Madeline Centre

18697 Forest Road Lynchburg, VA 24502
Outpatient

About Madeline Centre

The Madeline Centre in Lynchburg, Virginia, provides services to children, adults and families who are struggling with behavioral health and substance use disorders. Their mission is to help families heal and reconnect. Their location in Lynchburg offers nearby access to Blackwater Creek Trail, Lynchburg Riverwalk Trail, and Liberty Mountain Trail, where you can hike and self-reflect on your recovery.

The road to recovery can feel overwhelming and challenging in the beginning when you are lacking support or guidance. A Madeline Center counselor will work with you to develop coping skills, manage stress and develop an individualized treatment plan for you to work on throughout the duration of outpatient. A case manager will provide ongoing support, help you develop a recovery plan and monitor you throughout the time you’re in treatment. They will help hold you accountable and make sure you are getting the services you need.

Treatment services at The Madeline Center include medication assisted therapy. They have partnered with a local doctor to offer buprenorphine based treatment that complements their other behavioral treatment services.

To address family concerns during recovery they offer an Empower Through Positive Parenting course. This can help you repair your relationship with your child/children and help strengthen your parenting skills. It’s eight weeks long and is also available to individuals who are court ordered. This program can help build self-awareness and provide you with tools on how to handle tantrums and enhance your communication skills.

Latest Reviews

Sade' Anderson
5 months ago on Google
1
This is not a safe place to go for therapy. They do not respect confidentially, HIPAA law and protecting patients. After reviewing my notes they put half statements I said to make me look bad but left out the other half of that statement. I am highly upset and hurt about this even when speaking to higher ups I still did not receive any kind of human kindness or respect.
M R
7 months ago on Google
3
The turn is dire tly beside Subway, Black mailbox, you only see driveway, building is in the back kind of hidden.
Reviewed on 02/20/2023
5
My son has tried inpatient rehab in the past and it didn't work. Madeline Centre has reached him in a way that others haven't. They met him "where he was" and gradually have shown him a way to sober living. Fear of failure can be a trigger and I think he knows that they will be there if he falls without any judgement. He likes the warm and family-like atmosphere that they offer.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Accepted Insurance

Madeline Centre works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (434) 239-0003
Building icon

18697 Forest Road
Lynchburg, VA 24502

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW

Reviews of Madeline Centre

3.51/5 (13 reviews)
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Reviews

5

My son has tried inpatient rehab in the past and it didn't work. Madeline Centre has reached him in a way that others haven't. They met him "where he was" and gradually have shown him a way to sober living. Fear of failure can be a trigger and I think he knows that they wi ... Read More

Reviewed on 2/20/2023
1

I will only give them one star because come to this place seemed like a waste of time, the therapist was not at all useful in my recovery process, they try to keep you so that you keep paying for more time, they are not interested in the recovery of patients be quick because ... Read More

Reviewed on 2/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (11 reviews)
Sade' Anderson
5 months ago
1

This is not a safe place to go for therapy. They do not respect confidentially, HIPAA law and protecting patients. After reviewing my notes they put half statements I said to make me look bad but left out the other half of that statement. I am highly upset and hurt about this even when speaking to higher ups I still did not receive any kind of human kindness or respect.

M R
7 months ago
3

The turn is dire tly beside Subway, Black mailbox, you only see driveway, building is in the back kind of hidden.

Rebecca Anne Caswell
2 years ago
5

Danny Elliott
3 years ago
4

Matthew Ferguson
3 years ago
5

Jennifer Hall
4 years ago
5

Geoff George
4 years ago
5

I've been in this program for a little over four months, and it has saved my life. I know many others would say the same except for the stigma, but I want people to know that it does work so that more people will give it a try.

Ashlee Withers
5 years ago
1

Christy White
6 years ago
5

Joann is the most amazing counselor and I think the best around. She is incredibly knowledgeable and experienced. She has a strong sense of people and has helped me understand myself on a deeper level.

Krista Leighton
6 years ago
5

Christina Newby
7 years ago
1

I will give one star for it was not a complete loss, but this place is a waste of time. Not only were the therapist late because they had "job interviews", "take a shower", or clean their place, but they are not experienced. One of my therapist could not even handle my son who I was told had training to do this. I am not speaking for all of them but I know from my experience and other families that use this company that there is only a handful of staff in the Lynchburg office that is superb! When I brought issues up nothing was really done and having children with autism it is not beneficial to bring numerous people in the home with a child having extreme behaviors. This can cause more chaos but let's be honest it's all about money with them. These families and children do not matter. This is the only company that I have worked with that parent's do not have to sign time sheets accounting for these employees and their hours. I can and will give multiple reasons of why you should not seek services from this company. I still have my letter that I sent when I walked away, which was the best decision for my children and my family. Not only did the therapist, if you want to them that, come in my home and refuse to speak to me because of the childish manner and her being mad at me, the owner Justin wanted to give her cues cards for her to interact with me. So now the clinician is being told to use therapeutic tactics that we use with our children just to speak to me. Becuase, her words were she did not have to speak to me when she worked with my son. I tried not leaving this review but I think people should be cautious and aware that you will not receive the best care concerning ABA or professional behaviors. Also do not expect them to be there on time and if they come late, they will not be making the time up staying longer. I have been silent long enough and I truly finding it heart breaking the children and families that will suffer from this business. I have heard enough families complain about the Lynchburg office. I thank God I found a company and therapist that has accomplished more with my son in her first three months than this place did in almost a year. Just be cautious and aware as you proceed with this office.

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