Monte Nido RainRock

41496 McKenzie Highway
Springfield OR, 97478

About Monte Nido RainRock

Monte Nido RainRock, located in Springfield, Oregon is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Monte Nido RainRock include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and inclusive treatment respecting diverse sexual orientations and gender identities.

Patients at Monte Nido RainRock will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. Farm setting provides hands-on activities to foster responsibility and enhance healing through connection with nature. For recreation, patients can use the gym to stay healthy and build a strong foundation for recovery and use the yoga studio to work on active mindfulness and improve flexibility.

Monte Nido RainRock has received accreditations from The Joint Commission.

Latest Reviews

RavensRamen
4 weeks ago on Google
1
Response from the owner3 weeks ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Jamie Smith
1 month ago on Google
1
Too much staff turnover to feel safe or cared for. Staff was disorganized, uncoordinated and sparse. It felt like everyone was just "winging it." Many Recovery Coaches were not informed on procedures or protocol and there were many discrepancies with what was told to clients. My stay here was stressful and traumatic because of these things. I witnessed many clients in distress over being given the wrong medications. Nursing staff from temp agencies would frequently fill shifts (nurses who had ZERO training with eating disorder patients.) One employee was fired during my stay due to aggressive behavior, and one nurse was also fired for withholding medications from clients.To top it off, the meals were FAR from home-cooked gourmet. Several nights were take-out, weekends there is no chef so the Recover Coaches cook frozen, packaged foods on Saturdays and Sundays. Oh, and don't plan on staying in the same room during your stay. They tend to move clients around to different rooms when a new intake arrives.There are better places.
Response from the owner1 year ago
Thank you for your feedback, Jamie. We've heard your concerns and invite you to email or call us as soon as possible at stayconnected@montenidoaffiliates.com.
Ceader Rose
1 month ago on Google
1
It took me months just to get into the program because of miscommunication on their part. when I finally was approved for treatment and given a date for arrival I was already very sick because of my condition.When I arrived at RainRock I got a very quick Tour with my mom and then she left. it was very busy and it seemed like they couldn t handle The amount of people in the facility to the point where they would forget about you and you're schedule they give you. The entire facility was not clean it was more like a motel setting with hair everywhere and dirty toilet the list could go on. I even got a hair in my food when I was there. The second day I was there I started the feel very sick. The nurses told me it was allergies and gave me Benadryl. On day three I could barely talk or breathe out of my nose I was constantly sneezing and coughing and felt very embarrassed. On day four I was extremely nauseous hot and couldn t breathe out of my nose I was very dizzy and weak I couldn t even hold down solid food they gave us. About 10pm that night I was shivering and just felt like something was very wrong but the nurses just kept saying it was really bad allergies because it s the valley I ve been in the valley before and this has never happened. So even though I felt like I was doing something wrong for leaving treatment like I was just weak or something I still did. That night at 1 am I had to pack all my bags and call my mother to come pick me up. We got home about 3 am and my mother out of curiosity because she was feeling very sick as well took a Covid test and it was positive. I took one 5 minute later and mine was positive. We immediately called them of course no one answered so we called the about 6 more times over the following day. It took 2 DAYS! For them to answer after calling them over and over. And when I finally did get ahold of someone and told them the situation and that I was in that facility with Covid for over three days. They seemed extremely nonchalant about it like it s no big deal at all and just apologized that I got Covid. I was shocked to say the least. You have a treatment center designed for people Most likely immune compromised to heal and get treated in yet you act like it s no big deal at all that there s Covid in the facility right now? It just seemed very strange. And after that the only phone calls I got were from my therapist urging me to get well so I can come back as soon as I can? There are just so many flaws with this treatment center I absolutely love the approach they take with the mental health aspect of it but they really need to do something about the medical and hygienic the side. After I got home my entire family got Covid as well. The only person who s not immune compromised in my family is my mother. So we got very lucky I m extremely grateful for my family to be safe and healthy now but it was an extremely stressful traumatic experience. I really hope RainRock will improve in the future. Nobody deserves to get sicker when they are trying to heal
Response from the owner3 weeks ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.

