Lakeview Behavioral Health Hospital

1 Technology Pkwy S Norcross, GA 30092
InpatientOutpatient
Lakeview Behavioral Health Hospital GA 30092

About Lakeview Behavioral Health Hospital

Lakeview Behavioral Health Hospital is dedicated on helping adults and adolescents who are dealing with some mental health or addiction issue. Their programs include detoxification, inpatient program, partial hospitalization and outpatient program. Lakeview Behavioral Health Hospital is located at Norcross, Georgia.

Lakeview Behavioral Health Hospital is dedicated on helping men and women on dealing with their mental health and addiction issues. Their program focuses on providing personalized treatment plan to each individual. Their continuum of care include inpatient, partial hospitalization program and intensive outpatient program.

Lakeview Behavioral Health Hospital has specialized staff to engage individuals and their families to get immediate stabilization and the proper tools that they need for long term results while they recover from their mental health illness and co-occurring disorders.

Facility Overview

Bed icon 118
Number of Available Beds
Calendar icon 30-90
Avg Length of Stay in Days

Latest Reviews

Charles Lacy
1 week ago on Google
1
They will hold you hostage against your will. Don t even bother going here if you are having severe depression. They don t listen to your requests. Over 24 hours to see a doctor. Nobody seems to know who s in charge, they will lie, gaslight you, treat you like you have schizophrenia and god forbid you actually get to see the doctor for a whole 30 seconds. You get to be here for a week and see a doctor once. Needs new management and staff need to be reprimanded for poor behavior.
Response from the owner3 days ago
We appreciate you taking the time to leave a review, though reading this is incredibly concerning. It would be very helpful for us to gather more information, and we ask that you please consider reaching out to us by email at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Jeremy Marrone
2 weeks ago on Google
1
We sent our son here looking for treatment. He was not seen by anyone for the 1st five days. Upon arriving there was not an initial screening done. 1 of the things my son suffers from is monophobia along with BPD and sever anxiety. The put him in a room with nothing in it by himself for 10 hrs. We were put on his information release form and when I went to the facility to speak with the patient advocate she told me she couldn't tell me anything because I wasn't on the release form even tho I watched him fill it out. When I protested this fact I was asked to leave. This facility and it's staff are an absolute nightmare. We are currently trying to get him transferd as they are making his mental health worse. IF YOU HAVE LOVED ONES THAT NEED HELP PLEASE DO NOT SEND THEM TO THIS FACILITY.
Response from the owner1 week ago
We take this feedback very seriously, and we appreciate your willingness to share. We are troubled by what we have read and feel that it is of the utmost importance that we gather more information so that we can better understand the circumstances. Please contact us at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Diane Turon
2 weeks ago on Google
5
My daughter had to be admitted here for a week and I have to say that after reading some of the reviews here that I was truly worried for her safety. But I can honestly attest that my daughter was treated with kindness and compassion by a very caring staff. She told me that the staff was so kind and truly cared about her well being. I am so thankful for the hard working and dedicated staff at Lakeview. Thank you for helping her to know she matters and for helping her find some healing.
Response from the owner1 week ago
Thank you for sharing this! We are so grateful to have the opportunity to do the work we do each and every day. We appreciate the feedback!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Accepted Insurance

Lakeview Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.
inpatient iconInpatient
Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Willa Hardamon

Chief Nursing Officer

LaKea Burrison

Director Outpatient Services

William H. Benifield

Director of Human Resources

Enrico R. Williams

Director of Facility Ops

Alexis Summers

Director of Business Office

Lorica Hawkins

Director-HIM

Kandice R. Daniels

Director of Quality & PI

Cheryl B. Leonard

Director of Utilization

Freddy Perez

Manager of Food & Nutrition Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Phone icon (678) 743-1968
Building icon

1 Technology Pkwy S
Norcross, GA 30092

Reviews of Lakeview Behavioral Health Hospital

2/5 (486 reviews)
4
Staff
4
Amenities
4
Meals
5
Value
5
Cleanliness
5
84
4
34
3
13
2
17
1
338

