MacNeal Hospital Psychiatry and Behavioral Health

3249 South Oak Park Avenue Berwyn, IL 60402
DetoxInpatientOutpatient
MacNeal Hospital Psychiatry and Behavioral Health IL 60402

About MacNeal Hospital Psychiatry and Behavioral Health

MacNeal Hospital’s Psychiatry and Behavioral Health unit is located in Berwyn, Illinois. It operates under Loyola Medicine, treats mental health, behavioral health, and co-occurring disorders in adults. They provide inpatient treatment, partial hospitalization, outpatient programs, as well as aftercare planning. Dedicated services are available for seniors.Telehealth appointments are available.

They operate five inpatient units, each working with a designated population. In addition to serving adults with behavioral health and substance abuse challenges, providers also support seniors with geriatric mental health concerns. Available inpatient services include stabilization and crisis management, individual, group, and family counseling, and comprehensive case management. In addition, you can also participate in on-site holistic therapies that incorporate recreation, music, and movement. Individual therapy creates the space to explore the psychological challenges associated with addiction. With the help of a professional, you’re given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Their outpatient treatment serves as an alternative to inpatient care and is also available if you’re ready to transition from inpatient treatment to a lower level of monitoring and support. Clients have access to an array of services designed around their specific needs, including group counseling, life skills training, relapse prevention training, addiction education, medication management, and holistic, recreation-based therapy. Their aftercare program meets weekly to provide clients with ongoing recovery support and peer connections.

As part of Loyola Medicine, MacNeal Hospital Psychiatry and Behavioral Health is in-network with most commercial insurance providers, and Medicare and Medicaid. Verify coverage with your individual provider as out of network benefits may vary.

Facility Overview

Bed icon 374
Number of Available Beds

Latest Reviews

Marisol Correa
1 week ago on Google
1
"I had a deeply disappointing experience at Loyola ( macneal) Hospital. Despite its prestigious name, the level of care and professionalism fell far below expectations. As a nurse myself, I was shocked by the poor patient care provided and have reported the incident to the relevant authorities. The staff could benefit from better training to ensure that patients receive the high-quality care they deserve. I hope management takes this feedback seriously for the sake of future patients."
Response from the owner4 days ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Daniel Aguilar (Danny)
2 weeks ago on Google
1
Rushed to hospital I'm ambulance for chest pain. I got a room quickly but not a provider. The registration came in first because it seems like that's a priority. Waited and waited so when I decided to leave after not seeing a provider and provider finally rushed to where I was and was just rushing me and asking why I even came to hospital in a smart Alec way. Service was horrible I didn't feel like I can trust the hospital with my health. So I left with out being seen by a provider or properly discharged because I felt unsafe.
Response from the owner1 week ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Mabel Fleming
2 weeks ago on Google
1
There is suppose to be care in healthcare, not here, they don't care about HIPPA , looks like they are wanting a lawsuit. The nurse literally tries to give my kid a swab text in the waiting area where there are other SICK people!!!! Where is the privacy and to add that is so unsanitary to swab it collect any bodily fluid with other people in the area.... would that not cause a possibility of cross contamination?????? There is no direction at this hospital and it needs a major reform. The nurses have no respect for patients and alway talking about HIPPA however they are the ones giving out patients info.... btw the charge nurse was called and did absolutely nothing to the nurse...no pull to the side and have a conversation on how you should give people privacy....she just went to doing whatever she was doing before. Be careful of this hospital cause they honestly don't care and are just there for a pay check.
Response from the owner1 week ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

MacNeal Hospital Psychiatry and Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Zing Health
Devoted Health
Beech Street
AARP
Allied Benefit Systems
Clear Spring Health
Community Care
Cook County Health & Hospitals System (CCHHS)
Galaxy Health Network
HealthLink
Longevity
PHCS (Private Healthcare Systems)
Preferred Health Care
SelectHealth
YouthCare

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private-room iconPrivate Rooms

Staff

Shawn P. Vincent

President & CEO

Melissa Lukasick, MBA

Regional CFO

Pierre Monice, MBA

President

Timothy M. Carrigan, PhD, RN, FACHE, NEA-BC

Regional Chief Nursing Officer

Contact Information

Phone icon (708) 783-3140
Building icon

3249 South Oak Park Avenue
Berwyn IL, 60402

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of MacNeal Hospital Psychiatry and Behavioral Health

2.5/5 (580 reviews)
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Reviews

2.5

I stayed here about 3 yrs ago 4 about 2 weeks. & how ur stay here is going 2 B largley dependent on what until ur placed on. There are 3. 2 on the 4th floor and one on the 5th. Now i started on the 4th. The room i was taken to at about 3 am smelled like Feces & my Room mate ... Read More

Reviewed on 3/18/2018
1

The staff never called me once to inform me on my loved ones treatment . Apon visiting they were cold ,rude ,and very uncompassionate. The staff does not seem to understand that when your loved one is hospitalised for this or any mental condition it is an upsetting experien ... Read More

Reviewed on 5/29/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (578 reviews)
Marisol Correa
1 week ago
1

"I had a deeply disappointing experience at Loyola ( macneal) Hospital. Despite its prestigious name, the level of care and professionalism fell far below expectations. As a nurse myself, I was shocked by the poor patient care provided and have reported the incident to the relevant authorities. The staff could benefit from better training to ensure that patients receive the high-quality care they deserve. I hope management takes this feedback seriously for the sake of future patients."