Location

Accepted Insurance

Monte Nido RainRock works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who wish to remain in their homes while in recovery may elect to enroll in an outpatient rehab, many of which offer evening, night, and weekend services to accommodate clients' schedules. Most outpatient facilities provide multiple levels of care to align with clients' evolving needs, including partial hospitalization (PHP) and intensive outpatient (IOP) for clients who require robust support and supervision. Addiction counseling and recovery-focused life skills training are the most common treatment modalities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare
12-step icon12-Step
When participating in 12 step programs, clients receive intensive and ongoing peer support as they work through the recovery journey. They're expected to regularly attend 12 step meetings and to select a peer sponsor for one-on-one mentoring. Meetings are free, anonymous, and accessible multiple times a day, 365 days per year, in most communities. Religious affiliation is not required, though these programs are rooted in the belief in a higher power as a foundation of personal growth and long-term sobriety.
sober-living iconSober Living Homes
After completing a rehab program, if you don't feel ready to fully re-enter life ourside the safety of the rehab, a sober living home in Oregon can be a good option. A halfway house can provide the structure you need to practice recovery skills in a substance-free environment before you enter mainstream society. During your stay, you'll participate in 12-step meetings, help with household duties, and receive mutual support from others in recovery.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a more intensive form of outpatient and can be a step-down service in substance use disorder treatment. During PHP treatment, which lasts 4-8 hours per day and up to 5 days a week, you'll participate in daily therapeutic services (relapse prevention, medication management, and behavioral therapy) for an average of 90 days. The cost of PHP treatment varies, but it is typically covered by insurance providers.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Oregon offers a safe place for those experiencing withdrawal to recover in a medical detox program. Around-the-clock care lessens the risk of serious withdrawal symptoms and provides a more comfortable detox process. With medical staff on-site, more serious symptoms are less likely to develop and pose health threats. Medications and nutritional treatment can be provided, as well as mental health treatment to address any co-occurring disorders.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the process of weaning your body off drugs and/or alcohol under 24/7 medical supervision. Suddenly stopping use of addictive substances can have negative side effects, and in severe cases, it can be extremely dangerous or deadly. In an inpatient environment, a medically assisted detox provides you with a team of medical professionals whose job is to help alleviate potential withdrawal symptoms and keep you safe and comfortable. After this process, you'll likely transition to an inpatient treatment program or other form of continued care.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

During family therapy sessions, each member learns to rebuild trust and strengthen the relationships that have been negatively affected by addiction. Family therapists use guided interventions to help members improve their communication skills and interactions, as well as address underlying issues within the family. This helps to create a supportive atmosphere for everyone.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

nutritional-therapy iconNutritional Therapy

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

The FDA has approved two quit smoking medications. Varenicline works by reducing the "buzz" you get from nicotine, so smoking is less enjoyable. Bupropion decreases nicotine withdrawal and cravings. Over the counter nicotine replacement therapy options in Oregon include nicotine patches, lozenges, and gum.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • farm iconFarm Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (888) 228-1253
Building icon

41496 McKenzie Highway
Springfield OR, 97478

Reviews of Monte Nido RainRock

3.18/5 (15 reviews)
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Reviews

5

Amazing! Helped me through a rough time, incredibly grateful for everything that they've done !! I turned my life around !!