Reviews

5
Best Choice

I have been in the field for quite some time, and have sent more than a few patients to inpatient and acute stabilization hospitals. The reality is that no psych stabilization is fun or meant to be anything close to a Residential, IOP, or even OP program. This hospital has b ... Read More

Seasoned P.
Reviewed on 11/8/2023
Staff
4
Amenities
4
Meals
4
Value
5
Cleanliness
5
1

I stayed here for a week (in March 2019) and I must say it was the worst week of my life. I came out worse than I was. It was the most traumatic experience I ever had. I developed PTSD from it and I lost 15lbs that week. I came here with a bag full of clothes, and hygiene p ... Read More

Reviewed on 10/26/2019
1

My mother was a patient there and was released without a follow up plan. When we voiced concern over the fact that she was given medicine that required follow up care, they pretended to schedule an appointment at an office for 8:00 AM the following morning. When we arrived, ... Read More

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Charles Lacy
1 week ago
1

They will hold you hostage against your will. Don t even bother going here if you are having severe depression. They don t listen to your requests. Over 24 hours to see a doctor. Nobody seems to know who s in charge, they will lie, gaslight you, treat you like you have schizophrenia and god forbid you actually get to see the doctor for a whole 30 seconds. You get to be here for a week and see a doctor once. Needs new management and staff need to be reprimanded for poor behavior.

Response from the owner1 week ago
We appreciate you taking the time to leave a review, though reading this is incredibly concerning. It would be very helpful for us to gather more information, and we ask that you please consider reaching out to us by email at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Jeremy Marrone
2 weeks ago
1

We sent our son here looking for treatment. He was not seen by anyone for the 1st five days. Upon arriving there was not an initial screening done. 1 of the things my son suffers from is monophobia along with BPD and sever anxiety. The put him in a room with nothing in it by himself for 10 hrs. We were put on his information release form and when I went to the facility to speak with the patient advocate she told me she couldn't tell me anything because I wasn't on the release form even tho I watched him fill it out. When I protested this fact I was asked to leave. This facility and it's staff are an absolute nightmare. We are currently trying to get him transferd as they are making his mental health worse. IF YOU HAVE LOVED ONES THAT NEED HELP PLEASE DO NOT SEND THEM TO THIS FACILITY.

Response from the owner2 weeks ago
We take this feedback very seriously, and we appreciate your willingness to share. We are troubled by what we have read and feel that it is of the utmost importance that we gather more information so that we can better understand the circumstances. Please contact us at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Diane Turon
2 weeks ago
5

My daughter had to be admitted here for a week and I have to say that after reading some of the reviews here that I was truly worried for her safety. But I can honestly attest that my daughter was treated with kindness and compassion by a very caring staff. She told me that the staff was so kind and truly cared about her well being. I am so thankful for the hard working and dedicated staff at Lakeview. Thank you for helping her to know she matters and for helping her find some healing.

Response from the owner2 weeks ago
Thank you for sharing this! We are so grateful to have the opportunity to do the work we do each and every day. We appreciate the feedback!
Life With Ark
1 month ago
1

This is place is not very professional, they will try and hold you pass the 72 hr deadline . They discriminate against your religion, they are very rude and this is not a sanctuary for you to get better

Response from the owner1 month ago
Reading this is disheartening, though we are grateful for your willingness to provide feedback. To ensure that we fully understand the concern expressed here, we kindly ask that you contact us directly by emailing FeedBack@lakeviewbehavioralhealth.com. Thank you.
Carol Nix
1 month ago
1

Disgusting place needs to be shut down. Treat patients awful. Don't let your loved ones go there. They don't care about you at all. I would rate o but there's not one. 1 is pushing it.

Response from the owner1 month ago
Reading this is disheartening, though we are grateful for your willingness to provide feedback. To ensure that we fully understand the concern expressed here, we kindly ask that you contact us directly by emailing FeedBack@lakeviewbehavioralhealth.com. Thank you.
Sabat Adous
1 month ago
1

This place is extremely unprofessional and have 0 care for their patients. I have called multiple times to check on a loved one and have been hung up on multiple times and been met with rude and dismissive behavior. If they re treating people concerned about loved ones like this, how are they treating their patients??! Truly the most terrifying experience on an already troubling situation. If your insurance is accepted anywhere else PLEASE go elsewhere for care. The worst place to take someone who needs help and support.

