Portland Metro Treatment Center

16420 Southeast Division St
Portland, OR 97236

New Season - Portland Metro Treatment Center OR 97236

About Portland Metro Treatment Center

New Season – Portland Metro Treatment Center is an opioid addiction and recovery center in Portland, Oregon. They provide outpatient addiction treatment and medication assisted treatment. They accept Medicare and many major insurance providers.

Their outpatient program consists mostly of counseling and medication assisted treatment. You or your loved one might receive individual, group, and family therapy, medically supervised withdrawal, medical exams, and referrals. You’ll also learn why you became addicted, what your triggers are, and how to establish a relapse prevention plan.

Their medication assisted treatment program offers FDA-approved medications to lower the potential for drug misuse, decrease physical symptoms, and curb cravings. Their staff may prescribe methadone, buprenorphine, and Suboxone. Medication is managed as treatment progresses. Counseling is also provided, to address the mental and emotional aspects of addiction while the medications treat the physical aspects.

Latest Reviews

Tasha Thomas
4 weeks ago on Google
5
I have been to allied coda and many other from California to Oregon and this place is the best mat treatment around. The people here are amazing from Wendy the main lady to Marise and Joy and all other o e of the consler that isn't even mine Trisa sent me an email forever changed my life my consler is Joy and she goes above and beyond for me and marise use to be my consler I can just tell u amazing his stories are great and Wendy without her there would be know New Seasons. I can't forget the nurses the people in front just all around no bullshit kinda of place
Stacy C
1 month ago on Google
5
Official customer an would like to say they are doing an excellent job. Wendy the program manager is both compassionate an always listens. Anytime I had any issues at all she was available immediately an handling it with mutual respect. If you want quality care, This is the center for you. Thanks Metro Treatment Center.
Ado Gra i
1 month ago on Google
5
I did intake here originally December 2020, but have courtesy dosed here before. It is by far the best clinic in the Pacific Northwest. Previously I attended several clinics in Seattle.It is important to understand that they are doing the best that they can with the number of people that they have. I have seen job postings for nurses on their website for years. It is not their fault nurses join and leave so abruptly or are hard to find and hire.Then you have the patient count that has steadily been increasing. Most stable patients qualify for take homes fairly fast, so don t expect to have to go daily for too long. There will be days the wait will be long. That s just life. People take vacations. Shit happens. Relax and get your dose.
Response from the owner3 weeks ago
Hello Ado, thank you for leaving a review recommending us to others. We re glad we ve been able to provide you with a positive experience and we appreciate your understanding, and your encouragement of others on their own recovery journeys. We hope to continue working to your satisfaction and we thank you for entrusting us with your care.

Location

Accepted Insurance

Portland Metro Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs provide robust, high-frequency care for clients in early recovery and those at an increased risk of relapse. Clients are generally expected to participate in nine to 20 hours of treatment per week, with the number and duration of sessions decreasing as clients stabilize. Intensive outpatient treatment often combines psychotherapy, including individual, group, and family counseling, with addiction and recovery education. Medication assisted treatment (MAT) and holistic therapies are also common.
12-step icon12-Step
When participating in 12 step programs, clients receive intensive and ongoing peer support as they work through the recovery journey. They're expected to regularly attend 12 step meetings and to select a peer sponsor for one-on-one mentoring. Meetings are free, anonymous, and accessible multiple times a day, 365 days per year, in most communities. Religious affiliation is not required, though these programs are rooted in the belief in a higher power as a foundation of personal growth and long-term sobriety.
heart-hands iconIntervention Services
A drug intervention in Oregon must begin with pre-intervention planning. Intervention services provide a specialist who interviews family members to understand the dynamics involved, including enabling behaviors. Based on this research, the interventionist will develop a plan for the intervention and suggested treatment. Then, the interventionist and family members will conduct the intervention, guided by the specialist. This professional involvement helps improve outcomes for interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Oregon offers a full continuum of care for those struggling with addiction. From detox, to inpatient, to outpatient, to aftercare, Oregon residents can find the support they need for recovery. This treatment empowers individuals to replace drug use with positive alternatives and develop a healthier lifestyle.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive behavioral therapy (CBT) in Oregon is a short term talk therapy method used to treat mental and behavioral disorders. Based on client needs, the therapist may recommend five to 20 sessions. Typically, this form of therapy requires fewer sessions than many other types of treatment.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Viewed as a method of communication rather than an intervention, motivational interviewing is an evidence based approach to rehab treatment in Oregon. The principles of this method have a common sense appeal and are readily applied to many therapeutic programs. Core strategies include acceptance, listening, and summarizing.