Response from the owner1 week ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Daniel Aguilar (Danny)
2 weeks ago
1

Rushed to hospital I'm ambulance for chest pain. I got a room quickly but not a provider. The registration came in first because it seems like that's a priority. Waited and waited so when I decided to leave after not seeing a provider and provider finally rushed to where I was and was just rushing me and asking why I even came to hospital in a smart Alec way. Service was horrible I didn't feel like I can trust the hospital with my health. So I left with out being seen by a provider or properly discharged because I felt unsafe.

Response from the owner2 weeks ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Mabel Fleming
2 weeks ago
1

There is suppose to be care in healthcare, not here, they don't care about HIPPA , looks like they are wanting a lawsuit. The nurse literally tries to give my kid a swab text in the waiting area where there are other SICK people!!!! Where is the privacy and to add that is so unsanitary to swab it collect any bodily fluid with other people in the area.... would that not cause a possibility of cross contamination?????? There is no direction at this hospital and it needs a major reform. The nurses have no respect for patients and alway talking about HIPPA however they are the ones giving out patients info.... btw the charge nurse was called and did absolutely nothing to the nurse...no pull to the side and have a conversation on how you should give people privacy....she just went to doing whatever she was doing before. Be careful of this hospital cause they honestly don't care and are just there for a pay check.

Response from the owner2 weeks ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Rocio Martinez
3 weeks ago
5

I wish I would've got the nurses and MAs names they were wonderful, especially the African American lady with dreads. She went qbove and beyond for me and my sons care.She was AMAZING,she definitely enjoys what she does

Response from the owner3 weeks ago
Thank you for your kind words.
Megan Foran
4 weeks ago
1

Poor communication, I have to keep resetting my password every time I have to get into mychart. Nobody in icu bothered to change the midlines and tape on my arms leaving me to get an infection. Every time I requested the heat to be turned down in my icu room I would wake up the next day feeling the room got even hotter. My regular room thermostat was set to 90 degrees by someone. It took three days to figure it out. I am not interested in becoming a regular patient as I already have a primary and hospital elsewhere. I only came here because it was a little closer based on my situation. My regular room was not cleaned properly.

Sapphire OfThemyscira
4 weeks ago
5

I've never been to the ER here but I gave birth at this hospital on and the staff was amazing. I loved how attentive each nurse and doctor were to my recovery and how great everyone was with my newborn. Seems like they genuinely care about their patients.

Response from the owner4 weeks ago
Thank you for sharing. Our staff is committed to excellence in patient care, and they go above and beyond to prove it every day.
Martha Puente
4 weeks ago
4

Response from the owner4 weeks ago
We always appreciate positive reviews! Thank you!
ARTESIA NESBITT
4 weeks ago
1

If I can give these people zero stars I would. I was brought in by ambulance Sunday November 24, 2024 and the emergency staff was HORRIBLE!!! I came in for chest pains, shortness of breath and dizziness.They had me in a room on a bed and was horse playing all over me. Laughing, joking and playing. No one was attentive at all. Mind you they were all men. I told one of the nurses that I had to pee. After about 15 minutes, he came in told be to pull my pants down. (basically with no assistance) He didn't want to help put the bed pan under me, (like he didn't want to touch me) He left out the room and left me exposed with my pants down to my ankle and me sitting on the bedpan full of pee. After about 15 minutes he came back in curtains open while I was completely exposed, grabbed the bed pan almost yanking it from under me, I was praying pee didn't spill out. They had me hooked up to the machine with the sticky tabs all over my chest, another nurse was at the end of the bed, yanking the cords that was attached to the tabs as if he was yanking an extension cord out of a socket, instead of standing in front of me, removing them the proper way off of my chest. Mind you, they are still joking and playing around. I have never been so humiliated in my life!! This was the worse thing I have experienced. On the flip side, I was admitted and the (women) nurses on the 3rd floor were impeccable!! They were very attentive the entire time I was there. I would never go to this hospital again. Terrible experience and the (male) nurses in the ER should be held accountable for their horrible actions!

Response from the owner4 weeks ago
Thank you for taking the time to leave a comment. Our staff is committed to providing the safest and highest quality care to every patient. We are sorry to hear about this experience. Our goal is to provide every person with the best experience and care possible. We are always looking for ways to improve and your feedback is important. Thank you for taking the time to share your thoughts.
Dan Lorenz
1 month ago
1

horrible place

Response from the owner1 month ago
Thank you for taking the time to leave a review for MacNeal Hospital. Our goal is to provide every person with the best experience and care possible. Your feedback is important, and we would like to talk about this further. Please contact us at 708-216-5140.
Dena Yangas
1 month ago
1

Come ask me in my room at hospital. I'm calling directors. Patients advocates and anyone else up this chain of command! To figure out who's head has been stuck up their ass the last 2 days here in this hospital

Response from the owner1 month ago
If you have more to share, please call us at 708-216-5140.
Rogers Clarence
1 month ago
5

Response from the owner1 month ago
Thanks for leaving us this review! We're thrilled about all of the stars!
Pack Daddy G
2 months ago
5

What I love about McNeil Hospital they let me know that my friend of 54 years is still alive even though I m not immediate family he s like my brother the one that s in ICU. The family won t get back to me, but the hospital gives me information. I m grateful for that.

Response from the owner2 months ago
Thank you for sharing. Our compassionate staff is dedicated to providing high-quality care.
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