Response from the owner1 month ago
Reading this is troubling, and we would appreciate having an opportunity to gather more in-depth details regarding the circumstances that led to this review. If you are willing to provide more information, we encourage you to reach out to us directly by emailing FeedBack@lakeviewbehavioralhealth.com. Thank you.
Isabelle Ellard
1 month ago
3

Kahdeia Rufus
1 month ago
1

This place is TERRIBLE. PLEASE PLEASE if you care about your loved one DO NOT send them to Lakeview. The staff DO NOT care about the patients or the family. This is by far the WORST mental health facility. They DO NOT even have visitation. They DO NOT CALL THE FAMILY to let them know how YOUR loved one is doing or give you any updates. My daughter has been there for 8 days and no one has called me yet. I am sending the police to do a welfare check on her. STAY AWAY FROM THIS PLACE IF YOU CARE ABOUT YOUR LOVED ONES. PLEASE

Response from the owner1 month ago
We truly value all feedback and appreciate you taking the time to share this. However, we are concerned by what we have read, and we would be grateful for an opportunity to learn more so that we can better understand the circumstances described. Please consider reaching out to us directly by emailing FeedBack@lakeviewbehavioralhealth.com. Thank you.
Skyler Bauch
1 month ago
1

Worst nursing staff to deal with. You can't ever get anyone on the phone to help you. They send you around in a loop of talking to the same 2 nurses or are sitting at the nurses station talking to each other and won't answer the phone.

Response from the owner1 month ago
We appreciate you taking the time to leave a review, though reading this is incredibly concerning. It would be very helpful for us to gather more information, and we ask that you please consider reaching out to us by email at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Faye Nix
1 month ago
1

One of the most horrible places I've been. Please, don't send ANYONE that you care about to this facility. They're rude, hide your belongings from you, don't give you life saving medication.I was in a room with someone who attacked me and the staff did nothing at all to keep me safe! They lock you out of your "room" and you have to be given permission to just use the restroom. It's almost impossible to call a loved one, when you do...they monitor everything you say.I'm disabled and had no assistance when I needed it. These people do not care at all about your safety and allow violent patients around someone who is just trying to better themselves.It took them over 24 hours just to get me to a unit, no explanation as to why. I saw people sleeping on the floor waiting to recieve care.People were put on a 72 hour hold even if they checked themselves in for outpatient health.I don't understand why they can in any way be allowed to "treat" anyone.Just a disgusting place.

Jordan Parrish Brown
2 months ago
1

They sent out an immediate hire email and after reading the reviews I will not be attending the job fair

Response from the owner2 months ago
We take this feedback very seriously, and we appreciate your willingness to share. We are troubled by what we have read and feel that it is of the utmost importance that we gather more information so that we can better understand the circumstances. Please contact us at FeedBack@lakeviewbehavioralhealth.com so that we can speak with you directly. Thank you.
Daniel Singer
2 months ago
1

As someone who had to spend a week here, I would not recommend it. Half of the doctors don t care about you or why you re there all they care about is money. The doctor assigned to me would come in my room ask how I was feeling then leave. He never once took the time to see I was better and instead tried to make me stay longer. Even though the rest of the medical board said I was good to go after day 3. They didn t draw my blood until the last day I was there, so obviously everything had left my system by then. What I m trying to say is if you really love your child, family member and/or friend, DO NOT SEND THEM HERE. I had to fight tooth and nail to get out of this hell hole. I was more depressed there than at home. It s got 2 stars for a reason people. Now the nurses were really nice and truly the only angels there.

Response from the owner2 months ago
Reading this is disheartening, though we are grateful for your willingness to provide feedback. To ensure that we fully understand the concern expressed here, we kindly ask that you contact us directly by emailing FeedBack@lakeviewbehavioralhealth.com. Thank you.
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