HMH Jersey Shore University Medical Center

1945 NJ-33, Neptune Neptune, NJ 07753
Inpatient
Jersey Shore University Medical Center NJ 7753

About HMH Jersey Shore University Medical Center

Jersey Shore University Medical Center offers an array of psychiatric, substance abuse and medical services to adult experiencing a mental health crisis. Services include individual therapy, group therapy, family therapy and medication management.

Jersey Shore University Medical Center offers an inpatient Psychiatric Unit treatment for those adults who voluntarily want treatment for acute crisis of mental illness and require inpatient treatment for stabilization and safety.

The unit includes individual, group and family therapy as well as medication management.

The unit has multi-disciplinary team of psychiatrists, physician specialists, psychiatric nurses, psychiatric social workers, occupational therapists, psychologists, substance abuse staff and other medical personnel.

The clinic also offer a consultant to the Emergency Department on patients of all ages experiencing psychiatric emergency 24-hour each day, seven days a week. The clinic include face-to-face evaluation, crisis intervention, evaluation and assessment, psychiatric disposition and referral.

Facility Overview

Bed icon 691
Number of Available Beds

Latest Reviews

Lisa Ferrigno
1 month ago on Google
1
Very upsetting , While waiting for my husband to have procedure, Another family was in the room with us, who where waiting their family member who is not doing well, the Dr's and nurses came in and discussed everything thing in front of us. Just Horrible! what happened to HIPPA! One of the problems is also, we had no where else to go,to give them privacy. Terrible setup.
Response from the owner1 month ago
We appreciate that you took the time to share comments from your experience waiting during your husband's procedure. We are always looking for opportunities for improvement, and would appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can address these concerns
Cathie Hines
1 month ago on Google
5
This is a great hospital my sister In law has been in and out of there for breathing problems, leg blood clots and would return to nursing home only to return to hospital numerous times, and a result of an above knee amputation. She was taken great care of. However,the first or second time, her 2100.00 dentures went missing. She NEEDS those to eat, and had to borrow now over 2500.00 from family who she will doubtful pay back due to her financial status. We're they carelessly thrown out? Were they taken? She tried over andover
Response from the owner1 month ago
Thank you for your positive comments and for sharing this issue with a missing denture case. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org so we can investigate which stage your claim is in currently.
Ana Lucrecio
1 month ago on Google
1
Today they treated me like a weirdo. I was waiting for 2 hours for the doctor to come and check on my son and when I approached a nurse who spoke Spanish, she told me I would put on a bubble that said I speak Spanish and she laughed as if I didn't. I understood what he said, he told me that my son was not being treated because it was not an important case, many arrived after me and they were being treated and I asked if my son needs to be dying to be treated and he said yes, why treat someone like that still? that If they say otherwise, we work and pay our taxes and when they ask for donations through stores, we gladly give them. Please, someone tell me something.
Response from the owner3 weeks ago
The behavior you experienced while seeking care for your child does not represent our standards. Please accept our apology and rest assured that we are committed to doing better. We would appreciate the opportunity to discuss this with you. You may have already spoken to Leadership. If you need further assistance, you can also contact the Office of Patient Experience at 732-776-4447 to speak with an advocate who can help you with this matter. El comportamiento que experiment mientras buscaba atencin para su hijo no representa nuestros estndares. Acepte nuestras disculpas y tenga la seguridad de que estamos comprometidos a hacerlo mejor. Apreciaramos la oportunidad de discutir esto con usted. Es posible que ya haya hablado con Liderazgo. Si necesita ms ayuda, tambin puede comunicarse con la Oficina de Experiencia del Paciente al 732-776-4447 para hablar con un defensor que pueda ayudarlo con este asunto.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Accepted Insurance

HMH Jersey Shore University Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Clover Health
Consumer Health Network
First Managed Care Option
InterGroup
Brighton Health Plan Solutions
Oxford Health Plans
Qualcare
United States Family Health Plan (USFHP)

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Jersey Shore University Medical Center offers an inpatient Psychiatric Unit for those individuals with a crisis mental health issue. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives, however, the unit is designed to keep patients in the area, near their families, friends and other support systems.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Transcranial Magnetic Stimulation (TMS) is a non-invasive way of stimulating the brain in order to help with symptoms of depression. TMS uses elecromagnetic coils to deliver magnetic pulses to the brain, which can improve a patient's mood and ease depression. It's often used when other depression treatments haven't worked.

Amenities

  • home-setting iconResidential Setting
  • spa1 iconSpa

Staff

Vito Buccellato, MPA, LNHA

Chief Hospital Executive

Kim Carpenter, M.D.

VP, Clinical Effectiveness & Medical Affairs

David S. Kountz, M.D.

