Jersey Shore University Medical Center – Parkway 100

Neptune, New Jersey

3535 Route 66
Building 5
Neptune, NJ 07753

800560999

3.7 (1183 reviews)

About Jersey Shore University Medical Center – Parkway 100

Jersey Shore University Medical Center - Parkway 100 provides mental health and addiction recovery services in an outpatient setting. Services include individual, group and family therapy and also medication management. Jersey Shore University Medical Center - Parkway 100 is located at Neptune, New Jersey.

Their program provide adult intensive outpatient 16-week DWI education group program, individual therapy, group therapy, continuing care for those in early recovery and family education and co-dependency counseling.

They also offer short-term solution-oriented psychotherapy to individuals struggling with mental health concerns. Treatment includes medication management, individual therapy, group therapy and family/couple therapy.

Payment Options

Self-pay options
Medicaid
Medicare
Private insurance
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Programs

Adult program

Program for men

Program for women

Young adult program

Settings & Amenities

Private setting

Insurance

Our Policy: Jersey Shore University Medical Center – Parkway 100 works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Clover Health

Consumer Health Network

Optum

First Managed Care Option

Blue Cross Blue Shield

Horizon Blue Cross Blue Shield

InterGroup

Brighton Health Plan Solutions

MultiPlan

Oxford Health Plans

United States Family Health Plan (USFHP)

UnitedHealth Group

VA Community Care

WellCare

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact

800560999

Website

3535 Route 66
Building 5
Neptune, NJ 07753

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Reviews

Rehab.com (2)

Google (1181)

Google Rating

3.7 (1181 reviews)

Kevin Westpy

1 month ago

Horrible worst care disrespectful staff

Meiling G

I received an excellent delivery service from the hospital staff. However some customer service representatives from the billing department is aweful. I have called several times to understand some items listed on my bills but they were not able to explain to me why i got charged for those services. They kept giving me other department numbers to call and other department told me billing department need explain to me. One of billing service representatives hung up on me TWICE over the phone and THREATENED me verbally by saying to they will send my bills to collection. This is very unprofessional. I'm actively trying to understand the bills I can pay but have been treated like this. They should train their people better to answer billing questions.

Response from the owner1 month ago

Thank you for taking the time to speak with our Patient Experience Coordinator regarding this customer service experience with our Billing Department. We are sorry for the frustration caused by this incident and are always looking for opportunities for improvement. Please expect outreach on this matter as discussed. We wish you and your growing family the best!

Magda Miranda

On Wednesday August 28 I went to visit a dear friend who was in the Ackerman Pavilion after being moved from ICU to palliative care. Unfortunately I arrived too late but was still able to say my goodbye.I want to thank the nurse tech that saw me sitting by the elevator bank crying. She asked if I was ok and I nodded yes. She returned a few minutes later with a box of tissues and a bottle of water. I forgot to get her name but I wanted her to know how much I appreciated her kindness and compassion. She was an angel to me. This occurred around 6:30pm

We are very sorry for the loss of your loved one. Thank you for sharing this lovely story with us about your encounter with a PCT after a difficult good-bye. We are so glad to hear they were there and able to provide you with empathy and comfort. Our team is committed to providing the best healthcare experience, and we appreciate your acknowledgement of their dedication. Your kind message has been passed to our PCT leadership so they can share with the team and hopefully identify your angel. Hearing stories like this are one of the many reasons we are so proud of our amazing team!

Karen Westpy NJLR

The level of ignorance and mistreatment from the whole ICU staff is a disgrace, the treatment and handling of the patient is disgusting. I have to be here overnight to guard the patient it is definitely not a place I'd send my worst enemy too. The patient is battered and bruised from inappropriate handling. Being used like a piece of meat on a cutting board. Slashed on face and arm. Definitely working on getting the patient into another hospital after Labor Day. Thank God for cell phones and cameras.

Carole Jablonsky

The staff of the MRI Department, working during my appointment at 11:15am, August 29, 2024, were rude and snide. Making comments and hurt my spine severely, for which I am scheduled for surgery in September of 2024.

The behavior you experienced in the MRI Department is not representative of our standards. Please accept our apology and be assured that we are committed to doing better. We would appreciate an opportunity to discuss this with you. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can investigate this further.

