Memorial Hospital – Behavioral Health

800 West 9th street Jasper, IN 47546
InpatientOutpatient
Memorial Hospital - Behavioral Health IN 47546

About Memorial Hospital – Behavioral Health

Memorial Hospital – Behavioral Health, located in Jasper, Indiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Memorial Hospital – Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Kimber
1 week ago on Google
1
Feeling so let down after my last ER visit for help. I honestly felt judged, and a sense of discrimination lingered. Ever since the transition to Deaconess, it feels like the compassion I used to rely on just isn t there.Now, I m really torn about voluntarily going back for help. In a future crisis, I may be forced to handle things alone. Hoping things change, but for now, I ll stay clear and explore other ways to get the support I need. #MentalHealth #AdvocateForCompassion
Response from the owner1 week ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Diona B
2 weeks ago on Google
1
I ve never been to a hospital where I felt my needs didn t matter until I walked into Jasper Memorial . I genuinely don t feel like I m in good hands at Memorial Hospital whatsoever. The Nurses are so rude & doctors are unprofessional. Not welcoming whatsoever I ve only been a couple times for emergency reasons but every trip has been time wasted . My 7 month old child had an allergic reaction with his entire face swelled up & the nurse laughed when she seen him & we were discharged with no antibiotics or medication. I knew my baby wasn t okay so I drove to Evansville St Vincent s Children s Hospital where they gave him instant treatment & went down within minutes . The doctor in Evansville made a comment I just don t understand why they would let him leave the hospital in this condition without treatment . My pregnancy trips to this hospital were even worse . They don t value your concerns or issues . ITS TERRIBLE HERE. I honestly would rather die at home before I ever come back here . I always tell friends , family , whoever to try to go to Evansville hospitals . I m treated with such love there & with care . I love it there . I drive hourly for my appointments to the women hospital while being a Dubois County resident . Truly need to do better here at this hospital . I always go home feeling worst than from when I walked in If I can give it 0 stars I would
Response from the owner2 days ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Livia Boeglin
3 weeks ago on Google
5
A girl named Rosie from labs who was working on the 11th deserves a raise for sure.The young registration lady who was working at 4:30 said I had an order for labs, and then said I didn t.Rosie was so kind and helpful when my labs somehow got canceled. She made sure I was able to get a new order for them and got them done for me because they were important to have for my doctors appointment today.Can t thank her enough!!
Response from the owner1 week ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. We appreciate you taking the time to let us know how we are doing. Because protecting patient privacy is important to us, please share additional information about your positive experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Accepted Insurance

Memorial Hospital – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Keith Miller

Chief Administrative Officer

Kelly Clauss

VP, Medical Practice Management and Support Services

Lori Persohn

VP, Patient Services & CNO

Mathew Gaug

VP & CIO

Dr. Stanley Tretter

Chief Medical Officer

Contact Information

Phone icon (812) 996-2345
Building icon

800 West 9th street
Jasper, IN 47546

Reviews of Memorial Hospital – Behavioral Health

3.21/5 (147 reviews)
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Reviews

5

The staff is attentive to every need you might have during the process you are going through, they act fast, and they are efficient! Loved this place ten stars for sure!

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (146 reviews)
Kimber
1 week ago
1

Feeling so let down after my last ER visit for help. I honestly felt judged, and a sense of discrimination lingered. Ever since the transition to Deaconess, it feels like the compassion I used to rely on just isn t there.Now, I m really torn about voluntarily going back for help. In a future crisis, I may be forced to handle things alone. Hoping things change, but for now, I ll stay clear and explore other ways to get the support I need. #MentalHealth #AdvocateForCompassion

Response from the owner2 weeks ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Diona B
2 weeks ago
1

I ve never been to a hospital where I felt my needs didn t matter until I walked into Jasper Memorial . I genuinely don t feel like I m in good hands at Memorial Hospital whatsoever. The Nurses are so rude & doctors are unprofessional. Not welcoming whatsoever I ve only been a couple times for emergency reasons but every trip has been time wasted . My 7 month old child had an allergic reaction with his entire face swelled up & the nurse laughed when she seen him & we were discharged with no antibiotics or medication. I knew my baby wasn t okay so I drove to Evansville St Vincent s Children s Hospital where they gave him instant treatment & went down within minutes . The doctor in Evansville made a comment I just don t understand why they would let him leave the hospital in this condition without treatment . My pregnancy trips to this hospital were even worse . They don t value your concerns or issues . ITS TERRIBLE HERE. I honestly would rather die at home before I ever come back here . I always tell friends , family , whoever to try to go to Evansville hospitals . I m treated with such love there & with care . I love it there . I drive hourly for my appointments to the women hospital while being a Dubois County resident . Truly need to do better here at this hospital . I always go home feeling worst than from when I walked in If I can give it 0 stars I would

Response from the owner2 weeks ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Livia Boeglin
3 weeks ago
5

A girl named Rosie from labs who was working on the 11th deserves a raise for sure.The young registration lady who was working at 4:30 said I had an order for labs, and then said I didn t.Rosie was so kind and helpful when my labs somehow got canceled. She made sure I was able to get a new order for them and got them done for me because they were important to have for my doctors appointment today.Can t thank her enough!!

