Mercy Hospital – Minneapolis

4050 Coon Rapids Boulevard
Minneapolis, MN 55433

Mercy Hospital - Minneapolis MN 55433

About Mercy Hospital – Minneapolis

Mercy Hospital – Minneapolis, located in Minneapolis, Minnesota is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Mercy Hospital – Minneapolis include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Vickii Wiger
2 weeks ago on Google
1
I would NEVER send anyone I love to this hospital. They will get neglected and ignored. The ER staff is horrendous.So...if you care about your family take the extra however many minutes and drive to go somewhere else.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us, Vickii. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
Nicole lynn
2 weeks ago on Google
1
Negative stars if I could asking about a family member if they are okay and we have the same last name and the person on the phone is laughing at me and I'm worrying about my grandparent in the hospital and she can't tell me anything because it's against hippa and I said so if they're dead you can't say anything and she just says leave a message with my grandparents Dr. What a joke of a place. Be more professional when someone's life is at stake.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us, Nicole. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
Debbie Rohloff
2 weeks ago on Google
1
Very bad. My 91 yr old father was there 22.5 hrs before they could get him a bed. Couldn't figure out what was wrong. He was having pains on the left side of his chest which would suggest a heart issue. We were there for 22.5 hours my dad is 91 and hadbeen up for over 46+ hrs. Would not let him eat. Just a joke. Putting people in beds in the hallway as there are no rooms available. Such a joke. Asked for a blanket never got one. It was like we were Invisible.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us, Debbie. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061 Thank you.

Location

Accepted Insurance

Mercy Hospital – Minneapolis works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Medica
Hennepin Health
PreferredOne
PrimeWest Health
South County Health Alliance
UCare
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (763) 236-7911
Building icon

4050 Coon Rapids Boulevard
Minneapolis, MN 55433

Reviews of Mercy Hospital – Minneapolis

2.4/5 (520 reviews)
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Reviews

1

The worst emergency room in life, they do not care about the patient or how severe the emergency is, they care that they pay what is due and as fast as possible! I do not recommend it but not even jokingly

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (519 reviews)
Vickii Wiger
2 weeks ago
1

I would NEVER send anyone I love to this hospital. They will get neglected and ignored. The ER staff is horrendous.So...if you care about your family take the extra however many minutes and drive to go somewhere else.

Response from the owner2 weeks ago
Thank you for taking the time to share your concerns with us, Vickii. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
Nicole lynn
2 weeks ago
1

Negative stars if I could asking about a family member if they are okay and we have the same last name and the person on the phone is laughing at me and I'm worrying about my grandparent in the hospital and she can't tell me anything because it's against hippa and I said so if they're dead you can't say anything and she just says leave a message with my grandparents Dr. What a joke of a place. Be more professional when someone's life is at stake.

Response from the owner2 weeks ago
Thank you for taking the time to share your concerns with us, Nicole. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
Debbie Rohloff
2 weeks ago
1

Very bad. My 91 yr old father was there 22.5 hrs before they could get him a bed. Couldn't figure out what was wrong. He was having pains on the left side of his chest which would suggest a heart issue. We were there for 22.5 hours my dad is 91 and hadbeen up for over 46+ hrs. Would not let him eat. Just a joke. Putting people in beds in the hallway as there are no rooms available. Such a joke. Asked for a blanket never got one. It was like we were Invisible.

Response from the owner2 weeks ago
Thank you for taking the time to share your concerns with us, Debbie. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061 Thank you.
Jacob Miller
3 weeks ago
3

The oncology staff are amazing, during my dad's treatment. On 10/20/24 around 630pm we decided to get some food, the guy serving cod, tater tots, mashed potatoes and veggies, is the rudest customer service person I have ever dealt with. Everything we asked for was met with a very obnoxious reply. The lady that checked us out though was very nice, and made up for this guys nasty behavior. I would give five stars but now three because of this guy.

Response from the owner3 weeks ago
Thank you for the positive feedback, Jacob! All of us at Mercy Hospital strive to provide our patients with the highest quality of care possible, and we are happy to hear about your positive experience. If you would like to speak to someone regarding your experience with the food service team, we welcome you to call our patient care liaisons at 763-236-8061. Thank you.
Melissa
1 month ago
1

We reported to the front desk bodily fluids on the floor in the seating area. Easily a slip and fall situation as well as disgusting. 1 hr later, still there. Have to wonder about this hospital and how much they care about keeping a clean environment. These are sick people in this area and it's obvious this hospital lacks patient care!

Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, Melissa. If you are still at Mercy Hospital we encourage you to ask the front desk for an update on getting the spill cleaned up. We also welcome you to contact our patient care liaisons at 763-236-8061. Thank you.
Myranda Spiegelberg
1 month ago
1

This place is just a poop hole. Dirty, under staffed.. had to beg for assistance for my 87 year old grandmother in the emergency department that was in alot of pain from a broken femur. Never coming back here. I'll make sure she goes to the cities for better care next time. They also have patients in the damn hallways looking like lost animals. Ridiculous. Shame on the management of this place. Get it together!

Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, Myranda. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
EnigmaJG
1 month ago
3

I m giving it a 3 cause when my dad first was here he had his room but some of the nurses sucked barely cared i had to get a nurse to help my dad care for him do their job instead of just wanting a paycheck. The 3 star was cause we had Amanda also spoke spanish & cared & helped my dad out all the time. & i trusted her with my dad & she did wonderful always checked on him & understood him & did everything to help him. So i was thankful for that. We need more nurses like her. gracias Amanda

Response from the owner1 month ago
Thank you for the positive feedback! All of us at Mercy Hospital strive to provide our patients with the highest quality of care possible, and we are happy to hear about your positive experience.
W T
1 month ago
1

Do not go to the ER here and spend your money elsewhere. I took my daughter to the ER there a year ago and we left after 8 hours of waiting and not getting attention needed. The doctor showed up once for less than 5 minutes, was rushing and rude. The nurse brought my daughter a cup of water with a lid but for some reason we happened to open it and what we saw in there was a wavy and nasty hair. I still wonder until today how this hair got into the cup.

Response from the owner1 month ago
Thank you for taking the time to leave a review, W T. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
Paul Larson
1 month ago
1

Never got full instructions in discharge instructions let to 2 more days of intense pain that I should not have to deal with, day time care was absent,had to call nurse twice with no response to change IV solution, alarm rang no response. Was supposed to walk no nurse came in to unhook me and walk food cold suppose to get a call from Mercy 72 hours after discharge been almost 2 weeks and no call

Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, Paul. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact the clinic manager at 763-236-8061. Thank you.
John Ross Black
1 month ago
1

I will share details after I leave hospital. Currently a patient but video will goViral showing the treatment of patients and the misconduct by staff. #mercyhospital - stay tunedas I will post after discharge. They punished us by throwing myself a disabled fall risk person from a good room to the hole for complaining and whoKnows where they dumpMe next for sharing the truth.

Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, John. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
wes jenco
1 month ago
1

Staff is nice but no communication I went in for a pulled muscle in my back they told me it's a short wait time I sat and waited 7.5 hours in the waiting room do not recommend this e.r. !

Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, Wes. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-8061. Thank you.
Lisa Tomek
1 month ago
1

Response from the owner1 month ago
Thank you for taking the time to leave a review, Lisa. If you would like to discuss your concerns, we encourage you to call 763-236-8061 and ask to speak to a patient care liaison about your care.
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