VP, Academic Affairs

Ellen Angelo, DNP, MSN, RN, CCRN

Chief Nursing Officer

Annamarie Cutroneo, MHA, CPXP

VP, Experience and Hospitality

Glenn S Parker, M.D.

VP

Contact Information

Phone icon (732) 775-5500
Building icon

1945 NJ-33, Neptune
Township, NJ 07753

Reviews of HMH Jersey Shore University Medical Center

3.7/5 (1181 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (1181 reviews)
Lisa Ferrigno
1 month ago
1

Very upsetting , While waiting for my husband to have procedure, Another family was in the room with us, who where waiting their family member who is not doing well, the Dr's and nurses came in and discussed everything thing in front of us. Just Horrible! what happened to HIPPA! One of the problems is also, we had no where else to go,to give them privacy. Terrible setup.

Response from the owner1 month ago
We appreciate that you took the time to share comments from your experience waiting during your husband's procedure. We are always looking for opportunities for improvement, and would appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can address these concerns
Cathie Hines
1 month ago
5

This is a great hospital my sister In law has been in and out of there for breathing problems, leg blood clots and would return to nursing home only to return to hospital numerous times, and a result of an above knee amputation. She was taken great care of. However,the first or second time, her 2100.00 dentures went missing. She NEEDS those to eat, and had to borrow now over 2500.00 from family who she will doubtful pay back due to her financial status. We're they carelessly thrown out? Were they taken? She tried over andover

Response from the owner1 month ago
Thank you for your positive comments and for sharing this issue with a missing denture case. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org so we can investigate which stage your claim is in currently.
Ana Lucrecio
1 month ago
1

Today they treated me like a weirdo. I was waiting for 2 hours for the doctor to come and check on my son and when I approached a nurse who spoke Spanish, she told me I would put on a bubble that said I speak Spanish and she laughed as if I didn't. I understood what he said, he told me that my son was not being treated because it was not an important case, many arrived after me and they were being treated and I asked if my son needs to be dying to be treated and he said yes, why treat someone like that still? that If they say otherwise, we work and pay our taxes and when they ask for donations through stores, we gladly give them. Please, someone tell me something.

Response from the owner1 month ago
The behavior you experienced while seeking care for your child does not represent our standards. Please accept our apology and rest assured that we are committed to doing better. We would appreciate the opportunity to discuss this with you. You may have already spoken to Leadership. If you need further assistance, you can also contact the Office of Patient Experience at 732-776-4447 to speak with an advocate who can help you with this matter. El comportamiento que experiment� mientras buscaba atenci�n para su hijo no representa nuestros est�ndares. Acepte nuestras disculpas y tenga la seguridad de que estamos comprometidos a hacerlo mejor. Apreciar�amos la oportunidad de discutir esto con usted. Es posible que ya haya hablado con Liderazgo. Si necesita m�s ayuda, tambi�n puede comunicarse con la Oficina de Experiencia del Paciente al 732-776-4447 para hablar con un defensor que pueda ayudarlo con este asunto.
Anna Schneider
1 month ago
2

Went for pre-surgical testing @ Amdur Building. Restroom in the hallway was disgusting, no toilet paper, used paper towels all over the floor. Woman who reviewed my medical records was arrogant & difficult. Asked me the same questions multiple times. Am I supposed to have a good impression of this facility?

Response from the owner1 month ago
Thank you for your feedback concerning your recent visit to JSUMC for pre-admission testing. We are happy that our Patient Experience team member had the opportunity to speak with you about these concerns. Our goal is to ensure that we are offering our patients the best healthcare experience and appreciate the opportunity to see areas for improvement.
Lina Rubiano
1 month ago
1

