Jersey Shore University Medical Center – Children’s Partial Hospitalization

402 Route 35 & Stratford Ave. Neptune, NJ 07753
Outpatient
Jersey Shore University Medical Center - Children's Partial Hospitalization NJ 7753

About Jersey Shore University Medical Center – Children’s Partial Hospitalization

Jersey Shore University Medical Center - Children's Partial Hospitalization offers treatment for children between ages 7-13 who are experiencing emotional and/or behavioral difficulties. Services include individual, family and group therapy. Jersey Shore University Medical Center - Children's Partial Hospitalization is located at Neptune, New Jersey.

Services for children include individual therapy, family therapy, group therapy and activity therapy.

Their staff include a board of certified child/adolescent psychiatrist, licensed clinical social workers, masters-level therapists and mental health professionals.

The clinic is able to serve children ages 8-14, who are experiencing serious emotional and behavioral health. The program provides treatment in a daily afternoon setting, with the goal of teaching and reinforcing appropriate behavior in the child.

Latest Reviews

Lisa Ferrigno
1 month ago on Google
1
Very upsetting , While waiting for my husband to have procedure, Another family was in the room with us, who where waiting their family member who is not doing well, the Dr's and nurses came in and discussed everything thing in front of us. Just Horrible! what happened to HIPPA! One of the problems is also, we had no where else to go,to give them privacy. Terrible setup.
Response from the owner1 month ago
We appreciate that you took the time to share comments from your experience waiting during your husband's procedure. We are always looking for opportunities for improvement, and would appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can address these concerns
Cathie Hines
1 month ago on Google
5
This is a great hospital my sister In law has been in and out of there for breathing problems, leg blood clots and would return to nursing home only to return to hospital numerous times, and a result of an above knee amputation. She was taken great care of. However,the first or second time, her 2100.00 dentures went missing. She NEEDS those to eat, and had to borrow now over 2500.00 from family who she will doubtful pay back due to her financial status. We're they carelessly thrown out? Were they taken? She tried over andover
Response from the owner1 month ago
Thank you for your positive comments and for sharing this issue with a missing denture case. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org so we can investigate which stage your claim is in currently.
Ana Lucrecio
1 month ago on Google
1
Today they treated me like a weirdo. I was waiting for 2 hours for the doctor to come and check on my son and when I approached a nurse who spoke Spanish, she told me I would put on a bubble that said I speak Spanish and she laughed as if I didn't. I understood what he said, he told me that my son was not being treated because it was not an important case, many arrived after me and they were being treated and I asked if my son needs to be dying to be treated and he said yes, why treat someone like that still? that If they say otherwise, we work and pay our taxes and when they ask for donations through stores, we gladly give them. Please, someone tell me something.
Response from the owner4 weeks ago
The behavior you experienced while seeking care for your child does not represent our standards. Please accept our apology and rest assured that we are committed to doing better. We would appreciate the opportunity to discuss this with you. You may have already spoken to Leadership. If you need further assistance, you can also contact the Office of Patient Experience at 732-776-4447 to speak with an advocate who can help you with this matter. El comportamiento que experiment mientras buscaba atencin para su hijo no representa nuestros estndares. Acepte nuestras disculpas y tenga la seguridad de que estamos comprometidos a hacerlo mejor. Apreciaramos la oportunidad de discutir esto con usted. Es posible que ya haya hablado con Liderazgo. Si necesita ms ayuda, tambin puede comunicarse con la Oficina de Experiencia del Paciente al 732-776-4447 para hablar con un defensor que pueda ayudarlo con este asunto.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Location

Accepted Insurance

Jersey Shore University Medical Center – Children’s Partial Hospitalization works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Clover Health
Consumer Health Network
First Managed Care Option
InterGroup
Brighton Health Plan Solutions
Oxford Health Plans
Qualcare
United States Family Health Plan (USFHP)

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Contact Information

Phone icon 800560999
Building icon

402 Route 35 & Stratford Ave.
Neptune, NJ 07753

Reviews of Jersey Shore University Medical Center – Children’s Partial Hospitalization

3.7/5 (1181 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.7 (1181 reviews)
Mike Flynn
5 days ago
2