Reviewed on 3/4/2019
5

I was bulimic for 40 years. Rainrock gave me the ability to understand and change my addiction to food. I was able to learn that food is neither friend or enemy. I have learned that I can eat "normal". I never thought I would have a sane relationship with my eating or body i ... Read More

Reviewed on 11/20/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (13 reviews)
RavensRamen
3 weeks ago
1

Response from the owner3 weeks ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Jamie Smith
1 month ago
1

Too much staff turnover to feel safe or cared for. Staff was disorganized, uncoordinated and sparse. It felt like everyone was just "winging it." Many Recovery Coaches were not informed on procedures or protocol and there were many discrepancies with what was told to clients. My stay here was stressful and traumatic because of these things. I witnessed many clients in distress over being given the wrong medications. Nursing staff from temp agencies would frequently fill shifts (nurses who had ZERO training with eating disorder patients.) One employee was fired during my stay due to aggressive behavior, and one nurse was also fired for withholding medications from clients.To top it off, the meals were FAR from home-cooked gourmet. Several nights were take-out, weekends there is no chef so the Recover Coaches cook frozen, packaged foods on Saturdays and Sundays. Oh, and don't plan on staying in the same room during your stay. They tend to move clients around to different rooms when a new intake arrives.There are better places.

Response from the owner2 years ago
Thank you for your feedback, Jamie. We've heard your concerns and invite you to email or call us as soon as possible at stayconnected@montenidoaffiliates.com.
Ceader Rose
1 month ago
1

It took me months just to get into the program because of miscommunication on their part. when I finally was approved for treatment and given a date for arrival I was already very sick because of my condition.When I arrived at RainRock I got a very quick Tour with my mom and then she left. it was very busy and it seemed like they couldn t handle The amount of people in the facility to the point where they would forget about you and you're schedule they give you. The entire facility was not clean it was more like a motel setting with hair everywhere and dirty toilet the list could go on. I even got a hair in my food when I was there. The second day I was there I started the feel very sick. The nurses told me it was allergies and gave me Benadryl. On day three I could barely talk or breathe out of my nose I was constantly sneezing and coughing and felt very embarrassed. On day four I was extremely nauseous hot and couldn t breathe out of my nose I was very dizzy and weak I couldn t even hold down solid food they gave us. About 10pm that night I was shivering and just felt like something was very wrong but the nurses just kept saying it was really bad allergies because it s the valley I ve been in the valley before and this has never happened. So even though I felt like I was doing something wrong for leaving treatment like I was just weak or something I still did. That night at 1 am I had to pack all my bags and call my mother to come pick me up. We got home about 3 am and my mother out of curiosity because she was feeling very sick as well took a Covid test and it was positive. I took one 5 minute later and mine was positive. We immediately called them of course no one answered so we called the about 6 more times over the following day. It took 2 DAYS! For them to answer after calling them over and over. And when I finally did get ahold of someone and told them the situation and that I was in that facility with Covid for over three days. They seemed extremely nonchalant about it like it s no big deal at all and just apologized that I got Covid. I was shocked to say the least. You have a treatment center designed for people Most likely immune compromised to heal and get treated in yet you act like it s no big deal at all that there s Covid in the facility right now? It just seemed very strange. And after that the only phone calls I got were from my therapist urging me to get well so I can come back as soon as I can? There are just so many flaws with this treatment center I absolutely love the approach they take with the mental health aspect of it but they really need to do something about the medical and hygienic the side. After I got home my entire family got Covid as well. The only person who s not immune compromised in my family is my mother. So we got very lucky I m extremely grateful for my family to be safe and healthy now but it was an extremely stressful traumatic experience. I really hope RainRock will improve in the future. Nobody deserves to get sicker when they are trying to heal

Response from the owner1 month ago
Thank you for your feedback. We aim to provide quality care to every client who visits us. Federal and state privacy laws preclude us from commenting specifically about any individual s protected health information online. However, individuals are welcome to contact us directly by emailing stayconnected@montenido.com with any questions or concerns. Our teams actively strive to implement feedback, improve service standards, and increase client satisfaction.
Claire Ramirez
1 year ago
5

Everyone here is so supportive. It was hard for me to stop exercising but I got to do it again with medical allowance - so meaningful to me. I would definitely recommend this program.

