Los Alamitos Medical Center

3751 Katella Avenue
Los Alamitos, CA 90720

Los Alamitos Medical Center CA 90720

About Los Alamitos Medical Center

Los Alamitos Medical Center, located in Los Alamitos, California is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Los Alamitos Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

JD Hern
3 weeks ago on Google
5
Los Alamitos Medical Center ( now UCI Health ) has always treated myself and family with compassion, empathy and the utmost respect far beyond ANY of the other local Hospitals in and around the NW Orange County/ LBC areas of SoCal.... oh,' Ive seen the negative reviews... and all i can say in responce is... respect goes a long way...you give it... you most certainly will recieve it in return.....I cant thank ALL the good folks at LAMC/ UCI Heatlh enough for thier professionalism, in helping me overcome the horrible infection Ive suffered with for the last 5 years and be well again , .... ....... ,, from the heart... JDnHBOCCA
Response from the owner1 week ago
That's what we like to hear. We always strive to deliver the best quality care and expertise. Our team will enjoy hearing your kind feedback.
Leo Gallegos
3 weeks ago on Google
4
The paramedics brought a good family friend. To Uci health The front desk in the emergency room staff was very kind. The nurse and Doctor we're very kind As well.
Response from the owner1 week ago
That's great to hear! We're glad that you can always count on our team to deliver professional, quality care and expertise. Best wishes!
Tayot O.
3 weeks ago on Google
5
Overall ER experience is very positive. The ER doc and nurses are nice and they act fast. My family and I won t go to any other hospital but Los Al UCI. Thanks for all the help.
Response from the owner1 week ago
Thank you for leaving us this review! Emergency situations can be tough, but our team is always ready to deliver quality care. We really appreciate the feedback, and wish you the very best!

Location

Accepted Insurance

Los Alamitos Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (562) 799-3234
Building icon

3751 Katella Avenue
Los Alamitos, CA 90720

Reviews of Los Alamitos Medical Center

2.5/5 (331 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (331 reviews)
JD Hern
3 weeks ago
5

Los Alamitos Medical Center ( now UCI Health ) has always treated myself and family with compassion, empathy and the utmost respect far beyond ANY of the other local Hospitals in and around the NW Orange County/ LBC areas of SoCal.... oh,' Ive seen the negative reviews... and all i can say in responce is... respect goes a long way...you give it... you most certainly will recieve it in return.....I cant thank ALL the good folks at LAMC/ UCI Heatlh enough for thier professionalism, in helping me overcome the horrible infection Ive suffered with for the last 5 years and be well again , .... ....... ,, from the heart... JDnHBOCCA

Response from the owner2 weeks ago
That's what we like to hear. We always strive to deliver the best quality care and expertise. Our team will enjoy hearing your kind feedback.
Leo Gallegos
3 weeks ago
4

The paramedics brought a good family friend. To Uci health The front desk in the emergency room staff was very kind. The nurse and Doctor we're very kind As well.

Response from the owner2 weeks ago
That's great to hear! We're glad that you can always count on our team to deliver professional, quality care and expertise. Best wishes!
Tayot O.
3 weeks ago
5

Overall ER experience is very positive. The ER doc and nurses are nice and they act fast. My family and I won t go to any other hospital but Los Al UCI. Thanks for all the help.

Response from the owner2 weeks ago
Thank you for leaving us this review! Emergency situations can be tough, but our team is always ready to deliver quality care. We really appreciate the feedback, and wish you the very best!
M.F.
1 month ago
5

I would like to thank - medical staff in ER* ICU * CCU * outstanding service - extremely grateful - Alex great nurse * kind * courteousNurse Ann is though and knowledgeable.Very comprehensive in explanation, medical proceduresKY Tran - very informative- communicationsNurse Di Loh - very conscience * organization skills * great work ethicsGod BlessMy GratitudeMike Fong

Response from the owner2 months ago
That's wonderful to hear! Our team will love hearing about your kind words. Thank you for the review!
Sheree Douglas
1 month ago
5

I have been assisting My Father who has been admitted a few times. This Rating is ONLY for the Lobby Admitting and Security Team.Lorena, Greg, and Kayla. They have consistently been FANTASTIC!!! So thoughtful, kind, sweet and they truly show empathy and understanding. Greg seems to truly enjoy his job! Their joy and Sunny disposition makes a difference to those that are going through difficult times!Thanks Guys for Your Great Customer Service.