Response from the owner2 weeks ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. We appreciate you taking the time to let us know how we are doing. Because protecting patient privacy is important to us, please share additional information about your positive experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Amanda Fultz
2 months ago
5

Response from the owner1 month ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. We appreciate you taking the time to let us know how we are doing. Because protecting patient privacy is important to us, please share additional information about your positive experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Tammy Weisman
2 months ago
1

Just wanted to get a prescription renewed. Called have my Dr paged well she off so was transferred to ppl who don t speak good English well never got a call back from acting Dr who was on call I called back in over hour later and well that s where they tell me it s after hours! Hospital is a joke since the swift over to Deaconess!

Response from the owner1 month ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
neurotic knitter
2 months ago
1

Let s face it this place doesn t pride themselves on healing people. They pride themselves on how many bodies they can fit in the morgue. If you re local, you ve definitely heard horror story after horror story in fact, if you ve lived here long enough, I m willing to bet YOU have your own horror story related to this hospital, because it doesn t take much to get one from this hospital. My family s latest one? As my uncle (who the ER dismissed already once earlier that day with a hand wave and an eye roll) slipped into the heart attack that inevitably took his life, his wife watched on in horror as every staff member dealing with him rushed to get a pen in his hand so he could hurry up and sign a DNR. He scribbled his name, and then a few minutes later, he was gone.What s even sadder? When sharing this story with other people that have dealt with Memorial, the number one answer we get is That doesn t shock me at all coming from Memorial .The silver lining about this hospital is that they re fantastic with dealing with strokes. Of course, I can t credit Memorial with that honor at all; THAT credit goes to Louisville and the network of neurologists they call and have save lives through a robot! Essentially, the ONE THING they re good for is calling better doctors from another state. So if you re having a stroke, you re in luck! Anything else? Prepare to sign your own death warrant, I guess.

Response from the owner2 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Jim Strosnider
2 months ago
1

There was a time when I would have never even thought about going any place else, but memorial. I m not sure what s happening there now, but they certainly have lost that customer service that they used to have. I ve had to leave there for oncology reasons trying to get test and things done there has become an issue as far as bloodwork and other things so I feel like I probably will never ever go back.

Response from the owner2 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Sylvia Woodall
2 months ago
3

Good

Response from the owner2 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Gypsy soul
3 months ago
1

This is the most horrible hospital! So many horror stories from people that went there and do NOT go for mental health help! You can NOT just stop someone's meds, which they did, that they've been on for over 15 years! This place almost cost me my husband! Thankfully I got him to a different hospital and they got him started back on his meds and did change one med. The therapists don't act like they care. This place completely lacks intelligent, caring staff. I'd give it 0 stars if I could.

Response from the owner3 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Heather Berg
3 months ago
1

This is, by far, nursing care at its worst. I ve been a nurse for 25 years and have worked with some bad nurses, but Memorial Hospital takes the prize. My mother went to the emergency room for nausea, vomiting, and severe abdominal pain. When I arrived, her IV bag was at chest level and not flowing. I had to move her IV pole so she would get her fluid bolus. I also had to clamp the tubing once it was finished because no one came in and checked on her. They had to stick her five times to get an IV and at that, it was infiltrated. So she had a knot in her arm and was stuck another time to get an IV placed. She was throwing up and in pain, so I called to request pain and nausea medicine, which took an extended amount of time and I had to ask a second time. The nurse did not even wipe off her IV hub with alcohol before injecting her. This is nursing 101, not rocket science. She also pushed the medication way faster than it should be given. My mom s blood pressure was elevated and her alarm was going off constantly. No one ever came in to check it or silence the machine. When I went to the nurses station to inform her nurse that she was throwing up, there was not an empty seat at the desk. There was probably 15 people sitting around doing nothing. But when it was time for my mom to be discharged, the nurse was Johnny on the spot. She asked my 75 year old mother, who had been vomiting all night if she could walk. My mom said she thought she could, so the nurse took out her IV and told her she was discharged. She had no idea that she meant walk all the way out to the parking lot and into the car. She did not even offer to get her A wheelchair to push her out. I had to help my mom get dressed, pull my car up, find a wheelchair and wheel my mom out. As we were leaving, the nurses station was full of staff members, including her nurse and not one person offered to help us. This is a poor excuse for a hospital and I will never let my mom go back there again. We will take the extra hour and drive to Evansville. Memorial ER you need to do an overhaul of your staff. They were awful!

Response from the owner3 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Meghan Osgatharp
3 months ago
1

This place always gets it wrong and believes everything is "viral" or "all in your head," until you go and get a 2nd opinion elsewhere and it's much worse than you initially thought. I'd give zero stars if I could. If you want better medical care, just head to straight to Evansville and don't waste your time coming here.

Response from the owner3 months ago
Thank you for your feedback. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
Jeff Pyle
4 months ago
1

I had to walk home because I had no ride the would not help so I walked with sever neve damage I didn't make it to Huntingburg I was in sever pain

Response from the owner1 year ago
Thank you for your feedback, Jeff. Our goal is to always provide safe, quality care and an excellent patient experience. Please accept our sincere apologies that we did not meet your expectations. Because protecting patient privacy is important to us, we would appreciate it if you would share specific details of your experience with our Patient Experience Officer by sending an e-mail to patientexperience@mhhcc.org. Thank you.
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