Norfolk Community Services Board

7460 Tidewater Drive
Norfolk, VA 23505

Norfolk Community Services Board VA 23505

About Norfolk Community Services Board

Norfolk Community Services Board is an organization that provides case management for residents of Norfolk, Virginia, who have substance use needs. The organization started in 1969 and currently helps over 9,000 residents. The case management program helps individuals dealing with substance abuse and their families get access to the resources they need.

Some of the resources that a client can be provided are life skills education for independent living and transportation services for supporting the plan of care. Patients will also be guided towards accessing detox, residential and supportive housing services. The goal of the case management program is to improve the lives of clients with co-occurring or substance use disorders.

One of the things I like most about Norfolk Community Services Board is they have case management services specifically designed for women struggling with substance use. They assist pregnant women with getting into the Southeastern Family Project residential treatment program. They also help guide female clients to employment counseling and job placement services, mental health services, and health education. The supportive housing case manager assists in finding temporary housing for individuals enrolled in substance abuse services.

Clients are also assisted in finding employment in order to transition to independent housing within five months. For detox, case managers will assess an individual’s eligibility to receive placement in a facility. The staff will contact multiple facilities and medical professionals to find bed space and conduct discharge planning. Your case manager will also help individuals with avoiding relapse and provide support to assist them with resolving any crises.

Latest Reviews

Johnnie Big Yang McNeil
1 year ago on Google
5
They saved my life! And for that, thank you. God bless.
Tina Hernandez
2 years ago on Google
4
Used to go here and had nothing but a great experience. I was pregnant and they got Me in quickly, offered Me a mothers group that gave me free baby items while I was in fhe program, staff was nice ..just don't miss groups or they will immediately taper you every day and kick you out for atleast a month which led me back into addiction..thankfully I am sober now without needing maintenance so blessing in disguise..they helped wake me up..only give 4 stars cuz it could of went way worse..not everyone is so lucky as I was
Julia Hannah
2 years ago on Google
1
I got the absolute worst treatment at this facility. They were much more about controlling people vs actually helping them. A lot of their policies were completely counterproductive to recovery.

Location

Accepted Insurance

Norfolk Community Services Board works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.
12-step icon12-Step
Once involved in a 12 step recovery program, clients can commit to a model of life-long recovery rooted in spiritual growth and intensive peer support. 12 step meetings are anonymous, peer-led, free, and accessible day and night, year-round, in most communities. Self-selected sponsors provide one-on-one coaching as participants work through the steps of recovery. These steps are based on spiritual principles used to address the origins of the addiction and to encourage self-compassion, forgiveness, acceptance, and accountability.
heart-hands iconIntervention Services
A drug intervention in Virginia requires careful planning and execution. Due to complex family dynamics, intervention services are often necessary to help families successfully navigate the process. An intervention specialist can help family members plan what they will say and then facilitate the conversation. This expert also educates everyone involved about addiction, enabling behaviors, and treatment options.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Virginia use individual therapy to focus on addiction related challenges as a necessary part of their drug and alcohol addiction treatment. Your therapist guides you in developing coping strategies, setting realistic goals, and building a strong foundation for an improved quality of life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family therapists work with all members of the family to understand the roles they play in the addiction dynamic. Addressing these patterns is crucial to developing healthier ways to interact and support each other, as well as contributing to a more effective recovery for their loved ones.

Amenities

  • basketball iconBasketball Court

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (757) 756-5600
Building icon

7460 Tidewater Drive
Norfolk, VA 23505

Edited by:
Peter Lee, PhD

Reviews of Norfolk Community Services Board

3.61/5 (10 reviews)
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Reviews

1

Instead of helping me I felt like they affected me negatively. There are to many patients compared to the amount of therapists and staff members that work here. My treatment was poor and mediocre and that is why I give them a 1 out of 10 review.

Reviewed on 1/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (9 reviews)
Johnnie Big Yang McNeil
1 year ago
5

They saved my life! And for that, thank you. God bless.

Tina Hernandez
2 years ago
4

Used to go here and had nothing but a great experience. I was pregnant and they got Me in quickly, offered Me a mothers group that gave me free baby items while I was in fhe program, staff was nice ..just don't miss groups or they will immediately taper you every day and kick you out for atleast a month which led me back into addiction..thankfully I am sober now without needing maintenance so blessing in disguise..they helped wake me up..only give 4 stars cuz it could of went way worse..not everyone is so lucky as I was

Julia Hannah
2 years ago
1

I got the absolute worst treatment at this facility. They were much more about controlling people vs actually helping them. A lot of their policies were completely counterproductive to recovery.

CHRISTY C.
4 years ago
1

I DO NOT RECOMMEND this clinic! I was there for a year. Never asked to raise my dose, only decresed....until a YEAR IN. Somehow, I had a SEVERE withdrawal reaction 3 WEEKS AFTER I HAD DECREASED 2 MGS!( which was strange because I had been voluntarily decresing for a year from 90 mgs to 32 mgs without hvng such severe symptoms) The first 2 weeks after my last decrese I had no severe symptoms but in the 3rd week( which wld be waay after symptoms should appear) I began having severe withdrawal symptoms. It TOOK THEM A WEEK AND A HALF AFTER I PUT IN MY PAPER WORK TO RAISE MY DOSE!! Obviously, that DOES NOT HELP ANY ADDICT FROM GOING ON THE STREET FOR RELIEF( Which is the WHOLE POINT OF THE CLINIC, ISNT IT?) soo, after I had to use and got my failed pee test back... they botched my lab reports. They had marked me as using cocaine ( I did NOT) AND DIDN'T EVEN HV THE POSITIVE OPIATE RESULT ON MY CLINIC-PROBATION report. Then after being there A YEAR, THEY GAVE ME 3 "NEW PAITIENT" info pkgs in a month and a half, told me my counselor didn't work there when I tried repeatedly to schedule my sessions. Idk whats going on there but be sure to BE YOUR OWN ADVOCATE there!

Darrel DRJ
6 years ago
5

Laura W
6 years ago
5

Tracey Fentress
6 years ago
5

Randy Martin
6 years ago
5

Great place

Jennifer Colvin
6 years ago
4

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