I can't get Doctor Barbara Scott to refill my meds and it happens alot..So much as I'm getting ready to change clinics....There no excuse for it..Read your fax machine..
About Viola Pitts/Como: JPS Health Center
JPS Health Center - Viola Pitts is an outpatient mental health clinic that provides expert care to adults and adolescents struggling with mental health disorders. JPS Health Center - Viola Pitts is located in Fort Worth, Texas.
At JPS Health Network, they aim to help you to support better and healthier lives. They aim to be the trusted healthcare leader in their community. They are dedicated to providing a full continuum of behavioral health services. They value trust, mutual respect, excellence, integrity, accountability, and teamwork.
Some of the services offered by JPS include pharmacotherapy, case management, group therapy, skill building groups and crisis intervention. Their team includes Board Certified Music Therapists, Certified Therapeutic Recreational Specialists, Chaplains, Registered Nurses, and Psychiatrists.
Latest Reviews
I have nothing but positive experiences here in every department for over two years. Everyone has treated me with respect and care!
This facility need to be closed down and investigated everyone is lazy & ghetto, like it smells at this areaI told my kids doctor in grapevine I did not want to come to his location. Because it looked like it smelled which I was right. Horrible energy, very horrible customer service. The laptop she needs to be fired.They had me waiting here about 30 minutes or longer. Just to tell me they couldn't draw my kids blood It doesn't take that long to draw small kids bloodNever AGain will I come to this raggley location. I don't care if it was the last jps network on Earth. I would never come here
The Drs, Lab, and Pharmacy are wonderful.Tiffany, is one of THE BEST Phlebotomist, and rarely has a problem with my small "senior" veins.I have a New Dr, Dr Khalil, he is very kind and patient, and takes time to LISTEN.The Pharmacy Techs are the sweetest ever! They always greet me by name when I walk in, and even Miss Monica, the PIC, looks up and speaks to me, asking about my grandson.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8.6 / 10
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Location
Accepted Insurance
Prime Health Services
Scott & White Health Plan
Superior HealthPlan
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Dr. Karen Duncan
President & CEO
Jill Farrell
Sr. EVP & COO
Rory McCrady
Interm CFO,SVP, Revenue Cycle
Ashley Ridgeway-Washington
SVP & CHRO
Sudhakar Karlapudi, MD
EVP & CMO
Phyllis Chambers, DNP, RN,NEA-BC
SVP, Chief Nursing Officer
Daphne Walker
EVP, Chief Legal Officer
Will Showalter
SVP, CIO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 9048
Contact Information
(817) 702-1100 
4701 Bryant Irvin Rd N
Fort Worth, TX 76107
Get Help Now - 817-618-0261
Who Answers?
Who Answers?