Response from the owner1 year ago
Thank you for sharing! At Monte Nido our clinicians, many recovered themselves, combine clinical wisdom, evidence-based protocols and mindfulness practices, resulting in state-of-the-art care for mind, body and soul. We re happy to hear your experience has been positive and look forward to continuing to support you on the path to full recovery.
Ron ODay
2 years ago
1

My wife checked in and we paid the full amount up to our out of pocket maximum. Monte Nido made errors in preapproval and didn t code the transaction correctly, which we didn t find out until she was checking out. As a result, our insurance provider did not record that we had met our out of pocket max. We have been on the hook for every bill thereafter. We budgeted this whole journey down to the penny, knowing it would be a financial hardship, but that it was necessary. Due to their error, we have bills we can t afford to pay, my wife had to skip seeing doctors and therapists and the stress has put all of her recovery work at risk. She has made multiple attempts to reach out and have the situation corrected, but to no avail. Truly feels like they got their money and do not care that they jeopardized a person s recovery.

Response from the owner2 years ago
Thank you for your feedback on this difficult situation. If you can, please email our billing agent directly at sgomezrojas@montenidoaffiliates.com to help resolve this issue.
Sarah Allen
4 years ago
4

I would give the specific aspects of my treatment 4 stars since I cannot rate the overall program fairly, as I was really burnt out from Monte Nido treatment; it being my 3rd time at Rainrock and having 3 prior admissions to EDCP. There were 2 large factors that played into my success post discharge which I can credit the program for. To start out, my admission was ultimately my decision but I felt forced into the program because the referral was made without my permission and the referral to my program of choice was rescinded. I came bearing teeth and was met with nothing but respect and a gentle challenge to stick it through a week. And I did. I credit the gains I made (no pun intended) to a phenomenal therapist. That was one factor in remaining there. The other helpful aspect was being allowed to do community passes a month before I discharged. Under previous leadership during my first 2 stays, passes weren't granted in 2013 to anyone but with family members on level 2, friends on level 3, and solo passes were a level 4 privilege. In 2015 you were allowed to go on passes with friends on level 2 but not solo until level 3. Rarely does insurance cover someone up to that point. I had significant exposure to real life before my departure and felt prepared to return to work 2 days after discharge. I didn't step down to day treatment and it was ultimately unnecessary. I'm grateful that the policy changed (or that it helped to have the regional director as your therapist, backing the decision) and that I received my treatment pre COVID, as passes are not currently allowed. I don't need a scripted response from the corporate office in Florida--I just wanted to relay my gratitude.

Response from the owner4 years ago
Thank you for sharing! At Monte Nido our clinicians, many recovered themselves, combine clinical wisdom, evidence-based protocols and mindfulness practices, resulting in state-of-the-art care for mind, body and soul. We re happy to hear your experience has been positive and look forward to continuing to support you on the path to full recovery.
Pamela Riquelme
5 years ago
1

This place was awful!!!!! Almost 7 months of my life wasted at this facility. I "graduated' ten time more sick than when I got there. I have no idea what they think they are doing but is doesn't work. I kept telling them I wasn't getting better and they kept feeding me more PILLS. Get help somewhere else...

Response from the owner5 years ago
Thank you for your feedback. Our clients are our top priority. We are proud that the care of our clients speaks for itself, as our outcomes demonstrate the effectiveness of our treatment.
Kiara Sophia
5 years ago
5

I have been here twice. The first time I was unwilling to let go of my eating disorder. This made things far harder. The second time, I got the sickest I ve ever been. I came in after 5 weeks in the hospital, barely able to walk, after having been told by multiple doctors that after 2.5ish months of not eating whatsoever that I shouldn t be alive. They welcomed me with loving and open arms. The clinical director has changed. I will admit I did not get along well with Andy my first time there. But the second time recently (summer 2k18) the cl�nica director had changed to an angel named Kristen. The continuity of care was phenomenal. The second time I came, my therapist and dietician remained the same as the first time I went there. They were all as determined as I was. I came in scared and just barely away from death. This place saved my life. I will forever be in debt to them and to my team of clinicians and the rest of the staff. They challenged, supported, and held me through a difficult and terrifying time in my journey.