Response from the owner2 weeks ago
That's wonderful to hear! Our team will love hearing about your kind words. Thank you for the review!
Shane 5280
1 month ago
1

Avoid this place if experiencing a mental health crisis (first one like this in my life). I experienced an episode that included many sleepless nights. When at this facility and finally seen by a doctor, I was given Ativan. Less than 2 hours I was given a psych eval and immediately discharged, still under the heavy grips of Ativan.

Erin Tejeda
1 month ago
1

I normally don t review places however if you are pregnant and need to go to an ER avoid this one! I m 20weeks pregnant and I had a seizure at work, obviously my job called the paramedics and I was taken to the nearest ER unfortunately this was it. While waiting in the hall way of the hospital I had another seizure. I remember the EMT s arguing with the DR that I had multiple episodes but the DR insisted I didn t ( even though she didn t witness anything) I asked multiple times for an ultrasound to make sure my baby was okay and the DR refused, she said it wasn t necessary and she had to hurry because she had a trauma coming in. I wasn t seen for another 2 hours. They did absolutely nothing to help my baby or me. Again if you are pregnant and need to go to an ER DO NOT go to this hospital.

Response from the owner1 month ago
We are sorry to learn about what you've been through. Your well-being is our priority, and we're committed to making things right. Please contact Patient Relations at https://www.ucihealth.org/patients-visitors/patient-feedback so we can address this situation promptly. - UCI Health
Sonya Pursell
1 month ago
2

The physicians do not actually assess your loved ones. As a NP hospitalist, my in laws were never assessed. Literally dr walked in room, gave some bs update and walked out. Discharge was a cluster. From DME, discharge, meds, and home health. The nurses for the most part were good.

Fatima Estrada
1 month ago
1

I had surgery on Tuesday of last week with Doctor Nowfar and he didn t prescribe me something strong for the pain he prescribed me TRAMADOL HCL 50 mg tablets which doesn t take away the pain.

Response from the owner2 weeks ago
We are sorry to learn about what you've been through. Your well-being is our priority, and we're committed to making things right. Please contact Patient Relations at https://www.ucihealth.org/patients-visitors/patient-feedback so we can address this situation promptly. - UCI Health
M. I.
1 month ago
1

Would be 0 stars if not for individual kind nurses who helped us through this nightmare otherwise STAY AWAY!! 1 STAR.Forced my loved one to be discharged early and the case worker went behind our back despite our repeated requests to delay the discharge. LO was showing stroke symptoms in the middle of the discharge and no one took it seriously and she ended up suffering several strokes in the outpatient they forced her to almost immediately. Case workers refused to come out of their office to talk or would do everything to cut/block communication. Only one eventually helped us after weeks of being ignored. The hospital 1000% contributed to her death. As much as I want to blame the case workers individually I unfortunately see their behavior as a reflection of the hospital ethos & direction.HORRIBLE communication and we suffered the entire time trying to get hold of someone to explain what was going on, including almost 0 follow up for big surgeries. Had to go at random times in the day in hopes of finding people who hsd any idea what was going on. Most people didnt know. If you dont have a flexible schedule to come in the middle of the day or odd hours, good luck. You are lucky if anyone returns your phone calls.Info also had to be constantly reiterated to the staff ex. mechanical eating & nurses constantly missing details about patient's case. Consistent staff was very rare due to use of traveling nurses so info kept on getting lost + crossed wires.Meals were always late (breakfast at nearly 9, lunch at nearly 2, dinner at 7) because understaffing, though the food was good. Made it impossible to consistently assist with feeding loved one.Some rooms had broken lights, peeling paint.Individual staff and nurses we interacted with were very nice and you could tell the average worker had to cover more and work harder because they were understaffed + the communications were confusing.Overall, a horrible experience that my family will never forget. Especially now that our loved one is gone.