M S (Liz)

2 months ago

I'm only giving it 3 stars bc the doctors are great. Otherwise the ER is filthy and the person I came in with had to have surgery. So they led me to the family waiting area where I was greeted by sleeping techs with their shoes off and feet up on chairs. Hospital blankets on like they were patients and a gaggle of techs on their phones talking and laughing. Is this their break room and I made the mistake of walking in on them? I wanted to wait in peace instead I was greeted by the most unprofessional circumstances. These techs hiding up here for over an hour are suppose to be looking after our loved ones? Honestly super sickened and appalled!!

Response from the owner2 months ago

Please accept our apology for the behavior experienced in the waiting room and Emergency Department. We would appreciate an opportunity to discuss this with you. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can investigate this further.

M Thompson

They used to be excellent, but no longer have high standards. They don t treat you they just bill you.

We would appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can address these concerns.

Jake Swidryk

Phenomenal, caring people! Not only was visit not stressful but they helped reduce stress. Amazing staff and amazing facilities!

Thank you so much for this glowing review! We wish you the best, but should you ever need help you can rest easy knowing we'll provide you with the best care possible.

Jack White

The worst hospital ever I think the only thing y all are famous for it is your good friendly, custodial staff, and your helicopter pilots.I was mistreated after a car accident and I have reasons to believe there were damages caused during the hospital visit.The female nurses grabbed my body aggressively while making fun of me one NURSE actually said did he look like that before the accident and they all laughed at meIf you don t get new nurses and staff in your hospital, I will end up owning your hospitals because no lawyer in the world will save you from medical malpractice!I am in critical conditions according to the lawyers in the other doctors I saw after leaving the hospital to discharge was Against medical appropriate procedures, according to the law and the staff did not concisely explain the results and she threw their paper at me I could just go on and on it was a really rough night. I m lucky to be alive, but I did not expect to be treated less than a human in a Hospital I never go to by choice for reasons like this. I was wondering if the nurse had a relationship with the driver who hit me I currently have two lawyers working this accident caseI ve left two voicemails with patient experience as expected their ignoring all the calls

Thank you for sharing this experience from the Emergency Department. We understand that the Office of Patient Experience has been able to connect with you. Please expect continued outreach on this matter.

L.M Boccio

Love dr anthony and all there I have brain cancer and they keep me ok. Had front lobe removed and this hospital was after my surgeries cause the other hospital was not helping me in my condition after all the pain I was in.

Thank you for sharing this extraordinary story about Dr. Anthony with us. Our team is committed to providing the best healthcare experience, and we appreciate your acknowledgement of their dedication. We wish you all the best.

Mags C

The only reason I'm giving three stars is because of the wonderful nurses and doctors there. The main problem with Jersey shore medical center is the kitchen. I am currently on the hospital from home program, so the kitchen is responsible for my breakfast lunch and dinner. The breakfast was wonderful. Never got lunch until 4:45 when they brought what they called my dinner. By the way the lunch was literally a chicken salad sandwich and nothing else. And the dinner looked like leftovers. One tiny piece of meat a scoop of potatoes and planks of carrots. A water, sugar-free vanilla pudding, and a fruit cup. I don't know what they're doing there, and maybe they just don't care about the patients who are doing hospital from home, but this is an ongoing thing. I have been on this program once before and literally we were having the same issues there were days I wasn't even getting food. You have an excellent hospital. With excellent nurses and doctors. But the kitchen is a hot mess. And it's completely unfair that me as a patient has to fight for a basic necessity that is given to us in the hospital.

Thank you for sharing both the positive and negative aspects of your experience with our Hospital From Home Program. It is wonderful to hear you had such a positive and warm experience with the nurses and doctors. That said, it's disappointing to learn about this recent experience with our meal service, please accept our apology. We are always looking for opportunities for improvement, and will share your feedback with our leadership team. It is appreciated that you took the time to speak with our Patient Experience Department regarding this experience.

Athena Danielsdottir

I am writing this for my grandmother, she had some health issues and went to this facility. she came home and could not stop speaking highly of the woman named Valerie. she got lost in the building and couldn t find anyone that would help her, until she saw a woman cleaning, Valerie, she was not only helpful but so kind. and it is very important to her that Valerie hear how thankful she is and not just for her but also nurse gina, front desk ladies, joe and vinny who work tech. you made my grandmas day, so thankful for you. you are doing a great job! she has been going through a lot and it s the little things that make such an impact.

We are happy to hear your grandmother had such a positive and warm experience with our team members at JSUMC, especially Valerie, RN Gina, Front Desk Staff, Joe, and Vinny! Thank you for sharing, we wish her the best during her healing journey.

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