Response from the owner1 year ago
Thank you for sharing! At Clementine, we help each adolescent to replace the eating disorder with healthy skills and a deep understanding of how to live a life that reflects their own unique individuality. We re happy to hear your experience has been positive and look forward to continuing to support you on the path to full recovery.
Sarah Larsen
5 years ago
5

I felt very cared for here and felt safe and secure. They know what they are doing.

Response from the owner1 year ago
Thank you for sharing! At Clementine, we help each adolescent to replace the eating disorder with healthy skills and a deep understanding of how to live a life that reflects their own unique individuality. We re happy to hear your experience has been positive and look forward to continuing to support you on the path to full recovery.
Lilith Cuoio
5 years ago
3

Chris Georgeson
6 years ago
2

I'm going to preface this review with this. I am writing a review as an outsider and from experiences that my wife had. She has an eating disorder and it has caused serious strain on our family and marriage but she is incredible and has been going through the program and doing well.However, I have serious issues with the director at the Rain Rock location and even the staffs attitude at times.The program works... but it only works if the patient wants it to work. That is true for anyone going through any struggle. The people want to help when it comes to the program. Any literature you read about "we cater to your individual needs" should be met with skepticism. Don't get me wrong when someone is going through an eating disorder you should cater to the needs of someone who isn't thinking clearly, and I will say that my wife is a vegetarian and they were great at accommodating her needs with meal plans but if you cross these people in any way (again my experience is with mostly Rain Rock) the wrath of Andy will come down on you.My wife was in bad shape and decided to put her notice in early to leave... I think it was about 2-3 weeks into her stay. She wasn't thinking clearly. She was barely able to walk when she got in. I'm SUPER appreciative to the fact that they helped her get to a better state. So, When the team heard that she was self-discharging Andy told her that they would have to recommend (from the medical doctor) that they revoke her driver's license. Again... if she left. My wife was irate and I told her that I can see why they felt that way. It made sense. Through a ton of self-searching my wife realized that it was time to to continue her stay at Rain Rock. But as a punishment Andy didn't call off the medical doctor he instead decided to be petty and he and the doctors decided that it continuing to be revoked was a good idea.The problem with this is that when you step down to PHP level you need to get from your home to the recovery center. Well without a license that's pretty hard to do especially since we live where public transportation is spotty.One weekend I sat down with Andy and told him that this was a mistake and she wasn't going to self-discharge from Rain Rock, there was no need to continue this revoking of the license. He disagreed and said, "I have no idea if your wife will change her mind one night and leave." With that logic he should be doing that to all the patience, but instead my wife was singled out. Keep in mind my wife was able to walk without issues at this point.This has caused such unneeded hardships on my family. You see Andy doesn't realize/care about how when you get your license taken from you that you get a temporary license when you get it back....oh and getting it back isn't easy... it took a month for my wife to get it back. So, when the license expires you have to get re-evaluated again. Well for reasons I won't go into its proving too hard for my wife to get her re-evaluation done due to the lack of Andy's mental capacity to comprehend that his decisions have real world effects on human beings, even 6-8 months later.Let me make this clear to anyone who is reading this and has an eating disorder... hell even if you have to put up with Andy the punisher....This facilities program freaking works. My wife is alive because these people helped her... but you are just a number to them. Except that.... I've dealt with several other facilities... this is a business that happens to try and tell you that you are important to them... you're not. Your life is worth it to you though. YOU ARE WORTH LIVING FOR! Most of the advice is worth listening too... so go, but don't expect this to be a picnic.

Taylor Fitzgerald
6 years ago
4

Response from the owner1 year ago
Thank you for sharing! At Clementine, we help each adolescent to replace the eating disorder with healthy skills and a deep understanding of how to live a life that reflects their own unique individuality. We re happy to hear your experience has been positive and look forward to continuing to support you on the path to full recovery.
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