During trauma theory, you can explore the impact that traumatic events had on your life in a safe and supportive space. Your therapist will guide you in understanding your emotional and physical trauma responses while helping you to develop better coping skills so you can reclaim your life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training is customized to fit your circumstances and needs. It allows you to rebuild the skills you've lost to addiction and regain control of daily life. It provides the necessary social, psychological, and physical skills you need for recovery.

When you've been using substances long term, this depletes your body of valuable nutrients. During nutrition therapy, you'll take steps to restore your health and learn how to maintain better nutrition. This is an important component of many drug rehab programs in Oregon.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Oregon

Contact Information

Phone icon (503) 762-3130
Building icon

16420 Southeast Division St
Portland, OR 97236

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Reviews of Portland Metro Treatment Center

4.67/5 (84 reviews)
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Reviews

1

They do not treat anyone. They make and keep people addicted to methadone. My girlfriend sought this awful place out seeking advice on how to get off Kratom, which she was on to get off methadone. What does this place do? Put her right back on methadone. Shame on you.

Reviewed on 4/12/2023
5

They treat you like a human being, not a criminal or an, “addict.” They understand the importance of harm reduction. I respect all of their staff immensely. Great job! Keep doing what you are doing!!

Reviewed on 5/22/2019
5

The whole staff works so hard to make the environment healthy, positive, and comprehensive. They have so many resources to help you, this is not your typical rehab where you feel judged and looked down upon. They are always attentive to patients' needs and are always accommo ... Read More

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (80 reviews)
Tasha Thomas
4 weeks ago
5

I have been to allied coda and many other from California to Oregon and this place is the best mat treatment around. The people here are amazing from Wendy the main lady to Marise and Joy and all other o e of the consler that isn't even mine Trisa sent me an email forever changed my life my consler is Joy and she goes above and beyond for me and marise use to be my consler I can just tell u amazing his stories are great and Wendy without her there would be know New Seasons. I can't forget the nurses the people in front just all around no bullshit kinda of place

Stacy C
1 month ago
5

Official customer an would like to say they are doing an excellent job. Wendy the program manager is both compassionate an always listens. Anytime I had any issues at all she was available immediately an handling it with mutual respect. If you want quality care, This is the center for you. Thanks Metro Treatment Center.

Ado Gra i
1 month ago
5

I did intake here originally December 2020, but have courtesy dosed here before. It is by far the best clinic in the Pacific Northwest. Previously I attended several clinics in Seattle.It is important to understand that they are doing the best that they can with the number of people that they have. I have seen job postings for nurses on their website for years. It is not their fault nurses join and leave so abruptly or are hard to find and hire.Then you have the patient count that has steadily been increasing. Most stable patients qualify for take homes fairly fast, so don t expect to have to go daily for too long. There will be days the wait will be long. That s just life. People take vacations. Shit happens. Relax and get your dose.

Response from the owner1 month ago
Hello Ado, thank you for leaving a review recommending us to others. We re glad we ve been able to provide you with a positive experience and we appreciate your understanding, and your encouragement of others on their own recovery journeys. We hope to continue working to your satisfaction and we thank you for entrusting us with your care.
Michelle Smith
1 month ago
2

Response from the owner1 month ago
Hi, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and hope to continue working toward your satisfaction. If you need assistance, please call us at 877-284-7074 so we can better understand your concerns and help you.
Sherrie Davis
2 months ago
1

An official complaint needs to be made about this facility. No matter what time you arrive, you wait several hours to get dosed.How can someone hold down a job? People are already dealing with addiction, mental illness, stress, anxiety, etc. this issue compounds the problem. Many people miss dosing because they can't wait for hours. Then what? Some end up using drugs/alcohol.How is this situation helpful to addicts who are already struggling trying to heal?When people miss dosing are they still charging their insurance? They never provide bills, statements, etc.The facility is so small people are packed in. Is this legal? What about fire codes?Why can't they keep employees? One nurse for hundreds of patients?This is NOT patient care, it's patient ABUSE!I'm surprised there hasn't been official complaints through OSHA, or Medical Joint Commission.I'm not even a patient, but a family member of a patient.

