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Millwood Hospital

1011 North Cooper Street Arlington, TX 76011
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Millwood Hospital TX 76011

About Millwood Hospital

At Millwood Hospital, the client is slowly weaned off the abused substance while monitored by medical staff. Once detox is complete, the medical professionals will provide a personalized treatment plan for the client to follow.

Clients live in a hospital-like setting while they receive 24/7 care from medical professionals. The client attends individual therapy sessions while engaging in a 12-step program to share their experiences with others in a supportive environment.

Outpatient services at Milwood focus on structured group therapy and educational programming. Weekly individual and family sessions are also incorporated into the treatment plan. There are different levels of intensity for the different outpatient programs which start at partial hospitalization, which is for those in recovery for the first time to intensive outpatient which is the transitional phase of returning to every day.

Aftercare at this facility is provided to those who completed their program. Alumni support groups, alumni networks, and outpatient program referrals are available to clients.

Millwood Hospital accepts most major insurance providers which include Humana, Beacon, Anthem, ComPsych, Magellan Health, and Kaiser Permanente. Some other providers include Aetna, Amerigroup, United Healthcare, Ambetter, BlueCross/BlueShield, and Cigna

Facility Overview

Bed icon 130
Number of Available Beds

Latest Reviews

R Dawson
2 weeks ago on Google
2
Positives: Both Blake (caseworker) and Cee Cee (N.P.) were very trustworthy and I felt very comfortable talking to them. They took the time to really listen to me and treated me like a human being. They were very patient and always very thorough. They were both TRUE to their word and really wanted the best for their patients. There were also a few others i.e. Jasmine (R.N.)(greeted everyone with a smile and was always very helpful and kind). Jamie was always available and never once did she make me feel guilty to ask her to open the laundry room, get any supplies needed…. etc… Lauren was so sweet! (helped me with my FMLA forms), Shayla (came in on the night shift and was so very kind and respectful to both my roommate and I), Stephanie (made sure my personal items were locked and returned to me upon my discharge), and not to forget the sweet young lady who does the gym activities (I think her name is Ms Ferrin, she’s the one who always wears a headband), also Bree was very respectful and kind to us all. Negatives: I met with my Dr on the 2nd day, which was my one and only time I met with him. During the 3 mins he met with me, he rarely even looked up at me. When I asked him how long my stay would be, he mumbled he didn't know and walked off. I also couldn't hardly understand anything he said. The nurses were very stern and I found it best to try not to ask them for much. The worst of the worst was a very rude staff member. Several patients were also disappointed on how loud, obnoxious, and disrespectful she was. She would wake us up yelling "WAKE UP", she just yelled at everyone constantly, and always had something sarcastic to say. Once she got in my face and raised her voice asking me, "CAN YOU HEAR?" in a real condescending manner as to try to provoke me. She is the rudest person I ever encountered! She would yell at my roommate to hurry up when trying to get everyone in line. I would try to help push my roommate in her wheelchair to help her get out of the room and down the hall quicker but then this staff member would yell at me and tell me I’m not allowed to help her. My roommate was really struggling, so why wouldn't this staff member assist her since she wouldn’t allow me to? My roommate (approx 80 yrs old) became very very ill. I begged someone to help her because she was having accident's in the bathroom (beyond her control) they didn't send anyone to clean it up until housekeeping came the next day. Some members of the staff said that it wasn't there problem. Therefore, I was left to clean the diarrhea off the floor and the toilet. After a couple of days they moved my sweet roommate somewhere else to isolate her. I am worried about her and will follow up to make sure she survived the madness. The employees were loud at night and it was hard to sleep. They also have men and women on the same floor. They also have men walking in the ladies room (and vice vera) unannounced. We were not allowed to close our doors.. I really need to report this hispanic guy who came into our room during the time I was undressing for my shower. He stopped at the curtain asking if I was ok and asking my roommate during her shower if she was in the bathroom. I watched him look toward the side of the curtain where you could see into the bathroom. As far as the bathrooms, they’re not clean and have a foul odor. The rooms are freezing!! As far as what I learned, is that I do matter and I will never allow anyone to treat me in this manner. Thanks to the patients who were transparent because that's what helped me in my healing process and once again, I am so grateful to the few employees who were genuinely kind & caring. When it comes to Blake, CeeCee, Jasmin, Jamie, Lauren, Sharla, Ms Ferrin and Stephanie, I would rate them a 5 but due to my bad experience at Millwood I can’t find a way to rate the facility any higher than a 2.
Marcus Speed
2 weeks ago on Google
5
My experience here was nothing short of phenomenal. My tech Miss Tish and my nurse Jazmine ( CD UNIT) were so fun and cool!! Miss Tish always goes out of her way to get the patient’s cigarettes out of her own money!! Jazmine always took good care of me!! I truly appreciate the both of them!! I also can’t go without mentioning Blake the case worker and therapist of our unit. He made sure I knew all of the important information like who to talk to and when I was supposed to be discharged. 10/10 would recommend!!
Response from the owner2 weeks ago
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!
Tara Franks
2 weeks ago on Google
5
Tish is best tech i ever met she wss vety nice thsn̈ks
Response from the owner2 weeks ago
Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

