcision they said it wouldn't take a long time, so we waited patiently as instructed, bit he didn't come back in the confirmed tome. We had to call and check with the nurse on where he was to be told oh, well we went ahead and took him for his hearing test. It would have been nice to be informed where your child is being taken once so much time passes with no word.Lastly trash, we had to reqt the trash be removed after a few days.other than that the experience was pleasant.

Response from the owner2 weeks ago
Thank you for sharing your experience with us. We hope we may make patient experiences 100% positive in the future and sharing your story with us is how we may do that.
Patricia Young
2 weeks ago
1

This hospital serves the worst food to it's patients. Their nutritionist needs to go back to school. They don't care if their patients live or die.

Response from the owner2 weeks ago
Patricia, we apologize for your poor experience. If you would like to speak with us more on this topic, please contact us at 770-219-2998.
Khristina Schiller
3 weeks ago
1

Hey I had my twin son kidnapped out of the hospital when my kids were born one of them did not come back to me in the hospital room I m getting the doctors the let this happen to me I m pissed there losing there jobs

Response from the owner2 weeks ago
Khistina, please contact our patient relations department at 770-219-2998 so we may address this concern.
W�ls�n
4 weeks ago
5

You will be treated like a king/queen. Thank you for caring for your patients

Response from the owner2 weeks ago
We appreciate your high praise and are glad you felt you were cared for so well!
Marie Rosanne Statham
1 month ago
1

Poor etiquette and lack of respect

Response from the owner2 weeks ago
We apologize for not meeting your expectations. If you would like to go into more detail with us, please feel free to call us at 770-219-2998.
Freweini Ghiorghis
1 month ago
5

Response from the owner2 weeks ago
Thank you for your positive review!
FP
1 month ago
2

Response from the owner2 weeks ago
We apologize for not meeting your expectations. We would like to know how we may do better for you. If you could, please contact us at 770-219-2998.
Cindy Stamey
1 month ago
1

Worst hospital everrrr!! Some of the staff are rude!! Went to the ER and we are still here,we have been here for 12 hours and still going!!

Response from the owner2 weeks ago
Cindy, we apologize for the poor experience. If you would like to speak with us further about this, please call us at 770-219-2998.
George Hiteshew
2 months ago
5

Great experience from start to finish. Was airlifted then taken care of by everyone. Great staff. THANK YOU GUYS!!!Will write longer review later.

Response from the owner2 weeks ago
Thank you for the high praise, George!
Bob Holmes
2 months ago
1

This place is terrible reminds me of the Va and the way they treat us veterans. My wife s surgery was scheduled for 920 and 10 they come in and tell us it s pushed back to 130 well 130 came and went and nobody I mean no body has folllowed up with us! Do yourself a favor and go to northside cumming better service better people better care everything is better there I ll never use this place again for anything. If I could have given negative stars it would be 100 megative

Response from the owner2 weeks ago
We apologize for the inconvenience. If you would like to speak more on this visit, please call us at 770-219-2998.
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