Response from the owner1 month ago
Hello Sherrie, we are committed to providing the best care for our patients and apologize for any inconveniences they may have encountered. We understand that wait times can negatively impact patient care and assure you that we are currently working on ways to improve those wait times across all our centers. One solution we ve been working on is the Mobile Medication Unit (https://www.newseason.com/treatment-services/mobile-medication-unit/), which we hope will serve patients within the next few weeks and help alleviate the stress of dosing lines. The safety and security of our patients is at the top of our priorities list and we endeavor to make changes to ensure we are upholding the highest standard of patient care. Your concerns have been shared with leadership.
Rachel Ashmun
2 months ago
5

Response from the owner1 month ago
Thank you, Rachel! We re happy your experience has been positive. The team at New Season Treatment Center in Portland appreciates you taking the time to recommend us to others.
Mad Dog
3 months ago
1

I don't know what the hell the other people that have rated this clinic is talking about it is the worst average wait time is 2 to 4 hours and can even be longer if you are trying to get your life back together this is not the clinic for you if you have a job or have appointments you will never make it to them all your time will be spent waiting to dose and that is a fact doesn't matter what time you go in either I have gotten there at 8:00 in the morning and sit in a chair waiting to dose until 11:00 or 12:00 so you can see if you had a job or had an appointment there's no way to say that you would make it to your job or to the appointment on time there's just no possible way the average wait time at any other clinic in Portland Oregon is about half an hour very rarely do you ever hear someone had to wait an hour to dose at a methadone clinic in Portland except for this one you have to go and dose everyday no other clinic makes you do that every other clinic will at least give you one take home to start and as far as them taking most the time it's two and even once you've earned a takeout it has to go through a bunch of paperwork and you got to go through a class just to get it so once you've done all the steps to get your take home you're going to have to wait another month or two before you get it this clinic does nothing fast sorry to say this but this is one of the most mismanaged clinics I have ever been to ever!!!!

Response from the owner2 months ago
Hello, thank you for providing us with feedback. Your concerns have been shared with leadership. We apologize about the long wait times you have experienced and we assure you that we are currently working on ways to improve wait times across all our centers. We are committed to upholding the highest standards of patient care and we hope to continue working toward your satisfaction.
Nolan
3 months ago
5

This is specific to a Nurse named Becky. I've been a patient here for several years. I've seen many nurses come and go. Becky is probably the best nurse I've encountered in my multiple years and multiple clinics. My dosing usually takes longer. Becky was not only able to ask and answer questions while working, but she also got what usually takes 10-12 minutes with other nurses here, done in 5 or less. She is efficient, observant and caring; all the things you need in a good clinic nurse. Unfortunately, it seems like she's treated poorly by one of the less effective Nurses and I really hope she stays here for a while. Without her our wait times would skyrocket and so would frustration with how needlessly slow the process takes. God Bless All great Nurses, but for me, today, God Bless Becky.

Response from the owner3 months ago
Hi Nolan, we re sincerely glad a member of our team has made such a positive impact on you and we appreciate you taking the time to share such kind words. We hope to continue working to your satisfaction.
Frank Suck it Puckit
5 months ago
5

I've been going for over a year and a half. If the people didn't treated me with dignity and respect, I wouldn't have stayed. That's what is important right now. They're so fair, beyond boundaries of respect.

Ally&Josh Aden
5 months ago
5

Overwhelming sense of welcoming and openness, without judgement as soon as you walk in

Brian Hardie
6 months ago
5

I love the staff here very much they have been there for me for the bad and good

pam Dawdy
7 months ago
5

A friend would like to thank Wendy , the doctor and nursing staff for their patience, understanding and also the knowledge they share and time they put in helping people.

Response from the owner6 months ago
Hi, we appreciate those kind words and we're sincerely glad the team at New Season Treatment Center in Portland was able to provide the welcoming, supportive environment that all New Season centers aim for. Thank you for taking the time to leave a review recommending us to others.
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