I was in the Rosa unit (psych ward), and I would personally like to send this review to a nurse named Al. When you need to come here, you are at a very low and difficult time of your life. I was taking the max dose of an antidepressant that I NEED to take, which the doctors believed was causing my problem. I brought the medicine with me, but the doctors took me off of it which gave me the worst withdrawal side effects of my life. I could have had someone bring me a smaller dose to ease the withdrawals, but they didn't let me. I also have post concussion syndrome, which causes me to be very sensitive to bright lights and sounds that we're seriously magnified by the withdrawals. I was having massive panic attacks every day because of the sensory overstimulation and withdrawals. I needed dose of anxiety medication, which the doctor said was ok to take, and I would take it before the panic attack would get out of control. Every other nurse understood this and gave it to me when I started to feel the panic coming. I felt the attack coming, and went to my nurse Al to get the medication. She didn't believe me at all, and told me that I seemed like an addict trying to get my fix. I am 10 years sober. I told her the doctor said I can take it when I needed to, but she kept on denying, saying it was up to her discretion to decide if I needed it and not the doctors. She had a seriously nasty attitude toward me, and was completely abusing whatever power she felt she had. I went back to my room, and within a half hour I began to have the worst panic attack of my life. I went to the nurses and they checked my blood pressure which was 200 over 100. But Al was nowhere to be found, and none of the nurses would help me. I had to wait another 20 minutes at least before Al returned. She finally gave me the medicine, and I tried to explain to her my withdrawals and might and sound sensitivity were out of control giving me a massive panic attack. She kept cutting me off and said "These lights aren't like the sun, they're not strong enough to cause that. You sound like an addict trying to get your fix." ( Another patient actually explained to me that those florescent lights are 5600 kelvin hot paired with UV lights that are the same spectrum as the sun after this terrible episode). I kept trying to explain to her what was going on, and then she said with a terrible tone of voice "now you're starting to spike my anxiety. You're just trying to get your fix like an addict." That's when I started to cry and went back to me room. I've never been treated so bad and judged this bad in my entire life, I was so heartbroken on top of the panic attack. How isn't a nurse in the psych ward not aware about antidepressant withdrawal and how severe they can be, especially without a reduction to a smaller dose? How doesn't a nurse understand post concussion syndrome and the terrible effects that has on someone's life? No nurse should be that ignorant and that dismissive and mean, especially in a psych ward. No nurse should use her position to give herself a judgemental power trip. She talked with such a nasty tone that I began to think she was racist. She should be fired, because I was suicidal and something like this could lead to the end of someone's life. I am only giving 2 stars because a nurse named Brian was amazing and some of the other doctors are very caring and smart, like Dr. Berger.

Response from the owner4 days ago
We would appreciate an opportunity to hear more about your time in our Rosa Unit, and please accept our apology for this experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can investigate this further.
Jon
1 week ago
1

This hospital is great! Mehandru 7 staff overall really nice, but the managers on this floor are terrible!! I can t believe the doctors go for their crap! There nurses look terrified of them. Very negative vibes on this floor. Stay away

Response from the owner1 week ago
Thank you for sharing both the positive and negative aspects of your experience on Mehandru 7. We are always looking for opportunities for improvement, and will share your feedback with our Leadership team. We would also appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can assist with this matter.
Kassia Horvath
1 week ago
1

i am in the emergency room for an infection after birth and i feel like im going to die i have a high fever and the er doctor is refusing to give me tylenol and advil to bring the fever down don t come here im alone in the hallway waiting for a ct scan no one cares about you here

Response from the owner1 week ago
We are very sorry for this experience in our Emergency Department and want to work to regain your trust and confidence. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org so that an advocate may investigate further.
Kyia Moss
1 week ago
1

This hospital aka playground for tight scrubs & hurt people is ridiculous. it s like pulling teeth to get somebody to actually care or help you. i can count on 1 hand how many good nurses i ve had here & i ve been coming here for years. this scrub talent show you call a hospital is by far the worst ever. unless you fell & scraped your knee & it s minor don t come here. they don t care about your well being. it s all about platform crocs , tight scrubs , apple watches & stanley cups.