Millwood Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program (IOP) at The Excel Center of Arlington offers treatment for emotional, behavioral and/or substance abuse problems. This program is less intensive than partial hospitalization, but it is more intensive than traditional outpatient therapy. It is designed to provide stabilization and resolution of immediate problem areas.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Robert Bennett, MD

Medical Director

Farida Ali, MD

Physician

Syed Bukhari, MD

Physician

Hemant Day, MD

Physician

Rupinder Bhatia, MD

Physician

Louis Costello, MD

Physician

Shahzad Saeed Allawala, MD

Physician

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1011 North Cooper Street
Arlington, TX 76011

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near Arlington

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Reviews of Millwood Hospital

2.2/5 (551 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (551 reviews)
R Dawson
2 weeks ago
2

Positives: Both Blake (caseworker) and Cee Cee (N.P.) were very trustworthy and I felt very comfortable talking to them. They took the time to really listen to me and treated me like a human being. They were very patient and always very thorough. They were both TRUE to their word and really wanted the best for their patients. There were also a few others i.e. Jasmine (R.N.)(greeted everyone with a smile and was always very helpful and kind). Jamie was always available and never once did she make me feel guilty to ask her to open the laundry room, get any supplies needed…. etc… Lauren was so sweet! (helped me with my FMLA forms), Shayla (came in on the night shift and was so very kind and respectful to both my roommate and I), Stephanie (made sure my personal items were locked and returned to me upon my discharge), and not to forget the sweet young lady who does the gym activities (I think her name is Ms Ferrin, she’s the one who always wears a headband), also Bree was very respectful and kind to us all. Negatives: I met with my Dr on the 2nd day, which was my one and only time I met with him. During the 3 mins he met with me, he rarely even looked up at me. When I asked him how long my stay would be, he mumbled he didn't know and walked off. I also couldn't hardly understand anything he said. The nurses were very stern and I found it best to try not to ask them for much. The worst of the worst was a very rude staff member. Several patients were also disappointed on how loud, obnoxious, and disrespectful she was. She would wake us up yelling "WAKE UP", she just yelled at everyone constantly, and always had something sarcastic to say. Once she got in my face and raised her voice asking me, "CAN YOU HEAR?" in a real condescending manner as to try to provoke me. She is the rudest person I ever encountered! She would yell at my roommate to hurry up when trying to get everyone in line. I would try to help push my roommate in her wheelchair to help her get out of the room and down the hall quicker but then this staff member would yell at me and tell me I’m not allowed to help her. My roommate was really struggling, so why wouldn't this staff member assist her since she wouldn’t allow me to? My roommate (approx 80 yrs old) became very very ill. I begged someone to help her because she was having accident's in the bathroom (beyond her control) they didn't send anyone to clean it up until housekeeping came the next day. Some members of the staff said that it wasn't there problem. Therefore, I was left to clean the diarrhea off the floor and the toilet. After a couple of days they moved my sweet roommate somewhere else to isolate her. I am worried about her and will follow up to make sure she survived the madness. The employees were loud at night and it was hard to sleep. They also have men and women on the same floor. They also have men walking in the ladies room (and vice vera) unannounced. We were not allowed to close our doors.. I really need to report this hispanic guy who came into our room during the time I was undressing for my shower. He stopped at the curtain asking if I was ok and asking my roommate during her shower if she was in the bathroom. I watched him look toward the side of the curtain where you could see into the bathroom. As far as the bathrooms, they’re not clean and have a foul odor. The rooms are freezing!! As far as what I learned, is that I do matter and I will never allow anyone to treat me in this manner. Thanks to the patients who were transparent because that's what helped me in my healing process and once again, I am so grateful to the few employees who were genuinely kind & caring. When it comes to Blake, CeeCee, Jasmin, Jamie, Lauren, Sharla, Ms Ferrin and Stephanie, I would rate them a 5 but due to my bad experience at Millwood I can’t find a way to rate the facility any higher than a 2.