Went in for bleeding during my pregnancy, was visiting family and going out of the country a few days later for a wedding, had super light bleeding a few days before the trip and we wanted to be safe, the nurses were great the first visit and the doctor said they found nothing and go enjoy my trip. Day 2 into the trip I experienced heavy bleeding and had to be seen in an ER outside of the country, once I was stable we flew out right away and when back to Jersey Shore medical. DO NOT WASTE YOUR TIME AND MENTAL HEALTH COMING HERE.I was held for 5 days and it was the worse experience of my life. I had 3 different doctors and NOT ONE was on the same page, the entire time there I was having anxiety and not once did they care about my mental health, everyone seemed annoyed when I asked them questions. never in my life had I had anyone have trouble taking my blood and most of the nurses had ZERO clue what they were doing, when I mentioned the IV pain was unbearable and I have never had this issue in the past one of the nurses told me " we don't learn how to do this stuff in nursing school so we practice here, she probably didn't know what she was doing"when I mentioned to one of the doctors that the food was upsetting my stomach she responded with " we have the worse food here you cant pay me enough to eat the unhealthy food they feed you here"I had to have a steroid shot and the nurse who gave me the first shot was making jokes how she loves to poke people and it brings her joy because she knows how much people hate it. It was the worse pain of my life. My husband is convinced the injection site she choose was done on purpose to cause me pain after her comment. The second shot was given to me by a different nurse and I didn't even feel it, I was later told the first injection shit a nerve and that's why my leg went numb for over half an hour. I have spoken to a few other people since then which all told me they didn't feel it either and a property trained nurse should know where to property inject it.I have returned home and went to my doctor right away, they went over the results of everything that was done and said that more than half of the test were unnecessary and invasive ( half of the blood they kept taking out for " important test we need right away" show on my portal as " results not received ) so they have billed me for all these test, my arms are still bruised 2 weeks later from all the injection sites from the multiple multiple blood draws they did so these student nurses could use me as a body to practice on, and they did not even bother sending most of the results out to the lab.I am also being charged now for an office consultation which I never had?I feel bad for the students who are learning at this hospital as they are getting no proper training.I will add that there was two nurses named Kat, one who was not my nurse but walked by my room and did a better job checking on me and giving me amazing patient care then any nurse I had, and the other one who was my triage nurse from my first visit. They were both amazing.Also, Kat was kind enough to change my sheets since there was blood on them after 2 days since the 3 other nurses I asked ignored my request and told me to just use a bed pad to cover it.I also personally would not feel safe delivering my baby here considering they let just anyone walk around, there is ZERO security.The room was also dirty, they came to clean every other day but it was like a quick half mop and they would leave right away. when we were first admitted they told me the room had just been cleaned but there was used tampons in the bathroom and the bathroom was extremely dirty. The room was filled with dust, dust bunnies and pushed debris in every corner, they basically came in and moved the dirt around.the window shade was also broken and we were unable to see outside which made being trapped in the room worse, they told us multiple times they would fix it and that never happened.

Response from the owner1 month ago
We apologize for the behavior experienced during your time on our Maternity unit. A member of our Patient Experience team is available to follow up on this matter and can be reached at 732-776-4447 or through email at opejsumc@hmhn.org .
Christina Espinosa Vlogs
1 month ago
5

The nurses in the pediatric unit are amazing. They made our stay so comfortable! They made a horrific experience somehow manageable, if that even makes sense. They really deserve a lot of recognition for their professionalism and hard work!

Response from the owner1 month ago
Thank you for taking the time to provide feedback about your visits to JSUMC and the care you received on the Pediatric Unit. We hope your child is recovering quickly and will be sure to share these kind words with the team members!
amanda mora
1 month ago
5

Response from the owner1 year ago
Thank you so much for sharing your review. We are glad to hear that you had such a great experience at JSUMC. If you have any recommendations for improvements, we always welcome the feedback and you can contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org . We wish you a quick recovery and hope you get back to all you enjoy in life.
Heather Pink72
1 month ago
5

By far the best doctors and hospital in NJ. Don't go anywhere else. They are also part of the Hackensack meridian brand so they use my chart and can view all of your medical records so if you go in with an emergency they know your history. 5 star rated speciality doctors and a 5 star hospital.

Response from the owner1 month ago
Heather, thank you for taking the time to share your experience. We appreciate your support and are pleased to be your hospital of choice!
Wafa Rezk
1 month ago
1

I had heard a lot of good things about this hospital but coming here to have a baby was the worst decision of my life. The staff was beyond terrible medically and otherwise(obviously not all). Thankfully I was able to stay on top of it and my baby made it but the amount of negligence was unreal.

Response from the owner1 month ago
Please accept our apology for this experience with our Maternity unit. We would appreciate an opportunity to discuss this with you. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc @hmhn.org to speak with an advocate who can address these concerns.
Bryan Dig
1 month ago
1

Call and call, message after message left unreturned. Bill disputed for unnecessary and refused care, yet still sent to collections. The hospital should be closed.

Response from the owner1 month ago
Please accept our apology for this experience with your bill and hospital care. We would appreciate an opportunity to discuss this with you. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc @hmhn.org to speak with an advocate who can investigate this further.
Linda DeMeo
1 month ago
5

My son was taken to Jersey Shore hospital as he was in the middle of a massive heart attack. They took him into surgery immediately and placed three stents ( one was the widow maker) there was a complication due to his body make up but that doctor saved my sons life. My son and I have no complaints with his care. I am eternally grateful !

Response from the owner1 month ago
Linda, thank you for telling us about your son's great experience during his recent hospitalization! We wish him the best during his healing journey.
Dominic CROCE
1 month ago
5

Response from the owner1 month ago
Thank you so much for this positive review!
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