Response from the owner1 week ago
We would appreciate an opportunity to hear more about your experience with the staff. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can investigate this further.
disfraz Garc�a
1 week ago
1

They serve you after 5 hours of waiting

Response from the owner1 week ago
We apologize for the wait time and are committed to improving our guests' experience. We would appreciate the opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or by email at opejsumc@hmhn.org to speak with an advocate who can assist you with this matter. Nos disculpamos por el tiempo de espera y estamos comprometidos a mejorar la experiencia de nuestros hu�spedes. Agradecer�amos la oportunidad de escuchar m�s sobre su experiencia. Comun�quese con la Oficina de Experiencia del Paciente al 732-776-4447 o por correo electr�nico a opejsumc@hmhn.org para hablar con un defensor que pueda ayudarlo con este asunto.
Anna Schneider
2 weeks ago
2

Went for pre-surgical testing @ Amdur Building. Restroom in the hallway was disgusting, no toilet paper, used paper towels all over the floor. Woman who reviewed my medical records was arrogant & difficult. Asked me the same questions multiple times. Am I supposed to have a good impression of this facility?Update: I had cancer surgery @ JSUMC (outpatient) on Dec. 10th. My surgeon & her office are great; however from the very beginning I have experienced conflicting information from various departments in the hospital regarding scheduling, what building to go to, post surgical care, etc. I have never had a more negative medical experience. It is stressful enough to have cancer & to have to go through several tests & then surgery but to be given incorrect & conflicting information is unacceptable. The support staff seems to have no consideration of the patient & it is just a corporate factory of dehumanized care. VERY disappointed.

Response from the owner1 month ago
Thank you for your feedback concerning your recent visit to JSUMC for pre-admission testing. We are happy that our Patient Experience team member had the opportunity to speak with you about these concerns. Our goal is to ensure that we are offering our patients the best healthcare experience and appreciate the opportunity to see areas for improvement.
kostadinos tsavaris
1 month ago
4

I want to give this hospital 5 stars but the reason why I gave a 4 is due to the house keeping when admitted to a room. The used towels sat in the bathroom for more than 2 days on the floor, the house keeping that comes in to sweep very lazy and can not speak english!!! As far as Doctors knowledge and nursing staff EXCELLENCE across the board!!! I am a director of operations of a very large corporation, and I know house keeping is a huge impression and acts as a representation of management!!! My roommate in the hospital is elderly the house keeping staff has not cleaned his tooth past from the sink counter in 2 days, the toilet not cleaned in 2 days and what I mentioned at the beginning as well, I blame who ever is in charge of house keeping etc.!!!

Response from the owner3 weeks ago
Thank you for sharing both the positive and negative aspects of your experience. We are always looking for opportunities for improvement, and will share your feedback with our Environmental Services team. We would also appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can assist with this matter.
Lisa Ferrigno
1 month ago
1

Very upsetting , While waiting for my husband to have procedure, Another family was in the room with us, who where waiting their family member who is not doing well, the Dr's and nurses came in and discussed everything thing in front of us. Just Horrible! what happened to HIPPA! One of the problems is also, we had no where else to go,to give them privacy. Terrible setup.

Response from the owner1 month ago
We appreciate that you took the time to share comments from your experience waiting during your husband's procedure. We are always looking for opportunities for improvement, and would appreciate an opportunity to hear more about your experience. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org to speak with an advocate who can address these concerns
Cathie Hines
1 month ago
5

This is a great hospital my sister In law has been in and out of there for breathing problems, leg blood clots and would return to nursing home only to return to hospital numerous times, and a result of an above knee amputation. She was taken great care of. However,the first or second time, her 2100.00 dentures went missing. She NEEDS those to eat, and had to borrow now over 2500.00 from family who she will doubtful pay back due to her financial status. We're they carelessly thrown out? Were they taken? She tried over andover

Response from the owner1 month ago
Thank you for your positive comments and for sharing this issue with a missing denture case. Please contact the Office of Patient Experience at 732-776-4447 or through email at opejsumc@hmhn.org so we can investigate which stage your claim is in currently.
Ana Lucrecio
1 month ago
1

Today they treated me like a weirdo. I was waiting for 2 hours for the doctor to come and check on my son and when I approached a nurse who spoke Spanish, she told me I would put on a bubble that said I speak Spanish and she laughed as if I didn't. I understood what he said, he told me that my son was not being treated because it was not an important case, many arrived after me and they were being treated and I asked if my son needs to be dying to be treated and he said yes, why treat someone like that still? that If they say otherwise, we work and pay our taxes and when they ask for donations through stores, we gladly give them. Please, someone tell me something.