Marcus Speed
2 weeks ago
5

My experience here was nothing short of phenomenal. My tech Miss Tish and my nurse Jazmine ( CD UNIT) were so fun and cool!! Miss Tish always goes out of her way to get the patient’s cigarettes out of her own money!! Jazmine always took good care of me!! I truly appreciate the both of them!! I also can’t go without mentioning Blake the case worker and therapist of our unit. He made sure I knew all of the important information like who to talk to and when I was supposed to be discharged. 10/10 would recommend!!

Response from the owner
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!
Tara Franks
2 weeks ago
5

Tish is best tech i ever met she wss vety nice thsn̈ks

Response from the owner
Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Heaven Warner
2 weeks ago
5

Ms Tish is best tech on Cd she buys us cigarettes and she very nice

Response from the owner
Thank you!
Kimberly Currin
2 weeks ago
5

Ms Tish is best tech on cd , and ms Susan is best nurse i enjoy both of them

Response from the owner
Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Michael Miler
2 weeks ago
1

I am only giving this a 1 star because I have to in order to submit my review. Millwood Hospital is a joke. The staff is extremely underqualified and lacks basic communication skills. Throughout my stay, I was constantly treated with disrespect instead of kindness. If you enjoy cold showers that don’t drain and long waits of over five hours in the waiting area before being admitted, then this hospital is the place for you. The only redeeming quality of this place was the food. During dinner time, there was a disturbing incident in the cafeteria. Before the meal began, multiple complaints were made about a new patient who was making other patients uncomfortable. When these complaints were made, we were told that nothing could be done until something happened. However, during dinner, the patient had brutally punched an older woman in the face, shattering her glasses, simply because she had skipped him in line. Despite the presence of mental health technicians and nurses, they did absolutely NOTHING to intervene. They simply stood there until another patient intervened and started hitting the aggressor to distract him from the woman. Only then did they finally take action. At this point, the chefs in the kitchen had to come to the rescue because the “trained” staff who were supposed to help and ensure everyone’s safety had completely failed. There was no call for help or any code for backup until after the aggressor had been subdued and removed from the scene. During this chaotic situation, a female patient was having a panic attack, and not a single mental health technician or nurse stopped to try and calm her down. Myself and another patient had to step in and take matters into our own hands. I strongly advise against visiting Millwood Hospital. The experience was utterly dreadful. Not once in any group discussion did we actually engage in meaningful conversation until the very end of my stay.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.millwoodhospital.com/contact-us/. We hope to hear from you soon.
Jonathan Reyes
3 weeks ago
5

Thanks Millwood & Ms Maxine is the BEST

Response from the owner
We are delighted to see this feedback, thank you!
Emil Crowder
3 weeks ago
5

Tish was one of the best people there. She was so good and she was a tech person.

Response from the owner
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Fred Dunn
3 weeks ago
5

Ms Breia is amazing caring and hardworking definitely cares and also Mr Steven very caring and helpful. Ms Maxine is amazing all around

Response from the owner
Thank you for sharing your wonderful feedback. We will be sure to pass your comments along.
Irvin seañez
3 weeks ago
5

Maxine is the very best

Response from the owner
Your feedback is greatly appreciated!
Edwin Ogbolu
3 weeks ago
5

Thx u Maxine

Response from the owner
Thank you!
Chris Terry
3 weeks ago
5

Ms.Tish, Jazmine,Jamie T ,Ms.Dorcas Milbrook is a great because of them❤️

Response from the owner
We are delighted to see this review. Thank you for the kind comments! Have a wonderful day.
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