SK J
3 months ago
1

Dear all! Besides almost letting my father died from hypotension in the ER because fluids weren t started right away on a possible septic shock patient, the only good thing was that the ER nurses were nice. MD, not so good. I would give a NO star if I could! Unfortunately, my father was admitted to UCI Health Los Alamitos after he was found shivering and on assessment, a possible left sided weakness was noted. I was getting him ready to be taken to Cedars-Sinai Medical Center where he had his previous surgery but due to the stroke symptoms called EMS. The ER MD and nurses on the first day were very pleasant. Ginny, my father s nurse, was so kind so I decided to take a large box of See s Candies and a box of Skinny Popcorn on Father s Day for the nurses. Here goes My father just lost his sister this week, his dog suddenly expired, and knew he couldn t make his sister s funeral therefore, today, being Father s Day, our family wanted to see him. I took my 11 soon to be 12 year old son and left him with grandpa, who was alert and oriented times 4. I was so busy and unconsciously went to get my mother. She lives 5 minutes away. I rescued a puppy for them since they were so sad, fed my 15 week puppy, and we were on our way.As I was driving in, Pam, the House supervisor called. The first thing after asking if I was the daughter, she HARSHLY asked if I left my minor son at the hospital and if I don t pick him up or come back immediately she would call the police department. I told her to call them. It was such a malicious and calculated statement to me. I was shocked and disgusted with her tone and her THREAT. She claimed I had abandoned my son. I ll tell you one thing, Cedars-Sinai would never tolerate such obnoxious, unprofessional behavior to patient s family member. Pam, house supervisor and the Charge RN (Keshia Holliday-Navas) threaten, harassed, and argued with me, for no good reason, for approximately 1 hour.The Charge RN, Keshia Holliday-Navas was even worse. She stood outside the CCU door and started arguing with me. Using the same talking points as the Pam, House Supervisor, abandonment . I felt extremely threaten and unsafe. Even worse, unsafe for my father. She called me sweetie many timescondescendingly even after I told her never call me sweetie since I have a name. She actually did it more rolling her eyes and shaking her head at me. My father, the patient, also stated that she was lurking around his room when I called his cell when my mother and son were in the room. When I called his cell, because they wouldn t let me wait outside the door, Keshia Holliday-Navas invaded our private phone call in his room while I was having a conversation with my son on my FATHER S cell phone. She actually started up her crazy rant! She was lurking around to pick a fight and harass my family. If she could do this to patient s family, I promise, she has done this to nurses, other family members, and healthcare professionals.These two nurses need to be investigated and terminated for their threatening and harassing behavior. This world needs nurses with more class, skills, and compassion. Not disgusting degenerates with literally no communication skills like them.UCI Health should be Embarrassed! I have never dealt with such intentional malice, threatening, and harassing behavior.I M EXTREMELY SCARED FOR THE CARE OF MY FATHER THERE BECAUSE I KNOW HOW NURSES GIVE REPORT AND THEIR HERD MENTALITY.I want to say again, we had such wonderful nurses on Saturday and I m sure we will encounter more great nurses. BUT Keshia Holliday-Navas and Pam, Supervisor, who needed security at her side during her harassment are obnoxious and embarrassing to the healthcare profession. They are the reason hospitals get a bad name. It only takes one experience like this to loathe a hospital. Our family, full of healthcare professionals and others professions, will always remember these two people, KESHIA HOLLIDAY-NAVAS, charge that day in CCU and PAM, HOUSE SUPERVISOR!It s the worst place. Don t go there.

Response from the owner4 months ago
We are sorry to learn about what you've been through. Your well-being is our priority, and we're committed to making things right. Please contact Patient Relations at https://www.ucihealth.org/patients-visitors/patient-feedback so we can address this situation promptly. - UCI Health
Mz LaLah W.
3 months ago
1

This emergency room is slow as a snail.sat in the waiting room for more than 6 hrs just to get a bed then see a dr. Still waiting for the bed!!! Smh. For my brother with covid.

Response from the owner3 months ago
Thank you for taking the time to leave us this feedback. Timely emergency care is an important priority. Please reach out to our Patient Financial Services for further assistance: 833-353-7700. Thank you.
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