Response from the owner1 month ago
The behavior you experienced while seeking care for your child does not represent our standards. Please accept our apology and rest assured that we are committed to doing better. We would appreciate the opportunity to discuss this with you. You may have already spoken to Leadership. If you need further assistance, you can also contact the Office of Patient Experience at 732-776-4447 to speak with an advocate who can help you with this matter. El comportamiento que experiment� mientras buscaba atenci�n para su hijo no representa nuestros est�ndares. Acepte nuestras disculpas y tenga la seguridad de que estamos comprometidos a hacerlo mejor. Apreciar�amos la oportunidad de discutir esto con usted. Es posible que ya haya hablado con Liderazgo. Si necesita m�s ayuda, tambi�n puede comunicarse con la Oficina de Experiencia del Paciente al 732-776-4447 para hablar con un defensor que pueda ayudarlo con este asunto.
Lina Rubiano
1 month ago
1

Went in for bleeding during my pregnancy, was visiting family and going out of the country a few days later for a wedding, had super light bleeding a few days before the trip and we wanted to be safe, the nurses were great the first visit and the doctor said they found nothing and go enjoy my trip. Day 2 into the trip I experienced heavy bleeding and had to be seen in an ER outside of the country, once I was stable we flew out right away and when back to Jersey Shore medical. DO NOT WASTE YOUR TIME AND MENTAL HEALTH COMING HERE.I was held for 5 days and it was the worse experience of my life. I had 3 different doctors and NOT ONE was on the same page, the entire time there I was having anxiety and not once did they care about my mental health, everyone seemed annoyed when I asked them questions. never in my life had I had anyone have trouble taking my blood and most of the nurses had ZERO clue what they were doing, when I mentioned the IV pain was unbearable and I have never had this issue in the past one of the nurses told me " we don't learn how to do this stuff in nursing school so we practice here, she probably didn't know what she was doing"when I mentioned to one of the doctors that the food was upsetting my stomach she responded with " we have the worse food here you cant pay me enough to eat the unhealthy food they feed you here"I had to have a steroid shot and the nurse who gave me the first shot was making jokes how she loves to poke people and it brings her joy because she knows how much people hate it. It was the worse pain of my life. My husband is convinced the injection site she choose was done on purpose to cause me pain after her comment. The second shot was given to me by a different nurse and I didn't even feel it, I was later told the first injection shit a nerve and that's why my leg went numb for over half an hour. I have spoken to a few other people since then which all told me they didn't feel it either and a property trained nurse should know where to property inject it.I have returned home and went to my doctor right away, they went over the results of everything that was done and said that more than half of the test were unnecessary and invasive ( half of the blood they kept taking out for " important test we need right away" show on my portal as " results not received ) so they have billed me for all these test, my arms are still bruised 2 weeks later from all the injection sites from the multiple multiple blood draws they did so these student nurses could use me as a body to practice on, and they did not even bother sending most of the results out to the lab.I am also being charged now for an office consultation which I never had?I feel bad for the students who are learning at this hospital as they are getting no proper training.I will add that there was two nurses named Kat, one who was not my nurse but walked by my room and did a better job checking on me and giving me amazing patient care then any nurse I had, and the other one who was my triage nurse from my first visit. They were both amazing.Also, Kat was kind enough to change my sheets since there was blood on them after 2 days since the 3 other nurses I asked ignored my request and told me to just use a bed pad to cover it.I also personally would not feel safe delivering my baby here considering they let just anyone walk around, there is ZERO security.The room was also dirty, they came to clean every other day but it was like a quick half mop and they would leave right away. when we were first admitted they told me the room had just been cleaned but there was used tampons in the bathroom and the bathroom was extremely dirty. The room was filled with dust, dust bunnies and pushed debris in every corner, they basically came in and moved the dirt around.the window shade was also broken and we were unable to see outside which made being trapped in the room worse, they told us multiple times they would fix it and that never happened.

Response from the owner1 month ago
We apologize for the behavior experienced during your time on our Maternity unit. A member of our Patient Experience team is available to follow up on this matter and can be reached at 732-776-4447 or through email at opejsumc@hmhn.org .
Christina Espinosa Vlogs
1 month ago
5

The nurses in the pediatric unit are amazing. They made our stay so comfortable! They made a horrific experience somehow manageable, if that even makes sense. They really deserve a lot of recognition for their professionalism and hard work!

Response from the owner1 month ago
Thank you for taking the time to provide feedback about your visits to JSUMC and the care you received on the Pediatric Unit. We hope your child is recovering quickly and will be sure to share these kind words with the team members!
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