Norris ATC

Norris ATC

1742-1770 South Ave Rochester, NY 14620

Inpatient

About Norris ATC

The John L. Norris Addiction Treatment Center in Rochester, New York, is a state operated mental health care and addiction recovery facility. They offer high intensity inpatient treatment, including medical detox, for adults. Sliding scale payment schedules are available and no county resident will be turned away due to an inability to pay.

They specialize in patient stabilization and assisting people who may require a higher level of care that includes round the clock clinical supervision. Specialized programs are available for families and persons with hearing impairments.

They offer individualized care that’s focused on community reintegration and relapse prevention. Life and coping skills training are also included.

I like that their programs also connect clients to other resources in the area, like vocational training. They help people experiencing homelessness to transform their lives while addressing mental health concerns.

Certain conditions must be met before clients are eligible for admission. A patient at their residential facility must have no other suitable living option for recovery and must be diagnosed with a mental health condition or addiction disorder that requires 24 hour clinical supervision.

Latest Reviews

Melanie Gorsch

6 months ago on Google

D B. Lied to me. She replaced my real Drs meds with her own with the promise that when I left id get mine back. A lie.

Madison Pownall

9 months ago on Google

Only stayed for 5 days before leaving. Phone calls were only allowed to be made with permission from a counselor who was never available. Only met individually once in the 5 days there.Men and women were separated, but it made things more uncomfortable than anything. Women are forced to be escorted everywhere in the facility while men are allowed to walk freely from room to room. Keeping women in smaller areas than the men and restricting mobility made the whole experience feel like a prison and was not therapeutic.Was told art classes were available, but upon arrival was told otherwise. Ceramics classes were canceled, despite have the materials available. Men were also receiving more opportunities for activities compared to the women.Some staff were rude and condescending. Especially considering the circumstances to wind up here you would expect to be met with more empathy rather than patronization.Hopefully they can fix these issues and offer a better program in the future. Some of the staff were friendly. The therapy dogs were awesome.

Nicholas

10 months ago on Google

Went in the winter. Extremely cold in the building and especially at night when trying to sleep. Small space, not a lot to do. Staff was fine. Would not go back

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.9 / 10

Gallery

The facilities at Norris ATC on South Ave in Rochester, NY 1

Location

Accepted Insurance

Norris ATC works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Contact Information

(585) 461-0410

Website

1742-1770 South Ave
Rochester, NY 14620

Get Help Now - 585-708-2153

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Reviews of Norris ATC

2.4/5 (11 reviews)

Google Reviews

2.4 (11 reviews)

6 months ago

9 months ago

10 months ago

ZeBlackForest2

1 year ago

Building is cold in winter and hot in summer. Hospital grade food, not bad though. Bored me to tears

Carol Thompson, EA

2 years ago

Rehab. Volunteered for an evening.

Elyse Twichell

I sent my mother here for help, she checked herself out after 4 days. People screaming, no groups, no structure. This is not a therapeutic environment and would not recommend sending your loved ones here.

Jordan Dutervil

This place save my life and I will forever be grateful for the staff thier thank you

roxanne s

3 years ago

My son came back a changed person I give 5 stars!

Jason Paul

This place was very unprofessional

Christy Lynn

5 years ago

This rehabilitation center took me in and completely overlooked many factors. I wasn't searched, I wasn't urine tested. I wasn't shown around nor given any daily living essentials such as toothpaste, deodorant or anything for body care, not to mention shower shoes. I was shown my room by a client and I was then given food and my suboxone. Within the first week I had to find my counselor, and learn the schedule by asking clients. I wasn't given any phone calls or the opportunity to speak with my legal affiliation. I began doing my own workbooks to learn and work my program. AA provided me with reading material and a text book. NA did the same. The 'program' offered at Norris consisted of a lecture in the morning and a women's group following. Fellowships visited at night, in the meantime the clients.were left to a dining area and a bathroom with a small living area. The rooms were locked during the day and we were fed 3 times daily with a snack in between. There wasn't much direction or consistent counseling. I wasn't provided a treatment plan until 20 days in. My family didn't receive mail correspondence nor I them. The communication process with the public was nil to say the least. I also have discovered that my follow up care was compromised with communication after I was discharged. I'm extremely affected negatively by these actions. This place isn't for anyone in need of sincere help.

Melissa Catalino

6 years ago

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